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Mr. Duct
599 Ogden Ave, Lisle, IL 60532, United States
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Mr. Duct

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Sh
Review №1

Experience was great. Tom was able to get us in last minute. Jason was very hardworking. Both guys were very pleasant. Highly recommend!

Pe
Review №2

I hired Mr. Duct to do a vent cleaning and A.C. check. Prior to their arrival everything was working. Now my furnace doesnt work at all. My A.C. unit fan runs on its own with thermostat off and the furnace off. I have cut the power through the circuit breaker to shut the fan off. $400.00 well spent I guess. Now I have to hire another company to fix the issue.

Ni
Review №3

This was the worst service Ive ever had.. I will never come back here and I plan on suing this companyDay of service techs, Devin and Omar came out, they were nice at first then as the service went on their attitude began to change. They werent wearing shoe covers half the time in my home, they were banging things, ladder hitting my walls, almost breaking my screen that goes in my window, etc.Once it was time to clean my dry vent, Devin informed me there would be an extra charge of 220, due to my vent being on the roof, took me by surprise because I originally told them before I even scheduled my appt where everything was and they gave me pricing on it.Once everything was done my partner and I looked in the laundry room to make sure everything was good and we noticed the dryer was push forward and we could barely open the door, there were scratch marks all on the side of the dryer as well as on top, there was damage to the lid of my washer and my dryer vent was damaged. I called the company back letting them know what happened and they sent the techs back.Only Devin came in the house to repair what was damaged. He claims he didnt know how any of the damaged got on my washer and dryer. I explain to him what happened and he refused to believe that this happened while they were working. Keep in mind I havent had the washer and dryer for a full 2 weeks.I had to call the company 3 times for them to send techs back to fix things and each time Devin came back his attitude got worst towards us. I called the manager, Tom Oplawski, to see what they would do about the scratches/ damages to my appliances and they said we needed to find someone to give us an estimate. Took me and my partner by surprise because why do we need to go out our way to get an estimate due to the lack of common sense of their techs. (Our laundry room is not the biggest so why not remove the washer so you dont damage anything)The manager began to get angry, unsympathetic, and refuse to take responsibility for his techs actions. He offer to only give us $100 back from the service. We denied then he offer to give us a full refund but that doesnt cover what I paid for my appliances..Moral of the story DO NOT USE THIS COMPANY, PAY MORE MONEY FOR BETTER SERVICE

Be
Review №4

Cant say enough good things about this company! Weve been using them for several years, so naturally when our dryer wasnt working properly they were the first call we made. And boy am I glad we did. The service technician Ben spotted a crack at one of the connection points, which if left unresolved could have easily turned into a carbon monoxide leak! He stayed until the issue was resolved and cleaned up nicely afterwards. Will continue to use them every year.

Je
Review №5

Made an appointment based on previous great reviews, and I was happy I did. Professional and great communication. Had a hiccup with the service tech arrival time, and they provided excellent customer service.Juan was quick and thorough, courteous and answered all my questions while cleaning the ductwork. Taylor provided great customer service over the phone, friendly, responsive and helpful. Reasonable pricing. I will definitely call Mr. Duct again for future HVAC needs. Thanks!

J
Review №6

NOW THIS IS HOW YOU DO CUSTOMER SERVICE!!!Taylor was friendly, responsive, and helpful! And RENE D is the MAN!!! he went above and beyond and found a birds nest in the vent! So thankful! Cant reccomend these guys enough!!

wi
Review №7

Ulises and Ryan were awesome from the beginning. I followed around as they were setting up and once they started showed me pictures.Courteous and Cleaned as they went. Great team.Thanks guys!!

To
Review №8

The service tech came earlier than expected. The tech was well prepared wore a mask, shoe covers and cleaned up afterwards. I would recommend their services... and trust me I DO NOT MANY REVIEWS especially if they are really good ones and exceeds my expectations.

Ku
Review №9

The guys were on time and worked quick! Great service that Ill use again.

