Michael Webb is a top-notch professional. He knows his business, knows the treatments required given the season of the year and prevailing environmental conditions. He is proactive and makes spot on recommendations...he does not wait for a pest situation to surface. He treats in advance of it ever becoming a problem. His trustworthy, congenial nature has been a joy to work with these past three years. His technical and interpersonal relationship skills are superior. Bottom line: total 100% satisfaction and peace of mind!
We contacted A-1 for a problem with ants. The young man that came out was Alex McFall. He was punctual, professional and very thorough.Thank you Alex for the great job you did.Nick & Scottie Shaver
A-1 Pest Control is an awesome company. Craig has been great and is very responsive to our needs. He insures that we have no current pest problems and lets us know what treatment he will be providing based on the season. Bob has also been great to work with.
Awsome service, and only came out to inspect so far. Even told me to apply they where short staffed. Decent price, definitely didnt want to pay it but dont want bugs either.
A-1 out of Lenoir, NC is outstanding!! They call to check in, offer reminders and are so friendly and professional. The Technician, Chris, is also outstanding, a true gentleman, and very thorough. He takes time to explain the process and answer questions. We are very pleased with all pest control services we’ve received from this business! Highly recommended!
We have been a customer of A-1 for over 17 years. They initially did routine pest management and recently termite prevention and most recently Radon mitigation. They have always been a professional organization. They show up when scheduled, they perform the service requested or planned and are a good value for the service and systems they provide. They always follow up with any service and are always available to answer any questions or concerns we might have. The office support staff is always courteous and helpful and a pleasure to speak with about scheduling or any inquiries. Recently, both Kevin and Chris installed our Radon mitigation system. It was done as planned, with minimal disruption and they did a great professional install. We were very pleased with their work. The system is working great! We highly recommend them for all the services they provide.
A-1 is a top notch company that has grown to serve the community. From where they started to now, they are continually growing. I would recommend A-1 to anyone who has any pest control, termite protection, or crawl space care. They are highly respectful, professional, and have great customer service!
The folks I dealt with personally were the nicest and friendliest. It was an experience that all businesses should practice with their customers! Kudos to Charla Bennett, she took her time and was so kind, she was informative and so sweet, and my inspector, Kevin Byrd. He is the best. Thorough, patient and very friendly. I really like these folks. I highly recommend A-1 Pest & Termite.
Jamie B. has been extremely wonderful to work with. Hes been so helpful and responsive to my calls and inquiries and I just have to say that it is soo appreciated. Im on the calendar for our first service with them, and feel confident that they will be as efficient and friendly as they have been so far. Thank you Jamie!
They did a great job. Staff was very friendly and efficient
Very pleased with this company! I signed up for quarterly maintenance for ants. Chris is my technician, he was here one day I had come home for lunch unplanned. So impressed with the integrity of this young man. To many times, when no body is watching, others take short cuts. Not him, Great job, great service. Thanks Chris!!!
The technician was very prompt, courteous, careful not to track dirt into our home, thorough, was open to questions and gave good advice, very knowledgeable about his trade. He sprayed inside and outside our home including around our windows. I would highly recommend their service.
Logan is great, does a fantastic job, hes always smiling and very pleasant to work with when he comes every quarter to service our house & garages. This particular time, he sprayed for ants around my new She Shed and since then, I havent seen much ant activity. Thank you Logan!!
We have been using these folks for years and they are wonderful. Had a sudden infestation of termites Im in less than a week the termite traps were in the ground! Thank you A1 for your prompt courteous and Professional Service.
A-1 has always been great. The technician, Michael Webb always does a good job. He is friendly and helpful and always does a good job meeting the needs around the outside of my house. Highly recommend.
We love a1! They have been great forbocer 10 years now with us! Our technician Chris Ricker has been very friend and extremely professional! We appreciate you!
Chris Ricker and A1 always do an excellent job with our pest control. Rick is very friendly and polite and easy to talk to. The pest control service is great.
Michael is such a nice young man and has been so kind to take care of issues in my home. He is always on time has a wonderful attitude. I cant thank him enough for always being so kind.
