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Courtyard by Marriott Lehi at Thanksgiving Point
2801 West, Club House Dr, Lehi, UT 84043, United States
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Courtyard by Marriott Lehi at Thanksgiving Point

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Me
Review №1

Hotel appeared clean and well appointed. Breakfast was “continental” at best. You could take old bananas, oranges, packaged muffins or granola bars. I was surprised to learn there is no covid in Utah as not one employee was wearing a mask.

Ha
Review №2

The hotel is nice. Beds are comfy, staff is wonderful. The pool is tiny. And every single towel I encountered looked dirty. Our room was never cleaned. Either the walls have zero sound proofing or I had the absolute noisiest upstairs and side neighbors to ever visit a hotel in the history of time. I can tell you ever single detail of aunt Jeanette’s funeral because Tamara, Jane and Mom were up til 2 am next door recounting it all. This is a great location but can’t say we’ll be back

Ve
Review №3

Positive: The hotel was clean and quiet. Perfect location. Loved the pool and hot tub. The fire pit was perfect for winding down.

Ca
Review №4

Clean, friendly and welcoming. The pool, hot tub and fire pit were amazing! Will definitely stay here again.

Jo
Review №5

Positive: Room was large and nice. Bathroom was amazing. Bed was the most comfortable of our entire road trip. Negative: Breakfast didnt include any hot options

La
Review №6

This is a great location in Lehi, central to the highway, convenience stores, restaurants and shopping. This valley is so pretty with the mountains and the lake! We like Courtyard Marriott for an affordable hotel option. I wish they would reopen the bistros and coffee bars. We find the queen rooms are too crowded but the king rooms are comfortable. We like the layout of the king rooms. However, this design is the absolute WORST and its in so many Courtyard Marriotts. There is a thick strip of tile in the bathroom doorway. I stubbed my toe so hard it turned black from the bruising 🤬 You can see where my nail polish was left behind. Ouch! 😢

Je
Review №7

Positive: Everybody was super nice, and the place was clean and great. Negative: I was surprised by the cheap sack breakfast. Ive stayed at alot of other places during the pandemic with great breakfasts, so I was surprised that a Marriott would offer something that cheap.

Re
Review №8

Modern, well kept and extremely clean. Beds were very comfortable! Will definitely stay here again

Ca
Review №9

Positive: I generally can¿t afford anything like this and have gotten used to the 2 star motels. This place blew them out of the water! The room was big and spotless, the shower was so good I took a few extras just to use it again. I could just live there Negative: Minor things; elevator was slow and breakfast was nothing to get excited about but all in all it exceeded expectations

Em
Review №10

Positive: Wonderful check in, clean room, lovely pillows. Negative: The grab and go breakfast was not good at all and below par for this level of hotel. We had just finished driving cross country and every hotel had a nice breakfast that was traditional, not grab and go, besides this one.

Do
Review №11

Positive: Loved the staff! They were helpful, kind, and informative, absolutely sweet! We love the rooms, they were clean, they¿re in a very central place these are are our favorite rooms to stay in when we¿re in the city!! Negative: my ice machine on my floor didn¿t worki

Ky
Review №12

This hotel is clean and beautiful! My little family stayed in a King Suite, with extended family in neighboring rooms. Our room was so nice! Our bathroom was large, the bed was comfortable, the amenities were convenient, and the staff was accommodating. We were able to reserve the pool area one night, which we really enjoyed. The faucet in the bathtub/shower was a little tricky to figure out because it uses two dials. We also didnt use the hotel wifi because we couldnt see a secure network, but hopefully theyre working on that.We thoroughly enjoyed our stay and would highly recommend it!

Bo
Review №13

BATH TUBS ARE SHALLOW. Rooms sizable...great selection of entertainment options on TV (Netflex, HBO, gaming etc), close proximity to restaurants, retail, fastfood. Staff heloful and friendly.

Ve
Review №14

Positive: Location and staff were wonderful! Negative: The loudest hotel I¿ve ever been at. The walls are paper thin and every time a door opened and shut our whole room shook. Half the towels I encountered were dirty looking or stained.

Ve
Review №15

Positive: Cleanliness met my expectations and that is about the only thing I liked about this hotel. Negative: The fact privacy its clearly its employees do not understand, practice or even respect.

Mi
Review №16

Great, helpful and hardworking staff! They are all pleasent and willing to help the guests!

gr
Review №17

Great place. Breakfast not restored as in many other hotels. Otherwise great service.

