We were thinking we needed alternator replaced. They diagnosed a dead battery and replaced it for less than we would have paid at the discount store. Great service. Thanks!
We love Powells Automotive!! Everyone is so friendly. I have always felt like they have been completely honest with us. My wife will not let me take our cars to anyone else.
I am thoroughly impressed with this company when I brought my van in to get serviced I was called several times throughout the day with updates they where fast and went above and beyond with what was needed and in a timely manner defiantly recommend
Stand up shop. Very honest. I worked with Greg and he was very organized on top of things. I only discovered the shop after calling it when I was having an alternator put in at a different shop. I price checked & this place was $70 less. It was also recommended by a friend and I regret taking it to another place based off of another friends referral. Moving forward, I brought my car here for diagnostics. Highly recommend them.
I love Powells! Greg and his team have taken great care of our family for several years. They are affordable, quick, and most importantly, they are honest to a fault. I will continue to go to Powells for all my automotive needs and will refer everyone to them!
Although I havent had an auto repair done here, I was impressed as I drove into the parking lot. I travelled there to get the owners signature on a few documents. The cars waiting to be repaired are parked neatly in stalls. The office portion of the shop is well maintained and clean and decorated with automotive memoribilia such as a Route 66 clock. When I need a car repair, I plan on using Powell Automotive even though I live twenty minutes from his shop.
Great, fast & friendly!
Greg and his mechanics went the extra mile to test and find my cars problem. I trust their work and appreciate their honesty and service.
Prompt, professional and good work. Will take all out vehicles here.December 2019 update: these guys know their stuff, they are reasonably priced, and are extremely honest. We took our car in for a third opinion and they were correct, the other two shops were incorrect.If youre looking for a well run, honest, fair priced shop this is it!
Powells Automotive was recommended by several people. Weve used them many times in the last year. The owner and employees are always professional, they have a great sense of humor and get the work done very quickly. The quality of workmanship is excellent, he is upfront with everything from final cost to the length of time itll take to finish. In addition, the charges have always been very reasonable. They dont do unnecessary work just to make a few extra bucks and have been the best auto repair shop Ive ever used. Highly recommended.
Fast, friendly, no-nonsense. Car maintenance isnt my strong point, so my review is based purely on his customer service. From start to finish he was communicative and he over-delivered. He quoted me and had everything finished when he said he would. Ive read other reviews bashing him, but as long as youre on time, tell him everything that needs to be looked at, and give him the time to work, hell make sure it gets done and gets done right.
My family has been going to them for years. They are very honest. They always tell you your options. Very efficient, and easy to work with. Best of all, they never overcharge! Highly recommend them to anyone, and everyone!
I used this service as an out-of-towner on the recommendation of a friend. I received fast and courteous service for my daughters vehicle when I was in a pinch and needing to get back to Idaho. Greg at Powells was great, and I highly recommend this business. They are competent and trustworthy. I was highly satisfied.
I had a great experience here. I really appreciate how quickly they will able to fix my car and they did it for a fair price. They were also very friendly. I would recommend them to anyone and I will definitely go back for any future repairs on any of my vehicles.
We took our car in for some radiator work and the part was defective and caused water to get into the transmission and ruin it. Greg fought for us with the manufacturer that sold the part. The manufacturer said that it wasnt there fault and we must have put water in the transmission. Greg does no do transmission work, but he made all of the arrangements to send the car to a transmission shop (Gears Transmission - also an excellent choice) got the transmission replaces and covered all of the costs while he fought with the original parts manufacturer. Im sure that this was money out of pocket for Powells, but he cares enough about his customers to do this. It would have been easy to tell us that we need to take up part warrantee issues with the manufacturer ourselves (like so many other shops would) but he backed the whole repair. Needless to say, if Powells can fix it, we would never consider taking our cars to someone else.One more thing. Dont expect to drop your car off for same day repairs. They are always busy. Thats a good sign of many happy return customers.Thanks Greg!
They are great..... When they call you back. Unfortunately when they are busy dont expect a phone call back.
Greg saved me $1500. I went to Brent Brown and got an inspection done and they said I would have to spend $1700 to fix what what wrong with my truck. I took it to Greg for a second opinion. He explained everything in detail about what happens to cars as they get older. He said it is very common the problem I had and it was minimal, that most cars that are 15+ years have it. He saved me $1500, was able to fix the one small problem I had and recommend an alignment guy, Sids Alignment in Springville. I will be forever grateful to Greg and his resolve to be an honest mechanic. Thanks Guys!
Great service. Had water pump that was going out and got me in and out. Honest up front price, and charged me exactly what they said
They are fast, friendly and a good honest car repair place.
I have used Powells on several occasions, and I will be a repeat customer for as long as they keep up the great service. Here a few examples of great service:Driving my mini van in Southern Utah, I mistakenly drove my car for about 10 miles with the e-brake on. I brought it to a local shop in Cedar City to look at, and they quoted me close to $800 to fix my brakes. Thinking that excessive, I drove it to Powells, and they found the same issues, but charged $150 for the same work.My next notable experience involved my Mini Cooper. I was having transmission issues, and I brought it in. The owner immediately told me his shop did not work much with Minis but he would be happy to take a look. After looking at the car, making several calls, removing the transmission, performing a transmission flush, they could not figure out the issue. They didnt charge me for the work, since they couldnt find the problem. He himself was quoted $5500 for a replacement transmission from his vendor, but didnt want to do it, as he himself felt the price was excessive.
I brought my car in that had been in an accident so that the mechanical issues could be diagnosed a price put on repair. The damage was fairly extensive and the diagnostics took a while, but I really feel like he gave me a complete picture of what was wrong and how much it would cost. He also gave me an honest opinion about the value in having the car fixed. In the end I decided not to fix the car and he seemed quite relieved actually, even though it would have meant a lot of good business for him. Additionally, when I tried to pay a diagnostic fee for all the time he spent looking at it, he said to not worry about it. I tried to insist, but he would have none of it. The man does honest work and I would trust him with my business again.
Good staff
Might be a good thing but they are always busy. I think they go through a lot of businesses but when they get to you they are quick. I took it in on Thursday made an appt for Friday then was late to my appt on Friday so they gave it to the next in line so they called on Monday morning and it was ready to go that afternoon.
Great service, quality parts and finished the repair early. Friendly, cleanest shop Ive ever seen, highly recommend them for great work!
They do.good work at honest prices.
Always a positive experience. Honesty & good works. I return as often as needed and recommend to friendsv often.
We truly appreciate the integrity of their work. They added an oil additive to stop the oil leak and it has worked perfectly. Other places wanted to do much more expensive, unnecessary, and extensive work. Thank You!
Great people and company to do business with! I’ll definitely be coming back.
An honest mechanic who doesnt price gouge. This is a standup shop. Weve been loyal for years.
Greg is very honest, and has treated me really well over the pst few years. His shop does good work and he stands behind it.
Ive taken my vehicles to Powells a few times. They are always prompt to fix the issue and are always honest. They could have nickle and dimed me, but they didnt. Will bring all my vehicles here as long as Powells is around.
Always provides excellent service at great prices.
Super fast service, good prices, I will for sure go back when I have car issues!
Friendly and knowledgable staff.
A good group of guys.
Husband actually trusts this shop. That says a lot to me.
Great service!!!