Technician- Reno H- was very professional and informative about the installation process. Kept all appointments on time or early. Gave detailed instructions about the unit and even had to contact him on a holiday on his day off and answered my husband’s questions. Very happy with the service I received. Would definitely use Mr Sparky again and highly recommend them. Thank you for everything!
Very professional and informative throughout the entire repair process. Jorge was diligent, and never let us feel as if we were just another job. He made the experience personal, making repairs as if the system was his own.
Raul came out today to resolve cooling issues. He has always been a total professional in service and with suggestions. He’s the perfect representative for the company. I’ll request him for our next scheduled service as I should have been doing all along.
Our AC/Heater Technician, Jorge A was professional, thorough, and honest. He took the time to properly explain the repair and the necessary actions required for the future. Trust me, call them.
Mr. Raul was very professional, he explained everything fully, was very polite and courteous. He quickly went to work and made necessary repairs. I cannot say enough about this company they are without a doubt the very best heating and Airconditioning company I have ever had the pleasure to work with. Mr. Raul was the best!!!! I called the company to report problem with ac and Mr. Raul was at my house within and hour excellent service. If you have any problems or need a new system I encourage you to call them. They are the best!!!!!
The gentleman was super helpful and kind and went well out of his way of service to help us. He even explained everything so we could help take care of our AC.
Jorge has come out to my house to clean my ducts and on another occasion to fix a problem with my thermostat, he is a wonderful technician! Both times they were able to send someone out within a few hours of my call. Extremely professional, I would definitely recommend.Update: I am part of the Comfort Club and let me tell you it is worth it! This is now the 3rd time Jorge has come out to my house within a few hours of calling and has been able to fix my problem. He is wonderful and makes the company my go to for any air conditioning issues.
J & J Burks heating and air conditioning, is simply AMAZING!!! They are always so prompt, professional, friendly and knowledgeable! I would highly recommend them for all your AC (HVAC) and heating needs! Don’t know what we’d do without them.
Cory, was an excellent technician. He wasted no time, and cleaned our HVAC system. Took his time and ensured the system could be be cleaned at the best it could. Once completed, he ensured we knew what he cleaned and was very professional in every aspect. Thank you Cory.
Raul C did an amazing job. He was very polite and professional and explained everything that he was doing step by step. He showed me all the readings throughout the process as well ! Will use them again for sure
This young man did the best job of hosing down the outside unit ever! Great job! Explained everything he was doing & so very polite! His employer should be very proud of him & definitely keep him around!
We had a great visit with the technician that came out. He provided a valuable explanation on use of our thermostat and replacement of ac filter. He was friendly and informative.
The level of professionalism and customer service exceeded my expectations. Thomas, Alberto, and the team were great to work with from the initial estimate and during the time it took for the ductwork to be replaced, attic insulation, and ac unit servicing. They were on time and all helped to provide a great customer experience.
Reno and the rest if the team, including the front desk have always had to utmost professionalism. There hasn’t been a time I called that they haven’t come out the same day. I won’t use another heating/air company.Much respect!
He did an outstanding job wiring in my standby Generac generator to my house electrical system.
Everyone was extremely pleasant and professional. I chose J & J because of the reviews on google and I knew Jorge from my place of work and the interaction i had at work with Jorge made me trust in this company. Jorge is very polite and professional. Alberto, Chris, and Troy were great guys. They were also polite, professional, and very personable. They replaced my whole ac/heating system also updated my electric. They never left a mess and always insisted that they clean. Everyone wore face coverings and I really appreciate that!!!❣️ Amanda you were very helpful, respectful, and professional.
Electrician came out quickly and was very professional. He explained things to us and answered questions. Very happy with service.
Excellent service…Raul came out the same day! Very professional and knowledgeable…we highly recommend!
Was very quick and got the part in for my AC as soon as possible.
Great service. They keep our equipment in tip top condition.
Raul was timely, very professional, explained what was wrong with the AC and why he was doing what he was to the unit. Remarkable serviceman and exemplary service. Highly recommend this company.
Technician Jorge was extremely nice and professional. We use JJ’s for all of our air conditioning needs because they are reliable and always get the job done for an affordable price. Would definitely recommend!
