In April 2021 I had the misfortune of water damage cause by my tenant. ServPros Mitigation team worked efficiently and professionally with both me and my tenant, but when it came to the repair work, led by Mr. Pat Cannon, the team went above and beyond. Mr. Cannons knowledge of the insurance system, superb communication, and general construction knowledge made the situation as painless as possible. I could not be happier to have worked with such a consummate professional. I highly recommend this team for any cleanup and/or restoration.

They came the same day when I called, were very nice, and definitely knew their stuff. They also didnt seem to mind all of my questions. They were also very flexible about recovering their equipment after everything was dry. I cannot recommend them enough.

Serv Pro was flexible, professional, and very effective. I felt secure that my cleaned items were actually clean. Serv Pro gave me peace of mind in an incredibly stressful time.

We are so thankful for SERVPRO we called them needing our AC units cleaned for summer time- it was a new house and they had black mold In them. Within 24 hours they sent out Eddie who gave a thorough check of the AC Units and educated us on the situation before ultimately suggesting to get new ones. I wouldn’t contact anyone else other than SERVPRO to give me an opinion. I appreciate their honesty and professional opinion when it comes to the air quality in my home. If you need a cleaning service these guys are top notch. Thanks Eddie and SERVPRO team for coming out so fast and helping us determine the best option for our home!

ServPro cleaned 3 large area rugs. Tim came and picked them up. He was on time and very polite! My rugs were returned on time. They look beautiful and smell wonderful! ServPro was about $300 less then another estimate to have them cleaned.Tim- thank you so much for your excellent service!

Made things right. Initial appointment follow up didn’t go so well but Servpro went out their way to rectify the situation and followed up with me to ensure my basement flooding issue was remediated correctly. Thanks

I was extremely pleased with the like new appearance that my two sofas looked like after the cleaning. The carpet and rug also looked rejuvenated.

Tim Stanton did an excellent job and he was very professional and courteous.

This ServPro team was exceptional! They were professional, friendly, hard-working and very polite. They went above & beyond in helping to assist when we were dealing with the mess of flooding within our home. The fact that they travelled from Maryland to assist us in service-starved Texas after the freeze was greatly appreciated. A very great crew!

Friendly professional and timely.

I highly recommend SERVPRO of Southern Maryland. After extensive water damage and flooding from a fireplace chimney into my bedroom (of all places) the guys from SERVPRO were quick to respond, within 24 hours of my call, and were extremely courteous and professional. All of this happened at the height of the pandemic, too, but they wore masks and kept a careful social distance at all times. The bedroom looks great! All drywall removal and hanging, along with painting and carpet cleaning was done with care and attention to detail. I couldnt be more impressed and would definitely call SERVPRO again in the future! Just hope I dont have to. :-)

Very friendly and professional. This is the second servpro I called. I was not impressed with the first office and the answers didnt seem correct. After calling servpro of st.marys, I got friendly service great information and an easy an quick appointment. I would definitely recommend them. Servpro is a franchise so the customer service is not the same at all locations. St. Marys is great

Very responsive and professional. They provided us an estimate that is affordable and practical.

We had soot damage to our home. ServePro of St. Marys Co. did a fantastic job for us. They were knowledgeable about what needed to be done. They were hardworking & dependable . We thank Todd (team leader) Frank, John & Tommy for their hard work.

Servpro made it easy to get my vents cleaned. I saw the owner at a restaurant. He told me to contact the office. The person who answered the phone had great customer service skills, answered my questions and set up the appointment for 9am. Robby and Eddie arrived promptly. Robby walked me through the process and quoted me a price. Four hours later I paid and am very satisfied.

Have needed the services of ServPro on a few occasions. It is nice to see the same employees and their prompt service in an emergency is greatly appreciated. Chad, Van and Ricky are always helpful.

I would highly recommend this company. We received exceptional customer service from Frank. His team did a great job.

Extremely responsive, Ricky came to my house at 8pm on a Friday and had all of the damaged carpet and drywall from a major leak removed that night. Great crew, very knowledgeable and friendly!

