I have taken two different lawn mowers in to the tool rental area for service. They lost the first one and tried to tell me I turned in a hedge trimmer instead. After arguing with them for two days they finally said it was their mistake and replaced the lawn mower. I have now taken the replacement in for service. They stated a two week turn around for the repair. We are now on week three going on week four and they now say they MIGHT get to it next week but are really backed up. Do NOT take anything to this store for repair. Even their managers could care less about their crappy service.
Many rentals from the rental area: top-notch, albeit a bit slow. Otherwise, this Home Depot always seems a bit understaffed, which usually means long-ish lines or waiting for a long time to get help. Its fine if youre not in a massive hurry (so be patient and understanding, its not their fault). Because once you do get help, everyone Ive dealt with has been helpful and try their best to get everything right, even specialised parts.
Home depot tool rental is da bomb.
Pretty good place to get anything to fix up your home. Great prices on rental trucks and equipment.
They have a large variety of tools for rent, and good prices.