Took my car in for routine maintenance of an oil change and car rotation. 2 days after, the engine light went on and the car was making noise. Took the car back for diagnostics and Blake and team was excellent at making sure to figure out the problem and getting it fixed. Turned out that the engine light and the noise was the same problem and the Fast Track Tram got my car up and running in no time. The best part is that it was covered by GM and i didnt have to pay for the repair. Ive been taking my car to Fast Track since 2016 and I will continue to take it to them as long as it takes. Very pleased with the services that I received there.

I got a coupon for a free oil change for a friend who bought a new car from Young Chevy, and I have to say my perception of the company has been improved much by this interaction. I had some negative experiences way back in the day that tainted my preferences about the Young Group. But the folks running the Fast Track Service dept made a great impression!! All the service advisors were very professional and friendly, Blake (I think his name was) when I checked in, set proper expectations of the time it would take to get it done, seeing as they are suddenly down four technicians, but made sure to keep me updated as they worked through the line of vehicles and made sure I was comfortable in the waiting area.Honestly, based on the number of vehicles that were already there, and the short staffed position they were in, that it would have taken a LOT longer to get my truck through. But from the time I walked in, to the time I was driving out, it was less than 90 minutes!! I will definitely be coming back for future services of the regular maintenance stuffs. Thanks guys!!

Called today, Friday, (0944) got a hangup, called again, not the most friendly lady on the other end. Fast Track? Hmm! “We are booking appointments for next Monday through Saturday”. Two oil changes ago, they left the refilling cap off. Unacceptable. Some of them are quite professional though, nothing fast track about this business a gross misnomer. Be ready to spend three plus hours of your time there.

You need to go see Rachel at Fast Track. She is amazing she went above and beyond with my service needs.

Rachel was so awesome to help me out with my car troubles. I can always count on Fast Track!

Whether your vehicle is New or Old you can rest your mind and knowing that your car will be taken care of in a timely manner and the staff will always keep you alert to any findings whether they be good or bad I highly recommend this service center

FastTrack is my go to for all of my service needs. Rachel is quick to answer my questions and always finds a way to help me.

This place has always been very good to me and very professional. Yesterday I had Rachel help me and she did a wonderful job and I would like to thank her . Wouldn’t go anywhere else.

Rachel thanks for everything u do ur always so helpful and on top of things and thanks to the team at fast track you guys are awesome

Great. Rachel and her team took great care of me and my Tahoe.

Very few employees wearing masks. No covid safe place to wait for service except a metal table out in the back lot. A service that would take 15 minutes at a local quick lube where you can stay in your car takes much longer here.

Blake Hipwell did a great job informing me of cost and timing. He was very professional and the price was reasonable. I would highly recommend this company to anyone with a larger truck that needs alignment or tire work.

Seemed fairly straightforward. The completion time was good. I was a bit concerned about the cost as it differed from the quote given, but the situation was rectified when questioned. I do feel they were attentive to my needs and were very friendly. Ive had bad experiences with dealerships in the past and I was a bit jaded going in, but all in all it was a good experience and I will continue to build this relationship.

I think Fast Track is an oxymoron. We had a scheduled appointment and had to wait 10 min to even have an employee acknowledge us (maybe if I were a man it would have been different?) If were in the middle of a pandemic, maybe we should schedule accordingly to avoid overcrowded waiting rooms.Between this experience and the salespersons at Young Kia, Ill pass on any Young businesses. No thanks.

Very Friendly and Helpful. BEST STAFF.

They left another car and I sit in the lane for 20 minutes before telling us they wouldnt get to us without an appointment. Shows how much they care for customers

This place has always exceeded my expectations! They always do a great job with outstanding customer service. I was very happy this time specifically with Rachel Dixon, who was more than accommodating with my schedule, but is also so pleasant I left a lot happier than when Id arrived 😉

We recently had our car detailed at Fast Track and they did an awesome job. Rachel was fabulous help, very professional and kind! We were able to get in quickly and are extremely happy with the results. We will definitely bring the rest of our vehicles here for future services.Thank you again Rachel. We will definitely recommend this location to friends and family because of her excellent customer service! Give this girl a raise!

Quick and friendly place. Affordable andreputable.

