We rented a storage unit today and was highly impressed with the iStorage faculty in Lincoln Park, MI. My wife and I checked out numerous storage companies in the Metro Detroit Area both online and in-person over the last few weeks. Yvette and Brittney were very professional, knowledgeable, friendly, and customer orientated. The security and surveillance system in place was the best Ive seen and this was one of our biggest concerns. As a law enforcement officer in this area for 20 plus years and an Army retiree with over 27 years of service this facility is one of the best Ive ever seen and would recommend it to anyone.
Brittany was very helpful in helping me figure out the right size unit for my needs. This is the second time I am using this storage facility. Its very clean and secure. The location is very convenient with it being right off of a major freeway. I highly recommend this storage facility.
Havent been able to get into the unit Im paying on for 3days now smh
Crystal and Britt were amazing today with helping me! I can not express enough how happy all the employees at this location make me. Every time I’ve needed them they’ve been there to help with great customer service!
I had the Pleasure to receive a call from Brittany I Storage Asst. On Friday the 18th. She left a message to call.back the office. I did & she shared, she did a Walk thru and noticed the lock was off my unit. I purchased a new lock and she placed on unit . BRITTANY was So Professional..I out state and she Was detailed as well re redress & solution. She let me know video was being reviewed. Ive been with this storage company for 5 yrs. Wayne County Court is managing this Storage and Ive had VERY GOOD ATTENTIVE RAPPAPORT WITH THE COMPANY, BRITTANY & YEVETT. VERY PROFESSIONAL & HELPFUL. THANK YOU BRITTANY FOR ALL YOU DO, YOU ARE APPRECIATED. DENISE HEARN.
Crystal helped me and my husband out when we came in for our unit after talking to Yvette on the phone.. crystal took time to show us different size units and we got the perfect size unit thank you guys so much!! The jones family
I came here to rent me out a storage unit and Crystal helped me out. She was such a GREAT help and very informative. She helped me pick out the perfect sized unit and also took me around to see what they looked like. I really appreciated her help. She was GREAT and I recommend for anyone who comes there to ask for her. Thank you Crystal.
Yvette was extremely helpful both over the phone and in person. She made the process of renting and accessing my new unit very easy. Would recommend.
Excellent service very friendly staff and took care of everything I needed. I would highly recommend this place.
So, I have all this extra material from different jobs I needed to store. Cabinets, granite, lighting, etc. I looked online and found this storage place. Reserved a unit. I picked out a 10 x 15. Got it for $96 a month. Paid online. Called in the morning for the code. Pulled my truck inside the building, found my unit with a receipt and a lock and set of keys inside. Couldnt have been easier and I couldnt be happier.
The experience working with Yvette and Crystal was amazing. I came in to upgrade to a bigger unit and they showed me a bigger one and got me into one that better fits my needs.
Yvette was so helpful to my wife and I! Love their customer service!
My boyfriend and I just got a storage unit today and were very happy with the customer service. Yvette helped us and could not be more happy for her assistance. She is very knowledgeable and helpful. The place was very clean and the unit we rented was very clean as well. Love that there was a dolly to help move our boxes up to the unit. We are happy so far!
This is an awesome storage place. Its main road and design make it very visible. The doors go all the wayup to the roofing so no little climbable gaps to worry about. Its all indoors so you have to have a passcode to even enter. Each passcode is registered to a person, it identifies you at entry and exit of building. You drive right into the building and it has carts/elevators. Cheapest units are like $50 a month though including insurance. The biggest ones on ground level can hold parked cars. Its a good location.
They actually deserve 10 stars all the way!! Not only is it very convenient being inside and always very clean but the manager Yvette is by far the best manager they could have. She helps out in need on a personal level and cares about people. She will go above and beyond!! She is AWESOME! So whether you just wanna free up space in your home or whatever you may need storage for I recommend them 100%. All there employees are great! THANK YOU FOR BEING AWESOME!!
Got their at 4:55 on Saturday the lady wouldnt even let help me already had a storage spot rented for a month they took money so we sat with my moving team till 7:00 I had to rent a bigger storage unit on line it was a nightmare
Helpful
Me and my wife love this place so much there prices are amazing and there costumer service is out of this world if you need some where to store your things get in contact with Niveat she will definitely help for a fair price
Fantastic facility! Always clean! Crystal is great! Always helpful and wants to make sure all my needs are met. Highly recommend to anyone looking for storage.
This facility is FANTASTIC! Yvette is a wonderful lady and very friendly...I have absolutely no worries concerning my stuff!Great price, great location and great customer service!
