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Caliber Collision
6524 New Falls Rd, Levittown, PA 19057, United States
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Caliber Collision

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Te
Review №1

They stunk! Will not recommend or use them again

Ro
Review №2

Due to damage on my right front panel Caliber Collision completed the repair and returned my vehicle in beautiful condition! The service and return time was excellent. I highly recommend this shop.

Je
Review №3

Great service. quick results, updates along the way. friendly staff. seemless rental pickup and return.

De
Review №4

Absolutely no communication during the 17 days they had my vehicle.

Br
Review №5

I came in to get an estimate for my car. Plenty of parking was one thing I appreciated. When I walked in, the waiting room was small and quaint. After the woman at the front desk was off the phone she greeted me and was joined by a guy that walked out from the back room. Both asked me if I had an appointment. Unfortunately I didnt make one, for the estimate, but they took me as a walk in which I was grateful for. The adjuster was personable and walked to my car with me to go over the initial walkthrough of the damage. She then told me she will do her thing and I can wait inside. When I got back in the woman at the front desk was talking about the area where I live, and how she used to live around the area too. All of this was nice to make me feel welcomed. The adjuster came back in to explain everything to me about the repair and time frame. I was very happy with the whole initial experience. I will follow up with another review for the next step of my repair process. Thanks Caliber Collision for a great starting process.

Sh
Review №6

Great experience! Car looks great kept me informed!

Ch
Review №7

Great experience on the estimate time frame and the breakdown of cost and timeStaff is friendly and knowledgeable

Ad
Review №8

I am extremely impressed with the work I had done. If you were thinking of going anywhere else, dont. My car honestly looks and drives better then the day I bought it. Thank you so much.

Er
Review №9

Very fast and very professional! I was told that the work on my Ford explorer would take 5-6 days. Got it back to me in 3 days. Will definitely work with them again. Highly recommended!

Sc
Review №10

Caliber did an awesome job fixing my vehicle. I would highly recommend them for auto body repairs.

Pa
Review №11

I have had work done on my 2018 Subaru Outback for two different incidents at Caliber Collision on New Falls Road in Levittown, Pa.The work collectively involved glass, paint, front window calibration for the eyesight feature and body finishes.The staff is friendly, professional and went out of their way to satisfy my customer needs.They did an outstanding job on all work. Their attention to detail and serviceIs impressive.I recommend them as a business you can trust.

Co
Review №12

The staff was really friendly and helpful. My car was done the same day. Would definitely recommend.

Na
Review №13

As you can imagine its stressful enough when your child gets into an accident. Caliber makes it easier. Really friendly, competent service. Glad I picked them

mi
Review №14

First thoughts were good. But with closer inspection no customer loyalty given with added work you give them. Unfortunate they have that business practice, I would imagine they lose alot of additional work because of it. Have been having work done here for years when it was worrells auto body because of the extra care they give you as a local customer. Not with this national chain. Hope there work is as good as previous company they replace here.

Wi
Review №15

Awesome company. They take care of you in a timely manner

Co
Review №16

Great customer service

99
Review №17

My 2007 Toyota Camry had a damaged rear bumper that needed to be replaced. I got some estimates in the area and went with Caliber Collision on New Falls Road in Levittown. I just picked up the car and am very pleased with the results. The new bumper looks great and matches the paint on the rest of the car. It was a bummer to have to replace the bumper, things happen :) but Caliber made it a very good experience regarding the repairs and a good price. I dealt with Branden, Mark and Annette (at the front desk), all were very nice.

Ja
Review №18

I was in a car accident andmultiple sides of my vehicle were hit. It needed a lot of repairs with body and electrical I believe

Kr
Review №19

They took care of the rental BS and fixing what needed to be repaired after someone hit my parked car!

De
Review №20

State of that art facility. Extremely nice people.

Jo
Review №21

Walked me through the process step by step and keeps me updated. Very helpful and supportive.

pa
Review №22

We called after my daughters car was hit in the back,spoke to a woman there on how I should it,she gave me great advise and all went well . When we need body services, we will use them exclusively.

Co
Review №23

Friendly staff, clean. Did not have work done, just a estimate for insurance

S
Review №24

To keep insurance companies happy, they cut corners. Poor quality.. Go to a family own shop, they dont corners because its their name on the repair.

Ky
Review №25

After I was rear ended, I chose Caliber to do the estimate and work on my car. Caliber took care of my car quickly and professionally and ensured I had a rental that I was able to pickup and drop at their location. Each visit took only minutes and the work was done promptly. Caliber called me at each step to update me on the timeline and became my point of contact with the insurance once the process started. Overall, a great ending to what began as an unfortunate beginning. Top notch, I recommend.

Ty
Review №26

Very professional & courteous staff, excellent repair work done in timely fashion.