As always, they take great care of me with friendly customer service and mechanics I can trust. I dont take my crossover anywhere else.

Helpful staff that keeps you informed about your service. Nice waiting area with complimentary popcorn, coffee and hot chocolate. Vending machines available also in waiting area.

People are so nice here and do a fantastic job

Took great care of me. They send you video of work done, and are fast and honest.

Great service and atmosphere is good. Techs didnt steer me wrong.

Great, courteous and hopefully great work.

What a joke, after telling them NOT to put DEF in my truck they went ahead anyways. Can’t even clean up their mess can you? What a joke! How lazy can people be???

Fast, and friendly staff. HONEST! Went in for a oil change and my tire was making noise. They could have easily talked me into a new rotor or wheel assembly to get rid of the noise. But instead let me know that it was nothing mechanically wrong and will go away after a tire rotation. Highly reccomended!

I had gotten a flat tire just before I was supposed to head out of town both of which were pretty stressful. The lobby was busy, but everyone all the employees worked through it with ease! They were beyond friendly, so kind and professional. Rachel Dixon helped me and she even stayed after her shift to make sure my needs were met. I’m Completely grateful for her help she kept things calm and collected while keeping the ball rolling. I’ve always recommended Fast Track, but today I’ll definitely RAVE to people to come here! Thank you for your help Rachel!

It Nice quick get away and good fishing

I received the very best care today from Burke at Young Automotive Fast Track Service. Burke is so nice, and sees to every need and concern.Thanks Burke!

They are always so friendly 👍

Rachel helped me with my car!

Great service was fast and easy to get. Everything done!!!

Dropped off my car to get detailed and I picked it up and it looked better than when I bought it!! The fast track team was incredible to work with. The customer service was top notch and my car looks amazing. I can’t recommend these guys enough. Thank you Fast Track!!

The guys here were so nice and courteous to me. i really appreciate all they did today because theres so many people out there that are just rude lately that i really appreciate the kindness period and i will always come here from now on . Thanks you guys

Anything but fast. Made an appointment and still took over an hour for a service. Shuttle service was the only saving factor.

Had an appointment at 3 and waitied 20 mins till someone decided to help me. Then i had to wait 40 mins to an hour to get my car in to get an oil changed. Horrible service. A guy was playing on his phone instead of checking me in. What the point of having an appointment when your not going to grt your car in an hour later

Guy was well friend about putting on skid plate.

DONT SERVICE YOUR CAR HERE. Ive never been anywhere so slow & unprofessional. They ask that you make an appointment. Scheduled an oil change for 10:30. They said it would take an hour. Its now 11:25 and they still havent even pulled it in the bay yet. This happened to me last time as well and as they say, fool me once.... Its poorly run, nobody seems to care, and it reinforces my commitment to tell everyone I know not to deal with Young Auto Group.

One of the worst experiences I’ve ever had with an auto repair company. We were quoted for new brakes an amount and then when we came back for our appt at 10 am (which we were told would take an hour and a half) we ended Up waiting until almost 2pm. THEN they had the audacity to tell us they had to put more expensive rotors on (not one time mentioned in any of the several phone calls that WE made-as if they know what’s in my bank account) and that we were responsible for the cost and our new total would be almost $200 more than the original quoted price. The employee sat and argued with my partner over the cost for more than 30 mins and only when she said she would be willing to sit there until they reviewed the cameras and confirmed the price written down on his sticky note were they willing to “cut a deal” and still had us pay $30 more than the original quoted price. In my opinion, you may have to pay more somewhere else but at least you would have some work done with integrity. I will NEVER take my vehicle here again and I will make sure every person I know never wastes their hard earned money on this place.

Everything went as planned except the dirty oil stain on my driver floor mat.

CAUTION!!! Make an appointment then wait 2 solid hours for an oil change. What is the purpose of making an appointment????

The button on my steering column pushed in. I stop by to see if I could make an appointment. They stopped everything they were doing and grabbed a mechanic and fixed it on the spot. Three guys made sure I was taken care of while another brought me a water. It’s a great place.

This place is awesome! Fair price, fast service, clean professional environment. Brandon and Austin made sure I was well taken care of. Ill be back for sure!

