Ive had state farm for years. We moved to Texas and we continued with state farm because we never had issues. The new office was all issues from day 1. A year later and with many issues monthly (my premium was higher every month so I had to call monthly) I found out I can change offices. I made a last phone call with, yet again, a higher premium and they tried to blame me for their mistake. The agent hang up on me and another agent gave me constructive criticism by telling me I call too much. So, now Im hoping the new office is better. Worst customer service ever and now Im stuck with a bill that is $100 more than my usual bill because they dont know their technology. Also, still waiting for Tyler Landry to call me......
Called to have a issue looked into and update some info and Drew was amazing he saw the problem immediately and is going out of his way to help!
Tyler Landry and the team with Statefarm has been great in handling our needs for insurance. They are clear about the services they issue and they have some great prices. Courtney has assisted me along with her team to provide the best service they can. I highly recommend them.
Extremely helpful, renewing my policy and saving me money which is a great thing!! Very pleased with the staff and their expertise!!
Emily is truly amazing. Always focused on making sure that all my needs are taken care of and all my questions are answered. I have never had this kind of upper level customer service with any insurance company. I also am very happy with Courtney. Its hard to find a good team ...much less stellar employees. I recommend you guys to everyone.
Tyler Landry and his team are amazing! I have had the pleasure of working with them for over a year now with my auto and renters policies. They are very thorough and helpful. Emily is amazing!! She went above and beyond to help me with an issue. She took care of everything and followed up with me. I highly recommend State Farm and most of all THIS team.
Tyler Landrys group is the best. They are always looking out for your best interest and are very knowledgeable about the concerns we all face. State Farm has the products to give your life a sense of security. They want to protect and serve and they do a really good job of it.
Thank you for great service! Paul has helped me with term life insurance and short term disability. All of my questions were answered quickly. I can sleep much better at night knowing I have this great coverage from such a reliable and steadfast company.
I love my insurance agency. They are informative and very helpful. Had to switch almost a year ago and they saved me money and made the transition very stress free!
Super helpful on the phone! Always with a quick response and ready to help with all of my questions/concerns. Love the staff!!!!
They are very pleasant to work with and they saved us money.
Tyler Landrys State Farm Office is the best office I have ever been insured at! I have never received less than REMARKABLE service from everyone in the office. Courtney is so great you should ask to speak to her every time!!! I LOVE STATE FARM
Tyler and his team are efficient and want to make sure that you get the best policy for you and your family. Tylers team will explain what goes into your policy and how it protects you. They are very knowledgeable and great people to do business with!
Had a great experience here! Mason was super helpful and really went the extra mile to help me out. Would definitely recommend this office to anyone looking for coverage.
We have been with State farm for over 25 years and not been disappointed. We just had a check up with Paul and there’s always some little tweak that adds much peace of mind with our policy coverage— always looking out for our best interests!
Worst experience ever.! This office gave me nothing but trouble after the 1st month. Got cut without notice (agent didnt fix underwriting) was basically driving without insurance. Jacked up my premium to $187 from $132 and my renters from $22 to $33. Charged me for a late fee wherein they have my card on file for recurring monthly charges. Then 1 day they just decided to charged my card a total amount of $301 (unauthorized). Agent just stopped answering my questions after all this increased occurred. Shout-out to my great agent Taylor Reardon!!! 1st and last experience with State Farm!.
Had a wonderful experience dealing with Tyler Landry Insurance. They will answer any questions you might have about your coverage. Would highly recommend.
We love the personal care and friendliness! Emily is awesome and always takes care of any questions quickly and professionally.
Great customer service. Paul Cleveland with this agency has been so helpful to our family. He is always ready to research for us and provide the best options for us. Our insurance portfolio has been tremendously improved with his always professional assistance.
Amazing, and very responsive to all of my questions. Has walked me through of the intricacies of obtaining multiple policies and combing under one umbrella.
I have never had a bad experience when dealing with the Tyler Landry staff. Every interaction with the staff is always very nice and willing to help with whatever question I may present. I would highly recommend them!
I highly recommend Mason Lipsey. He was very friendly, thorough and asked all of the right questions to make sure I got the exact coverage that fit my needs. Probably the best experience I have had dealing with an insurance agent.
You always get amazing service at Tylers office! His staff is there to help in anyway they can. You know you can depend on Tyler and his team to give you top notch service and take care of you when you need it.
