Very good. Was very interesting on the service they provide. Not pushy. Very patient and collected.

Great People that work hard for you. Always keep in touch and never have to chase anyone down. They host my website, do my blogs, and handle my SEO account.

Carlie is the best. The entire team is helpful and caring.

Really awesome to work with - love how simple and exact everything is! Life is already complicated enough, I dont need my business to be complicated too.

Ryan is helpful and informative. Gave some great insight as to how to improve my business!

Matt went above and beyond to help us out and get us going. I have never had a more helpful and understanding person on the sales end.

Jonah was great. Very very informative extra seasoning in the informative. Made learning the dash board very simple and easy. Knowledgeable on all the questions we had. Fast and very efficient.

Excellent customer service and such a great resource for keeping your online presence up to date among all the listing sites like Google, Yelp, Facebook and TONS more, most of which I’ve never even heard of but will help your business show up on top of searches. Ability to update on all sites at once and text customers to gather reviews much easier. Highly recommend giving FreshLime a try!

I expected hard aggressive sales pitch. What I got what conversation about the needs of my company, extemporaneous solutions and proof of the ability to accomplish what’s best for the company. Alec Garner changed my prospective about the call from sales pitch to friendly conversation/banter making it easier to understand. Thanks Alec!!

Great service. Im not signed up yet, but the one to one communication was very professional and informative.

Great service. Love the platform!

We were very pleased with the expertise that our rep demonstrated! She was kind, pleasant, & patient. Great experience.

Jonah White has been really helpful throughout the whole process of using FreshLime! I would definitely recommend it to any other business.

Our Freshlime representative Nichelle was very pleasant to work with and knowledgeable about the presentation she was giving. You could tell she had done her due diligence, she was well prepared, she had an agenda and stuck to it! She displayed a lot of patience and was repetitive with key points we needed to have an understanding about. I love her work ethics and will enjoy working with her.

Freshlime has helped our business collect reviews and provided a messenger bit on our website to help make it more interactive. There dashboard makes it easy to keep track of how things are going and they have great customer service.

Easy to navigate, great for boosting your online presence. Jonah White, our rep, is so helpful. Always answers questions quickly and efficiently.

Service was alright. Problem is they sure do hound you if anything is off. Our card On file expired the bill was due the 20th and the day the bill was due i got three phone calls my office received phone calls... I get it, leave a message and I’ll call when I get a free moment. They call then call right back.. Call at 9:50am, 9:51am, 10:45am then Monday at 9:07am,9:08am... they must be desperate and forget it, if you have work to do. They WONT wait for you to return a call. Buyer beware! If you tell them you want to cancel they want a exit interview to “go over your platform”... No thank you, just cancel the service.

Jonah onboarded our business like a champ...very thorough & polite. Excited for what is to come as I’m confident our business will grow as a result of working with peeps like Jonah!

We have been using Freshlime for 2months now. Jonah is really patient and helpful. We had several conference calls and he always make sure we understand everything.

I’m so happy and excited to be able to have such a great supportive coach with Nichelle! This is a huge step for me and my business and I’m grateful for all the help and support! Thank you so much Nichelle! Can’t wait to see all the great places we’re going to go!

Aspen is a true gem! She is accessible, responsive and helpful. Fresh Lime is a great platform to increase customer connections.

The representatives at Freshlime are honest and responsive. They do exactly what they say they will do for you. The product is worth every penny.

Carlie is very informative and helpful. Bonus is that she is easy to contact. Currently using FreshLime with ease.

Madison was so knowledgeable and friendly. She really took the time to explain everything to us in detail and answered all questions that we had!

Alexis is amazing!! She has been incredibly helpful to me, always making sure that I am checked in on and that I understand what everything means and how it is benefiting my business. Im excited to see how everything goes as time goes on. The others on my team have been very helpful as well. Thank you guys for your support! Also, I love being able to automatically send a link to my clients to leave a review, even without having to be on my work phone.

My experience with Fresh Lime has been great they are very patient with their customers and the service is Impeccable. I would refer them to anyone that needs help with growing their business

Alex was excellent at explaining their products and services and I enjoyed speaking with him!

Jonah made the process easy. He made sure not to waste time but also gave me all the information I needed to get the most out of the product.

Freshlime has been great to work with. I have had them for around a month and have seen 48 total new reviews on Facebook and Google. Before going to fresh lime I did a lot of research. Their pricing was great and they offered much more than many of the other companies. I am somewhat computer illiterate and their staff has broken everything down to me so I understand it. I’m looking forward to seeing what other services they offer.