Tim did a great job! A real asset to the company. Thank You
Hunter Sigmon is a credit to A-1. Very personable and explained all services and techniques he used to treat our home. Thank you!
Craig is great! Did a great job and was very professional! Explained the complete process and what to expect in the future. Very detailed and fantastic service.
We have had the most incredible service from A-1 pest for over 10 years at two residences. They are on time, professional, and always answer the phone with great receptionist to schedule appointments. It is comforting to know they are always a phone call away.
The technician showed up an hour late, and did NOT do any type of treatment whatsoever..zero stars is appropriate
Jimmy & James are very knowledgeable, and Jimmy is one of hardest workers we have ever seen, great work
Dave Davis is always dependable, very professional and knowledgeable. We have been with A-1 Pest for 15 years. None better.
A1 Pest Control has been very easy to communicate with and always very professional on the phone and in person. They do an excellent job keeping our home pest free
We have an excellent technician Michael. He is honest and highly recommended for any needs in your home for pest control!!!
Alex is an attentive individual who ensures that his customers are happy. The office staff is very friendly as well!
Chris Ricker does a outstanding job of keeping my house bug free. Thank you Chris.
Alex has been very professional and helpful! Thanks so much!
Craig Jeffrey did a awesome job and was on time
Excellent service! Very thorough, professional and polite.
Russ did a great job explaining the service and pricing options. Im looking forward to not seeing ants anymore.
I was having issues with getting refunded for a service that A-1 had to hire a third party contractor to fix that A-1 had caused (plumbing issue). I gave A-1 the invoice and was told I would receive a check by that evening, but they accidentally mailed it to me when I have a P.O. Box. I called and was initially upset, but the next morning Jordan called me right away and said he had a check cut for me and brought it straight to me. I appreciate the fact that they were so quick getting this small issue resolved. I would highly recommend this company. Jordan and Bryson and everyone else I dealt with were AMAZING!!
Great professional service! Went above and beyond with their service! Lucas came to help me in an emergency even though it was his day off.
Kevin is always professional and helpful. Thank you for your service Kevin.
Logan Cook was very professional, polite and punctual. He did exactly as I requested and even returned a second time when the first treatment had not eradicated the spiders. I wholeheartedly recommend this service.Oscar Montes
Called them to have our radon mitigation system inspected that their company installed 20 years ago... they wouldnt even schedule anything with me, even when I offered to pay. Was just told if it is still working, there is nothing they do on it... Im not an expert on those systems to be able to tell what is working and what isnt.
Although I did not get very good service when I called, the technician that came out was awesome. Very polite and professional. Covid-safe services!
A-1 is A-1! Good, fair, honest people and they do great work! I have used them for many years and I highly recommend them.
Service 2nd to none!
Beware!I was a long time customer of.A-1 Pest Control. They used to be fantastic, they really did, but not anymore. They do not do what they say they will, dont call you back and provide little follow up. Failed to provide pest control service and no communication to inform me of that-allowed rodents to overtake property. Sad that a long term business relationship has ended.
They are very thorough, and arrived on time. Took time to put covering on their shoes, would highly recommend them.
They do a great job
Craig is a very thorough and knowledgeable tech.
Very polite and very professional
Have had same technician for 5 years. Hes always responsive, courteous and timely.
Tracked down the problem and fixed it!
Since Ive been using A1 Services, I have not had any type of insect or rodent problem at my home. Gerald is my tech, who is absolutely wonderful. Each visit he will ask if theres anything Ive noticed or are there certain areas that need concentration. Never needed any of that. Gerald has that kind of personality made for dealing with customers. Better keep him coming!! What the heck, give him a raise too! Thank you A1
I have GREAT things to say about this company. Everyone is so polite and accommodating. Dixie is always so willing to schedule around our busy schedules. Steven arrived as I was returning from the grocery store. He even offered to help me bring in the groceries. He is ALWAYS on time, professional, polite and explains what he is doing and what he finds. I would highly recommend them. You won’t be disappointed.
