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Austin Brothers Tire Service
2801 Cantrell Rd, Little Rock, AR 72202, United States
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Austin Brothers Tire Service

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Ma
Review №1

Full marks for Austin Brothers on Cantrell.Took my Toyota Sienna Van over after calling about a suspected slow leak.In about 30 minutes they told me they found and plugged a hole in my tire.NO CHANGE.In today’s world, such service should be recognized and applauded.They will definitely get my business and recommendation(s) in the future.

Ry
Review №2

Whenever I need a tire patched — thanks I-30 construction — I go to Austin Brothers. They’re fast, friendly and they’ve never charged me for it! I’ve gone to them three times for tire patches over the last several years and it’s never taken anymore than 45 minutes max. It took about that long today only because they were super busy when I was there early in the morning before work without an appointment. Usually it takes 5-15 minutes. Thankfully it’s right next to a Starbucks so I got a latte while I waited. I’ll continue to take my car there because of their stellar service.

Sc
Review №3

Great, honest folks, and they provide shuttle service. Fair prices too. BUT, they are not a full service shop and dont do well in diagnostics, i.e. noises, buttons that dont work, engine performance issues, electrical, drive train issues, etc...You tell them about it, and they say theyll take a look at it, but at the end of the day, they either didnt or have a vague answer for you. Ive had to drive away multiple times with issues unresolved. Probably not the best place to take an older vehicle if you want issues diagnosed and repaired. Not complaining; just trying to give honest feedback based on my personal experience.

An
Review №4

Very personable and friendly staff. Reasonable prices for oil change and tires rotation. Be ready to wait of you are not there early.

Pi
Review №5

From a phone call to me getting my car serviced, They are awesome. I noticed they know most of the customers names as well A+!!! Prices are affordable, the place is clean & the customer service is beyond amazing. Im so thankful to have found them. Thanks guys!!

Mi
Review №6

Polite, efficient and did my tire parch at no cost. Very appreciative

Vi
Review №7

I was very impressed by the support and service provided by Austin Brothers Tire & Service in Little Rock. I reached out to their shop an inquired about repairing one of my tires. Seth advised me to bring the tire on by to the shop and that they would see what they could do. Thirty minutes after dropping my tire off, Seth indicated they were able to plug my tire and that it was ready for pick up. When I arrived, Seth brought my tire out to my truck and told me it was no charge for the repair. These guys are the most honest mechanics Ive ever dealt worth. They are straight up with you from the initial contact and wont jerk you around like some of the other service shops in the area (e.g., Firestone). Seth showed an extraordinary commitment to excellence in customer service, professionalism, and support. His actions should be held up as an example for others to try to emulate. The actions of Seth and the crew at Austin Brothers Tire Service has earned a customer for life. I highly recommend their services!

Ri
Review №8

The Cantrell location always has a friendly staff and does a quick and efficient job. Terrific service.

Ma
Review №9

I went here to get a leaking tire on my car fixed. They pulled out a small nail and didnt even charge me anything, and helped me quickly even though I didnt have an appointment. I would definitely recommend this place for any tire needs.

Da
Review №10

They should have ten stars for their honesty and high quality work. Their tire prices are very reasonable and if you get a nail in one of their tires, they will remove and repair it for free as long as it is not on the sidewall. (That requires a new tire.) In the over 20 years that I have been a customer, they have done this at least ten times and have never accepted payment on any of the nail repairs. They are outstanding in their customer service and courtesy.

Me
Review №11

Nice guys who patched my tire quickly.

Ti
Review №12

Wouldnt go to another tire store. Excellent customer service and friendly employees.

As
Review №13

They were fast and helpful let me hold the remote for the TV

Da
Review №14

These guys are great. I highly recommend this shop.

Ch
Review №15

I went in for a nail puncture tire repair. It took less than 30 min from the time I came in. They did not even charge me. Great service.

