UPDATE (7/17)- No hot water in the gymTerrible gym. They’ve closed the basketball hoops, water fountain was out of service for weeks and they put it back into service for it to not work again. Only one water fountain for the entire gym to use. There’s only two Incline bench presses and one is out of service (they literally took the seat off). Several sinks are out of service. Soup dispensers do not work. Rope attachments are broken. Only thing this gym has going for it is the monthly. If you get a good deal I guess it’s okay. But who would pay a dollar for a gym like this when you can pay more for somewhere with better amenities and up keep? On top of this, they’re taking away so many things from you and keeping the monthly fee the same. Will be shopping around for other gyms in the area.

Great gym and equipment, post covid lockdown it’s super clean, including locker rooms. Only thing is equipment that does break, (usually the cables) takes forever to get fixed. Week to sometimes months.

Worst place to work out.I visited this location one week ago with two of my friends who were had membership. And I wanted get a guest membership. The Person at the front desk told us both of my friends didn’t had a guest pass with their membership.They made me pay $20 for a one day pass. Next day we found out that they had guest pass with their membership and we got into another location with guest pass.Don’t recommend this location.No

I’ve been going to this gym for a few years now. I’ve seen it then and I’ve seen it now. Remodel is great. They have new areas for fitness and I love the rubber platforms they added. They have everything you need to get a good workout. Social distancing is pretty much none existent and at this point. I’ve gotten fatigued from it. Most people wear their masks properly but there are a handful nincompoops out there. They have wipes and spray but not everyone does it.Would I recommend this gym? For me, yes because they have the equipment I need and it’s less than 5 minutes out. There are a things that can be improved but I can tolerate them.

Machines are broken for months at a time. Mats are filthy. Women’s bathroom is disgusting.

I came back for the first time and was pleasantly surprised by how clean it was. I was only disappointed by how many machines were out of service. I mentioned it to an employee but he didnt appear appreciative that I approached him.

If i could give just the trainers a review I would give them a 5 however the front desk and customer service in this location is absolutely HORRIBLE! Ive been a member at this location for years but yesterday was the last straw. I called yesterday and the man that answered the phone hung up on me! Yes thats right hung up on me because I actually asked questions pertaining to his responses (which by the way were rude). I just dont understand this gym and how they dont train people for customer service, being polite, PROFESSIONAL. I wouldnt recommend this gym at all.

The employees are very helpful and very courteous and very clean place top-notch

Everything is good . Open supposed to be 24 hours as used to be.. also need. Sweeping pool is lil dirty cuz of no restrictions of hair net . Need more strick rules for it.

Its a serviceable gym at best. Always crowded needs to be twice the size. The dumb bell area is wreck.

CLEAN and roomy (if you go at the right times). Both members and staff are courteous and respectful. Only drawback is that the place turns into a mess fast with misplaced weights everywhere- all the time. Very annoying to have to constantly move things your way, or search for weights especially first thing in the morning. It really takes up a lot of your workout time. Management hasnt successfully addressed the issue with employees or members putting things back. At least sort the gym out and make sure everything is in place BEFORE opening in the mornings, you know? Its pretty frustrating to see a mess when you just walk in. A lot of members have been complaining about how disorganized everything is too.Also, noticed that the gym doesnt open on time on weekends so theres always a line of people waiting to get in. Whoever finally shows up that day to open is never apologetic and even takes their time to open the doors bc they have no sense of urgency or courtesy for the members.

It is an excellent and comfortable place, but they do not know what cleaning is, very sad

I love going to Levittown La fitness. Its always clean and staff is very friendly and courteous.In particular I want to say that assistant manger Allison Hernandez is very nice. she is so honest, down to earth and very kind person. she helped my with my sons gym membership and answered and helped me with all my concerns and found me the best membership for the price I can afford. I felt very comfortable taking to her. Please see her if you want to sign up for the gym membership. I highly recommend her.

