Several weeks ago, the TrueVision team replaced a sliding glass door in our kitchen with a new set of French doors. Their work was outstanding, but it was something else they did that really impressed me. Unknown to TrueVision at the time of installation, the vendor had made an error in ordering French doors that were too large and didnt fit the existing space. Having already removed the sliding glass door, which left a large exposed hole between our kitchen and the outside deck, the True Vision team spent the necessary time and resources to make sure this opening was completely sealed until a new set of French doors arrived. But knowing this presented an inconvenience to us as homeowners and understanding it was the mistake of the vendor, TrueVision really pushed the vendor to expedite our French door order, thus decreasing the wait time from 3-4 weeks to less than 1 week. That last act of customer service left an everlasting impression on us, as most companies would have waited the 3-4 weeks and not gone the extra mile to make sure our needs were met in the proper way. Craig, Riley, Dallin and Jim are some of the most upstanding individuals Ive ever met and their work speaks for itself.....first class and of the highest quality. I would trust these men with anything and I know their integrity, morals, work ethic and quality of work are of the highest level. I would recommend them to anyone needing remodel and design work and give them a 5 star rating! Excellent experience!!!
Weve had great success with TrueVision Home Remodeling. They have remodeled our bathroom and kitchen. They were very professional, informative, and responded effectively to our questions and concerns. They were able to solve any problems and build a positive rapport with the customer that occurred during the remodel process. Were very happy and pleased with the results. We LOVE our kitchen and bathroom. If you have any remodeling needs, TrueVision Home Remodeling will do an excellent job.
For me, finding TrueVision Home Remodeling was serendipity. For years my half-hearted attempts to make some changes in my home were stalled as I became overwhelmed trying to decide where to begin and how extensive the job should be.Jim helped me break the project into manageable segments and see the very practical reality of how to make it happen. He was encouraging and enthusiastic about my ideas and worked with me to make them even better. And he offered suggestions and advice that have proved their value as they came to fruition.He has been patient and understanding, even in the face of my anxious and tearful moments. He was always responsive and available and welcomed the involvement and suggestions of my family.Craig is a skilled craftsman who created areas in my home that continue to please and delight me and that receive unsolicited accolades from those who visit.My entire main floor is now new and such a happy place to be. TrueVision is my go-to resource for any future remodeling projects and a company that I can enthusiastically recommend to anyone.
I have worked with contractors through the years and these guys at True Vision Home Remodeling and Design are fantastic to work with, honest and very accommodating and are interested in pleasing the customer and their needs. Jim and Craig have a great team!!