Its hardly fair for me to leave a review for this company, since I work here myself. Sometimes an inside look is most valuable. Ive worked previously with a construction company. At the end of the day, I was ashamed to place my name on their roster. I watched the administration cut corners to save a buck. At A-1 the concern is always about quality. We provide the highest level of service. It has been an enjoyment to coupled with this company. Seeing the greater vision of the administration, the customer is bound to benefit from the proactive approach to dealing with pest control.
Had to call the to come back out
We always get wonderful customer service from Michael. He always asks if any new problems have come up and explains all the treatments. Love using the quarterly plan to keep our house bug free and would recommend to anyone!
After the first visit, the bugs were almost gone. In a few weeks we began to see more. I called and they came back very quickly. We immediately began to see fewer bugs and within a few days, the only ones we saw were dead! Everyone is polite and helpful. And they came quickly. They answered my initial questions and assured me that my father did not have to leave the house. It was a very good experience. I hope we never see the little creatures again. But if we do, I will call A-1 immediately.
Could not be happier. Very excellent Service and Customer Service. Very very impressed. Love our Technician that got rid of our Flying Squirrels and the Radon Treatment. We had high levels (any level is bad for your health) of Radon and they installed a Fan etc etc.HIGHLY RECOMMEND THIS COMPANY
This company is the best! People in the office are so nice and helpful. The technician who came to my house was efficient and professional. When he left, I didn’t know he had been there. I had an issue again a few weeks later and they were right on it to take care of our problem. I highly recommend this company!!!
First time customer.. Scheduling and payment were very easy. Alex was super. He arrived on time, he was very friendly, knowledgeable, professional, respectful, had a great attitude, took the time to explained everything and do the treatment. If i ever have another bug issue, will definitely ask for Alex again. Alex, i really appreciate your honest service!
Abel with A-1 was very thorough and very polite. he always calls ahead of time and lets me know when he arrives and when he leaves. Always ask me if theres anything else that I need and to be sure to call if theres any issues. You should definitely choose A-1 for all of your Pest Control needs and mosquito control. I certainly did and will continue to use them that is as long as I continue to get good service like I did from Abel. Thanks again A-1 for taking care of my mosquito control issues for this entire season. You are The Best Abel.
Tim Norman our man from A-1 Termite has been a pleasure to work with and has always been punctual, friendly and done a thorough job. He goes the extra mile and we would do business with no other. I’m a Realtor and have been recommending A-1 to all my clients for the past 23 years with confidence and have only had positive feedback.Mike Campbell / Re/max Realty Group, Boone,NC
We have been using A-1 for a couple years now and the service is wonderful, they have great customer service and are extremely friendly, knowledgeable, and professional. We recently had the team of A-1 do in encapsulation in our crawlspace; and could not be happier with the crew doing the work They were efficient, friendly, polite, and communicated any issues and concerns during the install. This team does a great job of cleaning up the work site as well. We Would recommend this company over and over again.
I knew nothing about termites, but my brother spotted evidence of them in my home and told me to take care of them immediately. A realtor friend recommended A-1 and told me to call Chris. He came out for an inspection, was thorough and patient and answered all of my questions. Bryson the technician did the treatment the next day. He also explained what he was doing and told me to call them if I run into any problems (giving me an idea of what those problems could be). They were both very genuine and very knowledgeable and professional. If I have future needs, I would call then again.
Have been with A-1 Pest Control since we purchased our house in Boone in 2010. They are always flexible with scheduling and have responded promptly to any issues we have had. We have the same technician (Steven) each time, so we know who to look for and have developed a wonderful working relationship with him. He is knowledgeable, courteous, and professional.
A-1 is a fantastic company to work with on ANY bug issue you may be having. We live in a heavily wooded area with creeks surrounding the house, and therefore have all sorts of typical, and hybrid pests. Gerald has been our guy since day 1, and has always been a delight towards our family and pets (who are always excited to see him). If you are looking for a quality company where the employees are good people, A-1 is who you need.
Very good serviceVery effective best controlAlways on time always niceThank you A1
I was having issues with carpenter bees so they came quickly and alleviated the bees attacking my brand new deck. Stephen was very professional and explained the procedure to me. He was polite, friendly but still business like. I appreciated that he arrived on time and completed the task with minimal disruption. I was pleased with the entire experience..