It is the largest and most varied gym, it is always clean an tidy.

Horrible! As local COVID restrictions ease up, this gym is tightening their restrictions even further. Several facilities in the gym are closed, yet the membership price remains the same. Water fountain was broken for weeks. Incline benchpress is still broken. Basketball courts closed, despite other gyms such as Lifetime and Xsport having their courts open. Pool closed. Packed all the time. Management is rude and strangely aggressive.

I toured the Levittown, NY facility. The equipment was excellent, but this is obviously a poorly managed operations. I counted five members with their masks pulled down, and one without a mask. The tour guide asked one to fix his, and a few minutes later, it was down. Weights & other items were all over the floor. Ill stay at Planet Fitness.

One of the best gyms if not the best gym on the island. The janitors keep the place well kept and tidy. The staff is beyond friendly and helpful. They do a great job of enforcing COVID guidelines and making sure that everyone is working out safely. Managers Allison and Ashley keep the place running smooth and efficiently. Any questions you have dont hesitate to go to them. They wont stop until a solution is found. If youre looking for a gym to workout, the LA Fitness location is the place to be.

My gym of 7 years closed due to covid. I came here as its the next closest gym. Mistake. This one isnt vacuumed, or upkept very well. Very crowded unless you go early AM. Only one of three sinks works in a busy mens restroom. Going to check out the garden city/ Farmingdale location.

One of the worst gyms in Long Island. Machines are broken and never fixed, pools have been closed for months, and the bathrooms don’t even have soap. Basketballs hoops were open for a day however the very next day they zipped the nets and weren’t allowing people to play for “covid reasons”. This makes no sense when most people have been vaccinated and are allowed to roam around with no mask. Don’t go here.

Gym is very clean and its never hard to find a spray bottle to clean up with. I wish we didnt have to wear masks but i know thats not the gyms fault. Im on a tight budget as a college student but wanted to bring my little brother with me to help him start working out and my sales guy Frank was very helpful in getting me a deal so I could bring him as a guest that was still in my budget.

Worst gym on long island ive ever visited.

Ive been to the levittown and farmingdale branches. The farmingdale one is a little rundown but serviceable. I tend to mix in plyometric exercises with weights. So finding a space to do that was a little difficult.The levittown one was nicer and better upkeep. It felt like a smaller space but had a nice turf where I could find space for my workout. Parking and accessibility is great for each. If you go at a slower time for farmingdale it wouldnt be so bad.All in all, I liked the gym.

Such a well run fitness center! The place is always clean and the employees are always so welcoming. I had a great experience working with the assistant manager Allison. She was so professional and willing to help. I definitely recommend signing up if you are local!

Being at this club was amazing. Everyone was friendly and easy to access when it comes to customer service. All the staff on hand were really nice and genuine when entering and leaving. They made sure all stations and locker rooms were clean and sanitized throughout the time I spent working out. Veryyy Good Experience and recommend others to join this locations .

Too crowded and I feel like they dont clean the equipment at all.

Since it’s reopening, this gym is kept really clean. The custodians are always working to keep it clean. It used to be where the paper towels wouldn’t be replaced or the cleaners. They have spray cleaners and paper towels everywhere. Even the front desk have the friendliest people now. It took Covid. Ha

I love this location. It is always well maintained and the staff is very welcoming. One of the managers, Ashley is always going above and beyond to make sure that I have an exceptional experience every time I come in. Overall a great facility and would Definitely recommend.

Terrible gym. Basketball courts are closed due to “COVID”, however, no one is required to wear a mask while inside the gym. Where’s the logic in that?

With new guidelines and regulations, I feel very safe at this LA location and it is very clean. Love coming here! Also Allison is a great team member-- professional and eager to help!

Despite everything going on with Covid. This facility is very clean. I feel safe going here during a pandemic. Very big space and they always have disinfectant spray to clean everything. Staff is friendly. As well, manager Ashley is very helpful and nice!