I went in just to check it out before I made my decision on what storage company I was going to use. I had no intentions of making a decision that day. But when I got there and Ms Yvette was so nice and had so much patience with me (I had my 4 yr old with me). She answered all my questions. Helped me understand exactly how much space I was going to need. The facility was clean. I was impressed and signed up before I left. Thank you Ms. Yvette.
Wonderful & clean facility. Yvette & the rest of the staff are amazing ladies. Very friendly and helpful
Greatest experience ever. I would definitely recommend this place.
If your looking for a clean, affordable and secure storage facility, Istorage Self Storage is the place to go. Yvette was very friendly and helpful with assisting me with a unit. Moving can be irritating sometimes and Yvette was very polite and gave me peace of mind. I highly recommend Istorage for anyone looking for a clean and secure facility. Thank you very much for making my moving transition a pleasent experience. 5 🌟 highly recommend👍
Very unhappy. I went and recieved a code from them for the gate. Went back and had 6 vehicles loaded to put into a storage unit. When we arrived at the gate at 6:30pm the code did not work.I called the 1800 number and they said they would send out a manager to open the gate and they would call me back.I waited over an hour, and then 3 phone calls later they tell me ill have to wait until tomorrow.So I then had to unload the vehicles again back at the house..I called the next day, and asked to speak to a manager. They told me that a manager would be contacting me about it. They never did.
Yvette was super nice and helpful With everything got my unit right away thank u ☺️ For your good experience!
We just got a unit yesterday and this place is wonderful! Yvette has been so helpful and kind with getting us set up. Definitely recommended.
I had the pleasure of meeting Yvette and Crystal today. The were very helpful in making sure my new storage unit was safe and effective for me. Yvette was wonderful in the whole process of getting me a storage unit and showed me how to get into the one have and safety features. She was so informative and nice and made the whole application a smooth and great one. They are awesome and I highly recommend that you come here first as I did. I am very happy!
This location has a employee by the name of Yvette, and her customer service skills that has worked well with me and previously my dad, to ensure that his were met. Now, she is at the Dearborn Heights, and continues to dsiplay a winning attitude. Thank you for all that you do.
Very clean storage unit! I was very pleased with my storage size unit! And price!Yvette went above and beyond and was very kinda to me and explained everything very well! Because of such great customer service i would 100 percent recommend this Istorage unit!
Yvette and Crystal are a life safer! Super accommodating, helpful and kind. They made the process of getting my unit very easy and efficient. They were very calm and helpful. Many thanks to the both of them for helping me out!!!Also, the location of this iStorage building is nice, clean with easy access.
Great place, excellent service. Yvette was very helpful. Absolutely would recommend.
Great customer service, Yvette was very helpful. The units are clean and well-priced.
Ive been a customer at the Lincoln Park location for approximately 5 years now. The staff is always friendly, courteous and willing to assist you. Yvette the manager is the Best!
The manager Yvette is great. This is my second time renting in this location. Facility is clean. Im comfortable being a tenant here.
Reasonable price, clean facility, and friendly staff. Yevette was awesome in ensuring she took great care of me and my stuff.If I ever need storage again, this is where I will be going.
My sister and I needed a storage unit for her stuff and found Simply Self Storage. Yvette was then, in 2016 and is now 2018, the nicest, kindness person at Simply Self Storage. She is very knowledgeable about storage. She helped us to find the right size for what we needed and it was perfect! The facility is always clean. Even when I had to call to facility with any type of questions, Yvette was always friendly and very helpful. I would highly recommend using this facility. When my sister passed away and I had to come and clean out the unit, Yvette was extremely helpful to me when I needed to know where to go for certain things in town, she gave me directions and encouragement. I am very grateful that she was there to help me. Shes a keeper!
Manager of the facility (Yvette) was awesome. She was helpful and did a great drop of estimating how much space we would need to store our things. Fair prices and great units.
Really clean and you drive indoors.
Hello, My Husband and I wanted to rent a storage unit and we got there just before closing. At that time most people would have told us to come back tomorrow but a really pleasant lady by the name of Yvette Davis was more than willing to help us. I must say, That I have not had such wonderful customer service in many years. I thank you Mrs. Davis for being so kind and helpful to us! 😘 I will be sure to reference your site and name to everyone that I know! Great customer service is very rare in this day and age. Once again, Thank You Very Much.
Super great place! Yvette gave me and my family awesome customer service! I highly recommend them!
I’ve only had a unit here for about a year, but Yvette gives me the best service every single time I need anything ! I give the best review for her and the wonderful job she does!!
