Went for a routine Covid-19 test (RT-PCR), which was required in order to take a flight. Billed an extra $550 in urgent care visit. Go at your own risk.PS -- I received a second invoice of this bill. They seem to be unable to send it to my insurance company, so expect incompetence as well. As for the $550 charge, its still in the bill (even though I requested it to be corrected). Unfortunately, I will have to report this as a case of fraud to NYSs Board for Professional Medical Conduct.

Thank you Gail the nurse who patched up my bloody leg after an accident at home. So pleasant, funny and reassuring .You we’re great!

Thank you for the great customer service attentiveness you our needs and expedited serviceStaff is phenomenal

First, understand that you’re going to see a PA and not a doctor. Second, they don’t want to prescribe anything unless they have no choice. I came in there with a very obvious cough and the PA refused to prescribe even a simple cough syrup to help. He told me to take over-the-counter stuff despite my telling him that stuff wasn’t helping. Extremely disappointed and a waste of my money even going here. I will not be going back again ever. Only reason they get two stars is because the office was clean and the staff was friendly. But of course that means nothing if they won’t treat you properly.

The staff was very good. The wait was very short. They were very friendly and attentive.

NP Joseph Ida was fantastic. Professional, friendly, and very knowledgeable. Cared for my concern and had me return for follow next day to confirm all was well. The team was also very helpful.

The facility is clean and organized. The staff is friendly, professional and helpful.

I am very pleased with this Northwell Urgent Care. They helped us when they were about to close and they didn’t even make us wait. Great services and very kind staff. I greatly appreciate Dr. Ciboreilo’s help.

It was like a well oiled machine. The amount of people was overwhelming but the line moved quick and everyone was pleasant. I checked in once,, they had my name, my next appointment was set and gave me my vaccination card without asking. I felt it was run very efficiently. They do not track your 15 minute wait after the injection but if you leave and have side effects its on you.

The Staff was friendly and professional. I asked for 2 copies of the results so that I could send one to my childs school and I was provided one without hesitation. I will definitely come to you again if needed.

Very impressed with the entire staff, especially Anthony and the last nurse at the end of Saturdays shift. After 166 patients in one day; I was still given top notch care and attention. Makes you feel great about the office and the staff.

Personnel was very helpful and patient. Explained everything in detailed. Made my visit very comfortable.

Everyone was so nice & helpful despite how sick I was. They always are. One of the few urgent care centers I have liked enough to become a repeat emergency Doctor. The entire staff is always friendly & accommodating.

I brought in my 5 year old daughter, the PA was excellent! So sweet and took great care of her.

Yes we had a problem with our password and the lady from the front desk was busy she tried there and couldnt not help! However she called me yesterday with the password and user name correct and she fixed the problem. She went above and beyond she doesnt have to call me and she did and I really appreciate that.Thanks you ! I hope she call me again with the other information. She was so nice and Polite ! Thanks you

My provider, Gail, was super sweet and friendly. Thank you !

I appreciate how efficient everybody worked and how easy the process was once I walked in the door. I had a very short wait. Everybody was professional and friendly and that makes a huge difference to me.

Still not feeling well and still coughing. But staff were awesome in helping me out.

I have been to this urgent care quite a few times in the past year. My last 3 visits I had nurse, Gayle Carey, she always gives a warm welcome and is also very thorough and explains everything. She is an asset to Urgent Care

They were friendly, clean place and sanitize after j was done. Explained that test extra cost if wanted rapid

The service is amazing. The center is clean and inviting. The wait time is never that long. Gayle and Courtney are truly amazing, wonderful, and professional!

I have visited the Go Heslth Urgent care center on Queens Blvd, the Medical staff there are always so personable, extremely informative, thoughtful & go above & beyond to be so helpful. As a retired nurse now as a patient, I find the start to be extremely caring to their clients.

My provider and the staff were A1! They are always kind, courteous and friendly. Makes me very comfortable to be there.

Absolutely awful, had severe pain in my side and i went there in a panic and the doctor looked at me for maybe 30 seconds before rudely telling me to just go to the hospital, then they charged me 400 dollars for the visit. Never again will i return there.

Worse experience ever, starting by the front desk. They are very rude and disrespectful, they ask you on front of everyone else seating on that waiting room what is your your problem, why you here for. They what you to tell them your privet health when other are listening. DO they know about HIPPA LAW??? then when is time to see the doctor they do not even want to hear, they make you feel like you are bothering them. I was telling the doctor how i was feeling or to the PA, she walked out as i was talking, replying ok, ok, ok. WHAT IS THAT???/I sent the information a week ago, with the name of the PA, address of the clinic, and no one has contact me so far. Please review your emails.

Very professional and caring staff.