Ed
Review №16

Friendly guys that know their profession. Very informative and do excellent work. Ill use them for all auto work I need done. They changed my brake pads and rototers . I was very happy with the work.

Ro
Review №17

My guys for tires. They may not be cheap, but you get what you pay for. I asked for good rain tires and now I dont hydroplane anymore. Trustworthy to. Ive been in a few times when they checked all under the hood and under the car before a trip and gave the all clear and never charged me.

Cr
Review №18

Great service from some great Mechanics! They really care to do their jobs right and theyre very kind and courteous. I highly recommend them to everyone.

Hu
Review №19

Great local tire shop. Got me fixed up and on my way. Highly recommended.

ta
Review №20

Seth is always friendly & helpful. Austin bros. Services my car, my moms & both my kids!!! Love this place

Bo
Review №21

These guys are fantastic, stopped in after hitting a nail. They patched my tire for FREE! I will be back when I need new tires. Thank you!

Er
Review №22

These folks are really good and I Highly Recommend!!

Ra
Review №23

I heard a lot of good things about this place from my coworker. So when I had a flat tire, I went there to get it fixed. I was in and out of the store within 15-20 minutes. When I tried to pay for it, Bobbi said its okay. I really appreciate the fact that they were open during this COVID pandemic. So I tried to pay again, he said no. I want to thank for their service. I will go back there when its time to replace my tires.

Bi
Review №24

Very nice and professional people. The only shop I feel that doesnt try to rip you off every chance they can get. They just want to fix your vehicle up.

Li
Review №25

Really solid customer service! I loved the Austin Bros in Conway. Moved to LR and was looking for a new trustworthy mechanic. I decided to swing by here for a quote and they have been so nice. They even offer a shuttle to get you back home or to work while they work on your vehicle!!

dr
Review №26

These guys are awesome- they are very knowledgeable and crystal clear about prices. After having been fleeced by multiple mechanics in Little Rock, I finally found this place and really wish I had found it sooner. They under-promise and over-deliver. No surprises with them- neither on cost, nor on time of vehicle delivery. If it is something out of their realm (which are very few things), they are upfront enough to let you know that your car needs to be taken to someone else. I will never go to any other mechanic in town and neither should you.

Sh
Review №27

These guys are the best! Fast service, good prices and they do much more than just tires.

Wi
Review №28

Dealership told me my tire was unrepairable and quoted me very high. Cross shopped dealership with Austin Brothers and a few other local shops. AB was far and away the best experience I had. They are more knowledgeable and honest in my experience. Instead of selling me new tires like I was planning on, they told me the tire was easily repairable and they would feel safe driving on it. Highly recommended, will be my go-to place for tires from here on out.

Ma
Review №29

Truly superb service! They are always helpful, and things are completed very timely

Ti
Review №30

Got oil change a few months ago and everything was great. Forgot to ask the owner about the tire rotation then. Came back recently and asked about tire rotation. 20 minutes later everything was done and I offered to pay for it but guy there said its fine. They really do put their customers first!

Je
Review №31

Nathan and the crew are real professionals. If theres something they dont feel comfortable with theyll tell you and wont BS their way through it, at your expense! Only place for repairs and tires for my family! Thanks guys!👍

Tr
Review №32

They did poor work installing a new alternator on my Lexus which essentially caught my engine on fire and ruined it! Now they wont fix it or accept responsibility for their damage and its costing me almost $4000 to repair!

Mi
Review №33

Great prices, great people. Exactly what youre looking for!

Ri
Review №34

Very good service. Im a car buff and a car repair guy. These cats are knowledgeable. The only problem I had to drive 50 miles to get to these fine people. I will be more than happy to drive back next month to get my front end alignment.

