This place actually cares. Being with an addict isnt always easy and they have helped my family in some dark times and for that I am grateful. Special thanks to Sarah and Jenny!
I liked the people skills of the owner but management is disorganized and the aggressiveness of the managements style caused problems for me which contributed to this clinic reporting to a specialty court that I was not emotionally invested in the program, though I made every meeting, talked openly about problems and contributed to groups. I felt that what I said to my counselors about negative views of the program should have remained with my counselor and not been a reason for them to vote to send me to prison. Furthermore the centers lack of accountability for their mistakes and screwups was an additional factor in me getting in trouble, recieving sanctions which involved excessive community service and them relinquishing me from the program. If they say they will be somewhere to pick me up while recieving government funding for transporting people involved in the program, than they dont show up, they should be sanctioned not me. I was told it was my responsibility to get to appointments, regardless of them showing up as promised. The entire process and reliance of mental health court on riverside recovery should be thoroughly reviewed by legislation and the governor to ensure a strange monopoly does not exist. The two locations I was recieving treatment from, one being at the regional behavioral health center owned by the state of Idaho is ran by the sister of the owner of riverside recovery which I believe contributed to me getting kicked off the program and sent go prison for a year. Overall I am disappointed in the quality of care mandated by the federal government and the state of idaho, some of what I felt were HIPAA violations in communications to the court I was in, than lack of patient advocacy which was mainly hostile to me all were problems involved. I felt they should have been proponents, advocating that I was engaged and active in all court requirements. Furthermore naive and questionable practices of their drug testing subcontractor led to one guaranteed false positive of an herb called kratom which my other weekly drug testing lab for my doctors office confirmed no presence of kratom led to the relinquishing. If this facility had their I anticipate suppression of freedom of speech would be on the agenda.– ···· ·· ··· ·––· ·–·· ·– –·–· · ··· ··– –·–· –·– ···
If you want to really get help, with a kind, empathetic, knowledgeable staff, then this is the place to go. I love Riverside Recovery!