I took my sister-in-law here to get her covid test so that she could fly. We waited an hour and she ended up testing positive when she hasnt been anywhere but there. They gave the results before she could even put her coat back on and every past test I have had takes 20-30min. We did two more tests elsewhere and they were both negative. I do not recommend this place to anyone.

They were all very professional and super nice. Overall, a great experience.

Everyone was very kind and caring during my visit. Thank you and stay safe

My experience was very warm and friendly myself and my son was attended to fast and was sent on our way.They were very professional and efficient.

Always end up having an issue every time we go to this location. Today, they refused to administer a covid test that we had an appointment to get. They took an hour to call us in, just to refuse to do the test. Last time, they couldn’t find my appointment in the system. Never coming back to this location. Don’t waste your time.

This place is really great, they’re a bit busy and is hard to get an appointment right away but is all because of Covid. The PA I saw, I think her name is Gayle is so nice and patient and really explains everything with detail.

They were quick and very efficient from beginning to end. Lovely and professional kind staff!!

The Staff was friendly and very professional. The whole process was really quick. However getting a time on the web site took some doing and perseverance.

Everyone at bayshore for the monoclonal antibody was caring and magnificent they were great at what they did and really cared about the results

I highly recommend GoHealth! It was very easy to make an online appointment. Fast and convenient no contact check-in. Fast and very friendly, thorough attention inside. Made Covid testing almost a pleasure! Thank you :)

Very streamlined system. Before & after Covid19 I was never kept waiting more than 5 minutes- even when walking in without an appointment or online registration. This staff is excellent. They LITERALLY saved my life a few years ago. The Pulmonary Specialist that met me at the hospital, (where the Northwell Go Health staff had me transported) and treated me then (and still does) told me that their quick thinking and the actions taken were the reason I was still breathing and could expect to make a full recovery. I tell everyone who asks or whenever the subject of quality emergency care arises that the Northwell Go Health clinic is the ONLY place I would want to be if I were ill, or hurt in the future.

I was IN & OUT of NORTHWELL GO HEALH URGENT CARE IN LEVITTOWN.. in LESS than 1 HOUR!! Without sacrificing my safety, & medical care! The entire staff was professional and friendly.... AND going above and beyond with instructions. I gave #northwellgohealthurgentcare 5 stars but would give them 100 stars if they allowed me to- #covidtest #covidtesturgentcare#GOHEALTHISTHEPLACETOGO

I went to the urgicenter for antiobiotics for UTI(urinary urgency, pain, frequency). PA Allison Mead kept insisting I go to the ER and refused to give me antibiotics. 4 days later I am passing huge blood clots in my urine from full blown UTI/bladder infection, and I am sitting in ER getting IV antibiotics and IV toradol for pain. Not to mention I am a Registered Nurse. I had to take a day off from work and waste time sitting in an ER. ALL OF THIS COULD’VE BEEN PREVENTED!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

My visit was short and sweet. The staff was very helpful, polite and professional! Thank you for the great experience- stay safe!!

The best walk in center ever been to. Never would go to anyone else. The whole staff and the provider who took care of me were excellent I work in the health field and I would highly recommend North well urgent centre it was very clean And very professional outstanding everyone!!!!

My PA was incredibly informative and patiently answered all of my questions.

10 plus!!! The staff..the assistants..the doctors are all unbelievably empathetic..professional...efficient..welcoming...thorough and have many more positive attributes. Not only did they care for me, but they also helped me remain calm and I am certain my stress level went down. I am a forever patient to Urgent Care. I trust them. Thank you. Please give all of your staff a raise if you can afford it...they definitely deserve it.

Employees and PA Allison were lovely and the place was spotless. Highly recommend

I’ll give one star for always getting amazing service at the actual urgent care itself. They really are great. However the billing department is the worst there is. You have to pay your copay each time yet we always get a bill saying we owe a copay. We have been coming here since it opened, had the same insurance for 3 years. Suddenly this year we keep getting bills saying insurance information incorrect and when I debunked that theory now they say I gave them the wrong name. This happened to 3 people in my household. When contacting billing they are incompetent. I was a biller for years and I know my stuff. Here I am wasting my time calling all over so THEY can get a bill paid from their own untimely billing. I’ll be going back to city MD where I haven’t had a single billing issue!

My husband and I were walk in patients without an appt and were taken in promptly. Caring individuals and health care workers were excellent. Our PA Ryan Byrns was very thorough with ourExams amd discussing what was to follow. He shared his knowledge, opinion and his advice.Felt very care for. Thank you so much.Michelle and David Russin

Every one was very nice you sign in and wait in your car they text you paperwork to fill out you fill it out when there ready for you you get a text to go in they do what they have to do everyone is safe from coronavirus

Very very professional I thank them so much forTheir service I hope everyone there stays safe!