Pa
Review №35

Curious, professional, fast and got me on my way! 😀👍

Em
Review №36

Got me in and out. Hardly a wait very helpful and polite. Will recommend them to others and go back to them for my services!!

sp
Review №37

Absolutely the best auto shop in town. Honest, efficient, and knowledgeable. I have brought all kinds of cars to them: trucks, 60s & 70s antiques, Italian exotics, German luxury, I trust them with anything. Will never buy a tire anywhere else. I wish other business operated this way.

ke
Review №38

This place is amazing!! My college daughter had a flat and was frantic not knowing what to do. She went here...even though they were so busy, they jumped right in her car, took the flat off and fixed it in minutes. N/C...they say they’ve been N/C for flats for 25 years!! Bless you all and the work you do!

Er
Review №39

I typically NEVER write a negative review but I had to this time. My daughter dropped off her Ford Escape last Friday to get the tires rotated around lunch. Later that afternoon, they told her the vehicle was ready to be picked up. When my daughter stopped by the house this past weekend. I looked at her vehicle and noticed they didnt rotate the tires at all. This is a liability waiting to happen for ABT.

Le
Review №40

These guys are the best in Little Rock, haven’t failed me once in 5+ years. Top notch customer service.

Te
Review №41

These guys never let me down. Got the Beemer running smoothly again at a reasonable price. I have to say I have used them only one other time a few years back but the service is so consistent. I never feel hassled or obligated to spend on things I do not need. They educate the customer on the products and give out expert recommendations that fits your personal budget at that time. Great eye contact when they talk to you. They now have a customer for life and RYAN MAN U ARE GREAT! Thank You all for your great customer service and willingness to make the customer feel comfortable while in the shop.

Mu
Review №42

Best tire shop in Little Rock hands down. Love these guys! Great service!

MJ
Review №43

Weve been using them for years. Always a fair price and courteous service. If you live close enough they will bring car to you or drop you back home when you drop off. Highly recommend.

Ky
Review №44

Stopped in on a road trip with some vibration in our wheels. Went in for a full alignment and tire rotation/balance, and they were kind enough to get us in and out in an hour! And the balance and rotation was free of cost! Thank you for the prompt and honest service, happy holidays!

Cl
Review №45

Free tire rotation for life when you purchase tires there. My last tire rotation took all of 15 minutes! Very happy!

ME
Review №46

Very professional and helpful staff

Ch
Review №47

These folks have taken care of my family for 12+ years. They have great customer service. I trust them with all my vehicles.

Wi
Review №48

Brought my truck in for oil change and to fix tire with screw in it. AB had everything done timely and let me know that the screw didnt puncture the tire. Most places would have charged me to patch tire. Trust goes a long way with me and these guys have my business!

By
Review №49

Very courteous and professional staff. Reasonable prices on tires. They were fast, yet thorough. I highly recommend!

Fi
Review №50

Austin Brothers Tire of Little Rock is great!They examined my 2006 F-150s front end suspension for free, even though it took all day. They apologized and offered to continue looking at the truck until they knew what was wrong before giving me a quote. Once quoted, they stuck to the price even when complications significantly extended the amount of work necessary for the repairs. This ended up going over another workday, (Friday-Monday) so they helped me find a car to borrow for the weekend so I could get around!Truly incredible service, polite and understanding workers, and great communication. These dudes are legit.

J
Review №51

Courteous and knowledgeable employees. The service was fast as well. Would highly recommend.

Da
Review №52

Amazing place, visiting from out of town and had a flat, had to leave town. Goodyear sent me away (come back in 2 days!)..... these guys were busier and got me right in, fixed up and on my way... These guys follow the Golden Rule. 5+ stars.