Ju
Review №18

Best hotel we stayed in during 3 weeks of roadtrip and hotel hopping, super clean, modern, great location...

Fr
Review №19

Absolutely worth it. Completely comfortable, and quiet. No complaints at at all. Friendly staff! Decided to stay longer!

Jo
Review №20

Positive: Clean, nice big beautiful bathroom, great price, comfortable bed and pillows. Good breakfast!

Na
Review №21

Positive: The kindness of the staff. Negative: The bathroom floor wasn¿t clean.

Bi
Review №22

Owned by the Cartels and managed by Samoans bad guys. Cars at gas station are using my stolen credit debit cards. Please check all gas station cameras to see if I am using them

am
Review №23

Warren the hotel manager was awesome! When he heard about some issues we were having he listened to us and totally helped us out. Thank you Warren and Marriott for helping our 2week stay more enjoyable. 😊

Vi
Review №24

Positive: Hotel employee is the best customer service person, give that girl a raise. Negative: Bed was a little too firm, but not much can be done about that.

Ve
Review №25

Positive: This is an awesome hotel Negative: No

Ve
Review №26

Positive: Staff was pleasant and attentive. Room was attractive with great lighiung comfortable bed and loveseat

Br
Review №27

Positive: Nice, new, and very comfortable. Good amenities nearby.

De
Review №28

What an amazing place to enjoy business meetings!

Ky
Review №29

Positive: It was right across the road from Traverse Mountain shopping mall. Negative: Nothing. There was NOTHING we liked about this hotel. It was dirty, with crappy amenities, or closed amenities. It was understaffed, and there was no house-keeping or Maintenence available when needed.

Ar
Review №30

Positive: Nice room! Negative: Covid so breakfast was weak. Fruit and oatmeal. Also parking was limited

Ti
Review №31

Positive: Its one of the cleanest hotels youll find. Its a great set up and I really like the layout of the room. Negative: It was so NOISY! We could hear every car drive by and its a busy road. When I got into bed I noticed there wasnt a blanket on the bed. I called down to the front desk and they said no blankets due to covid and they didnt want to wash them everyday.

Ve
Review №32

Positive: Got a great price for a nice hotel. Negative: Our room for three was teeny tiny. With the sofa bed out there was no walking space at all. If I’d paid full price I’d be dissatisfied. Fortunately our daughter wasn’t there the whole week with us.

Ca
Review №33

Positive: Excellent hotel and staff

Re
Review №34

Pointless to make a reservation for the pool. We just had to leave after a party scheduled for the same time slot showed up with a large group. The group alone minus my son and I exceeded the maximum pool requirements. They werent even meeting their own guidelines let alone covid. Allowing 18 people in a small enclosed unventilated space? Make a reservation and enjoy... 🙄

Ve
Review №35

Positive: The bed and pillows were SUPER comfy! 10/10 best sleep I’ve had in a while. The room was big and spacious. Shower was nice and roomy. Negative: Parking wasn’t the best, but that didn’t really ruin anything about the stay.

Mi
Review №36

Hotel was always clean...room and lobby, pool, laundry, etc. Staff service was fantastic and very personal. Convenient location as you are halfway between Salt Lake City and Provo/Orem. Convenient shopping around the area as well as just South off the hotel on the I-15 off exit 279. Would definitely stay here again!

Ma
Review №37

Positive: The staff was very friendly. Negative: The cleanliness was NOT what they say. The elevator buttons were all smudged with fingerprints, for hours. And our room had half used lotion bottles, our coffee sugar had been partly used and just last as if it was new. Poor cleaning and disinfecting.

Do
Review №38

Positive: Always enjoy this motel and location, Negative: There were a few crumbs in the hideabed.

Ke
Review №39

Always love this hotel when Im in the Salt Lake City metro. Clean, good technology integration and wired internet as well as wireless.

Ci
Review №40

Loved our stay, clean rooms with nice shower & the grab and go breakfast was pretty good compared to other hotels. would stay here again, especially for such a great price

An
Review №41

I really like this place

Ma
Review №42

Staff were wonderful, room and bed the very comfortable.Pool was small and very cold - must have been in the 70 degree range. 80+ would be awesome, but need to increase by 5 degrees at a minimum.

Ja
Review №43

Nice rooms friendly staff...

Do
Review №44

Positive: Staff is polite and and they are very willing to help and offer services, we are loving this hotel over any other one when we come to the city!