The staff was highly professional, knowledgeable and friendly. All questions answered in a manner that I was able to understand. I highly recommend Northwell go Heath.

Highly recommend Good stuff dr Gale she is Great

Met with Christine I believe she’s a paShe was excellent.Listen to my issue and came up with an action plan. Very professional

This establishment will never receive business from my family again, because they fail to communicate simple and essential policy.Total waste of time.The check in nurse was so proud of herself for busting my bubble.Well...SorryThis business lacks the consistent customer service skills needed to create customer retention.Never again.I still have to tell 13 people, personally, about my bad experience.And this is after being rescheduled earlier in the day by them.Oyve.Good Luck.

Today I was seen by the PA by the name of G. Bergner Carey and it was by far the best experience I’ve had in any facility including hospitals. She was so amazing! Listened to my concerns, was extra sweet, was full of positive energy and was extremely knowledgeable! I would definitely come back and I would absolutely recommend her

Always have a good experience with Go health! They’re nice listen and tend to your needs . Always fast service without being rushed!

The entire staff was very friendly and professional. With the amount of COVID tests happening at the moment, Im sure its exhausting but everybody there still went out of their way to make me feel safe and welcome. Thank you for that.

Everyone was professional and helpful!! The wait was short even without an appointment.

Everyone one is so accommodating, kind, friendly and professional. I have been to the Levittown location many time and my experience has always been excellent.

We love Levittown Go Health! Gayle is the best PA. Everyone treats you well and are so professional!

10 😊 My experience at Northwell Health Go Urgent Care was next to perfect! Please ask receptionist to give eye contact, speak clearer and express compassion, even if it is a smile. It really makes a world of difference as the first person you meet. Thank you to the technician who was pleasant and welcoming. Thank you Gayle NP for your professionalism, kindness and knowledge!! 😊

Great urgent care location, staff were great and had me in out and super quick. Allison is the best PA, super friendly and helpful!

Excellent caring staff. Very clean facility.

Never a problem always better thanAlways better for routine visits than my regular Dr.

My experience with going to the northwell Urgent Care was quick and efficient. With excellent service. This is the third time Ive been there in over a year and a half and each time I have had excellent service.

From the moment I walked in, I was greeted in a professional and friendly manner. I wasn’t feeling well at all and the staff made sure they took care of me right away. The Medical Assistant who took my vital signs was super sweet. The PA who took care of me was kind, empathetic and listened to me attentively. He prescribed what I needed and I am feeling much better. The staff has followed up with me since to make sure I am doing well. I value this level of professionalism and care. I hope all patients can be so lucky in every health care organization. Thank you Northwell Health for providing such excellent care!

It almost makes being sick or injured worth it when I get to visit this facility. The staff is always sweet and attentive. Even my uncooperative children and very good patients when they get to go here. Always clean. We never wait. Would recommend to anyone.

I went to this site for some pre-surgical testing, just like I did at another site nearby two weeks prior. I made an appointment online, showed up on time, and was promptly taken inside by an extremely nice employee, (I wish I remembered her name.) Everything was explained well, and I was out in 5 minutes. Urgent care indeed. I had the exact opposite experience 2 weeks ago at another Northwell Urgent Care center. Despite my appointment waited for over an hour to be taken care of, so much confusion about what they couldn’t do or couldn’t do, no one confirmed important information with me and then when I tried to obtain results, they couldn’t find them. I’m so glad I came to this site instead, and will only use this site going forward for services like pre-surg testing.

This place is horrible. If you want to blow $120 for no help at all please be my guest. I went in to find out what was wrong with my foot/ankle and the doctor immediately said it was gout without running any tests! She prescribed me some medication but no medication for inflammation. The doctor also said it would clear up in a couple of days but thats the problem its been a couple of days and I think its worse. I call them and tell them my situation and some no care attitude receptionist gets on the phone and answers me with a condescending tone. She was no help and she said thats all they could have done so go see your primary provider. I dont have a primary provider which I told them the day I went to the urgent care thats why I paid cash but thats besides the point. If Im paying money for services and they dont provide none shouldnt i get reimbursed? Im appalled by the lack of service and place of concern and care for patients! Im sure Im not the only one. If I could give 0 stars I would!!!

Fast and quick service.. I originally was treated by Dr. Phen who was absolutely AMAZING. Just if you call on the phone and get Jenny or Dr. Steele HANG UP!! Those are 2 of the rudest people I have ever encountered in health care ever. Their definitely not a character fit for what Northwell represents. THEY RUIN THE REPUTATION !!

Gayle Carey was caring, knowledgeable and professional. Thank you!

I walked in and was taken right away after check in. I saw Dr. Stephanie and she was very helpful. A pleasure to speak with. Thanx Doc my neck feels better already.

Thank you for getting my Covid test results to me so quickly. I really appreciate that.