Love coming here! It’s unbelievably clean, everyone who works here is so friendly and helpful. Always machines open and weights in order, can’t get any better than this.

Very safe and healthy club. Everyone wears masks. Sign in process is very simple and quick. Plenty of sanitizer around for you and equipment. Allison is awesome.

Love the gym staff is very friendly. Allison and Ashley are so helpful and attentive with all of the issues in the gym. The gym itself is very clean, the janitors keep it very clean and help me feel safe with the RONA. Would definitely recommend this gym!!

Allison hernandez is a wonderful worker. She helped me so much with much with everything and showed me around. She was also very patient with me and all my crazy questions. I can’t wait to tell my friends to start coming here with me and to go to her for the membership. THANK YOU GUYS !

Lovely staff, always warm and welcoming. Super clean and attentive making sure all machines are being cleaned and safe for members to use. Highly recommend!

Great clean environment! Wouldn’t want to go anywhere else to workout. Staff is amazing and they prioritize customer safety and cleanliness at all times!

Great spot, love working out here! And Allison is very sweet and knowledgeable! Go to her if you need to know anything!

This facility is great. The staff keeps everything in order and everyone is very respectful. Management is doing a great job!

Ladies room has little to no Sanitation facilities theres only one sink that trickles out water 1 soap dispenser and limited paper towels

Great staff, clean gym. I feel very safe working out here. Very well organized.

Wasnt sure if I would be comfortable coming to the gym when they reopened but the staff here was happy to show me everything they have been doing to keep the place clean. After my initial visit to the gym I saw it was definitely clean and safe so I was happy to come back.

Great zumba classes in most LA fitnesses. During this awful Corona epidemic, the gyms are still not clean . No one seems to care when you bring up the dirty bathrooms and lack of disinfectants and hand sanitizer. In Lake Succes the evening classes are so packed that theres arguments about standing to close.

Wasn’t sure about going to the gym with COVID but the assistant manager really addressed all of my concerns. The facility is kept super clean and I’m really excited to be back in the gym.

Allison was so helpful! She gave us a warm welcome and a tour of the beautiful facility! They really did a great job on the remodel! I’m so excited to start my fitness journey with la fitness! Plus the January rates are fantastic! I will be recommending all my friends and family to come down and see the club! Ask for Allison! She was a pleasure to work with! (:

It can be a little crowded at times. Which is both good and bad. Covid makes it bad obviously. But most people are very good about wiping down equipment after they use it . No one is obnoxious. And as a newbie in a gym, I dont feel uncomfortable. Theres a lot of variety in equipment so easy to find the ones that work for you. Sadly, the classes are cancelled until further notice here due to the floor in that room needing a replacement.

The manager, is understanding of someone trying to begin healthy patterns! Really supportive and answer any questions to properly use the machines or account issues.

Great equipment, professional staff, clean facility. One of the best locations on long island

Immaculate gym very clean and protected during this COVID season great prices if your not signed up your sleeping!

Great clean gym to train at with a super friendly staff. Allison is awesome!

The staff are always friendly and committed to making it as safe of an environment as possible.

FIVE STARS. Great gym and staff (Allison).

Great and friendly staff, puts members first. Very clean and very safe .

Love working out here. Staff is great and clean environment.

This has to be one of the better LA Fitness locations on Long Island. Great, caring and proactive staff that really make an effort at the front desk entry - special mention and thank you to the really nice Manager Allison and her team of Tito, Tarik, Cody and Sami.The equipment is good and ample for a full body workout with a nice free weight section. The new COVID hours after the 5 plus month closure are 6 am - 8 pm M-F and 8 am- 5 pm on the weekend. The old basketball court now has abdominal equipment and mats.Like the constant cleaning and the staff being on top of the COVID precautions and care with ensuring all members have masks over their noses and mouths all the time plus ample equipment cleaning supplies spread throughout the gym.This gym is conveniently located on the north side of Hempstead Tpke in the Nassau Mall with BJ’s and Best Buy.