JJ
Review №53

We have been using these guys for years for tires so I thought I would give them my business on an alignment. Total waste of my time. I told them that I put a 2 lift on our 4runner and they seemed to have no issue with that. They actually had another vehicle in their shop that they were doing the same exact thing to. I asked them what they were going to do with that vehicle alignment and he now tells me that the will probably have someone else do it.... They should have told me the werent capable before I took my time to bring it in.I went to pick it up and the camber looked out of spec. I initially asked for the before and after specs and was told they didnt have them. Told me all they had to do was adjust the toe, which makes no sense on a vehicle that had a change in suspension geometry. Dont ever do business with a place that wont show you the before/after work on an alignment.They finally text me the specs and the the camber was higher than it should be and the caster was way out of spec. The manager told me that they couldnt do it but they never even tried to adjust it. They are totally incapable of doing an alignment if they cant adjust these basics vehicle adjustments.Wasted 5 hours of my time and eventually just got my money back. I will take it back to the place that did this same type of alignment on our other vehicle.But I will no longer consider them again for any of our other needs.

Ka
Review №54

Dont come here unless you really know your stuff. just another scummy local shop that preys on those who dont know better. they wanted to charge me $1000+ to replace SPARK PLUGS. there are plenty of other shops in the area. take your business elsewhere.

Ga
Review №55

Probably the best place to get tires in littleHonest people and decent prices

Ph
Review №56

Excellent service and very knowledgeable & friendly staff. I get my oil change there all the time and have had my tires replaced there and every time the staff have communicated very well and theyve done a great job in getting my vehicle back to me in a timely manner. Highly recommended place for your tire needs.

Fo
Review №57

Very nice people but I agree with one reviewed that said ... you better know your vehicle and be familiar with the work being done. Maybe he thought that since I was a woman I would just agree with changing my tire size on my truck. Hmmmmmm, seriously. I am not having it lifted so why would I change the tire size. Not going back.

Ba
Review №58

The people working there seemed helpful and friendly. They even offer shuttle to my work, which wasnt even 5 minutes away anyways. Nonetheless a convenient service.The only qualms I have with this place are the prices.Be prepared to pay at least 15%-20% above competitors prices on tires.Probably wont shop there again, due to their really high tire prices.

Je
Review №59

I had a tire slow leak and they patched it and didn’t charge me a dime! Pretty awesome

Wi
Review №60

I had a nail in my tire and initially tried to get my tire repaired at another shop where they tried to get me to buy a new tire. I decided to get a second opinion from Austin Brothers Tire and one of the mechanics told me that he could repair the tire. He did a great job patching the tire in a timely manner and aired all of my tires up. I was impressed with the excellent service from Austin Brothers Tire. Will definitely be back!

Pa
Review №61

On our way to Dallas from Nashville, our car battery died. Austin Brothers was tremendously helpful - the employees changed our battery right away and Sven checked the fluids to make sure that we made it back home safely. Wonderful experience and customer service!

Bl
Review №62

Incredibly kind and responsive staff. Great pricing for going above and beyond. They have treated my family, my friends, and me very well. Definitely will be doing business with them again.

Ga
Review №63

I went in to get a tire repaired, and although they were swamped with customers, they took great care of me and got my tire fixed in less than 20 minutes! This shop is now my FIRST choice! Thanks again guys!

Hu
Review №64

Been using AB for years and trust them a lot. Have been turned away at other shops with higher rates, but AB always comes through. Today they patched my tire for free. Excellent customer service. Give these people your business.

St
Review №65

Came in today because I had a slow leak in one of my tires. They had me in and out in ten minutes. Excellent service. Will definitely be back. Thank you.

Jo
Review №66

A change my oil in less than 30 minutes greatly appreciated

Pe
Review №67

Friendly staff, quick service, and they will give you a ride to work when you drop your car off. For basic maintenance I would recommend Austin Brothers over any of the quick lube or chain tire shops.

Jo
Review №68

Quick & Friendly Service. If you do have to leave your vehicle they can give you a ride to work.

Ga
Review №69

Very fast and friendly!

TI
Review №70

They were very polite and helped us when we really needed it.

Je
Review №71

This is my go to place for tune ups and small repair. They will always give you straight talk and are there for you. These guys rock. Always friendly.