Al
Review №10

WOW! Excellent service! Marco and Fernando were outstanding in understanding my concerns regarding my awful ventilation system and went to work restoring clean air throughout my entire home with earnest enthusiasm as they displayed integrity and encouragement in the process. They provided pictures before and after of their efforts and details of work done. It’s only been 4 hours since completion so, of course, the next week will be crucial; but, Mr. Duct was referred by a friend and this experience definitely seems to be a good one.

Ry
Review №11

Be extremely cautious with this company. They damaged my ducting then refused to repair it!After my duct cleaning was completed, I noticed a large amount of dust clumps in my crawl space area.  These clumps were centered around one area where the ducting turned 90* and went through a wall space above.  Upon closer inspection, I noticed that there was a hole blown from the inside facing out. Their pressurized rubber hose penetrated the ducting when the workers were shoving it down through the ducting in the wall.I had Mr. Duct come back out, and the representative and his manager denied that they caused the damage and said that it must have been slit open somehow.  How a duct can be slit like that from the outside is beyond me. The damage clearly caused by Mr Duct cleaners.AVOID THIS COMPANY AT ALL COSTS!

Ol
Review №12

Weve been doing quite a bit of drywall work in our basement, and had our ducts cleaned after the worst of the mudding and sanding had been finished earlier in January. Very pleased with the service!

Pa
Review №13

Professional, followed Covid protocol, and reasonably priced for cleaning all ducts & dryer vent.

Al
Review №14

Had our dryer vent fall off the wall, called Mr Duct and Sergio was out to our house in 30 minutes and everything fixed within an hour. Was great service and fair price for the speed.

Ju
Review №15

Bought a new house and wasted $400 on these guys and were told they can’t clean out some type of urine in our vents that’s causing a terrible smell throughout the house “we don’t do that” obviously the urine problem is uncommon but I would not recommend them

Ke
Review №16

Thorough, professional and totally swift.

Am
Review №17

Great company to work with. Needing to have the dryer vent cleaned during a pandemic is stressful but they were very mindful and professional - masks, understood my concerns and were nice about it. Were on time, gave me a text before coming, and were fast. Would use again and would recommend.

Jo
Review №18

Experience was great. Tom called ahead to let us know an ETA and Jason arrived right on time. Very professional, thorough and also helped trim down the hose. Highly recommend!

Ma
Review №19

They rescheduled twice and requested me to shovel the street parking for their driver ahead of time. Not going to happen. smh Horrible customer service.

Ka
Review №20

The two men that came to clean my ducts were on time and super nice. The lead guy was in total control, but his assistant really didnt need much guidance as he knew what to do. They were cautious not to damage anything in my home. I would definitely recommend them. The office staff was great to work with and had a team here for the specific day and time that I requested.

Ka
Review №21

I contacted this company to clean my dryer vent.The technicians, Kirkland and Alfredo, were sent to do the work for me.During the time they were in my home, Alfredo entered other rooms in my house and took some photos. Then later he came back in and took photos in the utility room. When I pressed him to explain why he was taking photos he finally acknowledged that he took some but offered no explanation.I attempted to get the photos taken by the techs through Mr. Duct as I was told Kirkland would do. I emailed and phoned about where the photos were that were taken while they were in my house .I spoke to a couple of people, including the owner, Keith, and was told several different stories. At first both technicians denied taking any photos. When I informed the owner that both acknowledged having taken photos- he agreed to talk to them again. It took several calls and several, clearly, false statements by the technicians and other employees of the company before the techs admitted taking photos and offered explanations that were not even possible. However, the techs then stated that they deleted the photos they did take.I pointed out to the owner, Keith, that his employees lied to my face, lied to their fellow employees and their own boss and I wondered whether that bothered him at all. I wanted an explanation as to why they kept telling lies to everyone. Keith’s response was that they were millennials and that’s what they do.I asked him again how he feels about his employees coming into my home, taking photos, and then lying repeatedly about doing it?These people represent him and his company out in the world and this was okay with him?Then Keith told me he wanted the same two techs to come back out to check the vent (another story for another time) and I could ask them myself.I told him there was no way I want them back in my house ever again. They had lied to my face once, why would I want them here again.That is when Keith insisted they were going to refund my money. I told him that I don’t want a refund. We went back and forth about the refund and Keith just said you are getting it!Clearly he only insisted on it so he could sleep at night!I just have to say I would never hire this company again because they, in my opinion, can not be believed or trusted.So unprofessional!!

