user
Myles Wrecker Service - Heavy Duty Towing
192 Swanson Dr, Lawrenceville, GA 30043, United States
Appearance
Myles Wrecker Service - Heavy Duty Towing

Comments
As
Review №1

Had our truck with 40K lbs loaded trailer breakdown on I-85 S and I dealt with Ms Amber at Myles Wrecker Service to tow us 15 miles away to a workshop. Ms Amber was very professional, kept us fully notified about all aspects upfront..have seldom seen such great communication. The tow was done safely and the tow driver was very polite, helpful and courteous. I will definitely recommend using them in case you need a thoroughly professional towing service at a decent price.

Ro
Review №2

I just used Myles Towing for our Motor Coach. Very professional driver Sam. He was very careful with our Coach and a very nice young man. I would recommend Myles for any towing needs. Thank You Sam.

An
Review №3

Myles Wrecker Service was great, Brad was our operator and he was nothing but professional, courteous, and patient with myself as well as my family. He recognised that our RV was our home and made sure to take special care of our home on wheels. Brad continued to keep us informed throughout the whole process from pickup to drop off. I highly recommend their service.

Mi
Review №4

I used Myles today to tow my car and I have to say that this was one of the most amazing experiences Ive ever had, with any company. They called me back quickly, got to my house one time and deliver my car to the destination with no issues. I will use them again if I need a tow and I highly recommend that anyone in need of a tow give them a try.

In
Review №5

Amber was very friendly and helpful with providing pricing and other information. Thats where the friendly/helpfulness ends. I called the following day to arrange towing service, and was told the manager would call me back. Never received a call.

Th
Review №6

I usually dont bother to write reviews but I feel Dusty really needs to be complimented for his both his hard work and sincerity. I needed a tow when I mistakenly went over a curb instead of a right turn. He went out of his way to ensure he did not wreck the bottom of my vehicle. He even went back to get his long bed tow truck to help minimize any damage that removal from the curb could cause without any additional charge. Because of Dusty, I had no significant damage to my vehicle. I had my 12 year old son with me and it was a great lesson for my son as he was able to see just how kind some people really are. Thank you, Dusty. You are my go to for now on with any tows I need.

Ja
Review №7

A+ !!! Hands down, best Wrecker Service I have used in Atlanta!I have used several Wrecker Services around the city with my company - and I had just come to understand that they will Over Charge and be Late.That couldnt be farther from the truth with the guys at Myles Wrecker Service. Brad and Joe were my two drivers and they were super fast, communicative about their approach, and professional the entire time. They told me exactly what time they started and ended so I knew I was getting the most fair price for the services. Was in a tough spot with some flipped equipment and these guys made my day a breeze. While I hope to never need too many more services from Myles, I will absolutely be calling them if the need arises.Thank you Brad and Joe!

An
Review №8

The driver made it to me before my own roadside assistance could! He was very friendly and understanding. Will definitely use you guys again!

Ja
Review №9

Had an amazing experience. Price was great. They negotiated with me to get me the best price. Very professional and punctual. Took great care of my vehicle.

Do
Review №10

I called Myles towing, because I needed a 40 foot container moved about a 100 miles a way. My wife and I are moving. I had a lot of our stuff that was in the garage tool boxes 4 wheeler etc loaded in the container.I made an appointment to have it moved within 24 hours. Chris showed up with this huge truck and trailer. My container was in a very tight spot to get it out of. Chris was very polite and professional. He was about 25, but he drove that truck with so much accuracy that I was amazed. He even crawled on the top of the container and cleaned all the leaves etc off it. We met him up in north Ga and he unloaded it in a another hard spot to get in.Chris is a great asset to this company.ThanksDon J

Ma
Review №11

It was an A1 experience from start to finish! The young lady who took my phone call was very courteous and professional offered a competitive price. The young man I believe his name was Chris who came to pick up my car was very thorough he looked over my car ensure that I was aware of any minor damages he securely and safely loaded my car onto the truck and delivered S desired...Very happy with the service

Le
Review №12

Forklift fell off the truck.They got here in less than an hour on a Friday afternoon.I needed the forklift moved back onto my dock.Great, fast service. These are my guys moving forward!

ji
Review №13

Chris went beyond expectations with care and professionalism in transporting our RV.