Ra
Review №27

Took my 2013 Jeep Wrangler to Caliber Collision on Friday 1/10, they did the estimate on the spot in about 15 minutes and had me scheduled for repair the following Tuesday, 1/14. They said that my Jeep would be in the shop for a week, they were wrong, it was done by Friday 1/17! Everybody was extremely professional and friendly from Annette the office manager to Brendan the estimator. They replaced and repaired a lot of damage due to a deer hitting the front passenger side of my vehicle. It looks flawless and they washed and cleaned the interior of my Jeep too. I highly recommend Caliber Collision.

Jo
Review №28

Yes Caliber Collision !:)~ Always putting the customers safety and satisfaction before industry standards for profits made from human suffering caused by motor vehicle Collisions !:)~ thank you for your honesty Justin, I appreciate your guidance on how to repair my vehicle !:)~SincerelySFC(RET)USA Joseph D. McCloskey

Vi
Review №29

I had a Collision with a parked car. My insurance company recommended this repair shop. They did a Excellent job. I would recommend them.

Mi
Review №30

Caliber Collision was a pleasure to deal with from the start of the process to the end. They did exactly what they promised and exceeded my expectations.

Ma
Review №31

Have had 2 great experiences here. The staff go above and beyond! I will not take my car any other place to get worked on. Best in Bucks if you ask me.

El
Review №32

I took my car for several repairs on Monday and Steve the manager kept us up to date on the progress throughout!The staff was very professional, and friendly, and I got it back sooner than I expected, the following Saturday!Caliber Collision did an excellent job, and went above, and beyond my expectations, by fixing another minor dent for me, at no extra cost!I got my car back, looking like it was never hit, very clean, and smelling great!I wasn’t able to pick up my car, when Steve told me it would be done, so being the awesome guy he is, he delivered it to me!I really felt like I was being treated, like I was someone special! What I realized, was that, all their customers are special to them!This is how all business’s should treat their customers, because they will always come back, and they will be sure to send all their family and friends, for the same quality service, and special treatment!Thank you Steve and staff, for a great job, and a wonderful experience!

Am
Review №33

My car was transferred here from the York St location to get the repairs done quicker. My drop off at York St was easy and the coordination with Enterprise for my rental was smooth. Updates were frequent and easy to get. When I had a family emergency, the manager Steve, as well as Brandon, at this site went above and beyond to get my car back to me sooner than quoted. It made a huge difference for me. The body work was excellent, my car looked like new, and they cleaned it inside and out. I hope I don’t need to use them again, but absolutely will if I do.

Ly
Review №34

Thank you for your repair of my car after my accident. It looks brand new. Wonderful service.

Ev
Review №35

Excellent service and excellent customer service.

Vi
Review №36

They did a fantastic job fixing my car after my accident .

Ry
Review №37

Thanks for the quality work.

Ta
Review №38

Caliber did excellent work on my car and the employees are friendly and accommodating. Would recommend.

Da
Review №39

Had the unfortunate luck of needing Bills service. Bill made the experience a breeze. I went in to get an idea of what I was looking at before the insurance adjuster got a hold of it. He told me it looked fixable gave me a very thorough estimate which I took to Progressive. The didnt agree totally but the staff took care of all negotiation and they even had a rental waiting for me when I arrived to drop my car off. I was kept informed in the process and was very impressed that my car looked as good as new! Thank you for the hard work!!!

Ye
Review №40

Fast service. Bill keeps you informed on every step. No hustle. Peace of mind.

Mo
Review №41

They did a good job! Had my car ready within a week!

Ni
Review №42

The service I received here was great, the quality of work was excellent. I highly recommend Caliber.

Ni
Review №43

The guy is a rip off! Took my fusion in after a deer ran into my car and I ran off the road and he only fixed where the deer hit not where the branches scratched the side of my car. Do not take your car there.

Li
Review №44

Car was hit & driver kept going. Caliber Collision repaired my car & took time to fix it & make sure it was the way when i brought it.

Ja
Review №45

Quick, friendly, professional service. Reasonable pricing with excellent work.

Ed
Review №46

Thank you for fixing my mini van. Fast service and great communication.

ol
Review №47

Too expensive

Le
Review №48

Terrible! See previous review

Ja
Review №49

Adam Excellent

Ya
Review №50

They wanted to charge $50 to change one headlight! Are you kidding me?

Fa
Review №51

Very professional and friendly

Th
Review №52

I chose them off a list the insurance company gave me. It was a great choice! They were friendly, called and gave me and update and my car was finished a day before schedule. I would recommend them.

Information
3 Photos
52 Comments
4.5 Rating
  • Address:6524 New Falls Rd, Levittown, PA 19057, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/levittown
  • Phone:+1 215-943-6558
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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