Ive taken the car I bought from Young Chevy here for service several times because the service was complimentary. The first few times my experience was sub-par, enough so that I wrote a couple emails to them about my issues, mostly dealing with scheduling system mess ups and poor communication between sales and service.However, this time I showed up and the experience was completely different. Almost instantly after taking my name, Rachel pulled up my appointment info and service histroy and was knowledgable about everything I needed. Perhaps they started looking through their appointments ahead of time. Not only was I treated well, but every other customer interaction I witnessed while waiting for my vehicle was respectfull and helpful. I hope Rachel is working every time I need to service my vehicle and this trip led to re-think my plan to stop taking my vehicle here for service after my complimentary visits were used. Thanks for a positive experience.

Rachel did an amazing job at answering my questions to the best of her ability. She also did super great at listening to my own concerns and relaying them on to those checking my vehicle.Thank you!!

Recently I brought my wifes car into Rachel Dixon to have it serviced. She pointed out a few things I need fixed on it and was kind enough to give me a free quote. I look forward to working with her in the future as she is so honest and professional at what she does. I like how to store is set up and

I JUST HAD THE MOST AWESOME EXPERIENCE AT FAST TRACKS TODAY! I HAD A PRETTY COMPLICATED ISSUE AND WAS REALLY WORRIED AND UPSET WONDERING HOW THIS WOULD BE RESOLVED AND HOW MUCH MY REPAIRS WOULD BE! RACHEL WAS THE ONE ASSISTING ME AND SHE WAS SO KIND AND CARING. SHE DID A GREAT JOB EXPLAINING THINGS AND WENT WAY ABOVE MY EXPECTATIONS IN RESOLVING THIS FOR ME!! I WANT TO THANK HER, AUSTIN, MICHELLE AND ALL THE OTHERS THAT PROVIDED ME WITH SUCH AN AWESOME EXPERIENCE!! YOU MAY JUST GET A LITTLE TREAT COMING UP!!

Rachel is the best person to work with at the store, she made my entire experience easy with peace of mind on my end. I went in for an oil change and tire rotation, and a 40 point inspection. She personally showed me all my fluids, alignment papers and explained them to me and showed me what needs attention now and what will need attention in the near future. She is amazing, has a great attitude, and treated me amazing. I would highly suggest Fast Track to all of my friends and family and strangers as long as they get Rachel as their service writer!THANKS RACHEL YOU ARE THE BOMB!

As always, the fast track service team is the best.

Was told i would only have to wait 45 minutes, ended up waiting 2 hours. 2 customers came back with complaints and one was missing all of his valve stems skull caps. Which sparked a fight between Burke and a mechanic that got physical... my truck was just sitting in one spot for no reason for 30 mins before I had to make them aware that it was done. I get you guys are busy, but this place is a mess for many reasons. Ive never had a good experience in this place ..... Iv

Rachel is awesome

Rachel is amazing! I went to Fast Track for my oil change and tire rotation included with the purchase of my vehicle. She made everything easy and fun. She made sure I was comfortable. She reviewed everything with me from the notes the techs made and even walked me out to my car since I was the last appointment and no one was there. I have later gone back for the same service and she was NOT there but she still made sure I got the appointment I needed (to work with my new jobs training schedule). When I went in for my service, the guys working inside were not as friendly and did not review the service with me. I had to ask what everything on the paperwork meant. It was boring and impersonal. I REALLY like Rachel! Keep her around!!!!!

Ill keep it quick. Fast Track, even though they are owned by young, and I have personally have had the worst customer service experience with young to the point I will never look for a vehicle from them, fast track is pretty honest and fair for price.Fast track is probably the more expensive option for an oil change, but I have never had a problem with them. They use the best, in my opinion, oil; Mobile 1. Staff knows what they are doing, only problem, if you have a truck, check your hub covers. I have had hub covers come off and was loosely put on. Reason why 4 stars.

I just want to say, man that guy Clayton I think his name was, very helpful and professional and friendly. He went out of his way to help me with some tires, this dude deserves something great guy all round. Thanks Clayton and Young Chevy!!!

Always a pleasure, they make you feel right at home.

