I cannot say enough good things about this company. I went in with a very basic knowledge of a home theater system and what I would need to complete my own. They are extremely knowledgeable about the products they sell and set me up with a complete system. I installed the system myself and made a few mistakes during install. After the theater was in they sent an expert out to fine tune the system and make sure everything was working the way it should. I am overly pleased with the system and even more impressed with the customer service they provided. In a world of internet transactions and call centers, these guys bring the good old customer service experience back with a vengeance. I would recommend AVWORX to anyone thinking of a home theater or high end audio/video equipment. Thanks to Greg, Jason and team!
Completely honest and awesome to work with Jason is extremely knowledgeable and honest and helpful. Go here if you want a great experience.
What a great experience! From seeing the demos in the show room to the in home consultation to the expert instillation! I was treated as part of the AVWorks family the moment I stepped in the showroom. I had a theater room that had to be brought back to life and the team helped me pick exactly what I needed. Never tried to over sell but build what would deliver a great experience for my family! They treated my home as theirs as they took great care during the install, upgrades and programming! Thank you Eric and team for all your help! And I look to working with you as we add more sound and smart devices to our home!
I wish I could recommend AVWORX but the responsiveness that weve experienced over the last few months has been just terrible. It feels like pushing a rope to try and get anything done with our Control4 installer. Ive been waiting for a month for a bid for some extra security cameras. My calls just go straight to voicemail. I dont think Ive ever had to try so hard to give people my money.Ill be switching dealers.
The sales staff was great to work with. They listened to our interests and budget and put a proposal together that met them. The technician who did the installation was courteous, professional and did a fantastic job. Highly recommend AVWorx.
AVWORX was great to work with. Jason came out and discussed options with me and what would work in my theatre room and asked what price range I wanted to be in. He was quick to send a estimate which was well within my price range! The installers (Larry and John) came out and were professional and had a true knack for what they were doing and were the utmost professional. Beyond happy with them!!!
We never actually got anything for they didnt have what we were looking for, but the one employee there helped us a lot to find what we needed. With only one employee to work with three different people, they stayed very friendly and helpful.
AVWORX has been my go to place for many years when I want to shop for fine audio. Their selection coupled with great customer service is second to none. I’ve since moved out of Utah to South Carolina. However, I continue to buy from AVWORK—having recently purchased a pair of Paradigm Prestige 15bs. The service was flawless and they arrived within a few days. So, regardless where I live, I’ll continue doing business with these guys. I highly recommend them.
I had an upgrade for my home network. New equipment, activated LAN ports, cable management, and other associates work. The install exceeded my expectations. The team was professional and kept me informed throughout the process. The network equipment and rack looks so professional and clean as I had wires everywhere. Upon completion they showed me apps to help manage my network more efficiently. I definitely recommend them for your network needs.
I would highly recommend getting a a/v setup through Av Worx. Highly professional. Installation went off without a hitch. Their knowledge is top notch to be able to Help get you want you want. My system performance is better than what I was expected!
Jason was great to work with on the bid. All of the installers we worked with were great. We redid the systems at mine and my parents house so we dealt with two different groups of installers that were equally great. There are quirks in any new system and they are happy to come back and fix the quirks rather than just leaving you to figure it out for yourself. I highly recommend AV Worx.
Thanks for your amazing knowledge and service.
Great experience! Did really nice work on installing our theatre. Jason was very helpful throughout the entire process. Highly recommend you use these guys!
We had a great experience with AVWorx. The system they installed is amazing and Jason, Jackson and Gage were great to work with. They were very professional. Highly recommend!
AVWORX built us an amazing home theater! It is the focal point of our home now. We are consistently hosting friends for movie nights. The only problem is our kids fighting over who gets to use the theater with their friends each night! Thanks AVWORX!
AVWORX has a customer for life. Austin was fantastic and really listened to what I wanted and provided several options to accommodate my needs. I got a great sounding media room and he even came to my house personally to help me with subwoofer placement. Thank you AVWORX!!
These guys know their stuff. Austin was really helpful to me. Just be prepared to understand the way youve been listening to music and watching movies has been underwhelming, and you dont even know until you listen to what these guys have for you
We have a pretty extensive home automation system that was installed eight years ago by another company. It was in need of some upgrades.AVWORX cleaned up our system and installed the recommended upgrades in a timely manner They were very professional and did a fantastic job! Our system has never worked so well! I recommend AVWORX without any reservation.
Jason was very knowledgeable, helpful, and friendly - and not pushy. The store has a great selection, and they have expanded their 2-channel stereo offerings and display. Also, the range of multichannel really shows off what different price levels can achieve in surround sound. It is cool that prices in 4k projectors keep falling!
The team from AVWORX was professional, courteous, and did a fantastic job. I’d highly recommend them for your project.
Spectacular service and installation of the Control4 system. Highly recommend AVWORX!
AVWORX installed our surround system in our great room, speakers in our kitchen and outside patio area. In the beginning we thought we could do it ourselves and I am so glad we did not. We would have never been able to achieve the results we have now. Their installers are very knowledgeable on their products and taught me as well as they could as how to run it (I’m old in the digital arena). They have always offered to call with any questions I may have, and I’m sure I will be calling. Anyway, we are very pleased with the service and installation we received from AVWORX and would recommend anyone who wants amazing sound to check them out. We also like to suppport local!