Amazing service, Yvette answered and addressed all my questions and concerns. Very good price. Very nice facility.
Wonderful experience. Moving to the area and needed a unit for the in between. Yvette and her co-worker were phenomenal and kind. When we needed a second unit (and didnt want to move to a bigger one) they didnt hesitate to help us get one asap as close to our first one as possible. Dealing with istorage has been the least stressful part of our move so far. So grateful for everything!
Yvette was fantastic. She made sure I was aware of everything and made it so smooth.
They are ripp offs?They are chets.The people they have running it are very on profoshnal?
Yvette and Crystal where amazing, Crystal was able give me a month fee, I really appreciate it. Yvette was easy to talk to and made me feel very comfortable. Thank You Ladies 😊
I went in last week for a unit and both staff were so uplifting! Crystal was so helpful and made my first experience renting a unit easy and enjoyable! Just because her service I will recommend this storage place for everyone!
Yvette was knowledgeable and friendly. The property was clean.
This storage place was amazing! They were respectful and made sure we had everything we needed by the time we needed our things out! Crystal and Yvette were especially helpful today! Thank you for what you all did for us and I will be referring you to others in the area!!!
Ive been using this storage place for over 3 years and Yvette has been taking care of me from the beginning. She is very professional! The rates are not the greatest, but they are competitive. The Facility is safe and secure!
Yvette and Crystal were amazing at helping me get the right size for all my storage needs. Great place for storage!
Vary friendly staff.clean units.safe envirermint.helpful.easy excess to units.
Havent been their long, but so far its good. Yvette the manager is a great person. Shes very friendly, and courteous to all the customers. She takes time to answer all questions concerning storage units, that fits the needs of the customers. She mentions deals on storage units giving you the best deal to offer. I once saw her at a local dollar store, and her attitude is always the same good ole Yvette. Attention! If your thinking about getting a storage unit look to no one other than Simply Self Storage in Lincoln Park. BTW dont forget to ask for Yvette.
Constantly raises the price of the unit every couple months. wish I didnt need to depend on this place right now.
Evette was very helpful and very kind towards me. I needed storage asap due to issues and I came in with tears in my eyes and she was just the sweetest and made me feel comfortable and told me whatever I was going through I was going to be alright. The process was easy and fast. She was patient too while I was fighting through tears. Thank you Evette ❤️
Called last week to ask about prices and made an appointment to see a storage unit the following day. Yvette called me to confirm the appointment and she was super nice on the phone. Went in the next morning and she was just super. So polite and found me just what one as looking for. Thank you Yvette for going above and beyond to help me out. Will definitely recommend this location to anyone looking for a storage unit.
Yvette was very helpful and courteous when helping me with my first storage unit. Every time I call for questions she is there and ready to help. Love this place!
Been going here a while. Great staff! Accidentally didnt lock my lock correctly and a manager named Yvette called me less than an hour later to let me know she saw it while walking through the floor. Such great attention to detail! I also purchased boxes which was convenient and they were of good quality. Highly recommend this place.
Yvette in 1st meeting... I noticed how she keeps aware of her surroundings & herself. How she keeps everything locked & keeps in touch with her customers. Very very helpful & informative she is. Very impress with her professionalism, the faculty very clean, spaces & reasonable. She was able to help me in every possible way even if i thought i called too much😊 she took her time helped my situation & im happy.
Incredible customer service! Yvette has the upmost professionalism. She’s went out of her way to accommodate my moving schedule. I’d recommend I-Storage in Lincoln Park to anyone in need of extra storage.
Yvette was very helpful 👌 great experience
Great prices and secure setup! Yvette was so friendly and knowledgeable and patient with all of my questions! Thank you Yvette for showing me the ropes!
Fast and friendly service and staff was knowledgeable and courteous. I feel my unit with my personal belongings are safe
Yvette was cheerful and helped me right away. She carefully explained and instructed me on what and how the business works.I do plan to reference many people to this location. I was very pleased with my visit.
Yvette the property manager is awesome. Prompt and very friendly! I’ve had my storage there for about 1 year now and she and the staff there have been nothing but helpful and informative thank you!
Phenomenal customer service! iStorage Lincoln Park had gone above and beyond in addressing and accommodating my needs. Going as far as clearing a late payment fee due to a miscommunication, and accepting a multitude of large deliveries straight to my unit. If Yvette or Crystal are helping you out at the front desk you know youll be in the right hands.
Service was great and detailed...I must say Yvette was most helpful. Thanks again
Evette was wonderful and very helpful today! She got us a unit quick and easy, she made sure to explain everything to us so we knew exactly how to get in and do everything. Was a pleasure to do business with her! (:
Nice, clean facility. I like being indoors and out of the weather!