Ve
Review №45

Positive: All good with hotel. Negative: Nope

Wi
Review №46

Positive: Close to freeway and very clean. A really nice hotel.

Al
Review №47

Positive: Clean room . Comfortable beds Negative: Several times ignored by front desk employee.

Eb
Review №48

Staff was polite and room was clean cool

Jo
Review №49

The employees were very attentive in helping us have a comfortable stay.

Th
Review №50

Positive: Very clean, parking is easy, and staff cooperation is exceptional Negative: Amenities closed such as pool but I jelieve that was due to covid 19

Ry
Review №51

We traveled for a volleyball tournament. Room had a nice layout, hotel was updated. However our room had a funky smell to it. No free breakfast, so we were a bit jealous of teammates that stayed at other hotels that had this option. The side doors of the hotel were not working, so you could only enter from the front, which was no fun after having to park in the back.

An
Review №52

Very nice room. However bed could have been more comfortable.

Em
Review №53

Beautiful hotel and great service!

JU
Review №54

Small room without upgrade. Pool not bad

Ve
Review №55

Positive: The couch and the ability to play music from my cell phone with an six cord through the telephone in the room. Negative: No

Re
Review №56

Great place to stay. Appreciated AJ and Rebecca.

Bl
Review №57

Good price. Good staff. Good location. All around a good experience.

Da
Review №58

A very nice room and very nice people. I will stay here again without giving the competition a chance.

Ve
Review №59

Positive: The rooms were nice, but appeared to be all from China (cheap) Negative: There is no blanket on the bed, unbelievable!! The breakfast is a joke using the Covid excuse

Sh
Review №60

The room was clean and very comfortable! The staff was friendly and accommodating. We will definitely be staying here again!

Ni
Review №61

If I could give this more starts I would. Had to come to Lehi on an emergency business trip for my husband and I had a huge sewing project at the same time. The staff here are absolutely wonderful and accommodated what I needed with out question or complaint. The room was comfy and clean. The bistro was great. Absolutely recommend this to anyone coming to Lehi

Sh
Review №62

What A Lovely Hotel! The host was so friendly, and upgraded a room to the top floor for free. Rooms are classy and well decorated. There is a cafe in the main lobby, and the beds are comfortable. We really enjoyed our stay, and feel like we were treated fairly to a good value. FYI, you cannot rent a DVD or Blu-ray player from the front desk.

Ch
Review №63

Quick and easy check-in... We were missing blanket and comforter on our bed, but everything else was great!

Ve
Review №64

Positive: Always have everything we need & they have a guest laundry room as well Negative: Nothing really

Ca
Review №65

Went to this hotel to get some quiet personal time writing and building Power Points for upcoming teaching. Perfect environment for this. Quiet, clean, peaceful. Close to restaurants, Thanksgiving Point, and wonderful walking areas. The air just feels better here, with all the trees. This is my second stay here, for a personal retreat. Cant wait till my next one! :-)

Me
Review №66

The pool in the hotel is very small and very disappointing and it was freezing! Also, we were kicked out of sitting in the dining area because we had not ordered food from them when we had three kids already sitting there. We had to clean up our food and move. The funniest part, there were only two other people there and they only had drinks. This was very frustrating. There were many other open tables to sit but we werent allowed. They directed us to eat in another area where there were no tables!!!!! The bathrooms were small. The person working up front was very nice! I would not recommend staying here.

Ji
Review №67

Great place to stay at a great value. On the high end of quality at a very reasonable price. We loved the location and ease of access to restaurants and shopping. We enjoyed the newness of this hotel and enjoyed all the amenities they offered. Our room was very nice and the bed was awesome.

Da
Review №68

Positive: Modern beautiful room. Negative: Coffee should be available in lobby.

Ja
Review №69

Very nice hotel. Staff was very friendly. Pet friendly hotel.

Vi
Review №70

From the minute you walk in the door, the foyer is clean and welcoming. Check-in was efficient and swift. The room has plenty of wall plugs and desk space. In-room coffee and microwave. The pool area is a bit small but there were a lot of people using the pool. I like the cook to order breakfast. Light dinner and drinks at night was nice. There is a 7-eleven super close, within walking distance.

Ma
Review №71

This hotel is very convenient for my needs. I sometimes fly in later in the evening after the food service is closed, so it would be nice to have an option for a glass of wine (within concessions) in the lobby. I would love to be able to purchase an individual small bottle of wine when checking in late.