Dont waste your money. Freshlime cant control what information is listed once they submit it to the host platform. They say they manage your listings, but when I asked them to fix the issues with the logo being fuzzy, the websites not listed, phone numbers wrong- basic information- they said its up to the platform how the information is presented. So they dont manage your listing because they dont control the listing.I emailed them the issues on the back end for the listings, and they said they cant control what the hosts do with the information. The listings are also really vague garbage ones that no one uses to search for things. The listings they use are obscure ones that Ive never heard of, and no one on my staff has either. Freshlime claims that having these listings will show google you are more relevant, but thats not possible if the information google is looking for like website, phone number, and a valid picture are wrong.The rep also said that I should have been getting texts to submit information and pictures for these listings. When I said that I had never been asked to submit new photos or content for these listings, they said hmm thats weird, it should have... really? and the only way they offered to make it right was by giving me a $50 credit. If a service hasnt been correctly provided a refund is in order. No chance of that. Ive been using their platform for 9 months with these listings Freshlime has supposedly been managing that have turned out to be garbage.Another major issue is for customer relations: Freshlime only sends out reviews to everyone, it wont filter who has already reviewed and not send a review request to those people. If someone put a review up last month, Freshlime doesnt know and their system sends out another text asking the person who just left a review to leave another one. That comes across to my customers that their review doesnt matter.You can put in individual names for reviews to go out to, but with over 1,000 customers, that takes forever. Its faster to do it on the back end from my business software.Its also not convenient for my clients to click the text for facebook and then have to go back for google when they get the text, sending out review requests with the text got 0 responses.On the off boarding call, I was really frustrated but the service rep kept talking about how their service is so good and better for her business. Apparently she has her own business but still works at freshlime? She kept talking AT me about how its been a game changer for her. Ok, so what about these issues Im having? It was very frustrating, and once they try to save, the sale the reps dont want you to talk, they just want you to listen about how great they are.The one positive: Its nice to be able to respond to the google and facebook reviews in one spot, but not worth the hundreds it costs to have their service.As a business owner I feel that my money has been wasted, and speaking to the reps it really comes across that they care more about keeping the sale than anything else.

Looking forward to seeing the results of our effort. Its been great working with Freshlime. They seem to know their business and my as well.

Nichelle is very attentive to my needs and is fun to work with! She has a good balance of professionalism and being personable.

The team at Freshlime is always very helpful, friendly and know how to get the answers to my questions. They manage our Lube Center customers very well with the service they provide, help us get customer reviews to know how we stand as a company with our customers. Also, they understand our brand well when posting on FB. Thank you!

Ms. Nicolle has been an amazing representative in regards to my business. I hope she plenty more success in the upcoming year.

When I first started with FreshLime it was slow moving to get our needs for our business accomplished.Nichelle stared handling our account and things started happening very quickly with the listing and directories. Our reviews started coming in with her positive coaching.Nichelle is a pleasure to work with her. She has a great attitude and lots of positive energy.

I have had such an amazing experience working with Nichelle! She has helped me understand things that seems confusing and has definitely make this whole process of business owning much easier!!

A great and informative company. Ryan was very friendly and knowledgeable about what we needed to do as a church to improve a lot of things. Great talk and couldn’t be happier with the service.

Jonah has been a pleasure to work with. He is proactive, consistent, and gets results! Thanks again.

Aspen is a dedicated and knowledgeable about the service offered at Freshlime. Would recommend so far. Thanks Aspen!

So far so good, Nichelle is always following up on what needs to be done on my end and always handy with advertising tips and tricks. Shes always an email or a phone call away if I have any questions or concerns. Thanks Nichelle!

Nichelles customer service was outstanding. She actually deserves more than 5 stars given. The whole FreshLime system is just amazing and exactly what I have been looking for. I believe FreshLime will help elevate my business to an even stronger platform than it already is. A big thank you to Nichelle and the ENTIRE FRESHLIME TEAM. Keep up the great work and the amazing service.

Alex was very helpful explaining the benefits of FreshLime in a non-pushy way. Signed up for an entire year. Cant wait to see it work.

Cameron was great! He was extremely informative and so helpful about anything we needed. We are so excited to be set up with this new program and excited that he is helping us along the way!

Aspen helped setup the review request dashboard and is in the process of helping to solve an issue with Google for our business. The company is very persistent in their efforts and hope to see our business grow by using Freshlime.

I started working with FreshLime recently and only have good things to say. Dallon and Cameron have both been extremely helpful. The onboarding process was extremely smooth. I look forward to working with them and helping my business establish a bigger online presence.