Jo
Review №22

Very fast service and they honored a past deal that they had extended to me pre-virus outbreak. I appreciate their customer service. The cleaning went smoothly and the tech was very professional and did a great job!

Aj
Review №23

Exceptional service! Between Keith, Mark, Tom, Ben and Sebastian i had an incredible experience! I would recommend 10/10 times! Fairly priced, quick response time, and a more than thorough diagnosis. Originally Ben thought my Gas Valve was bad, but instead of just rushing to the parts store and putting a new one in to find out it wouldnt work, he took a step back and re-diagnosed the problem. Turned out being the motherboard for the unit. I was very impressed at his ability to be patient and double check his work before he tried to solve it. Very impressed with these guys!! Thanks for bringing heat back!!

Ma
Review №24

Mario and his partner did an incredible job! I was glad to have stayed around to see them work. They were very communicative at every step of the project. As a service industry professional myself, I was very impressed.Were breathing better thanks to Mr. Duct!

Sa
Review №25

Mr Duct came to me as a recommendation from a friend of the family. They did a great job with our dryer vent cleaning. The price was fair - though a bit more than other quotes, but still not out of line - and their work was efficient and complete. They were on-time, courteous, cleaned up everything after the service, and did a great job. I will definitely use them again for dryer vent cleaning and in the future for air vent cleaning. Highly recommend!

Je
Review №26

Pedro and David were a great team cleaning my air ducts yesterday! They were professional, thorough in their cleaning and communication, friendly and treated my home with great respect and care. You don’t see that everyday so I really appreciated it!

El
Review №27

I was looking for a place to come clean my vents and dryer that didn’t break the bank. This place sure did show up!! Not only was the cost appropriate, but the professionalism of the team is outstanding. From the moment I received communication back to set up my appointment to the time I checked out this team was top notch. Everyone was so kind! Nick and Ryan showed up to my home on Saturday with smiles on their faces, they introduced themselves and shook my hand ... that goes a long way in my book. They explained the process fully and efficient with their work. They both even were so kind to my sometimes too friendly dog that wanted to be involved in everything they were doing... the Rubs and pats on the back really won her over! They are outstanding employees for your company. I will definitely be using this company again. Thanks for everything!

Er
Review №28

Mr. Duct did a fantastic job cleaning out our HVAC. Emmanuel was super friendly and even sent me before and after pictures. I can’t believe what came out of our ducts! I highly recommend this company.

No
Review №29

Overall this Company does not treat their employees well. If one of the jobs is messed up or if a call is made by the customer to have a worker come back down even if nothing is messed up the employees receive no pay for that job. Background checks and driving records are not run regularly for screening. Please go somewhere else for the employees sakes, I’m really hoping this place runs out of business after understanding how they run their business. Their one hundred percent for the customer but invest little to no pay in their employees. Their workers are scheduled for 45 hour weeks and do not get paid for many of those hours if their is any calls for someone to come back down even if it isn’t something that is the workers fault.

To
Review №30

These guys are AWESOME!! I had Sergio and Jason working at my house today . They worked very hard and did an excellent job ! I couldnt of been more pleased. They covered all work and explained everything to me completely and were very professional. My vents for the house and dryer have never been as cleaned as Mr Duct did by any other company !! Thanks you very much.

Sa
Review №31

Had these guys out last Saturday to clean my dryer vent. Communication was good before, during, and after the appt. Checked around, and their price was the lowest I found. They were on time and called when they were on their way. Very professional and courteous. Highly recommend them.

Ch
Review №32

Had an air duct cleaning and dryer vent cleaning perform last weekend. The 2 man crew showed on time and quickly got started. I mentioned we were having some temperature issues in the family room and getting very little airflow. After the service, we have airflow in the family room for the first time since purchasing the house just over a year ago.Very pleased with the service, the improvement in system performance, and was surprised by the amount of dust they had removed. The company was professional and easy to work with. Will definitely keep Mr. Duct in mind when having this work done again in the future!