Jorge was a very courteous and impressive Tech. Even though the hour was very late..almost 1230 AM..Jorge diagnosed the issue quickly. Great job!
Extremely competent and professional crew. Polite and amazing customer service. If you are in the local area and you need an electrician please give J&J a call.
Very professional and fast with telling me what needs to be done. Had a Great personality!!
This place is amazing always friendly! Listens to the customer about the problems they are having! 100% would recommend to anyone!!! LOVE THEM!
Raul took care of all issues. He is responsible, always takes care of any problem, professional and J &J Burk is lucky to have him as a valuable employee.
Darrell was so patient & kind while doing the repairs with my elderly Aunties. He even took the time to explain HOW to use the thermostat. And they understood!! Well done! Thank you!
The service technician was super polite, respected our home, and very competent. I have nothing but good things to say about the service.
Mr. Langston did an awesome job servicing my unit. I have know issue with him servicing my unit again.
I have been using J&J Burk for over ten years and they are always helpful and cordial. Above all knowledgeable and quick to determine any issues that come up on my heater or air conditioner. They thoroughly explain any costs that incur and give recommendations answer to help me maintain my HVAC and heater. I highly recommend them over other companies within Lawton because I have tried them. They only are looking to make a fast buck, not very polite and OVERCHARGE big time!! So save your money and put your worries aside and let J&J Burk handle any business or home issues with your HVAC or heating. Sincerely, Mr. Nichol (Lawton, OK)
Installed outside light over garage did a great job and explained everything he did
These guys are very professional and explained their work, performed the work quoted and explained the results. I wish they offered more services that I have to use because they have established a new standard of professionalism and courtesy for the contractors I deal with. Excellent service from excellent people. I will gladly use their services in the future when needed.
LANGSTON was a very professional and nice guy. I was satisfied with his services.
Good job very expensive charged me 189 for a twenty dollar capacitor!.....
These people are criminals that will try to take advantage of women and old people. They refused to fix my AC unit, and told me all they could do is sell me a unit for 8k. The home is only 600 sqft. I ended up paying 5k from another company for a new unit. I would stay away from these criminals that over charge.
Darrell was very helpful and professional, quickly identified the problem and fixed it. Everyone at the office was also very responsive and courteous - highly recommend.
They came in same day and was able to get our a/c back up and running within minutes.
This is a wonderful man...he is nice and also very knowledgeable
They fixed my outlets and switches. Also they fixed wiring in my light fixer that could cause a fire that repair installed wrong during my house reinvention by other company.
Always prompt, Langston was so kind and humble. Willing to answer our questions and left us feeling understood and in a good place.
Jorge was wonderful. Courteous, knowledgeable, and kept me informed on what was going on. If you live in Lawton, I cannot say enough about how good it is to be in their Comfort Club.
Thomas was kind and patient during the process. Explained to us what he was searching for and why while providing an estimate.
The tech was very kind and professional and even returned to give me a quote for a repair that needs to be done. I appreciate the value of the yearly service plan that yall have. 10/10 for value, kindness, and professionalism
My service tech, Raul, was on time and professional. He was able to quickly diagnose the problem with my HVAC unit and provide me with a repair estimate.
Raul arrived within 45 minutes of my original call. Very professional. Diagnosed problem immediately and suggested that a part needed replacement. Part was ordered and hope to see him again soon so it can be installed.
Raul C. was very informative and professional. Highly recommend. They came to my home on a Sunday morning.
Raul was extremely professional and courteous. He went beyond, in my opinion, what he needed to in order to identify the problem and fix my system. Will definitely use them again!
Solid and gave me multiple opinions and ways to upgrade my outdated system without ripping up my bank account
I am very pleased with the service provided.
Raul did an awesome job! He was quick and answered all my questions.
Found problem quickly. Made necessary repairs. Electrician was friendly and courteous. Very knowledgeable.
All the guys were very professional and cleaned up their mess every day. They made sure to answer all my questions and concerns.
Called for estimate, had their people on-site next day ... punctual, knowledgeable, helpful ... Will be doing our job ...
