We were able to find everything we needed for our new kittens.

Luv this place can always find what I need n if they dont have it they will order it in for you. Plus my dog love the groomers and likes looking at fish when she goes with us

This a great store for all our needs for our cats, selection is good and the staff is friendly and professional

Probably o e of the least helpful ones Ive been too. Also if you want to adopt a pet it isnt quick at all!!!!! And hardly no one ever gets approved ever.. they want these animals to have homes (the cats especially) but they want too much personal info like income, if ya rent or own a home, and employment, etc...... I felt like I was applying for a high end job lol its bull soo if you want to get a new pet ur petter off going to the humane society in your local area...

If your looking for a good place to buy fish dont go here.They are extremely violent when getting the fish, and even when they tell you the those 5 fish cant be in the same tank together the continue to bag ALL of the fish in one bag.Which can cause a fish to stress and isnt healthy.Also when an employee sees a fish that is almost dead or dead dont just leave it in the tank take it out.And if the fish is moving just by the current of the filter dont leave it in there and just say oh Oh well its still moving. It was so obvious the fish wasnt alive it wasnt moving at all and was just moving by the current.If you dont know how to take care of fish or even sell them dont sell them at all.

The employees are always so pleasant and in a good mood. I buy with confidence because they have an excellent return policy. I have returned many toys and even treats that my spoiled cat was not fond of. I wish there was a bigger selection of toys. Over all I go here for all my cats needs.

$35 dog pillow for ONLY 10 bucks! And we dont even have a dog! But we love a comfy pillow💯

Pet Smart Lebanon. Terrible! Incompetent grooming and management! If I could give it less then 1 star I certainly would. May I suggest some employee training as well as management training. I will Never go there again. When people say there Terrible believe it!

DONT TAKE YOUR DOG HERE MY DOG WAS INJURED AT GROOMERWhen I pick up my babe from groomer this what I get back when I talk to Kat the groomer she tell me oh I forgot to tell you but I’m going to transfer to a manager to see what can we do manager was so rude didn’t care at all worse experience ever

Pups were very comfortable

Loved the grooming done by Chase for Kona our Aussie wheaten!!! ! Terrific customer service!! Will definitely be returning!!

The grooming is excellent but the accessories are too much spencil

The store was clean and the staff was super friendly! Charlie even got a treat at check out

Please be carefully when picking out chew toys for your puppy! Read the warnings!! Manger could care a less when I bought to his attention!!! Does Petsmart really care about the products they are sell to our pets, which are apart of our Family??? READ THE WARNINGS!

Courteous and helpfully employees. Very clean and organized store. Like shopping there.

Took both my dogs in fir a first time grooming and they did a great job.

They are literally always out of bugs for reptiles. Poor selection of options. Almost always out of stuff even when Ive gone in the same day as the order came in. They limit you to only 100 crickets which isnt much when you have multiple lizards. They havent had hornworms, super worms, and wax worms in months! Pets arent taken care of well at all and when you say something that they should check on them they get snappy and rude with u. Its not our fault that we need to tell you to do your job! Your far better off going to breeders for any reptiles or bugs. Dont go here!

I’ve had my dog groom there before and had no issues however that groomer no longer works there. So I asked for an experience to groomer that was good with medium size dogs and the girl had quite the attitude when I picked up my dog only to find out that she was not able to groom the dog at all or trim the nails. She said she was only able to give the dog a bath (and charged $60 for a bath!!) because the dog bit at her. The whole grooming last time was $82 !!?? If she had the attitude with the dog like she did with me I can imagine why the dog did not like her! Would not recommend Pet Smart for grooming!!

Went in to get fish food, and came out with a hamster. The associate was very knowledgeable, and took the time to hold each one to find the best fit for our family. She recommended different things to me concerning food and a home for her, and we ended up with a perfect addition to our family! The cashier was also very nice, quick, and easy to talk to. It was a very good experience! And yes, I did get the fish food:)

Great service, my dog looks like a puppy again, rather than a shaggy yeti.

Have all my pets needs. Have some beautiful cats that need adopted. Even cats need a safe loving home.

