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iTrust Insurance Group
11324 Arcade Dr #4, Little Rock, AR 72212, United States
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iTrust Insurance Group

Comments
El
Review №1

I worked with David Hoffmans to bundle home & auto insurance. He was nice, professional, easy to work with. And, Im satisfied with the new policies he got for us.

Ra
Review №2

Susan at Itrust is amazing! She has helped us for years! Always available to answer questions and help find things in a pinch. She keeps her eye on better prices and lets us know how we can save money.

La
Review №3

Sydney Hoffman has always taking great care with Any of my concerns. Thanks for a great job

E.
Review №4

Very impressed and so pleased with my experience. I have never shopped for insurance for a home and auto. Sydney made this a breeze and helped me in every step. She took the time to explain things and details with information.

Sk
Review №5

David Hoffmans and his team do a phenomenal job and thanks for taking care of our business!

Br
Review №6

Sydney is responsive, cooperative, and direct. She presents options, notates risk, and provides solutions. iTrust is by far the best agency in town!

Lo
Review №7

We have used Itrust insurance for a few years now. Always responsive, give great advice, very professional, very informative, competitive rates. They make sure your well taken care of, service after the sale if you will. I can call once a year and dont have to remind them of who I am. It is like a family.

ja
Review №8

Professional, super easy experience!

Sa
Review №9

Thank you for your help getting our business insurance and commercial Auto insurance handled. You made it simple and got everything we needed in a timely manner. We couldnt be happier to do business with you.

Da
Review №10

GREAT people that know their business and work hard at it. Always working to recommend the right insurance product at the right price. Knowledgable, responsive... buy from these folks!

Br
Review №11

I have been working with the iTrust Insurance Group for a couple years now and it has been a great experience. They are always helpful and respond in a timely manner to any questions I have. I would recommend them to anyone looking for a great insurance company.

Sy
Review №12

This is a family business that treats their clients like family too. I moved my personal auto insurance from State Farm to iTrust. They were able to triple my liability limits and lower my monthly payment by almost $15!

no
Review №13

David Hoffman has been providing all of our insurance needs for Benton Transmission & Automotive Repair for many years. David has built a personal relationship on honesty and trust as well as convenience and this works with our busy schedules. iTrust Insurance Group has a policy to fit every need from personal to business. Thank you David and the iTrust team!

Du
Review №14

Awesome customer service! I had no idea what I was doing with insurance stuff but they made it so much easier.

Se
Review №15

One of the better experiences Ive ever had dealing with insurance. They were very responsive and saved me quite a bit of money. I definitely recommend them.

Da
Review №16

We have been with iTrust insurance for many years. They take care of our personal and business insurance needs. ITrust is professional, attentive and very friendly. I highly recommend ITrust for you insurance needs.

Da
Review №17

Very knowledgeable and trustworthy insurance agency. Provided excellent service as well as throughly understanding our business to make sure we had the appropriate coverage! There is a reason we trust ITrust Insurance!

E.
Review №18

Easy to work with and extremely helpful. I highly recommend this company. In my opinion customer service is important in maintaining business and when I call I actually speak with a human(EVERY TIME). As a small business owner time is valuable to me and itrust has the eagerness to accommodate whatever Im needing in a timely manner which I truly appreciate.

Dr
Review №19

I worked with Heath Shearon at ITrust, and I had a GREAT experience! Heath has been in the business a long time, and knows his stuff! He also has a passion for creating relationships with his customers, and assisting in their needs, instead of just selling a product! Highly recommend!

Ka
Review №20

Great folks - always willing to help you find the lowest rates while still keeping yourself well covered. Quick responses to inquiries and always friendly and helpful. Customer for life!

er
Review №21

I see all of the high reviews and wish we could have had this type of experience. Ours was negative from day one, when the agent misplaced our initial check, then told us it had bounced. From then on it was more the insurance company, The Hartford, than the agency, constantly harassing us about every detail of the commercial building we had insured, telling us to make changes to the building or face cancellation. Once we tired of this, we decided to seek other insurance coverage. Upon cancellation, we were told by the agency that we were paid up. Six months later we are getting letters from collections saying we owe additional premiums. Efforts to contact the agency by email have been unsuccessful, so we chose to just pay this premium and avoid this company in the future. Lesson learned.

Tr
Review №22

This is my first experience working with a company like iTrust and I now wonder what took me so long. Saying that Donna Spann takes care of all of my needs in a prompt and courtesy manner is an understatement. She goes above and beyond and it comes from a sincere place of service. Honestly, I have been blown away! Thank you iTrust! Way to live up to the name :)

Mi
Review №23

I had never heard of iTrust until a colleague recommended them for their fine service. I cannot say enough about their work, placing us with an insurer that met our needs as well as their advice during the process. Securing insurance wasnt simple for our small operation because the other brokers didnt take time to or couldnt understand our work. Then came iTrust. They were professional and polite and saved us a lot of money, getting us insured well under budget. I would recommend them over my friends in the business. Sydney Hoffmans and David Hoffmans handled our account.