Yvette and crystal are super informative and very patient. We enjoyed working with them. Would recommend this place to anyone.
Yvette at the front desk was super patient helping with some confusion I had. Shes really nice and helpful!! If you go in, definitely ask for her to help you
The girls up front are very helpful. I had a issue with someone using a storage unit and not paying the bill stop they helped me not get charged an extra month. Thank you Yvette n Crystal.
The People were nice but I didnt like the setup of this site.
Weve used Simply Self Storage since 2014. Theyve been great, happy w the service, everything safe, secure, clean. Yevette in the office is very prompt and friendly should questions arise, even got back to me on a Sunday (impressive). Highly recommend.
Yvette is the best. Always courteous and very knowledgeable when it comes to her job. Ive had a unit for 4 months now and will be upgrading to larger unit and Yvette has walked me through the entire process with ease. If youre in need of storage space, I highly recommend Simply Self Storage - Lincoln Park.
Great experience and very nice friendly people to work with plus the place is always clean
Pretty decent storage facility. Big downside is every time I come to the office for anything, no one is ever there 😒 there’s always a sign on the door saying sorry we missed you be back in x amount of time. I understand when the sign is up with the walkie talkie when there somewhere else on the property. But when it’s just them not even being on the property during business hours, it’s a tad bit ridiculous and a huge inconvenience!
Very clean and nice staff
IStorage is a convenient place for our business to store our excess materials. The employees are courteous and helpful. I would recommend this place for storage, its reasonable and easily located from the expressway and southfield rd.
Yvette was amazing! She helped me pick the perfect unit size and was very accommodating with the move in process! Very nice facility with great rates! Very secure as well .
The manager and staff were great! Very polite and there was no hassle getting into my unit with their free month special. The unit is perfect and easy access unlike the other istorages around here.
Yvette was very nice and helpful. I would recommend simply storage they have a clean place and safe place to keep your belongings
The great place to store your your thing clean spacious and the price doesnt go up anymore Ill be there Ive been there three years now prices went up but still within my means I hope it stays where is that
The storage center is amazing very clean and tidy, employees are amazingly kind and understanding. I would recommend 10/10 times to anyone!
Yvette Davis was really nice and super accommodating, would definitely recommend family and friends to use this place!
Great indoor place for storing your important belongings. Easy drive in access to your storage with security key pad. The facility is clean and nice! Most importantly the customer service there is great. Would recommend to my friends and family.
Reserved and rented right from website, quick easy process with no gimmicks or trouble, facility is clean and well maintained, staff is very helpful and friendly!!!!
The store manager was very helpful and very understanding when I had to change appointment time a couple of times because of my schedule conflict.....
Great place. Helpful staff. All around a great choice.
Great place to store items. Yvette is very professional and respectful. Still the same experience. Great wonderful staff. Thank you Yvette and crystal. Been here 3 times now
Yvette is the best. We used to have a storage unit here a couple years ago then didnt need it so we closed it out. Recently we needed another one and we knew we were going to see Yvette. This lady works her butt off. Nowhere else for us.
Great place! Yvette was very helpful and efficient.
Excellent service. The people here are always so nice and helpful. I get a sense of security using this storage unit since you have to use a code to get in made me never doubt the safety of my belongings.
Super clean storage facility with excellent staff. The entrance is secure, so you must know the code to enter the building. Accessible elevators mean you can get your stuff from your car to your storage unit quickly and easily. Honestly, this is one of the best storage facilities I have ever been in.
The ladies there are great. Thank you Yvette for all your help, we appreciate it and will definitely recommend you to family and friends.
This is the best place to store your belongings. Its secure & clean. The staff Kate & Yvette are caring & knowledgeable. Thanks for your service...this is my second go round. Whenever I need storage again I already know where to go 😊
I’m very surprised that you have a 4.9 rating so far my experience has not been that good.The Main door on the Facility in Lincoln Park was not working properly for the 1st week of my arrival. The facility was cold from the outside air being let in because of the Back door had to remain open due to the broken entry door.The Sound System is enough to drive a person CRAZY. I would rather not have any sound than the noise coming out of the current system.Thank you for reading my feedback. I hope you don’t take this comment to lightly.
This storage location facility is easy accessible, clean, well lit and Yvette is so considerate, pleasant, and accommodating. I would highly recommend this facility if you want peace of mind for your storage needs. Thanks for everything Yvette!
Best storage facility hands down. Very clean and secure. Great customer service from a wonderful staff.