Ly
Review №33

Marco and Daniel came right on time and worked on our system (which was amazingly dirty) and got it squeaky clean in record time. They also tidied up afterwards and were friendly and pleasant. I would call them again anytime-- and highly recommend them!

Br
Review №34

I recently used Mr. Duct to have my dryer vent cleaned. I called them on a Friday morning, and they were able to squeeze me in same day. I got a text when the truck was on its way, and the doorbell rang about 20 minutes later. The tech was friendly and also took off his shoes while he was in my home. He worked quietly and fast, and provided the before/after readings from the device that measures the airflow in the duct. The whole experience was nice and easy- excellent service from start to finish.

Me
Review №35

The representative who called me was friendly and professional. She set me up for a service - and told me about the coupon. The techs were knowledgeable and conscientious. My dryer duct is clean and I will definitely use Mr. Duct again when I need this or another related service.

Sh
Review №36

This company has the best employees. They are always very professional, friendly, and they work fast! I’ve recommended Mr. Duct to everyone I know. I’m always so pleased with their service.

Ca
Review №37

Very happy with Mr. Duct. I had them come out for vent and dryer cleaning. They came within the two hour time frame and called before arriving at my house. Both gentlemen were professional, neatly dressed, and covered their shoes. Explained what would be done and actually cleaned up a small mess that was made. Price didnt break the bank either. I would definitely call them again.

Ch
Review №38

Mr. Duct cleaning service is awesome. They offer great rates and thoroughly explained the entire process before starting and cleaned everything after they were completed. Will be using them again in the future.

Jo
Review №39

Just interviewed there and the person i interacted with couldnt be more professional and all around a class act

Sa
Review №40

Arrived promptly, very professional, courteous and patient (I had many questions)...Will definitely have them annually for my dryer vent cleaning! Probably every 2 years for the duct cleaning.Price for duct cleaning and dryer vent cleaning was absolutely fantastic! I thought perhaps their quote would be off considerably ~ charged exactly as quoted! No surprises ~ except exceptionally great job done by two professional, courteous employees!

Om
Review №41

After moving into my new home I noticed how dirty the air ducts were. I decided to give Mr. duct a call to receive an estimate.The quote I was given on top of the discount that was applied was way too good to pass up. I decided to go ahead and book them for a cleaning. They came on time, were professional, and were very clean. The work they did was outstanding. They left the ducts really clean and also left my home clean as if they were never there. I would recommend and definitely rehire them for future jobs!

Jo
Review №42

Great job. Tech was friendly and efficient.

Ja
Review №43

The technicians literally left my home less than one hour ago and I am in complete shock (🗣in the best way possible) They were on time, courteous, knowledgeable, and they had excellent communication/customer service! They were kind to my children also...(side note: my 12month old took his VERY FIRST STEPS while they were in our home) The price was very fair and the job itself is clearly worth the money and very deserving of the 5 star rating! My master bedroom was not cooling down but the rest of the house was freezing. less than an hour later our “sauna room” is now the master again 😂 finally we can get comfortable and relax! Just in time for the warm Weather...I hope 🙃

Da
Review №44

The service was outstanding from the beginning. The initial call to the confirmation call when the employees would be there to work on the issue. The employees were friendly and explained what they were doing. I would definitely use them again and refer them to everyone I know that could use their services.

Ma
Review №45

I have used Mr. Duct several times. They arrive on time, work steady and leave the pl;ace better than when they arrive. FYI, if you think your duct work isnt dirty, it is. Price best among all the services we called.

An
Review №46

Mr. Duct did a great job. The entire process was easy...I was able to get a quote over the phone and make the appointment quickly. The workers arrived on time, were courteous, professional, and fast. I would definitely use them again.

