My vehicle is 2006 Jeep TJ that needed a windshield replacement. What set them apart was educating me on the different types of glass out there: aftermarket versus factory glass. I didnt know there was a difference and price can usually dictate that. PGW was the maker of the glass to be installed. So I dropped off just the windshield frame figuring they could get to it whenever they had time; I wasnt in a hurry as its not my daily. Sipping the first cup of coffee the next morning I get a call that its done. Awesome! Faster than expected, high quality glass and a price point with no hidden fees. Will be doing business again soon.

Mandy was a doll and pleasure to deal with, John was a great guy, professional. Pleasure to deal with this company. Will continue to do so and recommend them.

They were just so kind and I was treated like they knew me for years! And their fur babies were adorable! Thank you Big Johns!

Replaced front windshield and they did it on time and was the cheapest we found. They’re super friendly and make the time pass as we waited. I would recommend them and they do mobile!

Great place great people ten out of 10 would recommend 👌😊

Fantastic customer service. Mandy is the best.

Big John recently installed two new automobile windshields for us. The work was superb. I highly recommend his company to anyone wishing to have new auto windshields replaced.

With our auto insurance we werent able to do business with Big Johns but I want to say that Mandy who works on the office was very helpful in contacting our insurance and get the ball rolling to replace windshield. I would certainly deal with this company

Very happy with my new windshield! These guys came on time and were really nice. They switched out the windshield fast and efficiently and left no mess behind. Now if only the rest of the car looked as great as the windshield does. I would reccomend them to anybody. Also, after calling around, I found this place to be the best deal so youre getting great service at a great price. Cant beat that!

Very knowledgeable and helpful.

Excellence! John knows when windshield repair is possible or if replacement is necessary. Absolutely dependable: returns your calls & shows up on schedule! Coordinates w/ your insurance co = hassle-free for his clients. John & his side-kick, Jim, work together like a well-oiled machine & expertly get the job done w/ no mess, no fuss. This is a successful local small business worthy of support from their community and all of these five-star reviews are absolutely well deserved. Congratulations John!

First, this review is long over due.. Last year Big Johns replaced the front windshield on my wifes Toyota. It was replaced while her car was at the dealership being serviced. Big John went by the dealership and replaced the windshield for our convenience. When my wife picked up her car she noticed that the windshield had some imperfections in the glass, (you would not have seen this unless you drove the car). We called Big Johns the following day and they said bring it by. They got in the car and found that there were imperfections in the windshield from the glass manufacturer. They ordered the replacement glass came out to the house and replaced it the next day. I cant say enough about Big Johns Customs. Their customer service and workmanship are outstanding.

Excellent service out the next day with the window.

Top notch service and great guys!! From the initial phone call to the completed job, everyone was very pleasant and knowledgeable. Geico tried numerous times to steer me to their Preferred shop for my windshield. Forget that. If your local, may I suggest you deal with Big Johns. I dont leave many reviews, but when a company deserves it, I make sure to.

I have a big truck, with a two piece split windshield. One side was broken by a local truck wash. A national chain did that one, but refused to do the other. The other side had leaked, and the national chain refuses to do any work that requires extra effort. So, I wound up with Big Johns Customs. Two guys came out, and did the job. It took a little extra effort, which I expected. It cost a little more, which I also expected. This weekend, I was coming back from North Carolina, and I discovered that the national chain had broken the wiper blade during the install. This is the third windshield in two years that the chain has done for me. It will be my last. They broke things on all three installs. John is just as fast, easier to deal with, does really good work, and most importantly, doesnt tear your vehicle up. I WILL be doing buisness with him in the future.

I cannot say enough good things about this company! From professionalism to outstanding work. Geico sent them to replace my windshield and I am so glad I saved the business card! A window in my house got broken over the weekend and they arrrived within 24 hours for repairs. Which other companies told me were not achievable and tried to sell me a whole new window. John was able to repair my window at an affordable price and I can highly recommend them for all glass needs! They also cleaned all of the broken glass outside and definitely exceeded my expectations!

Not as custom as advertised.

Very good n. Dependable on time I would recommend him to anybody

Big John Is the best! Great guy to work with! Very professional and wonderful personality! He knows more about glass than anyone around! and he makes sure that everything stays clean inside and out! No glass left behind! Thanks John for making us all look so great!

This facility worked with my insurance company and waived any remaining balance not covered by my insurance for my windshield. John was on time and replaced my windshield at home even though he couldn’t get in contact with me. Staff was very professional and courteous over the phone. I will definitely return my business to them and recommend them. I prefer to support small businesses when possible.

From the time they called to let me know they were a few minutes away to the time the job was completed was not even an hour! Excellent job guys. Should have called them before I tried Safelite, who brought not one but two broken windshields.

John & Mike replaced the windshield on my Chrysler. They were both very very experienced and knowledgeable with windshield replacement. I highly recommend the staff of Big Johns. Thanks for a job well done.

I had a problem : my inside rear view mirror came loose from the windshield installed about a year ago in a northern state. Called the office to make an appointment to have it reattached and was told that wasnt necessary. They have a free drive in after 4 PM and would take care of it. Sure enough, I arrived after 4 and even though there were 3 other vehicles there to be fixed, they went ahead and fixed my mirror at no charge and were extremely courteous and kind. Can tell you this a first class facility.

Quality work and friendly staff!

Great job came right to my job site and put a new windshield in thanks guys

Fixed my ac fast!!!!! window repair...tire rotation...plug in my tire and oil change ...recommend to anyone around the area. Great work JOHN be back soon

Incredible service! I had a window on my car that needed to be fixed and he made quick work of it. He even came to my place of employment to do it!

My family is from St. Augustine and we decided to take a trip to the Villages to visit my wifes parents. While out there, our back window shattered on a Friday night. The next day we called countless repair shops, including the big name guys, and John was one of the very few that answered. Not only did he answer but he was extremely polite and his price was WAY cheaper that anyone else in the area (we called some places on Monday just to double check). He told us to bring the car in on Monday at 11 and he would get it fixed that day. By 2PM I had my car back, good as new. He even pointed out what caused the shatter in the firstplace.I highly suggest giving John your business. He was very fair, professional, and did a wonderful job fixing our window and cleaning any remaining debris to keep our kids safe.Thanks so much John! All the best to you and your team!

Great service very good pricing! Made it too easy to get my window fixed!

Great guy!!!. Just came from his shop. My drivers window was off track and i couldnt get it back on track . he fixed it in 5 minutes! !!! Said, todays freebie!... Super nice, going to get a detailing done to my car from his shop soon.... Didnt know his shop even existed ... His shop does alot of services

Great experience. Friendly people. Will definitely return in the future.Thanks John for the great service.

On time quality service with the best quality parts ... No other shop will touch my vehicles

Was able to fix my window in a timely manner and for affordable price

Great work on the site

Great customer service if u want a job done right this is the place

Went there on a Friday before a holiday weekend, around 4:30 PM and Big John helped me out! Great HONEST folks!

Excellent- very helpful

The people there treat u fair and with respected would surely go back

Good honest man with good prices

Great service!

Big John is GREAT!!

Veery friendly honest

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