Went in to get a new phone and they added features to my account with out my knowledge! Thank god for T-Mobile calling me and asking why I have something on my account that made no sense! I came back when having an issue with my phone today and the representative told me he couldn’t do anything for me and wouldn’t even look at my account to see what was going on and gave me an attitude. By far the worst experience I’ve ever had at any T-Mobile store! Take the extra 2 minutes and drive down to the T-Mobile on Montauk highway who are very helpful and polite!
I am so pleased! Tah and Alejandro were wonderful. They took very good care of my aggravating situation and set my newphone up. Very professional and a credit to your organization. Thank you so much!
Great customer service. Alejandro was very helpful. Thank you sm. I’ll definitely will be coming back again. His Spanish was very good.
Great customer service. Alejandro and Kimberly were very kind. They made it easy for me to understand the process for getting a new phone. :)
Super helpful in buying a new phone.Alejandro was great.
Thank you alejandro for your great service. Need any help with your phone highly recommend tmobile on wellwood ave in lindenhurts
What a fantastic experience going to TMobile Lindenhurst. Reubin the store manager was So knowledgeable professional and congenial. I Highly recommend if you rethinking about changing services T mobile is Great and Reubinis so Great to work wiyh
Great service Alejandro was very knowledgeable and help me pick a great phone and answered all my question. I’m happy with my business today
Kim and Jesus have best customer service ever I will be back again Jesus helped me transfer all my information to my new phone he made look so simple highly recommended ⭐️⭐️⭐️⭐️⭐️ 5 star
Thank you Carlos for helping me with my phone set up, I would definitely recommend coming to Lindenhurst T-Mobile on Wellwood Ave.
Great customer service! Thank you Jesus and team!
Came in for a upgrade be of the store & Kim did a great job. Thank you
Great service Thanks to Alejandro I got a brand new iPhone 12 Pro Max. I love it!
Everyone here was great. They know exactly what to do, which was a new experience for us. Come here if you want great service.
Israel and Jesus were wonderful. This store was in a perfect location. Thank you 😊
Thank you alejandro for helping me set up my phone
Thank you kimberly for helping me port over and helping me save money
Super helpful employees and have the time to explain your questions! Would recommend this location!
Tah was very helpful. I came in to tranfer my phone from a different provider, and I’m glad I did. Thank you.
Thank you for your great service Alejandro
Thank you Alejandro for upgrading me to the galaxy s21 amazing service!
Thank you alejandro for helping me set up my phone!:)
This is the best tmobile spot in long island
Thank you Alejandro for helping me get a new iPhone 12 Pro!
TMOBILE TUESDAY ROCK! THE MANAGER IS THE BEST
Thank you Alejandro and Carlos for helping me out today!
Thank you Alejandro for helping me set up my phone!
Great service thank you Carlos.!!
Thank you Alejandro for helping me recover my mail for me!
Kimberly and Alejandro did a great job; thank you both will be back.
Very polite person helped me with what I needed as soon as I walked in, fast service
This place was great, they helped us out without any wait and employees were very friendly.
Worst store on long island. AVOID AT ALL COSTS!
Great service and customer service. Great place to set up a new account.
Kimberly & alejandro helped me out alot
Over all an amazing experience. Kimberly helped me find the perfect plan for my family and i and its great. Excelent service and she made everything so much easier. Kimberly is the best
Helped me get a better offer; best service ever
I felt very comfortable in the story, the men really helped me with all my problems in a timely fashion. I highly recommend this location and staff members to help with anything!
Excellent service from Alejandro, Jesus and Tah....an asset to your company..Thx...
Extremely thrilled with the customer service. Kimberly and Christian will phenomenal extremely helpful and follow through with every request I had asked. Overall 100% satisfied
The young lady who took cars of my situation was amazing very professional and knowledgeable as to address my problem i will be back
Joe was a great salesperson!! Super helpful, explained all options thoroughly, t-mobil had a great promo for my needs. Would definitely recommend to anyone needing a great phone service and low price. Was very entertaining while waiting for phones to transfer 😊
Christian, my salesperson was extremely helpful in making my decision on my upgrade.very knowledgeable and patience..Definitely will recommend to my friends on their new purchase or questions.
Came in looking for help with my iPhone issues, The manager Roy explained to me it was a common issue with my phone that will keep happening. He showed me a new iPhone option and explained all the features, I absolutely loved it and had to have it. These guys here are the best and I would definitely recommend my friends and family here.
Joe and Chris were absolutely fantastic. A true pleasure. This will definitely be my Tmobile store from now on! They deserve a raise!!!
Joe H and Christian were great. We got two new lines and Tvision for our home TV. So much better than AT&T.
The tmobile employees were very helpful and friendly. Would recommend
Thank you for your great customer service!!
Great experience! Loved my old phone and this new model is even better! Transition was smooth and easy! Great staff were well trained and pleasant! Worked out better than Imagined!👍
Jesus and alejandro helped me work out with a free a32 !
I love the people here. I came to upgrade my phone and it took a little while but the workers at the store made it seem like no time bc they made me feel comfortable with jokes. I really recommend coming here, and I will be back
Went down to T-Mobile in Lindenhurst looking to add another line to my account!! Well Joe and another very nice young man were a lot of help!! They gave me all of the information needed to make the best decision. They also save me money on my bill. Thank you for all of your help!! Sending people your way!!!
Everything was so easy and fast ! I will be back !