Ca
Review №72

Had a scary little spinout on Christmas and Stephen and Lonnie jumped right on remounting the tire to the hub and refilled the spare. They wanted to try saving the tire before even considering a new one, which was awesome. Thanks guys!

Da
Review №73

Seth and gang are always professional and do great work!

Jo
Review №74

So I have an older truck that I just bought about a month ago. I took it to Austin Brothers for maintenance work just to make sure that everything is ok. The only thing they agreed to do was change the oil on that visit, they wouldnt do a simple radiator flush and refill. So a few weeks go by and Im thinking that another maintenance issue would be to change the fluid on the Transmission. I took it by for them to do and guess what they wouldnt do it. Im not sure if they only work on late model vehicles or just dont do high mileage vehicles. I have two other vehicles and it looks like I will be taking those elsewhere. I dont want to have to find another service station just for one vehicle if you cant take care of the maintenance on all, you get none.

Ne
Review №75

All I can say is that these folks are really honest, which is somewhat rare in this particular industry. They also do really good work. Highly recommended.

Je
Review №76

Always great service. Have used them for 15+ years. Family owned.

Ev
Review №77

One of my tires was slowly loosing air. Brought it in and not only did they fix it in 15 minutes, they didnt even charge me anything.Great service.

Ju
Review №78

They were great. Helped us out in tight spot. Would recommend to anyone.

Pa
Review №79

Brakes and tires, fair price and fast service. 6/26/17. Will return and recommend to friends.

Jo
Review №80

Ive taken each of my cars here for the last three years. They treat customers right and do a great job – a rarity in todays market. Doesnt hurt that I saved nearly $200 by purchasing my four tires here as opposed to the dealership.

El
Review №81

I would recommend this place for anything.

Je
Review №82

I was considering taking my car to this shop for some maintenance, so I checked out their website, which said they perform tune-ups. I called to ask about pricing, and was informed in a not-so polite manner they do not offer that service. When I mentioned that it was advertised on their website, the guy on the other end of the phone responded with Well, we dont do them. No apologies. This came across as very rude and cold, so Ill never take my car there for any reason. I just hope they fix cars better than they handle potential customers...

Ki
Review №83

Had a leak in my tire. They fixed it promptly and got me back on the road. Ryan was very nice.

ke
Review №84

Winning combination, Surprised, not your ordinary tire store. I was fixed and on the road in less than 20 min. No hassle,. I go out of my way for Great customer service. You Guys Rock!

Ma
Review №85

Very professional and superb quality of work. Reasonable prices and clean building.

Da
Review №86

Great customer service and fair prices. This is the only place Ill take my car for anything more than an oil change--and if theyve got it, Ill do that there, too!

Er
Review №87

Nice clean vehicle and friendly driver a great ride.

Da
Review №88

Great, fast service! Thank you to Nathan and the rest of the team for getting me back on the road.

Al
Review №89

Great service and great people! Highly recommended

Ju
Review №90

Always great service and reasonable prices. Have used them for years without a single issue.

En
Review №91

Best service in town!

Jo
Review №92

Amazing place the people is verry friendly and hones

Et
Review №93

Friendly, efficient, and great customer service.

To
Review №94

Top notch place very nice and professional

Ha
Review №95

Excellent service, very professional and ALWAYS fast!!!!

An
Review №96

Very nice and helpful even did some things for ree

Ta
Review №97

Outstanding service and honest prices.

Al
Review №98

Helpful and always willing to go the extra mile.

Fa
Review №99

Best tire shop in little Rock. Love their services.

de
Review №100

Fixed a minor issue with my car for free, will definitely be returning when something major comes up!

Information
16 Photos
100 Comments
4.6 Rating
  • Address:2801 Cantrell Rd, Little Rock, AR 72202, United States
  • Site:http://austinbrotherstire.net/
  • Phone:+1 501-664-7003
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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