Awesome facility

Ashley was very helpful with a question/concern I had.

Finally found a gym that I could call a home. Very welcoming and upbeat employees and an environment you can really push yourself in.

Walked in and was amazed at the remodel that la fitness did with this club! I walked in and was so happy with the service I received from Allison, she was super friendly and helped me get myself and my father set up at the gym. Go in and ask for Allison! Shes the best!

LA is the best thing that happened to LI gyms! I just request late night hours!!

Not following cdc guidelines but got a sick pump

I have been a member at this LA fitness since 2016 and their customer service is terrible. The upkeep of the place is just as terrible. All the reviews on this page are correct. I dont remember the last time I went and there was toilet tissue in the bathroom. The people at the front just talk and ignore you when you come in. I literally stood at the front desk for 7 minutes (yes I timed it) while two workers were laughing and chatting before they stopped to ask, how they can help me.They dont value loyal members and didnt even care that I was canceling my plan. I am very surprised corporate hasnt stepped in to fix all the complaints. One person nailed it in their review, when you first join they bend over backwards to accommodate all your requests then once they have you, they dont care about retaining you as a member. They only care about their acquisition numbers and dont care about their retention numbers.Its really unfortunate because we wouldve loved to remain as members but now we will have to look for other places. I wish a Lifetime Fitness opened up near here as I would join that gym. Its more money, but I pay $60/month with this gym for no supplies, rude customer service, and unsanitary equipment.

Great gym they really care about our safety

Great location, but need to keep bathrooms cleaner and also need to organize weights at the end of everyday. Also the VENDING MACHINES SHOULD ACCEPT CARD OR APPLEPAY. These are small things that would help make this gym more competitive with say lifetime, planet fitness or 24 hour fitness. Also the gym should close at 12AM during the week NOT 11. People pay a premium price, planet fitness has longer hours which la fitness should compete with.

I’ve been a member since the old Bally’s was taken over by LA Fitness and I’ve seen it ALL. In the past few months, with the new manager Ashley, it’s like the place has done a complete 180! Obviously, no gym is 100% perfect, but when there’s a problem, she’s on it right away. The club looks absolutely beautiful since the remodel (especially the shiny new equipment!!!) and my daughter is ecstatic about the new turf area. Big changes are being made after all these years!

From the moment I walked in I was treated like one of the LA fam.I switched from another gym and when I started at LA, I knew I wouldnt go anywhere else!Not only is the gym itself a good facility, but the people make the gym.Allison, Junior, and Brandon(until about a week ago when he was moved to N.Babylon) have all gone out of their way to check in with me and make sure my daily experience is great.5 stars for such a great team!

Great staff, Very clean, Wonderful place to workout

Very clean facility! I was nervous going back to the gym during this time but everyone was super helpful and reassuring especially Nicolette!

Clean environment & organized & very friendly!

The new renovations are amazing! The staff is super helpful and up beat! Such a good place to workout!

The environment in this gym is like no other and the staff is very caring for there members, I would definitely recommend this gym to anyone !

This is one of the newest la fitness gyms and theyre the worst run I have ever seen. Weights are never put back. 3 weeks ago there was no soap or towels for at least 3 days. And Ive never had a good experience with customer service when it comes to billing issues this going on 5 months and still not resolved and a gentleman at the front desk told me that they dont even have management right now which isnt a surprise. The only good thing about Levittown is Steve the pool guy who takes better care of the pool and hot tub than anywhere else Ive ever seen. Do yourself a favor and spend your money elsewhere

Been a member of this facility for a while now and over the past couple of months have definitely improved with cleanliness and overall customer service. From my understanding there’s new managers; Brandon has been doing a phenomenal job with the facility, and the front desk staff, such as Brooke and Amanda are very friendly. I would 100% recommend coming in and meeting with Brandon and getting a membership!