Just wanted to commend Max Brown for his working with us and our mouse problem and the kindness he has shown. His last quarterly visit to our home found him climbing under three fallen trees and doing is job. He has always gone beyond what is normal with a friendly attitude. What a great find in an employee. All of your employees that have helped us with both houses have been great. Your hiring requirements are great!!!Sincerely, Carolyn Raines
Moving to the mountains in the woods AND on a lake, I did not realize how many creepy crawlers I would be sharing my house with. Lucky I found Greg at A-1 Pest Control. He has made my home liveable again. Plus he’s a good guy. Greg is very thorough and very professional. He definitely gets a A-1 from me.
The guy they sent out was a really nice guy, very prompt and was here EXACTLY at the time I scheduled. The customer service part of getting service was also great. The lady was really sweet and helpful.
A-1 takes care of our routine pest spraying along with any hornet nest we find. Ben is always on time and courteous. He does a great job and very efficient. We have always used A-1 since moving to Hickory and will continue to do so.
We have been using A-1 Termite & Pest Control for over 7 years for quarterly service and annual termite bond. Ray is friendly, courteous and polite every time he comes, and he has been coming here all these years.He treats the inside and outside of our home without missing a spot. If it is going to rain, he will reschedule for another day to do the outside. He always calls when he is on his way. He is a great ambassador for A-1 Termite.
Once again I was very pleased with the service offered by A-1.Chris came to my home this morning and was prompt, professional, and very helpful.Having been a homeowner for over 30 years in several states, I have hired numerous pest control companies. A-1 is by far the best.
I was very impressed by Greg Coffey. He took ample time to explain how each chemical worked and was very cognizant that I have a small indoor pet. I am pleased to report that I am already seeing the benefits of having my home treated.
We use A-1 services every 3 months to keep pests under control. They keep up with the schedule and call me when each treatment is due. The treatments effectively manage spiders, mice, and most other bugs in and around our home that is located in very buggy woods. Max is always professional and friendly, and he goes over and beyond to provide the best possible service. I highly recommend A-1!
Ray is the BEST! He has solved very issue we have ever had (ants, mice, cave crickets) so they are gone and dont come back. He is a consummate professional and we have absolute trust in him and A-1.
A-1 Termite is dependable and reliable. We live in NC part-time and they are always helpful in working around our schedule and keeping our cabin in the woods critter free. The office personnel are the friendliest and we are please to recommend A-1s services to any one and all.
Alex is the technician who services our house. He approaches everything with a do it right attitude. When we answer the doorbell he is always standing there with such a big smile that you automatically conclude that this is going to be a good day.Most of the time he reports that he has seen no evidence of unwanted pest activity. On the rare occasions of seeing some evidence, he always tells us what he has seen and what he has done to take care of the matter.A good man and an asset to A-1.Rance Henderson.
This is a home that I have up for sale I had another company come out. They tried to convince me that the house was infested with termites and gave me a huge price I I didnt feel comfortable with what I was being told or the price, so I called A1 their representative came out looked at the house and said he only saw signs of where there was possibly termites in the past gave me a very good way to start the treatment. Got the feeling that they were being honest with me and not trying to take advantage of the situation
Technician was on time, called in advance, had a great sense of humor. I appreciated his advice and he also said hed be glad to come back if my wasp problem wasnt solved. Easy to schedule, easy to pay. Would recommend.
Jordan came out for my closing termite inspection and mentioned to me about the Centron Termite system. My house already had old ones on the ground and I didn’t know how long they have been there since only purchasing the about three years ago. Tommy came out and installed the system and was awesome as Jordan was. I highly recommend A-1 for service. Awesome staff.
Excellent service and wonderful technician that is consistent and works with our schedule for visits. When weve had any pest issues they are at our house within 24 hours. Been using their service for at least 5 years, very pleased!
A1 Termite met and exceeded our expectations. The tech was very courteous and extremely professional. He was very mindful of our household pets and made sure they were safe. Top notch. I would definitely recommend.
