Very impressed with the professional service and extensive knowledge.
They are absolutely awesome! I live in NY and we are used to fast/excellent service..Demers went beyond any expectations. Because I’m 6 hours away from my 2nd home in Littleton, I was 100 percent relying on good communication. Between Jess in the office with email and phone communication and Holden and his texts which included pictures of the location where I wanted the stove and pictures of the finished product I could not be happier! 100 percent recommend.
Great communication about appointment time and about the work being done. The crew dealt with some unexpected issues because of the previous chimney installation. They handled that no problem and I am very happy with the work that was done and with the new chimney. Thank you.
Excellent service! I was able to get an appointment within a few days after I called. Holden was on time and answered all my questions. Also he was very neat, no mess.
We hired Demers to install our Jotul 602 and a new chimney in February 2021. From consult through installation, the service was top-notch. We were surprised how quickly they were able to book us! Everyone we spoke with was so knowledgeable and professional. We will definitely be hiring for maintenance in the future.
First of all, they got back to me right away when I sent an email. I had a chimney inspection done and the guys explained what was wrong, why it needed to be fixed and how to have it done, They were also there to clean the chimney but they checked it and said it really didnt need it. (Yay!) They took photos to show me. Bonus: the two men who showed up were really nice, professional and helpful. And they got along with my crazy puppy. They will be my go-to business for all things chimney/fireplace related.
Our condo association told us that we needed new panels. When the Demers guys came, they said that the chimney actually looked fine and they didnt recommend any repairs for another 2 to 3 years. They even spoke with the association rep and their own company to confirm their assessment. They were super professional and courteous. Five stars!
Completely satisfied. I will use them again when needed.
Did a very good job. It appears that the draft has improved too. Will not know for sure until next winter.
I had Demers install a chimney for my wood stove. They did a great job I could not be happier. Very clean work very responsive when I had questions, easy to pay the bill and it looks great. I would highly recommend their services.
Demers showed up promptly to repair my chimney, whose cap had blown off in high winds. They reported on inspecting the chimney that the job would be more complex, and had very clear photos of the chimney to demonstrate why. They gave me a quote for the required repairs, pointing out each item in the photos, and let me know the larger job meant it would require another visit (longer time block). We had to reschedule the work once due to conflicts, but they called in advance to let me know. They showed up at the scheduled time despite it being fairly snowy, and completed the work in short order and provided me photos of the before and after from close up so that I could approve the job. The job was billed to the quote precisely. I will happily call them again for any chimney work, and would consider them for general masonry work if theyre available for the task.
Demers provided an estimate for proposed work. All communication prior to, during and after the appointment was professional and respectful and timely.
Demers did a great job. They were very friendly and professional. We will be hiring them in the future for some improvements to our chimney and a new wood stove. Great experience and would highly recommend.
We were incredibly happy with the professionalism of this company. Holden’s attention to detail and cleanliness was impressive. The office staff was very friendly and eager to answer questions. Would definitely recommend this company to others!
Had a furnace put in and it leaked from ceiling when it rains. Company came out and put 2 coats on roof. Still leaks. Wont return my calls. Finally made an appt and it was a no show, no call. Couldnt get them to return my calls again. Finally got a hold of them and they told me to call a roofer.
The highest quality service around. They really know their business and use cutting edge technology to get the job done accurately and professionally. I highly recommend them!
Service call Dec.12, 2020Showed up on time as scheduledA professional and organized companyHolden Demers is very knowledgable and very respectful and courteous.Communication between company and customer is excellentWithout hesitation I would recommend this company to anyone I know without question.
Holden does a terrific job! Extremely knowledgeable & helpful, too! Holden did our woodstove installs, and we’re very happy to have him service them now too, to keep them safely operating. Happy repeat customer!
Professional and responsive. Demers went above and beyond and I would absolutely recommend them.
Great service. Highly recommend. Will use them again in the future!
Demers was very prompt and prefessional from the start. It was a strenuous job fixing my fireplace from top to bottom and they did a terrific job from start to finish. Cant thank them enough.