Br
Review №47

Very hit or miss. Had them out a few years ago to clean a second floor dryer vent that vents out through a steep roof. No issues whatsoever that time and was very pleased with the service and cost. Needed the same exact service this past week and was given every excuse possible as to why they couldnt do it including snow on the roof (so if you need a blocked second floor dryer vent cleaned in the middle of a snowy winter apparently dont bother with them - they have no Plan B), second technician after the snow excuse was scared of heights (ok I guess...) and last excuse was they cant send out techs with a longer ladder until COVID-19 regulations are over (because apparently they cant be in one truck together and I suppose they havent thought about driving separately but I didnt even ask). The level of frustration was unbelievable. Found another company that did it for me very satisfactorily within hours for a cheaper cost after Mr. Duct telling me all the reasons why they couldnt.

Bi
Review №48

Great Experience! Mr Duct provided a fast and complete competitive quote. They completed the work within a couple of days. Arrived on time and the guys did a thorough job and cleaned all vents and ducts.You could not ask for better service!

Mi
Review №49

They were very easy to deal with and did a great job at my house. I would definitely recommend to others.

Tr
Review №50

They cleaned the air ducts in our home and did a fantastic job. They did exactly what they said they were going to do and were very courteous and friendly. They finished in the estimated time and very clean. Even better was that the cost was exactly what they said it would be, no surprises. Yes, initially they seemed higher priced then others but thats because there are no hidden, unexpected surprise costs that Ive heard others experience. Well done and I would call them again in second.

Ka
Review №51

The gentlemen that came to clean my ducts from Mr. Duct were great. They were polite, kept me informed throughout the process, were professional, and did a great job. The people at the office were very friendly as well. Overall, I am very pleased with Mr. Duct and would highly recommend.

Ch
Review №52

The crew showed up on time and I was called ahead as promised. Both men took the time to explain the process and were very professional every step of the way. My ducts were in dire need of cleaning and I was shown the before and after photos. What a difference! Thank you for a job well done.

Ta
Review №53

Efficient service from the time of scheduling to the end of the cleaning process! The guys that came to our house did a thorough job of going through each and every vent to clean everything out. Will likely use them again in the future. Thank you!

El
Review №54

Thorough, compassionate and knowledgeable. Pricing was very fair. Thanks again

Da
Review №55

My Mr Duct crew did an excellent job. They were on time, explained the process, and finished my whole house in under 2 hours. They did not cause any damage, and did not create any mess. The process was very efficient, they showed me with a camera what my main return line looked like before and after, the difference was amazing! I would recommend Mr Duct to others.

Da
Review №56

Just had all of my ducts and dryer vent cleaned by Mr. Duct and they did a great job. The vents were dirty and they showed me before and after pics and huge difference! Also, my dryer vents were clogged with tons of lint. They cleaned it up and now dryer is drying clothes significantly faster and more importantly I have piece of mind.

Al
Review №57

We were really happy with the work Ivan and Adrian did for us. They both showed true professionalism and care for what they did in our home. Ivan took the time to explain to us the complete process and answered all of our questions. He showed us the before and after on each of the vents we asked for. We are very satisfied with the final result and will recommend your company to our friends and family.

ed
Review №58

This was the first time I had the duct cleaning done. I wasnt sure what to expect. So I looked to Yelp for local companies with good reviews. The crew from Mr. Duct, arrived early and waited for me to get home. Emmanuel and Blake explained everything before starting their work. They were very neat and professional. They took great care, and respected my home. I had gotten an estimate by phone from Tom before I accepted the job. There were no changes or surprises. I am very satisfied with the job that Mr. Duct did and I can see why they already had so many great reviews. I would most certainly use them again.

B
Review №59

Mr. Duct showed up on time, worked not stop and left without a problem. I was concerned that my walls would be scratched since my vents are at the ceiling level but they werent. Im looking forward to less dust this winter and, hopefully, for at least a few more years.

Me
Review №60

The 2 gentleman that came to my house did a great job of cleaning my ducts and my dryer vent. They were very helpful and letting me know what I can do to keep things clean and how to get heat to the rooms farthest from the furnace.