They said my car would be ready in 1/2 hour, I had to wait for another 45 minutes 😒

I came in for an oil change and it was the BEST service ever! Rachel was the one that had helped me at first but Kenton check me out. Both were just amazing people! They were very quick and efficient. If i could give 6 stars i would. if you need service go talk to Kenton or Rachel they were very helpful!

I ran into a slight issue at the time that FastTrack was supposed to close. I want to thank Austin and Adrian for going above and beyond to help me resolve my issue. They have GREAT customer service!!!!

Great service very friendly

Thank you Rachel for all you do at Fast Track! I hope this company sees what it has in this young lady. So young but has more personality and social skills than most adults. Keep up the good work!

Great staff, good service!

Rachel was very helpful and was really on top of everything when I went to get my car service.

I went into Fast Track for the first time to have the oil changed and emissions on my new truck! And because of the Awesome service I got from Rachel, I will for sure be going back! She was soo knowledgeable and personable! Go in and ask for her! You wont regret it!

Great service and attention to detail. Traveling through and they could not have been more accommodating. Kudos to Clayton and staff.

They are always friendly and quick getting the job done. They also topped off my fluid for free which was awesome. Good customer service brings customers back and others should learn from this place and apply it to their business.

I had my car into Fast Track about 1 hour ago. I was able to get my car in and out so fast and Kenton who helped me through the process was just so helpful! Will definitely be back for my next oil change!

Thank you, Austin, for the exceptional service that you have provided for me every time I have needed my car serviced. Austin is your go to man at fast track! Very dependable and will go out of his way to make sure your car is getting the very best service. He invests time and hard work to ensure that you leave fast track with a smile on your face! If you are needing your car serviced 10/10 would recommend Austin as your service advisor! Thank you again, Austin, for a very pleasant experience, see you again next time!

Great customer service and treats each customer as a valued customer.

Brought my Camaro into fast track and Kenton was the Best he got me in and out so fast! He was helpful to let me know of the services i would need in the future so i can plan for them. It was clean and the staff was all just so nice!

Did great today. No up selling, no nonsense. Appointment was at 5, I showed up 2 minutes before, they took my keys, 25 minutes later everything was done. They also inflated my spare to spec. Thanks guys!

Better people than Young Buick. I go in and tell them my expectations and apologize for being picky, but after what Ive dealt with across the street, they understand. No complaints. My expectations are met and get me taken care of. Thank you for your professionalism.

Came in for an Oil change and they found that my Tacoma needed an alignment and new Serpentine belt. Austin took care of me and was very professional and helpful. Entire thing took 2 hours and they gave me a free token for the car wash around the corner. The price was reasonable. Thanks for the great service.

Fast track is awesome! Great service and very professional. Rachel always takes care of me!

We always have our vehicles in for oil changes, tires, emissions, you name it. Austin has always offered great service and takes care of me no matter what the need is. Highly recommend fast track to anyone.

Rachel Dixon is one of the service writers she always help me and lays all my options out on the table when there’s tough pricy calls on my vehicles and shows me the pros and cons and Austin manduca is the manager and he is such a solid dude he always makes sure things are done right the first time the lube techs and techs are awesome dalton Harmon always keeps the crew in check and Adrian is the smartest man when it comes to cars he knows just about all the tricks of the trade a really great company

It’s clean and inviting. The staff is fantastic and always treats me with courtesy and respect. Communication is clear and concise. I especially appreciate Mackenzie. Her customer service is clearly something she prides herself on and it shows. I won’t go anywhere else.

We finally got it right! Team Work truly made the Dream Work! I was in & out in less than 30 minutes! I even got the honor of trying a slice of delicious homemade blueberry cheesecake from Brandon Butler during my brief wait. Thank you all for your hard work!!!

Ive brought my car in and Kenton always helps me and does such a great job. Hes my favorite advisor and is always so friendly to everyone he helps! He is the best at fast tracks 😊

I have come to this location for almost 3 years for services. I love the staff here. They are always so friendly, honest, and willing to help you out as much as they possibly can. The service is prompt while still being reliable. I will continue to come to this service location because of the quality of work they do here.