Amazing service! The gentlemen that responded to our very wet basement were professional and incredibly helpful in walking us through the process of clean up. They were hard working and efficient in getting the mess cleaned up. Cannot thank them enough. The ladies in the office were also very knowledgeable and helpful.

Frank and crew did a great job cleaning carpets and furniture throughout my home. I appreciated their professional work and respect for my home and furnishings. Thanks,

Servpro has performed work for us from carpet cleaning to roof cleaning over the last several years and we are extremely please with the quality of work! Thanks to the Servpro team!!

We had a huge leak in our kitchen and our insurance wasnt great but Servpro saved the day. As soon as they got the call they got a crew out to our house to start the clean up. They did a great job

I wouldn’t even give 1 star if I didn’t have to. Needed water restoration...the man cave with 5 fans and a dehumidifier for a total of 200 per day. The area was small and probably didn’t need 5 fans, but that is minor. First of all the dehumidifier was not even plugged in.. didn’t notice until the next day, so that was a waste of 75 per day... the cost of the dehumidifier. The WORST part was one of the fans had no guard on it and my 3 year old granddaughter put her hand in it after she dropped a toy inside. Took off part of her finger and nail.. would have been a lot worse but the toy saved her, and mom was right there to rescue. I had a bad experience with them in the past as well but now I know they are totally incompetent. I only used them because my insurance company went through them. Just beware!!!

Great service!

The crew is fantastic!!! Im in the military stationed overseas, and ServPro of St Marys has been phenomenal. They work directly with my insurance company for the damage to my rental property, and have alleviated an enormous amount of stress from me. Tracy keeps me updated via phone and email, and Todd is going above and beyond to take care of things. I cant recommend them enough!!!

Working for a local State Farm agent, there is no one else we call for emergencies. It rings so true with these guys - Like it never even happened!!Chad & his staff are the best of the best - to have people like these on our clients sides in what is sometimes the worst time of their lives, we could never thank them enough!

Servpro did a great job putting our basement back together after our hot water heater flooded our basement. They were efficient and professional. We would definitely consider using Servpro in any future repairs. Thanks Pat C. and team for the work done.

ServPro of St. Mary’s is 5 star all the way!! From the office staff (Tracy), to the estimator and technician (Todd), and the management team (Chad)...they handled next day service, last minute changes and accommodations to make my repairs quickly and stress free!! I can’t recommend them enough! Complete tip of the cap to the whole team! No need to look anywhere else for service, they are the best around!!! Thanks again!- Brian VLeonardtown, MD

We had SERVPRO come in this morning to clean and disinfect our carpets. It was an emergency and they worked us in really well with their schedule! We had an agent named Ricky Kline. He was very professional, polite, and efficient! He did an amazing job on our carpets in under an hour!! Cant give enough praise for this service. Thank you SERVPRO for everything!-The Hall Family

Todd vail was absolutely amazing! Quick response and amazing job!! Would reccomend his service to anyone!

I found SERVPRO of SoMD to be very professional and the service they provided (soda blasting our crawlspace) to be one of the best decisions Ive made for our projects at the house. They also remediated the mold as well. Wouldnt hesitate to use them again.

Good and fast workers and very nice people

Excellent, locally owned business that will be there to help when you need it most.

I own a Residential Rental Property Management company in Southern Maryland and use Serv-Pro regularly. We recently had a cold snap where we had pipes freeze and burst in several units due to builder defects. Each time we needed help, sometimes at very odd hours in the night we called in and they were able to have a crew out to begin mitigation quickly. This reassured the tenants and helped keep our property owners in the loop as to what was going on lowering stress at all levels. The quick responses stopped other issues such as mold and further damage. They even have good people that can help with rebuild services when our contractors are busy. They then work directly with the insurance companies to collect payment saving me a lot of time and hassle. The staff at Serv Pro is our go too!

My old location was flooded after a storm and they were very quick to arrive and dry out the floors with their fans! Probably saved us hundreds of dollars!

Robby Crawford was above and beyond sales person that help us through our water damage. This is the third time he has helped us. He is very professional at all times.

They never get back to you

Ricky is a great employee