Ly
Review №61

I truly appreciate the professionalism with which all members of their team conduct themselves. I also appreciate the techs wearing booties over their shoes when in the house. Finally, I think all prices are fair and the work that is done is outstanding!

Jo
Review №62

The two gentleman that serviced my home were professional, courteous and efficient. They explained everything they were doing and did a great job.

Ma
Review №63

I have to admit that I was blown away by the timeliness, courtesy, professionalism, and hard work of the two gentleman that came over to my place today. As I told them, I moved into a new place just a week ago and since Day #1, there have been issues because the previous owner did absolutely no maintenance to the place. I was worried about finding a good company to fix the ductwork in the wall of my laundry room and also clean it. The gentlemen cut into the drywall in my laundry room (because there was simply no other way) in the least invasive way possible, took out the old duct work, and installed a new one. They also kindly left the old drywall so that I could repair it in the future. I am very satisfied with their service and appreciate the fact that they arrived when they said they would and also got the job done in a very short amount of time.

Di
Review №64

Weve used Mr. Duct for duct cleaning, furnace cleaning, and, most recently, air conditioning cleaning and servicing. Weve had nothing but positive experiences with them. Their technicians are prompt, courteous, and professional. Scheduling appointments is fast and easy and their pricing is very competitive. I definitely recommend giving them a call!

Fr
Review №65

Called for a duct cleaning quote and they were able to setup an appointment the very next. The service tech was able to do the job that same day! Very prompt service we will keep this company on hand for future needs.

Li
Review №66

My experience with Mr. Duct went very well. Before calling any company to come out and look at my central air unit, I was very concerned that the technician might work on commission and try to repair or sell something which I did not need. After researching many central air repair facilities I came upon Mr. Duct and I liked what I read in the reviews. When I called to make an appointment Mr. Duct was able to come out the very next day although my situation was not an emergency. The service technician was right on time and very pleasant. I also received a phone call 45 minutes before the technician arrived which I found most impressive. The price of the air conditioning check-up was reasonable an I now feel confident that there will not be any surprises this summer with my AC malfunctioning.Thank you for providing outstanding and honest service. I definitely plan on using Mr. Duct in the future for both my heating and cooling needs.

Lo
Review №67

They were very professional from the first phone call till the technicians left my home. I would definitely recommend them. They were polite and professional and did a great job. The only reason I didnt give 5 stars was the price was very high for 30 minutes of work.

ma
Review №68

I had my air duct and air dry even vent cleaning today, it was a great experience. Fast and well done, thank you i will refer this companyto friends and family and i will use them again in the future..!!

ge
Review №69

Prompt, polite, and clean. Very good guys!

ju
Review №70

I was very happy with the service. They were very polite and got the job done quickly. Even put on covers for their shoes.

Di
Review №71

I was very happy with the work done by Mr. Duct and will definitely recommend this company to others!!!

Ro
Review №72

Guys did a great job. Arrived on time and completed work as advertised. Would definitely recommend.

Je
Review №73

We had a wonderful crew come out who took time to explain what they were doing and how everything looked. We are very satisfied with the service! Thank you!

El
Review №74

Great service, completed on time. Vents were very clean after, they even found old crayons from the previous homeowners in the vents. We are first time home owners and appreciated that they explained everything they were doing. We would highly recommend them.

Bl
Review №75

Overall, very satisfied with the quality of work and pricing. From start to finish, Mr Duct did a fantastic job. Will use again.

Be
Review №76

We paid $119 to have a technician come out to troubleshoot our thermostats, he claims he figured out the issues and that it would be resolved by the door switch getting tightened or by changing out the thermostats. He also informed me that if we still had issues Mr Duct would come back out for NO additional cost. Well, we did both of what he suggested, and the issue was still not resolved. Well, apparently the technician lied to us, and Mr Duct does not stand behind their employees words. They WILL NOT come out again unless we pay. So basically they want to charge ANOTHER $119 troubleshoot fee, even though the initial troubleshoot service did not solve anything. When I spoke with Mr Duct about this whole issue they claim they are not responsible for what their employees say!! Pretty much saying theyre just gonna keep our money for not doing anything. $119 dollars to solve NOTHING.Mr Duct is a company that only cares about receiving money and not the guarantee of their customers satisfaction. Not only that, they dont stand behind their technicians words, which, as a company, does not bode well for their employees. This whole issue was very very disappointing.Edit: After a few days of talking with them we were able to reach a conclusion that satisfied us. As a result I have adjusted from 1 star to 3 stars. Jason who came out as the second technician was wonderful and thorough, which is how we wouldve liked the first technician to be, and we could have avoided all these issues. Thank you for the follow up.