Yearly ac cleaning and cleaning up. Great job.
The crew i had install my HVAC system were excellent. I would highly recommend Darrell and the guys he had with him! They were all very professional and kept me in the loop on everything that was going on. I would give them guys more than 5 stars!
Great response time. Excellent service.
I really appreciates the professionalism that Mr. Reno service provided to me. He was very courteous and takes great pride in the company and must of all his work. I couldnt have ask for a better team from the beginning to finish (Awesome). He talked to me about putting in a surge protector which will cover my appliance and computers. I will recommend Mr.Sparky, Mr. Stephens and Mr. Reno to my neighbors. Im very pleased and excited of the work done. AgainMuch Appreciated!
Reno is a very knowledgeable, friendly person. He is focused on doing the job correctly and efficiently. I would recommend him to anyone & everyone!!
Reno and Robert did a great job very professionally. This is their second visit to my house (different services). I recommend their services.
I highly recommend Mr. Sparky. Their price was below all other estimates and their quality of work was outstanding. Very professional and finished the job in a timely manner.
Jorge was our technician and he was extremely knowledgeable, proficient and professional. You can tell he takes pride in his company and his quality of work! He fixed our AC after 3 other companies failed to and tried to charge us $5140 and the repair was actually only $210. Thank you Jorge and J & J Burk!
Very friendly and efficient. Good prices also.This is the best company that Ive ever done business with as far as home repairs. I cant say enough good about them. They seem to have no flaws! Great company with great employees! Never seen anything like them.
Darrell was awesome! Straight forward, knowledgeable and even offered to bring me portable heaters until he can get the part in. Glad I used this service company.
Great service fast, friendly, and knowledgeable.
Reno was very knowledgeable and friendly. I was pleased with the service.
They came out to do semi annual maintenance on my heat pump. They are always professional, friendly, and concerned. They do not push any unnecessary services on me. Checked everything, made needed tweaks, and verified system is running correctly. Ive been very happy with all personnel who come to work on my heat pump. Langston and Darrell are both great.
Very professional and quick!! Was very happy with the customer service and professionalism. We will definitely be calling them again.
Installed ceiling fan, replaced to electric plug in 1 on pool & 1 front porch
The A/C Tech called me from Marlow, OK, where he was finishing another job, to let me know that he was on his way to my house. He arrived here at dusk and made the necessary repairs in the dark for all practical purposes. He displayed a professional attitude and cheerful disposition the entire time.He explained what happened to cause the malfunction, and his efforts made all the difference in the world after more than 24 hours of 90+ temp inside house!
Very professional, courteous, and prompt. Did a great job in the worst of conditions cant thank them enough for getting our CB box squared away and safe again.
He did a wonderful job. Was very polite and made sure our unit and our sons was ready for winter. Very professional young man.
They have always been on time and maintained our HVAC for years. Great value.
They were very professional, took the time to answer my questions, and advised me on what needed to be done.I have also had them replace my entire HVAC system; I was very pleased with the results.
David and his helper were very nice and professional. They made sure I understood everything required to complete the job, and they followed through with a walk through when they finished. Thanks guys!
Raul and associate did a great job! Great service
This was our first time using this company and our experience couldnt have been better. They sent us a text and a photo of our repairman, Jorge, so we would know who to expect and when. He wore coverings on his shoes and insisted on using them even after I told him we didnt care about his bare shoes on our floor (especially since he was going in and out of the house multiple times). Jorge knew exactly what he was doing, zeroed in on the problem quickly, and had our A/C back up and running in no time. We was polite, courteous, very knowledgeable, and professional. Great service! I will definitely be recommending J & J to my friends!
Langston was very professional and informative on every step he did during the maintenance visit. He showed me the issues that he found and showed me how he corrected it. I’m definitely glad to be a part of the comfort club as well. MAKE SURE YOU JOIN THEIR COMFORT CLUB!!!
Showed up precisely on-time, notified me when on the way, and did a complete and thorough inspection of all components of the system.