Our home theater is fabulous. All the equipment is matched perfectly to the size and acoustics of our theater.The real value of AV Worx though was the personal attention we received from the sales and setup staff. They were immediately responsive each time we had a question and they even made suggestions on how we could cut costs, rather than purchasing and setting up equipment that would be overkill for our size of theater. The acoustic soundboard they installed clearly shows off the remarkable mixer and speakers we got.Jason was particularly helpful and personally attentive as we worked through dozens of options in the purchasing and setup process.We highly recommend this company to anyone thinking about a home theater.
Very helpful and informative. They stay up on current tech and trends and are very enthusiastic and spend enough time with you even if you are just asking questions as well as making large purchases. They have great display rooms and you really ought to try out the large display of headphones set up to be used.
We went in to talk with Jason and get a quote on a home theater system. We had a budget that we wanted to stick to and it was probably a little low as far as home theaters go. We told Jason what we were looking for and he was more than happy to work with us. We made probably a dozen changes before we settled on the system we wanted. Jason was always willing to answer any question we had. As for price they are the best around. Even if I wanted to buy my system piece by piece from different places online AVWorx was still cheaper in the end. They were by far and way thy best sub we worked with when finishing our basement. In the end we got an amazing system and the service cant be beat. Thanks Jason and crew. Sunday movie cant be beat at our house!
Ive been a customer since 2010. They used to be very good at responding to problems with my control 4 system, home theater system, which arent cheap, However, in the past few years they havent responded in any kind of timely fashion to either service calls or to upgrades and maintenance. Sure theyll answer the phone or come by to analyze but there is no follow up even after multiple calls. Sorry I cant recommend this company any longer and would recommend searching for another business that will provide quality customer care.
I went into the store and set up an appointment about 10 days ago. The morning of the appointment, while I was at work, Jason called and left a message for me to confirm the appointment. I called and left a message on the store phone and texted his cell phone confirming the appointment. No one showed up. No return call. No return text.
Bought a home that had Control 4. The previous owners did not use it and it needed put back together. Avworx was great! They were professional, timely and good at what they do. Love this system.
Jason and the team at AVWORX are top notch. They stand by their product and service. We used them for an outdoor AV system. After about 6 months, we had a few equipment issues. I contacted Jason, and they came right out and fixed it. I will be sending more work their way.
Fantastic people working at AVWORX. I was extremely impressed with their knowledge of home theater options and equipment. They have a lot of good advice and offer a high quality service.
Just stopped by with questions, the person that helped me was great.
Husband discovered this place a few years ago and we are loyal customers. Unlike the other audio shops weve visited, the sales team here is genuine and knowledgeable. When we make a purchase on everything from speaker cable to an outdoor theater screen, I know its quality equipment, it will last, and, most importantly, it will meet our needs. Will be back!
Technician was very friendly, knowledgeable, and helpful. He took the time to ensure everything met our needs and had follow up communication making sure we were completely satisfied.
Lots of help and knowledge walked me through the options they thought would work best for my project and I have been extremely happy with the results.
Went in to look at getting a new 4k receiver. Nate and Jason took the time to explain the benefits of certain models over others, and ultimately what would be best for my setup.Thanks.
AVWORX has done an excellent job with our house, from consulting with us in what we need and with what we want .Eric answered all of our questions and concerns Then installing everything, Very professional and very smart installers, we were impressed, and couldn’t be happier . Thanks to Eric, Carson, John and Jackson for a job well done
Very friendly and helpful. They were the only place that had what I needed without having to order it online.
Loved it. Lots of cool things to installed into your home.
Had a great experience with AVWorx. Jason was so great to work with! We had some issues with our home theatre install and Jason made sure everything was corrected to our satisfaction. He would follow-up very quickly and provide resolutions. Never felt for a moment that we’d be left until we were completely satisfied. Hard to find customer service like we found at AVWorx. We are completely happy with our investment and I’d recommend AVWorx to my closest friends.
AwesomeThey are great and professionalOur Wi-Fi is crazy fast now
Always quick to help and very knowledgeable!
Great sercice and customer service. Will definitely recommend for friends and family
Today, May 14 2016 was my first experience at this audio store. My brother is in the market for mid level new sound equipment, Im along for opinion and window shopping for what I might want when I build my house.My first impression when I found this on line was, that Avworx was a new store based on the fact that they only have one review at the time of my visit. However, they have been in business for over 20 years according to the owner.A week ago we met a gentleman at best buy who was looking for high end speakers. By chance he was here today at Avworx, and was purchasing speakers I would love to have but are currently out of my price range. There was a lot of laughter and jokes about following and stalking each other.That being said, I am very impressed with Avworx.After listening to the middle level speakers my brother was in the market for, I believe he purchased an excellent value for the dollar spent. My wife was impressed with the theater seating on Display, and I agree this is where I will buy my next set of living room seating. I could write a book on why. When I am ready to put together my system I will be back, with my check book in tow....
My husband used to work for AVWORX. Its a local business full of great, honest, and passionate people.
Was there for over 5 minutes. Was wanting to ask a question. But never got attended to.
Very helpful, knowledgeable, and the demo rooms are top notch.
Super nice people and had what I needed!!!
Really high end stuff.
Great service!
Unfair people.