Ma
Review №77

Had service done on my house, approx 950 sqf, on a slab concrete foundation. Josh was our tech from Mr.Duct. and he was personable, professional and curtious. He was in and out within 45 minutes, cleaned up after himself and took before and after photos of our ducts. I sincerely appreciate the work that was done and will be using them in the future.

Ki
Review №78

This company was just phenomenal. I contacted through email for information and received a prompt follow-up. Once I answered a few questions, I was given a very thorough quote with accompanying literature explaining everything. That, first off, told me that this was a reputable company. Plus, the quote was quite a bit lower than other companies I had researched.On the day of the appointment, 9/26/14, my appointment was scheduled between 3 and 5pm. I received a call from a very nice lady in the office asking if there was any was the technicians could come earlier since jobs were moving along. Are you kidding? Be done even earlier on my day off? YES!! Score!David and Ernesto arrived promptly at 1:30. They were super nice and respectful of everything in my home from the get-go. They explained everything they were doing and asked multiple times if I had questions about anything. They showed me pictures of before and after. They put up with me being in their way. They were even chatty! I always love a good conversation and they certainly put up with me.Niceness aside, what they found in my ducts was proof enough that having this service was the right thing to do. The piles of debris, spiders and even construction concrete was astounding, and they removed it all. They even wiped down all the vents before replacing them, and vacuumed the floors. When my husband arrived just as they finished up, they even recapped the job for him and asked him if he had any questions.I settled up with them for the exact same price they had quoted me, and promptly received a receipt for my check via email. I was so beyond pleased, that I couldnt stop thanking them, and the minute they were out the door, I turned to my husband and said, they are SO getting a good review ... and I almost never write reviews for anything! I am SO happy. I will never use another duct service. Mr. Duct are my guys!!!

Jo
Review №79

Great service. The two gentlemn that worked at our house were courteous and professional. The service was completed and the work done very well. Id recommend this company to anybody looking for vent cleaning

Ra
Review №80

Hired them to clean up our duct system 2 years ago and did a fantastic job. Arrived ontime, explained what they were going to do and showed us with a camera how dirty the ducts were. Cleaned up and put everything back in place.Hired them again this weekend to do the same job at my parents home and same results.I would definitely hire them again.

Mi
Review №81

This firm is very good. On time, fast, neat, nice people. Price seamed reasonable. I would definitely use them again.

Ca
Review №82

Arrived on time and work done quickly and efficiently. :)

Ra
Review №83

I got my duct service two weeks ago and after my service was done I went outside to have a cigarette with the two guys that cleaned my system. The cleaning was good but while I was talking with them the two workers told me that the company records all calls with out telling the customers. I told them they can’t do that with out telling the customers so one of the guys called another employee of mr duct and asked him if me duct records all calls with out telling the customers. The other employee said yes and they will use that against you in any way they can. At first I didn’t think much of it so I just told the guys to have a nice day and that was it. But the more and more I think about it I can’t get over the fact that mr duct has the nerve to record every Conversation they have with all the customers and not tell us when we call in. I will not be getting any service with this company no more till they change the way they deal with customers.

Ri
Review №84

Rich - October 4, 2011Our dryer duct needed cleaning, so I called Mr. Duct. The two technicians arrived promptly and did a marvelous job on the cleaning. They even fixed the bird screen over the dryer vent on the side of the house after getting rid of a birds nest! Will definitely call them again in the future!!