Holden showed up in the first snowfall of the season, was professional, pleasant, knowledgeable & honest about what we did & didn’t need. We would use this company again in a heartbeat. Plan on using them for rain cap installation in the spring.
When issues came up with the chimney and fireplace during home inspections on a home we were in the process of purchasing, we called Demers to come and inspect further. They understood that we needed it done in a timely manner before closing on the home and although it was an extremely busy time for them, they came out two days later, sent the report immediately and the quote for repairs soon after. They were prompt, thorough and super nice. We will definitely be doing the repairs as well as any future work that is ever needed with them. Thank you!!
Holden and his partner were excellent. Perfect chimney cleaning, excellent advice for future work, very professional, timely and thorough. Highly recommended.
Holden from Demers Chimney came to my condo after a home inspection found cracks in my firebox bricks. Holden arrived right on the and was easily able to determine that the cracks were not an issue in using the fireplace as the cracks were very small. So small so that they wouldn’t adversely effect the fireplace operation. Having worked with Holden on the installation of a propane heating stove a few years prior, I knew that he would be polite, on time, and extremely knowledgeable. Great experience again!
This business comes highly rated in my opinion. My stove was repaired the day service was provided because they took the time to listen when I told them the part and sent pictures in advance of what I needed. The cleaning was taken care of easily and they showed up on time. With few choices in the north country I’m glad that Demers is there to help us out!
Kept us informed of what he was doing and things he saw during the cleaning and inspection process. Highly recommend
Great job with reliable people. They arrived on time and were efficient and helpful.
Demers Chimney Service - They install Wood Fireplace inserts. You call or email or leave VM. They call or email you RIGHT back. They are responsive - responsible - clean neat organized. They came- they seen and they conquered my stove install. The TEAM works well together. I am getting my second stove installed with them next week. Installed 2 Vermont Castings Merrimacks that I found online - Installed liners moved the 600 pound stove with ease. Very WEB - TEXT modern communication masters I got email alerts and pictures of the installers. I felt safe winding the stove up to full throttle after watching the quality and caring they put into my home. JOB WELL DONE these guys and the girls in the office are ALL PROS! call them you wont be disappointed - Service and installations and more. They are honest hard working professionals whom I would refer to as my go to wood stove people but really I feel like I made some friends. Thank you Holden and Paul and Joe and Emily in the office the whole DEMERS TEAM! WELL DONE A+++++++++++++++++++++good installer would deal with again!!
The technicians at Demers are always very professional and conscientious. No time is wasted and I find the cost of labor and materials more than fair. The quality of workmanship cannot be questioned. I have been a satisfied customers for years.
Demers Chimney Service was the absolute best! Holden and his team were professional, efficient, and did a great job of educating us about the project and how to keep our chimney in good shape. I would highly recommend Demers and we are so grateful they were able to schedule us in before winter.
Holden was friendly and knowledgeable and very thorough. We look forward to the work he will be doing for us.
Highly recommend.Holden Demers carved out time from his busy schedule to come to our house and conduct a state-of-the art inspection and analysis of our chimney/fireplace issues.Holdens analysis will hopefully lead to our original contractor addressing the deficiencies so we can safely enjoy our investment. If not, we will look to hire Demers to do the work.
Holden was awesome. Explained everything and inspected the whole fireplace and provides great recommendations
I purchased my pellet stove from Demers Chimney Service and am completely satisfied and happy with the performance. Keeps my home perfectly warm and creates such a warm ambiance. And whenever I require any type of service Holden and the folks at Demers always provide outstanding customer service. Highly recommend.
Great service! Holden quickly set up an appointment for having my chimney cleaned and inspected. When Jimmy discovered that the chimney was already squeaky clean, I was only charged for the inspection!
I am in northern NH and was looking for a reputable company to service my chimney & wood stove. I chose Demers after a google search. Im happy to say that it was an excellent choice! Holden & his team not only cleaned my chimney, but did a level 2 inspection to find that our chimney needed repairs & new liner/cap. I wasnt surprised since the house is 30+ years old. He came in under the estimate! Give them a call; you wont be sorry.
Great job. On time. Very thorough.
