Jacob Nieves is excellent in taking care of his clients for Sean Dunnigan. He is always available to answer questions or concerns. He is very efficient and worked with me for solutions. Excellent in customer service.
I have been very pleased with the services provided by Sean, Jacob, and other staff. Any time I email with a question or need they email back in a timely fashion. I also was pleased to see some of our polices renewal rates were reduced. To me this shows that our agent is reviewing our polices frequently to give us the best rates possible.
Jacob Nieves went above and beyond to help me connect to my claim adjuster whom I was having trouble getting a hold of.I recently had a garage fire and from the time I reported it (It was Jacob who took the initial report)he has assisted me in so many helpful ways and made me feel completely at ease.When he says he is going to do something, he does it immediately and thoroughly. Jacob is a breath of fresh air in today’s business world dealing with customers. He always gets back to you and follows up with emails. This guy is a treasure for State Farm. He works at the Sean Dunnigan State Farm agency in Grayslake, Illinois.
Best prices and professionalism all around. Answering all questions and they made sure we knew exactly what was on our policy. Also I saved a lot and the comparison of other policies such as progressive was more expensive and not as nearly as good on coverage so this is a no brainer. They are also there for you and works one on one with you. Thank you Jacob and Sean!!
Seans agency is top notch! I have usually dealt with Jacob Nieves. He is always helpful, friendly and follows up with any issues. I have moved to TN so I wont be using Seans office any longer. I can only hope my new State Farm agency will be as great! Thanks to everyone at Seans office for fantastic service for the past 20 plus years!
Sean provides excellent service! Not only did he explain everything very patiently despite on our lack of English and helped us to get the best offer but also was so attentive and even sent me a greeting card on birthday (when most of my friends forgot)! When we decided to move to another state he ensured us they he would help our future StateFarm agent to transfer all settings without any problems and delays and did it. Highly recommended!
I highly recommend doing business with Sean’s State Farm branch. They never fail to answer my questions or get back to me promptly if they need to look into a matter further. I normally deal with Jacob with any concerns I have and it’s safe to say he always gets it done for me.The 5 stars review they got from me wasn’t given it was earned. Thanks Adam
Great service! Quick replies, love my gap coverage and they offer vehicle financing as well as home owners. Also use it for our company vehicles. One stop shop!
The staff here is fabulous! Jacob is amazing! Anytime we have a question they jump on it and get in touch with us immediately with an answer. Highly recommend them!
Sean has provided outstanding service for my family. Not only have we saved money, but we are also treated with timely service on even the smallest questions. I have and will continue to recommend Sean to my other family members and friends. His staff makes you feel like a valued customer. Thanks to Sean and his staff all my financial and insurance needs are completely met.
My agent Jacob is very knowledgeable and has always been very helpful! I’m very happy with having State Farm and compared to other insurance agencies State Farm has the best prices and coverage!!! If you haven’t already switch to state farm!
Very happy with Sean and his team! Always there to answer my questions and Sean even came out to an accident site to ease my mind! We have discussed various needs and I appreciate good advise without being pushy. Highly recommend Sean for your insurance needs!
Sean and Jacob were very responsive and took time to answer our questions as we navigated through the aftermath of a car accident. This was especially important during this time when unforeseen events can cause more anxiety and it was greatly appreciated.
Great friendly service. Sean drove 3 hours to my house for me to sign papers. Everyone on the staff works to get answers to any questions you have. Highly recommend
Sean is the best. We asked him to review our current policies and he not only showed us that he could save us money he also helped us better understand our policies and helped us get the coverage we really needed.
Mr. Dunnigan took time with us well after normal business hours to help my wife and I make some important decisions about our family insurance needs, especially all that goes into figuring out life insurance. He even came to our home while driving through the area assisting others on business. We expected the process to take forever but it was very efficient and Mr. Dunnigan explained our insurance terms in layman’s terms that were easy to understand. We highly recommend Mr. Sean Dunnigan’s State Farm office when you need someone to help you make the best decisions for your family needs. Unlike others I’ve dealt with in other agencies he was not your typical pushy sales agent. You can tell right away he really cares about his clients.Matt & Tammy R.Detroit, MI
We finally used our homeowners insurance when a recent hail storm hit our home in Antioch, IL and Sean handled all my questions promptly and with great knowledge. The process couldnt have been any smoother with Sean and State Farm. Sean met me at my home and reviewed the damage first hand to make sure there was sufficient damage and that it made sense to submit a claim. An adjuster was deployed and a large check was cut right on the spot! If you are looking for an insurance agent that will look after your best interests and is highly responsive and a great person I highly recommend Sean Dunnigan.
Sean is the best. He moved my business from a 30year relationship with a competitor. Highly recommend!! -TW
Weve been very happy with their service. Thanks Jacob and Co!
Loved the attention to detail. Took the time to compare my current coverage and explain the differences of the new coverage with State Farm. Thank you for enlightening me!!
This place is great
My husband & I have relocated a few times and have been with State Farm since 1990. Sean Dunnigan was the first State Farm agent to call us, set up an appointment and review our coverage. He advised us on how to cover our home and cars more efficiently and in a cost effective way! Knowing that we had two teen boys, he spoke with us about various ways to save for college and plan for their future with NO pressure! Recently we relocated out of state. Sean helped us find another State Farm agent and advised us on ways to insure ourselves with our new inground pool! Sean Dunnigan is knowledgable, caring, easy to talk to and goes above & beyond to be helpful!
Our experience with Sean Dunnigan’s team has been easy & efficient. Both Kassandra & Jacob have gone above and beyond to provide excellent customer service.
I am a very particular customer. My needs change as often as the wind and Sean and his staff are always very courteous, efficient and knowledgable about my coverage. Sean Dunnigan and his staff are the very epitomy of the slogan....like a good neighbor. Thanks guys...and gals!!!
Sean and team are super helpful in helping me guide and decide on the right insurance needs - not too much and too little. Theyre always super responsive on questions and changes, including the change from previous insurance provider.
Sean exemplifies the standard I look for in an insurance “partner.” He looks out for my interests, conducts regular reviews and gives value added counsel where I am deficient or can save money.
Sean is a true professional. He walked me through my insurance needs and aligned them with exactly what I needed. I would recommend and refer anyone to Sean.
Excellent knowledgeable staff!!!
Sean and his staff are true professionals and have always been very responsive to any issues or questions I have had.
Great service