A1 has been fantastic since day one! We were dealing with carpenter ants at our cabin and they were a pain. Jamie has been out to our house multiple times to treat ants, both sugar and carpenter, and has been out for the regular treatments. He is great with our dog and has been nothing but helpful and kind. He always says to give him a call if there are any issues and I have certainly taken him up on that a few times in between the routine treatments. We have been extremely pleased with our service so far!
On Sept. 13, Greg Coffey, the Service Technician for A-1 came to do the quarterly servicing of my home. He inquired about all the types of issues I might be having with respect to pests and advised me about the types of pests (e.g. mice and flying squirrels) which begin to be a concern at this time of year. He serviced the entire home and encouraged me to be sure to contact A-1 with any concerns that might arise. He was a most pleasant and professional technician. It was good to meet him and get to know him a bit, because it made the business transaction more personal and it enhanced my confidence in the protection provided by A-1.
We have used A-1 Pest Control for over 8 years. They are an extremely dependable exterminator and will go overboard to see that one is satisfied with their work. Their field people are very knowledgeable and always very courteous.We could not be more satisfied with A-1.
I highly recommend this company!!! Everyone from the office staff to the field technicians are friendly, professional and courteous. I am very pleased with the services they provided.
I have been a customer of A-1 Pest Control since Ive owned my home (12 years) and am completely satisfied with their service. They schedule visits every 3 months and spray the exterior around my entire home. They also always ask if I have problems with insects inside my home. Last year, I had an issue with hornets building a nest in my newspaper receptable and immediately called A-1. They had someone come to my home that day, and the nest was quickly destroyed (along with the hornets). By the way, I was not charged for this extra visit. A-1 is completely reliable, and their employees always courteous, and I highly recommend them.
Greg Coffee is great! He contacted me to go over our pest issue in our rental house - he offered suggestions and advice. Fantastic service and peace of mind!
Love A1! They are always so helpful and friendly! Ashley in customer service is the best! Love Nelson too! I wouldnt trust my home to another service.
Quick and friendly service. Everyone we have talked to at A1 has been very nice and helpful. We are looking forward to an ant-free summer in our kitchen!
I have been using A1 Termite for years and think they are a wonderful group of people. They contact me on schedule to set up times for a routine peat control or my mosquito prevention. The men are always very nice and polite and are prompt! I am so glad I found them.
Casey always does a great job. Always offers me alternative solutions. It is very personable and kind. I would trust him with the key to my house. For me that is saying quite a bit
Two different services, one to decrease spiders and bugs, and one to prevent rodents, were most recently provided. Professionalism was displayed during each service. Also, when a problem arose in billing, the manager worked with the customer to create a solution both for the company and the customer. Great overall service. Have used this company for multiple needs for over 10 years.
Ive been using A1 at our home on Beech Mountain for 3 or so years. Their technician, Casey, is great. He always calls or text me when he plans to go by for the quarterly treatment. He asks if Ibe noticed any issues Id like to address and lets me know if he finds anything unusual. Im very happy with A1 and recommend them.
Always on time. Takes care of spraying our home like we are family. I wish other companies were as reliable and friendly.
We are more than pleased with A-1 Pest Control. They are timely, knowledgeable, and very professional. Our Technician is wonderful. We trust him with our home, to the point, weve given him access even if were not there. They have efficiently handled every thing weve thrown at them. I cant say enough good things about this company.
Service time for the tech to show up was in a good time window and worked around a busy schedule.We actually missed one appointment for service and the rep called us to reschedule while in the time window of our original scheduled service time!Also there was no additional cost or charge for us missing the meeting, they only charge if your service is complete!
It rained today so had to reschedule. They called to reschedule. That was nice so I could do other things. Would recommend their service. Ms Fox has always been super nice about working with us. Thanks
Steven takes pride in his work, very knowledgeable and inquiries with me(I work at a few of the houses he takes care of)about problems/concerns I am aware of. He seems to never have a bad day, always smiling. He works like he doesnt need the money, which deems him A1 in my book!!
Our service technician (Greg) was very knowledgeable and professional in addressing our questions. He really knows his stuff! We feel we got excellent service today.
The woman who answered the phone was super friendly, understanding and helpful. Promised a tech would be out the next day and he was! The tech was also very thorough and made sure he didnt leave until we had everything we needed. A-1 is our go-to!