Three free oil changes. the last one they did NOT change my oil 1 quart Low 2000 miles left and very dark brown. Heads up DONT TRUST THESE JOKERS. VERY UPSET

I had never been to Fast Track in Layton before, we just moved and decided to try them out for our traverse. Austin was so helpful and really went above and beyond!! A sensor was on because of low tire pressure. I filled it up and the sensor wouldnt go away. They actually found a nail in my tire, which they fixed promptly. What a relief! Austin informed me they could register my car very quickly as well........So I got my vehicle emissions, safety inspection and registration done as well. Which was great, I was already 4 days expired. Austin was great to suggest just what I needed, he was personable, and pretty much saved the day for me!! The technicians were fast and thorough while I kept adding more things I needed to have done! Fast Track will definitely be seeing me again with my traverse!

My experience was excellent. Very fast service .

Helped me out alot. Very good service. Helped me with a tire blow out.

The service was great. Employees were really friendly.

I work for another automotive company but we dont do alignments or tire balances so I had taken our vehicle to fast track. They gave me a great deal and got it done faster then any other place I have taken our vehicles to! Mackenzie was awesome she did a great job up front and Brandon made sure to get us done quick and right in the shop! I most likely will start taking all of our vehicles here for our alignments. Great job to you guys at fast track thanks for helping me out and getting us taken care of!

A young woman named Rachel helped me. She was so personable, friendly, and kind. She explained everything to me in a way that was easy to understand. It was clear she is a very smart woman who knows exactly what she is talking about and how to do her job.

Same day appointment, she said 45 minutes for service and thats exactly how long I was there. Snacks to eat and TV to watch. Nice people to do business with. Im sure I will be back. Doesnt get any better then that.⭐😊

I have never had a bad experience with the team at Young Fast Track. They are thorough, polite and priced fair. Rich always makes sure I am happy with their service or he makes it right.

Good Service...

Usually had pretty decent service for my wifes car until recently. She went in for an oil change which was done, however after parking it in our garage I noticed a substantial amount of oil on the floor. I get people make mistakes so thats not what bothered me. What really irritated me was what transpired today. She took the car in to have the leak fixed, found out it was a washer ( that the technician admittedly stated that they go bad ) shouldve been replaced when she got the oil changed in the first place. But the main reason for this review...........when she got home I went to check the oil level and saw oil spots all over the front right light, fender and bumper. Plus the top of the engine looked as though someone carelessly dumped oil in then just left it without trying to clean up after themselves. Really poor service in my opinion

I loved the service i received from Rachel she always takes really care of me.

Vary friendly Good service excellent facilities thanks you guys

Took my car to get an oil change. Noticed my car was smoking a little, so I check the oil. To my surprise it was very dark and looked like it wasnt charged. I took it to them to check it out. They proceeded to tell me it, that they didnt know what was in my engine etc.. basically telling me it was my fault and they had changed the oil. Im supposed to drive another 5000 miles on my oil when its dark as f***. Also received a call about bringing in my other truck for an alignment when it was supposed to be done a while ago....wondering if they even worked on it. Service was ok till now.

Do not come here! Mechanics are inexperienced & do not do work correctly here. Got my tires replaced they stripped & over twerked my lug nuts, can’t take off some of the lug nuts now. I can’t even drive my vehicle because of this business! They broke my tire cap & never said a word to me, found out all of this was broken & so un happy with this business. Don’t recommend coming here.

I would recommend Fast Track to anyone! I am a young college student and was in a super huge hurry to get an oil change! Austin Shetler was helping me and I told him about my bind, and instead of the usual consultants everywhere that dont care about your personal life, he took my bind seriously and was able to get me in super quickly. They finished the job quick and were super helpful. Great experience!

Rachel is the best damn advisor in the store. Period helped me fix my vehicles and is very friendly

I highly recommend FastTrack. They were professional, affordable and courteous. I received great service and my service consultant (Mackenzie Jefferson) was amazing! If you go there, be sure to ask for her. I will be recommending this business to my friends!Satisfied customer. ☺️

Austin with Young Chevrolet in Layton, Utah. Is absolutely exceptional with customer service. From the moment I walked in the door until the time I left he gave me very specific timeframe and details in regards to the work that needed to be done on my car. He could easily provide training seminars for others. His positive approach to helping others is quite impressive

Great guys I will be back 👍