The staff was courteous & helpful & thorough I recommend Northwell urgent care levittown

Was sent to ER for no reason. Cost me over 500.00 because they didnt diagnose the problem. Really should get better medical staff. Dont go here if you dont feel good.

This was the second tome I went to this location. I am from out of state and at this time I was recommended to another facility, not Northwell, I went only as it was pediatric. However, I was not happy with the less than welcoming experience just at the front desk so I left and took my daughter to you. I am glad I went and will use Northwell any time I need when Im visiting NY. Thanks for the great care

I believe the doctors name was Gayle Carey. She was WONDERFUL! Made the whole experience a pleasure. It is not often that you find a great doctor in some of these urgent cares...thankfully northwell health hires the best! I’ve been back multiple times for my wife and I. And thankfully every time we got the same wonderful smiley helpful doctor!

Amazing urgent care. The PA on duty went above and beyond. Highly recommend !

Overall a good experience but can’t help but wonder why anyone who came into the room to see me was not wearing gloves?

Job got done but they were super rude and got upset when I asked a question. No need to ever go back here

This was my very first urgent care visit. Everyone in the Levittown office was friendly, courteous, professional and efficient. They have all set the bar pretty high. Thank you for everything.

I went in on a Sunday morning about 10:30 am. I was greeted by the front desk girl who was very nice. She took my information and there was no paperwork to fill out which was fantastic. I was seen within minutes by the nurse practitioner who took my vitals. About 5 minutes later the Dr. Comes in asks a few more questions and then examines me sends me on my way with 2 scripts and out the door. She was very thorough and answered any questions I had. I was very satisfied with the service and the Doctor.

I didnt have an appointment but didnt understand why I would have to wait 30-45 minutes when there was no one there but the person as t the front desk.

Keep up the good work. Thank u

I was very sick on a Sunday afternoon and visited Northwell Go Health. Amazing staff that was compassionate and friendly took. Rey good care of me!!!!!

Staff Were efficient and professional. Atmosphere was very good. The care I received was very good.

The staff members were very attentive Matt went above and beyond he was very helpful The providers on call were very caring and answered all our questions Thank you so much for such a pleasant experience

Had to bring my 2 year old daughter in because her PCP was closed not only did they not make me wait but my little girl is usually so shy. The doctors and nurse staff made her feel so safe she was so happy that now she wants to go to the doctor all the time. From the bottom of my heart and as a single mother I want to thank the staff from Northwell urgent care. You are the heroes!

Levittown Northwell- GoHealth Urgent care is amazing!!! The staff and the physical space is so cheerful, welcoming and pleasant. I always come to this location even if its out of the way because the people are down to earth and treat me like a friend. Jennie at the front desk is so kind, accommodating and patient. Tamra and Tameka the medical assistants are so gentle and really take the time to listen. Allison, PA and Dr. Patel are brilliant, caring and make sure I understand what they are doing and why. Kudos to the staff at Levittown!!! You guys rock!!!

Great experience, staff and doctors made my “I hate to go to the doctors “ 6 year old very comfortable. The doctor made him smile and laugh as well as the staff! Over all great experience. In and out quickly. My go to place when we can’t reach our doctor!

The girl at front desk was unfriendly and rude. They were unhelpful. We left and went to City MD and had a great experience with them

This office is really clean and the staff is friendly. Technology is great and moves everything along pretty smoothly from the patient experience. I always come here for when I’m unwell and they always do their best to make you comfortable.

The provider and staff was nice and professional. My neck pain was treated and I have no pain today. Thank you.

The experience with going to the northwell Urgent Care was fast and convenient with my kids. This is the second time Ive been here this year and have nothing but excellent service.

They were so very nice I was in and out it was very clean

Prompt very nice, they took care of me immediately. Clean. Feeling so much better now

Sarah, Tamika and Gayle were so personable and caring. When I went in I could barely walk because of pain in my knee. They were wonderful and really helped me. They were professional and really knew what they were doing. I would recommend this facility to anyone!

The facility was clean and the staff was friendly and efficient.

Yes! I work for northwell and have met many people that work here but I will never forget how amazing Gayle bergner Carey was. Her personality made me so comfortable. Also I was greeted by joselyn who was so efficient and put me right at ease! Thank them both for me please

Best staff and best quickest experience I have ever had .

This place is a cash grab shop. Took my money and prescribed me over the counter Benadryl (That I was already taking) and sent me on my way. These quick med places are crooks. Im no closer to finding the cause of my hives I have had for 3 weeks now...

The urgent Care was clean. The medical receptionist was very nice and informative. The one thing I love about this place is that you can make appt and sign in on line. Saves allot of time. The PAs, nurses and doctor were very nice. Its very important to me that people introduce them selves clearly. My experience was very pleasurable because we all know how we are when we dont feel well.