Bo
Review №24

Having to deal with insurance agency’s on a regular basis, I would recommend anyone to Itrust! Donna Spann has been mine and my family’s agent for years now and she is phenomenal! Excellent customer service! You won’t be disappointed with them.

Jo
Review №25

Pricing and service was beyond excellent! Susan provided savings and expertise that is rare for any business. If your looking for insurance, look here.

Ma
Review №26

Been with David for several years, got twice the coverage for 1/2 the price. I would definitely recommend him to anyone needing insurance or just shopping around. good guy.

je
Review №27

The iTrust team is awesome. David and his staff are humble, hard working and knowledgeable. Ive had my insurance with them for over 6 years - theyll be my agents for life!

Gr
Review №28

They are great to work with and very knowledgeable in all aspects of the Insurance industry.

Gw
Review №29

Ive had a great experience since switching to iTrust Insurance Group. Donna Spann is always on hand to assist me with whatever I need and making sure I get the best rates possible.

Co
Review №30

Wonderful people to deal with. They helped me out when I really needed it the most during a claim. These people fight for you!

Ka
Review №31

I deal with Sydney, and we absolutely love her! Shes so prompt and friendly, and ANY and EVERYTHING I need, she gets me taken care of!

As
Review №32

I Trust Insurance Group helped me at a time when I really needed it in finding appropriate and cost-effective insurance and they have been very helpful!

Pa
Review №33

Ive been a client of iTrust since December of 1993. Their service is professional, personal, priced competitively, and prompt. Ive repeatedly benefitted from Donna Spanns due diligence to find the best insurance for myself, and my family, tailored to meet our unique needs. I wholeheartedly recommend iTrust for your insurance needs!

sh
Review №34

I have been with the Itrust Agency for many years and have been fortunate to have Susan Sutterfield as my Agent since she joined iTrust . Susan always has my Insurance needs, and best interest in mind when looking for the coverage I require, whether it be my homeowners policy or car insurance. She can answer any question I may have and always leads me in the right direction if I need to make changes. I recently had a claim on my homeowners policy and she walked me through the entire process. I recommend the iTrust Agency and Susan Sutterfield if you are looking for an Agency and Agent that cares. Thanks iTrust and Susan for all you do to protect my interests.

Sh
Review №35

ITrust Insurance Group has saved me thousands of dollars on my auto and home policies. When I switched everything over, they saved me over $1000 the very first year. Their customer service is fast and efficient. Anytime I need a change to my policy, David Hoffmans or Susan Sutterfield has always helped me immediately. iTrust Insurance Group customer service is outrageously awesome!

Al
Review №36

Saved me money right away and always provides timely and clear communication - very happy I found iTrust!

Ja
Review №37

Donna Spann at Itrust has always been prompt on all my customer service needs. I’ve been with Itrust for many years and love all the staff, I highly recommend Itrust insurance to meet all your insurance needs!

Rh
Review №38

Donna Spann took care of lol of our insurance needs and was a pleasure to work with.

Pa
Review №39

I have worked with Karen Dedmon at I trust for several years. However, at some family members convincing I tried a new agency. I immediately went back to ITrust and Karen Dedmon when the policy and the disappointing performance with the other agency came up for renewalI really appreciate the reassurance they respond with when you call with an issue (Accidents and Storm Damage), as im not usually in my best mood when do!I Trust them, and highly recommend ITrust!Oh Yeah… They have always given me the best rates and coverage around.

My
Review №40

Ms. Donna is always really helpful to my husband and I.

Ra
Review №41

They have saved me a lot on insurance. they handle all my insurance needs for both companies!

To
Review №42

Awesome company with helpful agents.

Ba
Review №43

Very friendly and helpful staff.

Gr
Review №44

Made the change to I trust a few years ago and couldnt be happier. My last agent was vague and hard to get a hold of. David has been very professional and friendly. He has worked hard taylor our plan to the specific needs of our business.

Ca
Review №45

Thanks Donna for being available for any questions that I have and your effort to help us save on our rates.

Ar
Review №46

Great service

Information
8 Photos
46 Comments
4.9 Rating
  • Address:11324 Arcade Dr #4, Little Rock, AR 72212, United States
  • Site:https://insuranceitrust.com/
  • Phone:+1 501-224-0033
Categories
  • Auto insurance agency
  • Insurance agency
  • Business broker
  • Home insurance agency
  • Income protection insurance
  • Insurance broker
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–4:30pm
  • Tuesday:8:30am–4:30pm
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–4:30pm
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