Nichelle is so warm and friendly, and is doing a fantastic job at helping me stay on track in the process of growing the online presence for my company. I always enjoy our calls!

Very nice and patient...explained everything thoroughly and I am completely satisfied and happy to be working with Jonah

Jonah made everything so easy to understand, for a minute I thought I was a Tech genius!

Zack was great. Very helpful.

Kasey was very informative, polite and great customer service!

Freshlime is an indispensable partner as we grow our business, Pet Royale. Thank you for supporting us!

From the beginning they have been very professional and easy to get a hold of. Continually answering my questions and helping me out :)

There customer service is excellent. They are great to work with.

Jonah is the most helpful person I’ve ever had the pleasure of working with.

I had a great learning session with FreshLime representative! He did such an impressive job with me. Great teacher!

Jonah was extremely resourceful and patient helping me navigate Freshlime.

Phenomenal company and product. They are super professional and cater to your needs and want the best they can. All in all extremely happy with my experience so far!

Ryan is a great asset to the Freshlime team. Continuously made sure that I understood everything viewed in the conference call. I am excited to join and start boosting my business.

From Jimbo’s Sports Bar in Glendale AZ, I have been working with Nichelle from FreshLime for two months she continues to help us with our Facebook & Google page. I recommend any business to give Freshlime an opportunity to help improve your Visibility.

This is a scam they should be reported to the BBB. THEY ARE INTERESTED IN 1 THING AND 1 THING ONLY MAKING SURE YOUR CREDIT CARD GETS HIT EVERY MONTH.WASTE OF $ AND TIME

I just started with Freshlime to help grow my business. Everyone has been amazing to work with. Nick at Paychex, Matt, Braxton and Aspen here with Freshlime have made getting started such a wonderful experience. Aspen understands my frustration, she easy to work with and a great listener. I feel confident in our approach in moving YMYSPOT Cleanup forward.

Dallin was very knowledgeable and friendly. We shared a couple of informative conversations.

Their team was amazing and will be using them again.

The tools and training my FreshLime account Manager has given me access and control of my only profile at my fingertips. Im excited to see how this process works in the long-term!

Update 9/28/2020: Service rep called 22 minutes after our scheduled call time today to connect Google My Business account. Account was already confirmed and connected on my end, was never completed on FreshLimes side. We have another call scheduled for tomorrow.I signed up for Freshlime 6 months ago for a plan that would allow me to text our clients and would also maintain all of our online directory accounts to make sure everything was consistent, boosting our visibility on Google and across the internet. This functionality was never set up. I contacted Freshlime to cancel, on a phone number that never seems to be monitored. I also sent an email to cancel. This was also ignored. I was charged again for the month of September, I left a message on the number that no one ever answers, and Billing finally called back. They said they would like Support to reach out to set up the parts of my account (part of my original account that were never set up 6 months prior) as a courtesy to try to retain my business. They were supposed to contact me the next day. No one has contacted me back in over a week. Poor follow up, poor customer service.

Madison did a great job with training even with a little bit of a glitch.

Jonah was great to work with! Very helpful!

Jonah was very detailed on our introduction call.

Nichelle was very informative and helpful. Thank you

Alejandra Salomon is an asset to Freshlime. She is pleasant and professional. I would highly recommend their services for online marketing. They have an amazing platform and A++++++++ service.

Brian is absolutely amazing! He renovated my bathroom and completely upgraded it to this century! He’s knowledgeable and patient when explaining different options and made sure to stay in my price point! He’s also very respectable while working in your home by cleaning up after himself (there wasn’t one speck of dust!) and keeping the noise to a minimum! He definitely goes the extra mile! Before he left, he made sure to turn up my water pressure and the temp on the hot water tank which I thought was a great finishing touch. Anyone would be lucky to have him come do work for them!

I love Fresh Lime! Its easy for our employees to use and has helped us to promote our company. Our customers have been very responsive to it, again, because its easy for them to use as well. Fresh Limes support staff is friendly and efficient. They have bent over backwards to accommodate us with reports and telephone support. The website allows us to immediately look at reviews to make sure that we are fulfilling our customers needs. Fresh Lime has given us immediate access to our customers in a very relevant way and helped us to spread the word through the media about our programs and service. I would recommend Fresh Lime to any business, large or small, who is interested in building their company in a positive and informative way.

This service is awesome. I recommend it to any small business. And Cameron is amazing. Thanks FreshLime.