J & J Burk have truly been a God send!When our whole system went out and was leaking downstairs, they came out VERY quickly and got us fixed up. After the 3rd time over a span of one year - only because they were trying to help us save money - it was recommended that we get a new system. Mr Burk himself came out to explain what needed to be done, how it could be done, what discounts were available and what they could do to help.It should also be noted that the monthly maintenance plan offers are not just used to get extra money out of you. Dependant on the plan you have, the more options available. With our plan and before our new system was installed, they literally came out in the middle of the night to fix an issue!To this day, we ONLY recommend J & J Burk - from 8 to 8, the same great rate!
Jorge is the best!! He knows what to do!!
Jorge was very professional and courteous and like always he did a great job and provides excellent customer service.
He was communicative in telling me about my needs and repairs. He was very professional.
Wow! Efficient and excellent work. It took all of 5 minutes or less to repair my AC problem.Thank you
Thomas with J & J Burk was very knowledgeable and professional when explaining A/C units. He answered all questions that I had pertaining to the entire system and had me feeling very comfortable when picking the appropriate unit. He gave me multiple scenarios to cover my resident and explained the value of each one. We need more people like Thomas in customer service positions.
There is an obvious high level of professionalism and desire to ensure the customer is satisfied. My greatest challenge will be the time that I will need to wait, before the work is completed. J&J Burk has a lot of customers to service, so I can understand some delay. I will look forward to commenting again, once my full HVAC system is completed with replacement. I have no reservations with their quality to date. Thanks
The heating and air person was very knowledgeable and courteous and showed up on time. He was very professional.
Very professional and knowledgeable. Gave great advice and wasnt trying to sell me on anything, he was just honest and gave his professional opinion. Will definitely stick with this company!
I am very please with the service I received from J&J Burk. I have had them come for routine service on my air conditioner. Mr. Langston, is my service professional. Outstanding service, with everything that is going on, he made sure to have his mask on and whenever he entered the house he put on shoe covers. I really appreciate all of it. He has always ask me if I have any questions or concerns. Thank you Mr. Langston.
Called on a Sunday and they came right over and quickly determined the problem. Returned with the correct parts 2 days later and fixed the problem. Very professional, friendly, and honest. This is my first encounter with this company and I am very please with them and there service. I would recommend them to anyone looking for a fast, honest and professional company to repair they AC or Heating systems.
When I got back home at 2:30pm to find it was 85 degrees in my house, I was pleased that J&J Burk was able to send out a repair tech the same day! Darrell did a great job of replacing the necessary part, his service was fast and professional. Thanks to J&J Burk, all people and pets in my home are grateful for your prompt assistance in our time of need!
My elderly fathers a/c quit, over a hundred degrees outside, about 85 inside. Called them up and they had his a/c cooling again in about 2 hours. Very much appreciate their prompt service.
We got an estimate for full installation and are excited! Thomas was professional, informed and had all bases covered. We feel very well cared for!
I originally went with this company because theyhave a good reputation and I was not disappointed, since replacement of my furnace they have been doing a great job helping me keep my system at optimum performance.
I called JJBurkeair and got the answering service. The operator took my information and within 15 mins Raul G called me and said he was on the way to my house. Excellent response time! I explained the situation and he knew exactly what was wrong. Gave me a quote on how much it would cost to fix. Pricing was great! Also gave me tips on what I needed to do in future. It was fixed in about a hour. Incredible work! I highly recommend becoming a comfort club member! It’s a great service as well. Thank you for Raul and JJBurkeair. Loyal customer right here!
Very prompt, professional and courteous service by Langston.
This guys have been absolutely phenomenal. I called for broken A/C unit on Friday 4:30 pm and we got it fixed within next hour or so. Filters changed and even they came extra to put additional filter 2 days later. We used to use Wichita-Snider Mechanical for few years but at the end they keep charging again for fixing the some unit and ignored water leaking from the unit, even if I specifically told them too. Anyway I am more than impressed and would definitely recommend them to everyone.
Raul was very informative and promptly showed up.
Reno did an outstanding job! He provided great customer service and was efficient. He explained everything and was very knowledgeable. I would use Mr. Sparky again!
Very professional. Great representation of how a team should be!