I have had my car worked on at many different shops in town but the customer service at those shops is just not it. I decided to finally give Jiffy Lube a try and was very satisfied with my experience there. The customer service associate was very professional and kind. They were quick with the oil change and did it all while we never had to get out of the car. This was great since I had to drag all my kids with me. I will definitely be coming back in the future! Thanks guys!
Worked efficiently and professionally. Reasonable costs for the oil change.
I stopped in at Jiffy Lube of Leavenworth today to have my oil changed. I was promptly greeted by Elijah who took care of me for the duration of my visit. The staff was friendly and polite and were able to get my service done quickly and safely. All in all it was a great experience.
Damon, Garrett,and Elijah went above and beyond to help me before the holiday weekend. They were definitely awesome people!! Im happy I met them in my time of need. Thanks you guys!!! I made it back to Iowa 😁
I love these employees. Very thorough and professional and friendly. Amazing place
The personal where very polite, explained in detail what was done. In my case also explained how their lift would damage my car, prior to do the tire rotation I had requested. I give the Leavenworth Jiffy Lube a big 10, for proformance, professionalism and politeness. Thanks for the service you gained a regular customer!
Great service, good convenience, low pressure when offering add on services. Easily accessed off of 4th Street. Staff was helpful and friendly. Understand that it is more expensive that just doing it yourself and youll be offered additional services. I did not feel as if I was being pressured for update and the technician have me a list of things he thought should be addressed and his thoughts on fixes outside of paying for a mechanic. Took about the time for me to walk down the road and have lunch, then come back.
Fast and convenient although they did not change all my fluids.
I am pleased I have this local Jiffy Lube to go to. The service techs are pleasant and gave me great costumer service. In and out in no time at all. Also being able to stay in my car made it all the more convenient.
Excellent crew! Very professional. Everyone had safety in mind and I have never witnessed a crew that worked together so smoothly and efficiently before. There are so many horror stories about similar places in kansas city and I tell people that is why I trust my local Leavenworth jiffy lube. I have been coming here off and on for the last 10 years and I am never disappointed.
It was okay. I loved staying in the car/drive through service. Wait was long and it was a bit pricey for an oil change.
In and out under ten minutes. The staff are on their toes moving fast and very welcoming and nice.
Short wait time for service. Staff was very helpful and friendly, they conducted service in a very timely and professional manner. Prices are very affordable. They even threw on a coupon for me at the end of the bill which was very nice and helped save some money. Been going here for years, never had an issue with them whatsoever. Would highly recommend to a friend for affordable, fast service.
During my oil change today I noticed there were only two staff members working on everyones cars. That is a little upsetting knowing that the higher-ups wont hire more people to help with this issue. At least the two people that was there serviced my vehicle in a timely manner and was very nice about it. 5 stars for the employees willing to work with those kind of standards. 1 Star for those in the hiring department.
Didnt have to get out of car, probably Covid-19 thing.
My experience At jiffy lube This morning was excellent, The team of people they have working there are Great. Thank You Jiffy lube
Fast and friendly was in and out took about 10 mins from the min I pulled into parking lot until I pulled out no wait at all
VERY EFFICIENT WORKERS! They are also very professional! On time and are good at what they do!
Wonderful and friendly service!!! Thanks ;)
Had a very good experience with Leavenworth jiffy lube. A very nice young man answered all my questions and was very knowledgeable. Great job Elijah N!
Very informative and helpful. Quick service considering I have a newer vehicle with lots of small crooks and crannies to work through.
Very courteous polite. Knowledgeable about my vehicle. Finished the job in a timely manner!
Great place to get an oil change. I was in and out in less than 10 minutes!
Clean establishment that holds true to fast service, even with tire rotation! Thank you!!
Fast and friendly service! Always a pleasure!
My air up your tires light came on in my car, I called all around Leavenworth trying to find someone to air up my tires. I was willing to pay but no one could do it and I cant either. I finally got ahold of a gentleman at Jiffy Lube and guess what? They did it in about 2 minutes and didnt charge a cent. Thank you Jiffy Lube.