The absolute best Insurance agency / agent I have ever had. Nice, personable and easy to deal with. AND, State Farm actually took a rate decrease and passed it along to me! Tyler and Emily are the best ever!
The staff at Tyler Landry State Farm is always incredibly helpful and works hard for you! I appreciate everything they do!
Wonderful, friendly quick service! Love these guys! Save me money and always there when i need them. Will not use any one else ever
If you all could stop calling me, hanging up when I say hello, and then expecting me to call you back so that you can try to sell your insurance policies to me, thatd be great. If I requested info, it wouldve been 6+ months ago, as Ive told the first person I spoke to, and I am no longer interested. If this is the reason you all are calling, your response time is terrible. Please stop calling me.
The professionalism and integrity that Tyler Landrys staff has shown me since Ive been apart of this family, puts them above any and all other insurance agencys. If you are looking, look no further. Thank you all again.
Ive known Tyler since they opened there doors. Tyler is engaged in his local community and cares about his customers. It is rare to find an agent that looks to build relationships with his clients. Most agents just want to sell policies, but Tyler really cares.
Everyone in the office is so polite. I work with Courtney a lot and she always is so helpful and cheerful. I cant imagine going with another agent now.
Honestly Paul and Emily have made it so easy to get insurance. The most painless process! They answered all my questions in a timely manner and took care of me right away. Thank you tyler-landrys state farm.
Tyler is very knowledgeable about insurance. He was able to answer my questions in a professional and timely manner. Very friendly staff and clean office!
Ashley was very professional and helpful! Very happy with my newest quote.
Thank you so much Emily, very knowledgeable and helped me get my quote and policy started right away.
10/10 service, Emily was very helpful and answered any questions I had. I would definitely recommend Tyler Landry and his team!
Great customer service. Courtney Sanders was very helpful and professional. I give her 5 stars!!!
Emily Davis(my account rep) has been extremely helpful these recent months and she is always quick to respond and help with details and information needed during my recent claims. I appreciate all of Tylers team and will continue to have them as my carrier.
Emily and all of the staff are super friendly and helpful. The customer service that they provided me with was exceptional!
Sooo Tyler Landry agency team ROCKS!! I have been with them for over a year now and they have been with me every step of the way since I bought my new car last April. Since then I have experienced my first car accident and having them help me through every step of the way made me feel like they were really concerned especially not having any family here. I turned 40 in July and honestly the birthday card they sent was the only one I opened 😂... kinda sad I know. But it made me feel special. I have been inside the office one time. It’s very small but clean and pleasant. I normally address my concerns with Courtney or Emily and both are very easy to get along with. Sooo KUDOS, to #teamlandry keep it up. You guys represent your company very well and professional. Adios 😜
Very friendly people who genuinely care about you and your needs! Tyler is very knowledgeable and can help you out today!
Great customer service in this office! Courtney was very professional, kind and friendly. Thank you for helping me!
Emily was helpful and emailed me the info I needed right away! She is always very helpful.
Emily is a wonderful and awesome State Farm agent she goes well above and beyond on every task that you give her I’m grateful to be a part of the Statefarm family and my name is Kevin Aldridge thank you so much Amily
Emily Davis has been awesome. If you need sincere assistance ask for her!
Best Customer Service! Everyone is so friendly. I couldnt be more pleased.
Very helpful staff that saved me over $30 a month for the same coverage as my previous plan! I plan to be with them for a long time because they actually find different ways to save me money I didnt even know about!
Tylers office has been professional, friendly, and supportive with everything weve needed. Highly recommend!!
Tyler and his team are amazing. They care about all of their clients and you will often see them volunteering out in the community!
I have had nothing but excellant service from the entire staff. Always a positive and uplifting experience. I would always come back to this location.
Excellent customer service! They go above and beyond to explain things and make sure you have everything you need!
Timely and attentive service, for big and small insurance needs. I saw them treat everyone that came in like family.
Courtney Sanders was so helpful. Thanks for the great service.
Excellent service! Highly recommend!
If you want integrity and excellent customer service, this is the agent for you!
Tyler Landry and his team are knowledgeable, warm, and helpful! Highly recommend!
Extremely courteous and very helpful! Thank you Miss Courtney!
Helpful and caring people. Great Service.
Great service! Helpful, fast and easy!
Wonderful staff and great customer service!
Very professional. all questions were answered.
Amazing customer service.
Courteous and knowledgeable Agent and staff!