Always communicated job details. They called me immediately when they had a weather delay. Great staff!
Demers Chimney service is a very professional local company with a down to earth accommodating staff, from there office to the site..
Excellent, professional service! Called with earlier opening than scheduled slot. Took the time to explain how to use (new to us) stove. Highly recommend!
The service technician showed up right on time and was able to quickly assess the scope of the job. I am waiting for my estimate which I hope will arrive as promptly as he did
I recently scheduled a cleaning with Demers Chimney Service. Holden arrived when they said he would and he took care to explain a few necessary services with our new property. They have been great to work with as we try to schedule the necessary repairs. We look forward to working with them in the future.
Great quick quote on chimney work. Look forward to working with them to get my new chimney.
Demer s Chimney Service showed up and they were professional about the job and pleasant to chat with.
Very helpful and informative!
Figured out my issue and worked thru it step by step to make sure all was right with the stove. Now it works great and I have to confidence that it is safe for my family!
Excellent customer service, great communication, on-time service, competent, honest technician, no upselling. First time customer today, lifetime customer going forward.
They did the inspection on my new house with careful examination. Great feedback to all my concerns and gave me clear view on it.
We are very pleased with the recent chimney cleaning services by Demers Chimney Service. It was easy to schedule an appointment, the crew was very professional and tidy, and they arrived on time as scheduled. We plan to continue using Demers for our annual cleaning.
Cleaned our chimney, no mess, good job Thanks
I was pleased with the professional work performed and professionalism of the installers.
Holden and his crew are courteous and professional. Would recommend them to everyone who needs chimney cleaning or evaluation.
Great experience. Professional and knowledgeable staff. Kept my house clean as well. Will be using them again next year
Excellent service and communication. Arrival time was exactly when promised and very helpful for alleviating worries about a newly acquired stove and method of heating
Great service, very thorough and knowledgeable. Highly recommend them.
Holden came to my house quickly to check what the problem was with the damper on my chimney. He figured it out in about 2 minutes and will be back with the new part in the next couple days. Nice guy and great service!
The service was on time and professional. I did have a concern this year that the price for a pellet stove cleaning jumped from $179 to $275 without any prior warning from the company. I addressed this with them and they were responsive, but both the price increase and the failure to let me know that the cost had increased when I scheduled was disappointing.
Holden was on time and completed to job in a punctual manner. Work was done efficiently and am pleased with the job. Will use in the future.
The workmen did an awesome job ! We are very pleased. They picked up debris and were very careful of plantings and also inside the house.
Prompt, courteous, knowledgeable, and professional. Would highly recommend!!
Demers Chimney did an excellent job on recent cleanings and repairs of our chimneys. Would definitely recommend!
Fast and professional. And left the work area cleaner that when they found it.
Great service, very friendly and knowledgeable people. Would highly recommend this company for your chimney needs.
Very meticulous, clean job. Accurately fixed fireplace design issues as they prescribed
Demers has been cleaning my wood stove for a few years. They are flexible with setting dates and times and very honest about their work, which is always well done.
Very professional, overall great experience!
Great job! I learned a lot about my chimney, and wood stove.
Very knowledgeable and professional. Nice guys too!
Satisfied customers are what this business is all about! Knowledgeable, reliable, honest, and prompt.
Cleaned both flues in our chimney and inspected them. Nice job cleaning up during the entire job. Will definitely use again.
Ive been using Demers Chimney Service for my pellet stove for 4 years after rude treatment from a previous company. Demers is helpful, prompt, friendly and efficient every time.
Demers Chimney service arrived right on time and texed me that they were in route. They did an excellent job, I give them 5 stars.
Very impressed with the expertise, they gave me great advice and guidance. Plus, they fit me in their schedule during a very busy time period.
The work is always done very well! Holden et al are friendly and always lay tarps down to keep the house clean and free of ashes. I am so thrilled that Demers is here and available. I highly reccommend them.
Demers is great! Highly recommended!
Guys were very willing to adjust schedules when I had a last minute change, they showed up on time, cleaned the chimney and the stove and gave me a quote on another job I was looking to have done. Very professional
Thanks!!!