Je
Review №72

I stayed here for about 4 days. Every day the staff was extremely friendly. Even the housekeeping was very friendly when I would pass them in the halls.I ate in the dining room three times and it was always delicious. I actually HAD to get their chicken pot pie two days in a row because it was just that good. It’s one of the best I’ve ever had. Plenty of meat and vegetables, and the flavor is just amazing.If I could afford to live here full time, you’d find me in the dining room every night.Lastly, kind of random, but two days after I began my stay, the gentlemen at the front desk still remembered my name and greeted me as I passed. Very impressive taking into account just how many guests they have going in and out.

Ti
Review №73

The construction was not fun, but once at the motel we were very happy with the friendly staff and the clean modern room. We met with friends who were traveling through town and ordered drinks from the Bistro. The server was very friendly and made sure our orders were made exactly how we wanted. He even offered to go next door to the gas station to get coke as he only had Pepsi on hand.

Br
Review №74

Positive: Price Negative: No soap, shampoo or lotion in the room Thought we were staying in SLC, this place was 20 miles south of town.

Ve
Review №75

Positive: They are always easy to deal with Negative: None

Ed
Review №76

If youre looking for a modern, comfortable, and spacious hotel to stay at in Lehi, the Courtyard is the place. At the very beginning the staff makes you feel at home. Nadhia at the check-in counter is very helpful and informative. Once you arrive at your room you will be greeted by modern furniture. The bed and pillows are to die for and the TV is great for watching sports wherever you are in the room. The bathroom is also updated and modern. The shower is huge and has great water pressure. If youre interested in food and beverage service after work, the bar in the lobby is great.

A
Review №77

Good business hotel.

La
Review №78

I had a two night stay at The Courtyard Marriott in Lehi, Utah. It will be my hotel of choice when traveling to this area from now on. The staff is friendly and the rooms are elegant. Better set that alarm as there beds are so comfortable you will not want to get up. I enjoyed an evening beverage sitting in front of the fire outside in a comfortable chair. To top off the perfect night I sat in the jacuzzi. Plenty of snacks to enjoy at the snack center ....after the jacuzzi I bought an Italian berry flavored ice with frozen custard dessert and savored that in my room. I cant say enough good things about The Courtyard Marriott. You wont be dissapointed.

Na
Review №79

Nice hotel. Rooms are spacious but you can hear others through the walls. No free breakfast which is always a down side for me.

Sw
Review №80

Extremely disappointed with the Starbucks Coffee in the Lehi Thanksgiving Point Courtyard Marriott!!We ordered 2 Caramel Macchiatos to go and we’re driving down the freeway, went to sip on some, what I was was hoping, sweet caffeine and to my surprise, cold...cold...cold :/Not enough time to go back and not enough time to find another place for good morning java!!! Things like that kinda ruined the morning and set a negative tone for my day!

St
Review №81

This hotel is very clean inside and out. The grounds are well maintained while the outside of the hotel has sleek, contemporary look day and night. Every single staff member at the hotel looked like they enjoyed their job and made us feel very welcome. I stay at this hotel every time I make a trip to Utah for business or for fun!

Jo
Review №82

Very clean and well maintained. Large bathroom with large shower. Modern decor. Nice facilities. It was an enjoyable place to stay on our vacation, so much so that we booked another night. Good value for our money!

Te
Review №83

We had a great time . Even wearing masks all the time . And too the people who chewed out the front desk lady over you not wearing masks shame on you !!! You dont like mask rule then buy a camper and vacation in there Im happy for the masks keeps everybody safe plus she doesnt make rules she just goes by them good for her ....

CL
Review №84

Very nice and clean hotel. Front desk help is over the top awesome. Rooms are very clean, and well designed. Will be staying here again in the future

CJ
Review №85

Had a wonderful night here! The desk staff were extremely friendly and got us checked in very quickly. The room was clean and the bed was very comfortable. Had breakfast at the bistro, and they were very quick and the food was great! Would absolutely stay there again!

Ve
Review №86

This courtyard was very nice to stay at. My kids enjoyed the pool/spa. The value for the room was great and we didn’t experience nothing but good service.

Vj
Review №87

This courtyard was very nice to stay at. My kids enjoyed the pool/spa. The value for the room was great and we didn’t experience nothing but good service.