Great service and helpful staff. They were busy, but thats understandable for a Saturday. Once in the oil change was a quick process. They also made sure I got the best deal I could.
Friendly and expedient service!
Courteous and quick employees but a little pricey for an oil change.
Having a drive through oil change without getting out of my car is a different experience all together but it was delightful. I wish the staff was more knowledgeable about other car issues other than oil but it was ok.
Efficient and friendly staff! A pleasant experience, and I brought them all three of my vehicles in one morning. They were on it!
The employees at jiffy lube always answer my questions to the best of their ability. They are very helpful and friendly, which is why I keep going back 😉👍
The team was super friendly, fast and efficient, the best crew i have ever seen, highly recommended...thanks.
Quick, friendly, and efficient service.
They mean it when they say Jiffy. I will be returning.
Easy and fast. Drive thru, stay in car.
I went in today for an oil change; the service was quick, the team was professional and the gentleman who took care of me (Damon W.) was pleasant, patient and gave excellent customer service. Thank You!
Quick and easy oil change... didnt even have to get out of the car!They have coupons on their website, $15 off so its worth checking it out!
Quick and simple. The personnel seem to have great knowledge.
The technician was rude, abrasive and the last person who I would have on the front line working with customers.I was charged for full service and just received a regular oil change. The receipt said they performed a number of other services that didn’t happen.When I questioned the tech about charging my credit card without first giving me the opportunity to select which services I wanted performed or by not telling me what I was paying for is not an appropriate business practice; he became confrontational and cursed at me.He openly complained about my questioning to a co-worker in front of me. She then approached me and made false statements claiming I did and said things that I did not about the performed services.Never again will I bring my vehicle to this location. Poor service. Based on my experience, I have taken my vehicle to another location, different company, to confirm that an oil change was even performed and that everything was safe for me to continue driving.Update...The owner called to apologize. He was very apologetic and gracious in his responses to my concerns. He took care of the issue and after our conversation, I can say my disappointment resides in my experience with the workers involved, rather than the organization as a whole.
I do NOT like being pinned into my car while getting an oil change. Im sure they are scared of Covid but forcing a person with PTSD to be trapped in their vehicle is torture.
Great service in a safe environment. Did all I approved on my cars and made sure they did exactly what I needed and wanted done.
In and out. Never had any issues this team couldn’t solve
Not bad. Crew was quick. Requested state inspection but no print out to show for it. Knowledgeable about scheduled services for my vehicle.
Always friendly and fast
Good experience. They did a great job getting customers in and out while taking the appropriate safety precautions due to Covid 19. Staff was professional and courteous.
Very friendly staff and super efficient! Love this place!
Fast and friendly service...highly recomended.
Quick, professional and knowledgeable. Will definitely be back.
They always do me right. 78 st. Kck
Service was slow when got there. 2 vehicles in the stalls. Took 40 minutes to get those vehicles out. Then I had a 13 dollar of coupon but after all is said and done really only saved on their extra fees still cost 66 bucks for a 69.99 oil change
They always do a good job, never had an issue and always fairly quick. Little to no wait on the days I go.
The workers at this location were very kind, professional, and quick. I definitely recommend them if you just need a quick oil change.
Super fast and professional, very friendly and personable.
Service was very quick and done while I was in the car. Technicians were knowledgeable about my car and answered all questions.
Not only did I find out that they didnt drain the oil completely when doing a routine oil change, they also did not seal it correctly and all of the oil drained in my driveway and along the highway until I noticed it. Then after returning 4 times for them to fix the issue, I had pieces of my vehicle falling off in my driveway after leaving there. Will NEVER, do business with them again.
Team was awesome!! They even hung my spare tire back up under my car... Recently had a tire blow out and shop I took it to for a new tire didnt bother. Anyway, I will be a return customer!!! Thanks guys!!!
Besides the great service that I received, the service team followed strict pandemic safety measures. All of them wore masks, and I stayed in my car with my mask on while they performed my oil change and tire rotation.