Staff are great love how they always say hello when entering and always great customer service...one negative lol always sold out of crickets lol but its all good ...😊

We love Kat and how she treats Lulu. She does a great job and Lulu loves her. The last treatment she gave her for shedding and dry skin is terrific. Thank you Kat.

There was a issue with a item I purchased. The supervisor was quick to help fix the mix up. Always great and friendly service. Do a lot of my pet shopping there.

I love going in there and looking at all the animals they have

They do drives for the humane society and the staff is always so friendly.

Went to shot clinic. Organized and fast. Great staff

Always happy with the customer service there and I think its great how they still help out and help you unload toi your car.

Typical store. Friendly staff. Good selection and prices

My curbside order was filled quickly, in way less than 3 hours, it was correct, and brought out by a friendly associate. I’d order or shop here again.

Workers every helpful

You can get pretty much anything there for your pet but more expensive

Petsmart always has great deals! I also love that fact that if my pet doesnt Ike the treat or food I can return it with no questions asked.

Better then micdonald they are nice kind and sweet and there great with all pets

Love shopping there because they always have what I need.

No one around to help you, finally found someone and he was in a hurry, not very helpful

One of my favorite places nice and neat I have purchased my first leopard gecko

This place has gone downhill from many years ago. Years ago I used to go here when it was under different management and the store was always clean I never saw dead fish in aquariums and everybody was courteous. But lately over the past couple of years Under New Management, I find things unkempt, dead fish in the aquariums and even when I notify Assisi its about it they just keep on going about their day rather than removing the dead fish, employees try to argue with you about the things that you want. They used to be paired with Petco and participated in the dollar a gallon sales at Petco does twice a year they no longer do this and their prices have gotten outrageous. And now I find fish in the aquariums that arent even really worthy of purchasing for a display Aquarium. What I see in those aquariums now look like things that should have been culled. Used to be able to get fish decent-sized there, and now it seems like theyre selling fish that just came out of the fry tank for the same price as I used to get a 2 or 3 inch fish for. And my worst experience that I had there was last year, I bought a 125 gallon aquarium as an anniversary gift for my wife. Upon getting it home and put it in my house I was flipping through all of the papers and found no warranty card. When I called the store they said that it would have been on the backside of the display sticker I looked on the backside of that sticker was blank. When I called Aqueon they said that PetSmart being an authorized distributor of their tanks issues the warranty card with the tank, however I got no warranty card and PetSmart refused to get me one. So Aqueon could not insure my tank. So now I just have to hope and pray with this tank because if anything goes wrong its not warranted or insured. Then I did a little more digging and an ex-employee told me that they were told to remove the warranty cards from the larger tanks for some reason. The only thing the only thing IThe only thing the only thing I go there for now is pet food and I switched all of my aquarium needs over to That Fish Place in Lancaster. Longer drive but great selection great customer service and guarantees all of their stuff.

Great selection, but outrageous prices.

Good place t shopVery nice people there

Great buys on Halloween toys. Picked up some dog shampoo.

Love bringing Bentley to Tiffany!!

Went to go shopping with my 84 year old mother whom cant walk far and they have NO electric carts for the handicapped. So we had to take our business elsewhere.

Puppy training found lacking. only one teacher. not communicative. missed several classes. failed to respond to many calls. seems unable to accomodate private lessons as advertised on wesite. would not use again.

I am an animal lover and I love this place for food and supplies and just to check out all the animals they have

Knowledgeable staff, good selection.

I have been a PetSmart customer for over 5 years. I have purchased all three styles of collar tags (Regular, Adjustable and Double-thick) and used them on 8 different dogs. I have never lost a tag that wasnt lost with the collar. Even after 10 years of abuse the tags are still clearly legible and in good condition. My dogs have ranged in weight from 60 to 85 pounds and run free on the farm often. Collar Tags are the only tags I will ever use.

My tags were beautiful! I loved them and I get them right away. Unfortunately my cats wiggled out of there collars and lost them. I am reordering right now.

I love going here for all my pets needs!

Great people at grooming

I get my bird feed here I have no problem with it store As Nice clean employees are friendly

Ashlynn is one of the best groomers. Does a great job with our lab.

Rebecca did an absolute amazing job with my dog Chico. He is not the best around people but she said he did so well. I will defiantly go back to her again. Also will recommend to everyone I know. Thank you so much for doing a great job on my baby!!😁

Nice and clean. Great selection.