Da
Review №85

Mr. Duct did a dryer vent cleaning service at my home. Space is very limited and tight and the vent is lengthy. Even went in crawl space to take venting apart to make sure the cleaning was thorough.

Ma
Review №86

Jason was very personable and professional. Great job!

Lo
Review №87

Service is good. The good used to be better.

Jo
Review №88

I had a very positive experience with Mr. Duct. I was easily able to secure an appointment that suited my schedule and the technicians were prompt and friendly. They took off their shoes without being asked and were informative during the session. After, they explained the process to me. Overall, I give Mr. Duct 5 out of 5 stars.

Ma
Review №89

The crew was efficient and pleasant to work with!

Ry
Review №90

I had a 5 star experience. Previously, I called one of those discount companies...and learned quickly what a scam that was. Mr. Duct has the best pricing and provides great service. I dont believe my ducts have been cleaned in 40 years. They cleaned everything nicely, including the furnace. They even re-cleaned what the other discount company supposedly cleaned (and it was very dirty). They were on time, acted professionally, and worked decently quickly for the work that needed to be done. The price they estimated on the phone was the exact price I was charged. No gimmicks and upselling. They take their work very seriously. I would highly recommend this company above all others. They were among the cheapest I could find and I cant imagine another company doing a better job.

Ch
Review №91

The air duct cleaning service from Mr. Duct went very well. Were happy with the current air quality considering the recent arrival of our new baby. Also, the technicians that did the work performed efficiently and professionally. There were also able to answer specific questions I had about the process and treated my home with care.

Ma
Review №92

I used Mr. Duct for gutter cleaning. I was very pleased with the service and will use them again.

Ro
Review №93

Very courteous and professional service. They did a great job cleaning our dryer vent and removing a large amount of dust and debris. Highly recommended.

La
Review №94

I filled out a request for service online to have my dryer vent cleaned and I received a call within ten minutes. Mr. Duct was able to schedule my work for the next day, called a half hour before they arrived, and came within the time frame scheduled. They were clean and efficient, and even vacuumed under my dryer for me after they cleaned out the dryer vent. Bravo!

Su
Review №95

Dryer vent cleaning yesterday. Mr. Duct representatives were on time, friendly and professional. They went to work and finished the job in about one-half hour. I will definitely call them again when I need this service. Price competitive with others I called.

Ar
Review №96

I recently moved into a new house, had floors sanded and refinished, and walls painted. I knew that the ducts would be very dirty, so I had them cleaned before using AC. I initially thought about one of the discounted or introductory AC cleaning deals, but with more reading it looked like going with a proven company is best. From the initial phone call and estimate to the completion of the work, the personnel at Mr Duct were extremely professional, courteous, and helpful.The estimate was consistent with my final cost, and there was no upselling or reevaluation of house since my estimate of my needs was accurate. Additionally, the servicemen that came to the house were respectful of the new floors and walls, and were careful in removing vents. I have 3 small children, and the servicemen also worked around us very well. They showed me the ducts before and after cleaning, and also explained my heating and AC unit functions (we have a complicated system with redundancies throughout the house). I could not have asked for a better experience with cleaning my ducts and would recommend Mr Duct for cleaning of the air ducts. I did receive follow up email regarding any questions or concerns, as well.

Bi
Review №97

Mr. Duct did a great job cleaning our ducts, on time, good communication to schedule and follow up, and let the house clean. We high recommend,.Bill and NancyWheaton IL

An
Review №98

Had my ducts cleaned. Team was very professional and did a great job.Would absolutely recommend them and use them again.Everyone at the company I dealt with were great!

M
Review №99

Scheduling is easy and updates are provided. Arrived on-time and finished quickly.

Ku
Review №100

Did excellent work. Very knowledgeable

Information
75 Photos
100 Comments
4.7 Rating
  • Address:599 Ogden Ave, Lisle, IL 60532, United States
  • Site:http://mrductcleaning.com/
  • Phone:+1 630-725-1727
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–4pm
  • Thursday:Closed
  • Friday:7am–6pm
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Service options
  • On-site services:Yes
  • Online estimates:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Repair services:Yes
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