Really helpful staff and quick service
Quick crew, try to get in early when you can! Fair prices as well
Always get me in and out fast
Very quick and everyone is friendly.
Good, fast service as always.
Walk in service was amazing and quick.
Took maybe 15 minutes start to finish for my oil change. A different franchise told me 45-60 minutes even though I made a appointment. Called this location glad I did. Will return for future oil changes now.Returning customer 10/10/2020 still great friendly service. Had a short waiting time before my oil change. Fast drive up service with social distancing in place.
Very fast,friendly and professional
Daughter went in for an oil change after seeing the sign out front showing an inexpensive lube service. She ended up having to pay $70 for an oil change for a Toyota Corolla and was also made to feel she needed multiple other services done on her vehicle. Extremely unhappy with the high pressure situation a young girl was put in over what should have been a quick cheap oil change. She was also charged $29.99 for a tag bulb...
Fast service
Friendly, professional service. Every time.
Needed my oil changed, was able to use a coupon. Sat in car and waited a very short time and was very satisfied with the service
Great customer service and quick service!
Great place to go
These guys are amazing! They went out of their way to help me. They helped me manually change my flat tire when their mechanical lift was down after I’d been turned away by multiple places because they were too busy. Best customer service I’ve ever experienced.
Quick accurate service
Easy. Affordable. Friendly staff
They were knowlegable and efficient; if I hadnt been doing my own maint. and repairs for 37 years, I would have no qualms havinf them get my hoopty on the road.
OVER $105 for a Ford pickup, 5.4 gas engine. EFFING UNBELIEVABLE.The Ford Dealer (in LW) only charges me $10 more for servicing my Ford DIESEL pickups which take FIFTEEN QUARTS of oil. Valvoline charges $50 for the same service on this 5.4 gas engine. NEVER AGAIN!.I sent the truck in with an inexperienced young employee and they got more than an oil change. They should have gotten kissed along with the screwing.
Just didnt top off my oil and that upset me kindve.
Very friendly staff, fast service!
Very quick service and friendly staff. I was in out and for an oil change within 15 minutes. They even vacuumed my floorboards.
This was a busy place today. Their service is good. Friendly & not pushy.
Staff was super friendly and the service was done in a timely fashion!
Usually aint too hard to come in for a quick oil change, but busy or not amazing staff of people that are efficient and speedy at their jobs. Friendly as well too.
$90 for an oil change? 1st and last visit today. You should be ashamed of yourself Jiffy Lube.
It was fast, customer service was really nice. Will definitely be back
WARNING...LOCK UP OR REMOVE ALL VALUABLES!!! I went to this establishment and realized shortly after my $200 Garmin unit had been taken. I reported it to the manager right away and was practically laughed out of the store. Obviously never went back again!!!
This is a good place if you dont have the time to change your cars oil yourself. I went here and was out in roughly 45 minutes with 2 cars in there already, so it was speedy service. I just think they overcharge a bit so that knocks down a star rating for me. But it is convenient and a very good oil change.
Costs a bit more than you want to spend and they dont put the correct oil in your vehicle. My truck runs 5w30 and they put 5w20. Its fine for colder weather but isnt healthy for a longer engine life..... And they wouldnt rotate my tires... Said one lug nut couldnt be removed..... Even though the other jiffy lube I went to rotated then just fine.
Good service fast
Quick, friendly and competent service, overpriced for the job, though I suppose thats the cost of convenience.
Had a great service staff was friendly only took me 20 minutes total they did a great job I would recommend this place to anyone
Friendly, positive/upbeat staff.
Great group of professional individuals. They appear to like what they do. Quick(Jiffy) and precise work.
Awesome!
Very good friendly service
Super fast oil change. I was in and out in 15 minutes without an appointment.
Seems to give okay service, but need them to open on time.
Great service. Very fast and efficient I was there less than 15 minutes. It is a bit expensive for an oil change but saves you the hassle of doing yourself.
The guy at the front desk was very nice and the oil changing service was extremely quick! Definitely will be back!
Pitstopped here as had a low tire reading, they put air in my tire at no charge..thank you! :-)