Emily is very well organized and responsive to changes that need to be met... I leave our phone conversations feeling like My project is in good hands.. Coach

As others have stated, you cant cancel. Though the sales rep told me I can cancel at any time, and the contract I signed allows me to cancel, (I did read it before signing), they just ignore written cancellation requests and keep charging your bank. It is always done in the middle of the night (last night, I received my invoice for November at 3 AM stating my account would be charged, it was charged an hour later).Their tools for gathering reviews are fine, but be sure you actually have time to use them before signing up.

Cameron, was very helpful and answered all my questions and gave us really good input in regards to bringing new clients to our business. Thank you for your service! Its a pleasure working with you! I recommend Cameron and Fresh Lime if you want to grow your business!

Very helpful in setting up all my accounts

I have had them for various services and theyre great for on boarding up until you need something. Ive been trying to cancel for 3 months, with leaving messages and email. NO RESPONSE!! I finally got them on the phone and will not retroactive cancellation even though they have a record of my phone calls trying to cancel..... NOT A COMPANY I WANT TO DO BUSINESS WITH!!

Real good for marketing to the local market.

Great ideas, and the limes were super fresh.

We love this place

Initially, they were very friendly and helpful when trying to get you me to sign up! Our main drive to FreshLime was the bot they offer, but BEWARE: there are specific requirements your website must reach in order for the bot to work, so make sure to discuss this with them ahead of time!! For reference, we use GoDaddy and our site did not have the capabilities to edit HTML so we could not install the bot. Before onboarding, I asked specifically if we would be locked in to a year contract and was told We do not do any locking in with customers. The subscriptions are paid month to month and we do a price guaranteed service agreement that can be cancelled if needed. READ THE FINE PRINT! I didnt and signed up for a yearly contract and have been locked in which I was told they didnt do. Being lied to in order to sell a product is not what I call professional, but thats what happened. I have been told they are appealing a cancellation for me and will wait to hear back and post an update.Just BE CAREFUL with what they tell you and make sure to read all the fine print.

FreshLime was a huge help in setting up our new, small-business with a service to help boost reviews from our customers. The setup process was not only easy, but all the representatives we dealt with along the way were fantastic. Everyone was friendly, explained everything thoroughly, and was excellent at communicating throughout the process. Patrick Raymond, our assigned rep was amazing and helped answer any questions we had and get us going quickly. I definitely recommend them!

Have had great experiences with them. Very helpful in getting google listing up and helped us resolve other issues with a business using our name. Highly recommended.

I had the opportunity to work with the Onboarding specialist and they made it super easy. It was faster and quicker than I thought. This will make it incredibly faster to generate reviews from my customers especially with the ease of use from the phone. Definitely worth it. Give them a try. You won’t be disappointed. Highly recommend

Zack was very knowledgeable and helpful! Will definitely be using their services!

Had a great onboarding session. All my questions were covered and I have grown my customers reviews on Google and a few on Yelp!

Alejandra has been great. So glad I went with Freshlime!

Very friendly and informative. No pressure, easy to talk to. Very pleasant first visit.

Alexis Whitney and James Cook have been awesome in helping me with my account and have been extremely helpful. When I was having some issues. They were very very understanding and stayed on top of my needs. I cant thank you enough!

Jonah White was very professional and helpful!!

Very knowledgable trainers, that are patient and friendly

Nichelle was very helpful and friendly.

Ive been very satisfied with Fresh Lime in how theyve helped me market my business. Their unique email and text campaign have really helped to me to grow and bring back my past customers. Ive seen substantial growth with Fresh Lime. The communication with Fresh Lime and issues they solve for me is always fast and very easy. Well worth the money spent with this company. Very fantastic, smart and energetic staff who are always looking out for me. I would suggest this new marketing company to any small or large business owner.

It was very professional and informative

Very professional service and friendly staff.They are able to answer your basic questions rapidly and will get back to you with more detailed answers for the other questions.Great tools to work with,but make sure you put them to use.

Fresh Lime did such a great job of onboarding me. They sent me well organized emails with tasks to be completed and when I didnt complete the tasks in a timely fashion they just called me to help which is really what I needed. I appreciate them taking the initiative and the personal touch to get me started using their product!

Spent over an hour with Elle in a virtual meeting right from my own desk! She was patient, detailed and very considerate. She explained the process and left me with the feeling of promise for our business. Fresh Lime offers an excellent service to their clients. Thank you Elle and thank you Fresh Lime!

I love the Freshlime platform. Taylor Burnett Told me about it and showed me what it can do and I have been hooked since. Taylor is your guy to go to if you ever have questions or want to know more.

Great resource to help us connect with our customers and allow us to tell our story by managing our information and reputation. Highly recommend to any business.