My therapist/counselor has been great and the thriveworks portal is so easy. My virtual appointments were a breeze and getting the link was always dependable. The in-person appointments have been easy to get to.

Thriveworks makes finding counseling so seamless and the customer service is super friendly. They matched me with a therapist who I love after I had been searching on my own (without thriveworks) for weeks.

Thiveworks is wonderful. They are so helpful and the counselors are wonderful.

The doctor was great but the company as a whole seems like they are just after money. They make you pay a membership fee along with having to pay the therapist and then they will randomly charge your card with out any warning or notice. My bank account has been left in the negative twice from them randomly charging my card. I even canceled my service with them due to the experience AND THEY ARE STILL CHARGING MY CARD AFTER I CALLED AND TOLD THEM TO TAKE MY CARD OFF. They will not call you or even email you about why they are taking money they just take it. It seems as if they have hide fees that they don’t tell you about upfront. I feel as if this experience stressed me out more than helped me. I was not a very open person to therapy and after this experience i don’t think i will consider therapy again. Please reconsider going with another company if you don’t wanna be robbed of money.

So yesterday I made an appointment online Because no one was answering the phone, and was ask to put a card on file, not to charge me anything, but to have a card on file to hold for my appointment. On my end it told me that my booking was complete. The card did not have funds on it, which I knew, but I planned on coming in today for my appointment with my new card that I received today to switch them. I get there and I had to call because I was confused as to where they were. Once I called front desk about my appointment, I was told that they sent me an email letting me know that my appointment was not finalized because of my card having no funds on it. Okay I understand that completely, but why was I sent a email only about something that important, not one phone call. Drove 45 minutes away to be told my appointment was canceled and I was notified through email. As a business, you cannot expect everyone to constantly check there email because that is just not realistic! especially when you are working with people that suffer from mental health, our minds are all over the place, I know mines is. I received no apology or anything because the receptionist said they don’t normally call there clients to give important information. Email is what they usually use to inform there clients. I’m a new client, so how would I know that? I also did not know they were only offering zoom appointment right now, maybe if someone would’ve called me, I would’ve realized a lot .

Ms.Derricho is a thorough and thoughtful therapist! She is patient and allows you to take your time processing your feelings and makes you feel like you are a part of your own destiny to move forward. She will use her knowledge to be supportive but also hold you accountable to change your way of thinking. I recommend her for anyone whom feels they are in a crisis and needs help finding their way.

I love my therapist. I can be very open to her without any judgment.

Billing department is incompetent, they stole over $400 from me without my authorization, ended up ordering a new debit card. Absolutely horrid experience with them that dragged on for months, they treated me terribly. I hate this company.

Mr. Aunteryo Malcom is an outstanding clinician. He is passionate about helping others and his level of professionalism is second to none. Thank you.

Dr. April is the absolute best! Shes so professional and knowledgeable but also really relatable. Shes so great to work with, easy to talk to and great to learn from.

The leadership at Thriveworks made a great decision when they decided to bring Mr. Aunteryo Malcom onboard. I have seen and heard nothing but great things about him!

Chandrika Derricho L.C.S.W is truly an amazing social worker. I have known Chandrika for 17 years and have been able to watch her grow intellectually and professionally. She has actually been able to use her expertise to assist me personally and it is amazing to listen to her speak. She is such a passionate, loving and genuinely caring person. There is no doubt in my mind that anyone who crosses her path will definitely feel the same way about her as I do. I highly recommend Chandrika to be your therapist of choice.

Dr. April Stallworth is an incredible counselor, speaker, teacher, and guide. Astute to the details needed to address healing and growth, you would be hard pressed to meet as talented a clinician.

Dr. Stallworth is a phenomenal clinician. Her insight and ability to assist with my anxiety were life changing.