RF
Review №88

The Courtyard Lehi at Thanksgiving Point offered a stylish, comfortable experience with every amenity you could need at a reasonable price. Staff was helpful and warm, showing enormous pride in their work and conducting themselves professionally, from the front desk to the kindly folks that manage daily upkeep. The convenient location is close to premium outlet shopping, national parks, museums, and other cultural attractions. There are a number of restaurants and take-out locations within walking distance or just a short drive away. Parking is plentiful and free-of-charge.I would recommend this stay to anyone who plans on spending one night or many nights in the Lehi, UT area.

Ir
Review №89

Every trip to Lehi Courtyard means I get to be welcomed by one of the best hotel staffs anywhere. Courteous, upbeat, professional, efficient, impressive. They rock !

Ja
Review №90

Positive: Cleanliness and staff! Both were excellent!!

Wo
Review №91

The rooms were like new and pretty clean. Parking was easy. The staff was very friendly and helpful, and the location is convenient for anyone with business on the north end of Utah County. There were only two problems: a) There was no bathtub option, and b) We would have expected some kind of included breakfast for the price we paid.

J
Review №92

The guy at the front desk was very helpful and checked me in early and quickly. My room was clean and comfortable. The breakfast was fine.The best part of my stay was the shuttle driver, GLORIA. She was so sweet! She took me over to Lehi so that I could shop and then picked me up when I called her. I didnt have to wait... she was wonderful.

Sh
Review №93

The staff at the front desk are great. The property is great. The rooms are great. The staff at the café need significant customer service training! On the first morning, the girl at the register was stoic and colder than the January wind outside. The only thing colder than the cashier, was the premade food they served us. The French toast, the bacon, and the syrup were ice cold. That is not an exaggeration. We asked the other girl to please warm up the syrup so that we could choke the food down. She did. Halfway through the food, we were thirsty, so we asked the cashier where we could get something to drink. She nodded towards the fridge on the counter. I asked her if it was part of the free breakfast. She nodded that it was. When I asked her why she didn’t tell us that to begin with, she pretended to be busy and turned away. While, waiting for the elevator, there was a young girl cleaning the elevator doors. She overheard me telling my family that it was the worst customer service experience I’ve ever had at a Marriott. She quickly stood and asked what she could do to remedy the situation. The hotel needs to promote her and give her a raise. She could train new Marriott employees on customer service. The next morning, I was the only customer in line at 7 o’clock and I placed an order to go for breakfast sandwiches. A new girl was behind the register. When I returned 10 minutes later, she and the cook seemed confused, and the food was not ready. I cleared up the confusion about not having arugula on any of the sandwiches. Sadly, I went over it with her three times while placing the order. She simply could not understand that we did not want arugula on any of our four sandwiches. When I returned later to get the sandwiches, as we had our vehicles ready to leave, I still had to wait, but they did not have the fruit cups even prepared. We left without the fruit. During this stay, we saw the absolute best customer service, and the absolute worst. I would never stay at the property again. If anyone in regional Marriott management sees this review, please give the girls in the elevator doors early early Saturday morning a promotion and a raise. Her name was Sara.

wi
Review №94

Not enough help on staff. Was clean and quiet though.

Jo
Review №95

Very nice place and friendly staff. They really went out of their way to make our stay enjoyable! I would come back, for sure.

Pa
Review №96

Awesome service by Emma and Lauren. Hotel is located conveniently to many local business offices. A myriad of restaurants are available in the area in walking distance. Love it. Enjoy your stay at Marriott Lehi at Thanksgiving Point!

Su
Review №97

I found the room at the Courtyard Lehi at Thanksgiving Point to be well worth the rate. My room and the entire facility was clean and very nicely maintained. It was in excellent proximity to the locations I needed to go as well as dining and fun things after hours.

Sc
Review №98

Not as expected. Read what you get before you expect something not provided. Pool was moderate and hot tub was more like bath water hot.

Mi
Review №99

Very professional and clean, it was a great place! Loved it

Dr
Review №100

Hotel was clean and the area offered a lot to do. The Brick and Canvas event and spa area is a short walk and it is beautiful. Good take off point to explore Happy Valley and the Greater Salt Lake Area.

Information
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100 Comments
4.4 Rating
  • Address:2801 West, Club House Dr, Lehi, UT 84043, United States
  • Site:https://marriott.com/hotels/travel/slcli-courtyard-lehi-at-thanksgiving-point/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2&y_source=1_MjgxODgxNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 801-768-1174
Categories
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  • Indoor lodging
  • Meeting planning service
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