Been a member for a couple of months now and I love the place. Signed up with Brandon and it has been a great overall experience so far. Love the classes and the fact that I have access to them all day. Would recommend La fitness 100%

Ever since the remodel I feel more motivation to get a better workout in. Definitely try a class!! I’ve tried cycle with katie, best sweat of my life!!!

If I could put NEGATIVE stars I would. This gym is full of incompetent and inconsiderate staff, all the way up the management chain. This gym is overpriced and does NOT accommodate their members. Their handicap bathroom has been deemed “unusable” since JANUARY. Not ONE staff member has a key! They either say they don’t have the key or that there are plumbing issues. I’ve been told it’s an “operations management” issue, whatever that means. It’s been over six months, still no indication that this will be resolved any time soon. Having access to a bathroom is a basic human right. There are individuals that NEED and DESERVE access to a handicap bathroom.Brandon, one of the managers, was condescending and arrogant. He was the complete opposite of helpful. They think because it’s a large and well-known gym, they don’t have to treat their members with respect. He would rather the staff at the front desk deal with issues he should be resolving.

Very safe, Great place to workout!

Giuseppe is a consummate professional who cares about each of his clients and those that work with him. He takes the time to get to know each person individually without making any prejudgments and allowing people to express their opinions and ideas freely. He is hands-on and will help you reach your full potential. This is a great fitness facility made even greater by Giuseppe.

Being in marketing, I have an aversion to pushy / gimmicky sales. So I was happy to find that I experienced none of that at this location. I worked with Giuseppe to get started. He attended to me right away, and also gave me a tour. He was very knowledgable and personable throughout. Ive been to several gyms, and cant remember having a better introduction. I was signed up, and ready to start working out, in no time at all. I used to be very in shape. Since being engaged, this is not the case. I kind of just eat whatever. Do legs when I feel like it. Im looking forward to returning to form.

Everyone is very friendly and dedicated to fitness. Feels like a tight knit family. Lots of equipment and great instruction from fitness veterans!!

Signed up with Brandon today because I was referred by my friend and it was absolutely great service. Really nice guy and made it a very easy and quick process. Would definitely recommend coming here for your fitness needs. Come on down!!

So clean and well run!

Have been a member for so many years. New management has been great. Patrick is a constant professional as well as Brandon and I have seen a huge change within the facility. Keep it up!

AMAZING REMODEL AND THE WORKERS ARE REALLY NICE. ALLISON REALLY HELPED A LOT !!!

Solid size space. Lots of cardio, free weights, basketball court, etc. Giuseppe, the guy that I spoke to, was very personable, knew his stuff, wasnt overbearing (usually I feel like just another sale at some other gyms). Overall was great fit in terms of what they offer/price.

Locker room is not clean, sauna is disgusting so are the showers. The weights are never in order, can never find the weights you need

Love the atmosphere and staff. New improvements are amazing and Shane has been a major help!

The staff and cleanlinessEric, the gentleman supervising the pool and jacozzi is Excellent at his job.

So I was here today with my boyfriend. It was a Tuesday around 4:00ish. I wont get into what happened with him (I was disgusted) because Im speaking on my own behalf, but I didnt like how I was spoken to at the front desk. My boyfriend had an appointment to speak to someone. I was just tagging along because I was with him. This older woman at the front desk gave me the nastiest attitude and said, I cant just let you in!. Really? I cant just tag along? I wasnt planning on working out or anything. We later found out that my boyfriend was in for an assessment, but we had no idea because nobody explained that to him over the phone. One of the many issues that with this place. Theres much more to the story but my issue was how I was spoken to. This woman didnt care if I sat outside in the car! The funny part is I was curious about the place since my boyfriend just signed up, but unfortunately for them I wouldnt sign up with them because of how rude this woman was to me. You guys should ashamed that you have someone so nasty working at your front office. Judging by other reviews Im not the only one who feels this way.