Employees are very helpful, average pet supply store.

Excellent place.

If their were an option for zero stars that would be my rating. To many frustrating occurrence to mention. I dont have that much time.

Very clean employees are well mannered and helpful also high spirited

Enjoyed our visit. It was clean, and they had everything that I needed for my bulldog in stock. Sarge is sporting a new red Kong harness, and he also got a new short blue leash for more puppy training. Blue Buffalo beef dog food, 2 toys, dental chew sticks, a grooming brush and a toothbrush kit. My daughter is trying Blue Buffalo kitten food and got her kitten a toy also. Great things on sale too. At check out the cashier was very friendly, and enjoyed when Sarge tried to scan himself out. Great staff here too.

Always have what we need!

The people were very courteous very helpful very patient and decently priced

Customer service is great, selection is always ample.

Good place to go

Good place to shop.

Everyone was very nice. My brother and I came in about two or three times with bulbs that were broken, the staff was extremely patient and kind. One employee,K was especially helpful and showed us an alternative to the bulbs we had previously exchanged. This PetSmart deserves a higher rating!

I applied to adopt Meeko I hope to get approval from Pet Smart

Never have crickets, meal worms, superworms...

Was very disappointed with customer service and when ask to see something I was told that they could not get the item out for me that I could only see it through the critter keeper. And then when I asked about crickets I was told that there were only the small boxes left. Was very disappointed with the every time I go in for something they are always out of these items. It not just this location its every location that I have been to.

They always have what i am looking for.

Friendly and helpful employees. Good selection. Curbside pick-up available.

Great variety. Great service.

The people are very personable and they were great in helping us choose all we needed for our fancy mice

Good store with great staff. Adopt a animal today!

Out of crickets 3rd petsmart I went to

Love this place

The staff is very knowledgeable, friendly, the manager informed us that they price match anyones price except third party sellers. The prices are already very competitive and they let you bring your pets in!!! What more can you ask 😁

Very organized very clean need more help to check out

Not much choice, specially if you are bird lover

Associate was very helpful we were looking for fish to fit the size tank and they were helpful on types that would work

Extremely large selection of pet supplies

Genius Domesticatus canis

Hard to find anyone who was working other than the girl on register.

Food is getting more expensive. Wish they had cheaper chew toys.

Employees were helpful.

Couldnt find a parking spot! Lol

Great store that allows your pet to accompany you. Great service and fair pricing.

Clean store. Pleasant and helpful employees. Laid out nicely so finding what you need is easy.

Good deals and service 😁

A little disappointed with there selection in dog treats.

Went to this location to get pet food, we were held up by construction and ended up arriving just before they closed. we went in and the first set of doors were open and the second set wasn’t opening. there were still people inside paying and shopping, so we assumed they weren’t working. we tried to get the attention of a dark haired employee and she told us we couldn’t come in, that they were closed. we were standing at the doors confused at 7:01 as they closed at 7. what could have been a 2 minute trip today will become a 30 minute trip tomorrow at 6:59.

Clean store, nice staff. Grooming team is wonderful with our dog.

Just looking around but did end up buying a collar.

Very well kept friendly!

Love PetSmart over Petco. The people are friendly and know a lot about the different animals. Also love that they have cats and dogs in store to give a home to where as Petco does not.

Has everything I need! Very helpful employees

Friendly service and well staffed for a chain store. Associate was well informed about fish and helpful.

My dog likes this place more than me. Unfortunately we have come by repeatedly to find them sold out of what we needed.If you tell me you sold out in a day, more than once, why not just order more inventory? 😳

All the fish we just bought from this store just had ich and died.

This is a nice Petsmart. Clean and bright. The fish look fairly well taken care of. Supplies are usually filled and its busy. Checkout staff are usually not that friendly. Floor staff or polite and helpful. Pets are welcome and usually some in there. A good place to go.

Wont groom my dog because they thought he had eye infection, but its from having a droopy eye as a puppy. Charged $67 for a dog bath🤬 but only would have been $110 for bath, cut, and nails done. NEVER returning there.Have to find a new place to get food and crickets for my bearded dragonWould give negative stars if I could