I was referred to this location by a friend who had an amazing experience here, and boy did they live up to my high standards. They were energetic and very easy to get along with. I will be doing all my phone sales here from now on :)
Kimberly was such a great sales person.I had a 9 year old phone and Kimberly helped me to get a new one. She had the patience of a saint.She deserve a gold medal.Im a t mobile customer now.Kimberly is an asset to your company.
Great experience and help getting my phone up and running
Joe and Angie were awesome when we went into TMobile store on Wellwood Ave in Lindenhurst today. They were so knowledgeable in helping my son choose his new phone, and they made the transfer so easy! I highly recommend them and this TMobile location.
Came for a replacement phone got a new free line! Thank you Jesus & Kimberly
Came in on Friday and was greeted by the new store manager Roy who helped me pick out a new phone to upgrade to. He was very polite and very knowledgeable, also made me feel at ease and well taken care of. He transferred all my stuff over (my phone numbers, pictures and even my background on my phone!).This will definitely be my go to location now :)
Customer service was great. Definitely recommend this location.
Joe was friendly and very helpful in setting up my new device and clearly explaining all the cost that go along with it.
Excellent service knows their products well
This location is amazing, a hidden gem. The guys and gals that work here are a fantastic and know what theyre doing, I wont be going anywhere else!!!
Joe helped me out big time today with assisting me & getting me a new phone. Highly recommend going to Joe if you need assistance.
I love tmobile Tuesday!
T-mobile on south Sellwood the people there are great
Alejandro did a great job 5 stars
Kimberly was wonderful, thank you so much
The customer service was great. I had some issues with my phone and billing, but Mahmoud made sure I was satisfied with my billing. He went the extra mile to make sure everything in my account was good.
Joe is phenomenal!! Patient, helpful, and knowledgeable.....strongly recommend doing business with him!!
Kimberly the store manager helped me get the phone i wanted and explained every detail thoroughly met all my expectations much thanks 100% satisfied 125 s wellwood ave lindenhurst will be my new store
Wow!!! The best customer service I have ever experienced Mahmoud the store manager at T mobile on wellwood ave was super smart and helped me through the whole process that an update that crashed my Apple I phone. Alona as was so very sweet and helpful as well! Give these 2 workers a raise!
1st time at this location but after the service i received i wont be going elsewhere. Roy Was a stand up guy, He explained everything and made the transition to my new phone easy and painless, As long as he stays here they got a customer for life.
Had an emergency and needed a new phone so i stopped by the lindehurst store and was greeted by Roy and he absolutely exceeded any all my expectations, from his knowledge of phones and personality it made it a painless and even fun process. I hope this guy sticks around because he is a huge asset to the T-mobile name and he has a customer for life!!!
Thank you Kim for helping me
Came in here for t-mobile Tuesday; left with a new phone! Thank you Alejandro
Great experience, came in on a Sunday, didn’t have to wait in line. Joe was great, he helped me pick exactly what I wanted. I highly recommend this store
Joe was super helpful and knowledgeable in updating my Iphone and our familys shared data plan. The store was clean and welcoming. We will probably be back again soon for another family upgrade!
I am in love with this place, the manager Roy and his crew are an absolute dream. If you want a friendly place with people who know what they are actually doing, i would go here!!!
Look normally i dont write reviews because i dislike everyone, but the reps here even got this old man to enjoy there company. This is the ONLY location that will be handling my phone needs from now on, I suggest you do the same!
My birthday is today and I came in looking for a new phone. I wanted the 12 pro max but the store rep told me I have to order it and it is on back order. I told him it’s okay and to let me know when they 12 pro max is in stock. He was very polite.
T-mobile is the best; Jesus & Kimberly did a great job!
Many thanks to KJ for his dedicated time on the new phone transaction an also his colleagues. Everyone did an excellent job. Thanks, guys
Great service and the staff was awesome!
Joe was amazing! So patient and knowledgeable! He totally worked out my problem and upgraded me. I was very pleased with the service here.
Kimberly was great thank you!
I love my new iPhone 12. And the person kJ made sure I was able to transfer all my picture and contacts to my new phone.
These guys came in clutch when i needed a new phone, the moved my data and got me back up and running quick. THANKS GUYS !!!!!!
I have an wonderful experience at this location. I came into the store to get an iPhone 12 but the sales rep KJ told me the 12 pro Mac is a much better phone so I decided to pre order the phone. I’m going to tell my friends so they can come get one too.
Jesus did a great job !
Came in to switch from Verizon and left with a new family plan same day! Everything was smooth and painless. Joe and KJ were the best!
I walked into the T mobile store in Lindenhurst on Wellwood Avenue and was greeted by two young gentlemen by the names of Kiron and Mahmoud. I was provided outstanding service. Both gentlemen were patient and caring. Rarely have I experienced such treatment.x
I didn’t know that my phone was being leased and I could buy it out, but KJ and Roy actually helped me through the situation. They upgraded me to a better phone and my bill actually went down. I’m definitely coming back.
Kimberly and izzy did a great job! Thank you will be back!!!!
Joe assisted me with upgrading my phone and left a happy customer!
Joe from T Mobile helped me connect to my Korean Trek watch Finall connected thanks to zJpe at T Mobile in Lindy
Alejandro did a great job!
Excellent service.
Kimberly thank you for my s21+ i will be back for my tablet!
Tah was amazing I came in and the whole team was super helpful. I work across the street and i never been to this location. But this will be my go to spot now thanks again guys