This gym is honestly terrible the operations manager(Ashley) is the worst. Told my mother and I there’s no women janitors but while we went to the back we saw a women janitor with a la fitness t shirt. No clue why she lied to us. But also she’s very rude to her employees and sits on her desk all day and does absolutely nothing. Definitely not returning to this gym. Been a member here since it first opened and she keeps the gym terrible. No wonder why I’ve seen so many new faces since she’s been here, because no one likes to work with her. New and dedicated manager needed

LA Fitness Levittown is awesome. Great equipment, great staff, fantastic trainers, and truthful salesmen. Zack and Joe are great and I know they dont cheat you. They lay out all your options and help you choose the best deal. I would definitely recommend this gym.

Amazing new gym! Loving the new equipment and turf hiit area!

Tried the day pass. It looks clean but no one does actually cleans up after themselves. Lots of great equipment. Noticed a few older men that creep on woman working out in just a bra. Employees are rude. Regardless how your day is going, its basically customer service & hospitality skills. Check in employees are lucky they get to sit all day and get paid SO.

Great remodel, provides several options with a fair amount of equipment options. Can get busy though.

Plenty of equipment . Seems pretty clean to me .. someone staff member is always cleaning . Out of service machines are fixed promptly. Medium sized convenient location .

Typical corporate gym. No employee seems to care about anything other than selling you something like personal training or memberships for family members. They also seem to have a hard time getting and keeping cleaners, which results in just so-so cleanliness, especially on weekends. I’d say about half to two- thirds of the lockers in the men’s locker room look vandalized to some degree, and they are often lined with gritty sand at the bottom, like they’ve never been cleaned. Men’s showers too, they go through a month or maybe two when they are reasonably clean, and then fall into disrepair with broken soap dispensers, torn or missing curtains, and then the mold sets in.Pool/ jacuzzi area is reasonably clean, but has a dingy, poorly lit feel to it.It’s really a shame because there must be literally thousands of members paying $40 a month, yet they put almost none of that money back into the club. It could be so much better if they only hired a few people that cared and did their jobs.

Love having a gym with a juice cafe. Obsessed with the shakes here they’re awesome. Managers are very friendly and helpful, always here everyday. Come on in!

This gym has the most unprofessional staff. When I called the gym to get some information some lady picked up the phone so rudely and when I was asking her questions regarding my account with them she was giving me attitude and spoke over me and once I tried to get a word in she said “Are you going to let me speak?” Miss you’ve been speaking the whole time and did not allow me to explain my situation. Whoever hired this staff clearly doesn’t care about losing customers.I called once more requesting forms to cancel my gym membership because their web portal was down and the man on the phone told me that he would be able to email me the forms but he would have to check with his manager and give me a call back but I never got a call from anyone. (I know with gyms you need to show up to cancel but apparently you can only come in between the time of 9-5pm from Monday-Friday but most people work 9-5 throughout the week)The sad part of it all is that when you first decide to join the gym they are overly nice to you and won’t let you leave until you sign up. They even asked to put my debit card on hold to keep a special price for me that I did not receive. What I don’t understand is if they made me an account under a friend of mine why do they need my card if they aren’t even charging my card? I called and asked them to charge me and they stated that since it’s under her account they can not charge my card. Once I asked why they needed my card on file no one had an answer for me.The staff in this gym needs some serious customer service training because they have absolutely none. The only type of training that they probably received was training on how to convince you to sign up for a membership.

Love this place. This is my sanctuary for my 4 times a week workout.

Paying $44.99 a month for a crowded gym that doesn’t even give me guest privileges. Not worth it at all, going to change gyms.

Spacious gym with very solid equipment. Spoke to Giuseppe when i came in & he showed me around and made me feel right at home. I definitely recommend checking out this gym, & ask for Giuseppe!