Our RV was breaking down and we limped into Lewiston, Maine to Sullivan tire. The front driver side tire almost fell off and we were two hours from our destination. By the grace of God, Brian and crew at Sullivan tire were able to fix the entire wheel that had nearly fallen off due to bad bearings. All the parts were available in town fortunately. It was rather seamless and we appreciated the attention they gave us that Friday afternoon so we could be on our way about three hours later and made it home safely to Littleton, Massachusetts. They were awesome!!
Great cistomer service, I waited and was kept informed. Heather researched my file to answer my question about my tires.
Great service, friendly representatives, busy so plan your service ahead
Absolutely love going to Sullivan tire!! They are courteous and polite!!! They care about their customers and the work they do!!!
Very nice place to get all your auto work done. They are knowledgeable, respectful and professional. I would recommend it to anyone. The Manager John McKenzie makes you feel at home like you belong.
Very courteous, very prompt, and I feel like theyre honest people
Total experience was positive from beginning to end and John, the manager, could not have been more helpful.I classify an experience as exceptional if I was treated fairly, dealt with honestly and received value in the transaction; this was an exceptional experience.
The customer service I have received since working with Sullivan Tire has been par to none. I really appreciate the fact that this company goes above and beyond for their customers.
I have been a customer of Sullivan Tire for over 15 years. These people know what they are doing! When I bring my vehicle in for service, for a particular repair, they take the time to look at other parts of the vehicle as they are doing the repair to see if anything else looks faulty, or, if the part(s) are well beyond the manufacturers replacement recommendations. This kind of attention to detail is what prevents unwanted breakdowns & accidents, and, keeps us all safer on the road!! A huge THANK YOU to all at Sullivan Tire for there hard work and concern for us all!!!!CLICK TO COPYCLICK TO COPY
I was in Lewiston doing some errands (I live 45 minutes away) and discovered I had a flat tire. I was close to Sullivans, so I drove over there carefully. It was about 4:25pm. No appointment. They looked at my tire, found where a screw had punctured it, and told me they could repair it right then and there. It was done at 4:55. Great service, very nice people, and very accommodating! Highly recommend!
They do an amazing job with reasonable prices. Always polite and direct. You always know exactly what you are paying for and when it will be finished. I love this place!
Did an excellent job on my brake lines. So good other garages remarked on the job that they did.
Another great experience.
Amazing service. These guys go above and beyond. I’ve been looking for a reasonable and reliable mechanic in the Lewiston area, and finally found one. Thank you!
They do good work and work fairly quick. They also stand behind there work. only down side is they will cost a little more then some of the other places, but its worth it if you ask me.
I was happy to be able to get an appointment for an inspection within an hour of calling, but, as I shouldve expected from a coporate auto company, the inspection took over thrity minutes and concluded in no sticker; just a long list of what I consider knit-picky flaws in my vehicle. After the inspection, they were eager to give me a quote and discuss ordering overpriced parts that I did not need. I understand why they hold their inspections to a high standard, but beware that unless your car is brand new, they will find something to try to sell you on fixing.
The staff is pleasant and professional. Work done in a timely manner, all at a competitive price.
Went in with a flat and unfortunately had to buy 4 new tires, but incredibly friendly service, mike behind the counter was very helpful. This will be the only place I get tires replaced or fixed! They certainly made a lifelong customer out of me!
They saw me coming from a mile away. I am.ashamed to say that I got taken because I am a woman. I had my tire go flat while in the area. It was snowing, there where no gas stations around that I could make it too and I needed help. I went in and asked if they could add some air for me. They told me they needed to look at the tire first and I said ok. I never signed anything! They called my name and said it was my tire valve. They charged me $30. I never authorized this. What happened to good customer service. Thank you for fixing my tire,but its ridiculous that you over charged me without asking.
Charged for something that wasnt done and if nothing was said they would have kept my money. Scam work at its best, disgusting.
Awsome place took me in with no appt. On top of that it was in the middle of a snow storm! They explained step by step of everything they were doing to my car I loved that!
Mike and his crew have been helpful & cooperative for both my auto/pick-up tires and small garden tractor tires. I have not used them for other services, except for wheel alignment, which was done professionally and without B/S.
I have been using Sullivan in Windham, then i moved to Auburn and use the Lewiston shop. I have always been treated fairly and they have done a good job for me.
Timely service, friendly personnel, very satisfied with Sullivan Tire Lewiston.
Took me in right away fast service really know there stuff
GET A SECOND OPINION. DO NOT TRUST THEIR DIAGNOSTICS.I recently strayed from my trusted service department to visit Sullivan Tire to get my State inspection sticker. They performed the routine inspection and indicated that I had failed inspection due to a license plate light out and excessive ball joint play. They charged me for the labor they had taken to start to take apart the license plate wiring until I told them that I would get a second opinion. After taking it to my dealership service department they promptly passed my car and sent me on my way! Thanks but no thanks sullivan tire!
Friendly fast service. Definitely recommend
Good work at a fair price. They mechanics know their stuff and dont try to sell me anything I dont need.
Great people, great service, affordable and done in a timely manner would recommend to anyone looking for car or truck service.
Was in a bind, planning a trip for the next day, however, found out tires were in drastically bad shape, Sullivan tire was there, and helped ensure my trip continued as scheduled. a plus for customer service too!!!!
They did just what they said for the listed price in the time they estimated
Friendly service. Discount for hospital employees
Their services Great !
They have the right certifications, the right equipment and the know how to treat your car right.
Good folks they are very helpful
Overpriced, with mediocre customer service.
Bathrooms need to be re-done.
Get me wondering
Great service
My go to.
Rip off