They have a very bad habit of not picking up your trash when scheduled. Every Monday Morning at 7am I pull my bins out to the curb and they are always missing my pick up. When I call in to complain about the horrible service they just make excuses and tell me that the driver noted it was no out. That tells me that the will believe their drivers over a paying customer who pays their paychecks. All my phone calls are recorded and they are refusing to come pick it up until the following Monday. The level of horrible customer service is astonishing.I started my service with them Jan of 2018 and since then they have missed my pick up more times then I want to count. At this point they are just flat out stealing from their customers and refuse to do anything about it. They want even give out a phone number or name to someone who will take my complaints seriously. The said thing about it is, is that they have no competition so they dont care to improve their services. It should be completely illegal to only have one company who can service one specific area.These guys are a bunch of thieves and liars who dont care one bit about the paying customer.

Health Department, EPA, plus.Its time to go beyond WMOur whole city has green waste management trash cans and blue filled bins that needs dumping.Most times for a whole month.Makes no sense.

They will rip you off with overage charges and they get you on the renewal if you tried to cancel early it will charge you for penalties it is a big circle of like you and they are crooks do not trust this company I am very very disappointed we lost a lot of business from me I am a big guy in the commercial real estate industry

Please beware they will rope you in to a 3 year contract that can ONLY be cancelled 90-120 days by written, certified letter- OR the contract will automatically renew! If you want to cancel, they will charge tons of fees. Plus they will quote you for the trash dumpster, which ours is $87/month but our monthly total bill is $178!!! They have all these extra taxes and fees others do not.We are trying to get out of an auto renew contract and never would recommend them! If a customer does not want to do business with you anymore, why make if impossible? Worst company we have ever worked with... our current waste management company is 1/2 the cost!

It was very helpful