Ar
Review №14

Dusty was great and fast, dependable and very professional. I highly recommend this place for heavy duty tow services and towing needs.

An
Review №15

Myles Wrecker service was great conducting business with from the phone call to being able to pay on site with card. Steven was very helpful having to download and upload two different vehicles that were in the way of each other. Very experienced crew that knew what they were doing and great customer service.

ES
Review №16

Unbeknownst to me my car was towed by an ugly (HOA) while I was out of state working and racked up a pretty hefty storage bill. Barbra exhibited great customer service and empathy, and worked it out giving me time and affordability! Great staff!

Ha
Review №17

I havent had to use their service yet, but I wouldnt hesitate to call them when I do need their services. I met Myles Wrecker Service on Instagram and I really like what I see on their posts. Ive talked with them on messages and they were very kind and helpful. Their Equipment is top shelf and thats what really impressed me besides their kindness.

Jo
Review №18

I was going down 85 south a few nights ago when I noticed my trailer brakes smoking I was trying to get over through traffic and construction when a Myles wrecker blocked lanes for me to get over to the shoulder a young man and his wife helped put out the fire cage my brakes and make sure I made it home safe that night. Myles is not only a great company with awesome trucks but also has wonderful employees and a lot of southern charm. I am forever grateful for Chris and Angel stopping that night and coming to my rescue.

Ke
Review №19

Good people. Always look out and do the best they can.

Ju
Review №20

Highly recommend this towing company. Pricing is not the highest or lowest but the quality is the best. They have picked up my explorer as well as my f350 with no issue. The last driver was spot on with his driving. Didn’t scrap the SUV (yes it’s possible) and the other loaded my f350 like a small car. I’ll use this company every time.

Ni
Review №21

Our NPR had a blow out and Myles was able to tow it safely to their shop for us. Very happy with their service

St
Review №22

I had my car with battery dead inside the garage. A first towing company refused to pick it up even when I clearly informed them at the time of scheduling. Myles Wrecker Service came and did the job without any problem. Great service!

Ar
Review №23

Last minute emergency tow, late at night (literally midnight), and they came as promised. Took pics and towed the car, held it at a very reasonable storage rate, and then delivered it to the shop 4 days later. I would recommend them 100%

Ea
Review №24

Very good service. The driver could have towed me with his standard tow truck, but it would have damaged my driveway. I was not aware of anything. He drove all the way back to the shop and brought a flatbed. No.extra charge. Will definitely call them next time.

Gu
Review №25

This is a very professional business with kind people and experienced drivers that are also knowledgeable, kind, professional as well. Used them few times and had a great experience each time. Definitely recommended to others. Worth every penny!

Da
Review №26

Incredibly streamlined and helpful experience. My tow driver, Mr. Cash, was professional and clearly experienced. I will definitely remember this number for any future towing I’ll need.

Am
Review №27

Myles Wrecker Service was very professional and did a great job towing our RV. They went above and beyond with taking extra precautions with towing that I hadn’t seen other companies do. 10/10 I recommend

Fr
Review №28

Heavy wrecker at its finest

Br
Review №29

Response time to pick up my unit was awesome! The driver was super friendly and very professional. Pricing was also very good!

Sa
Review №30

Chris was my wrecker driver. He is very professional and very skilled. I would recommend him everytime.

Ms
Review №31

The driver went above and beyond to help me. Very good at his job!

Am
Review №32

Very professional! Top notch. Barbara and Austin were exceptional! Highly recommend!!!

Mi
Review №33

Quick to respond and pick my car up, driver was very nice. Tow was quick, efficient and priced well with no damage to the car even though the car did not have the regular tow points. Would highly recommend.

La
Review №34

Myles towing are going around town doing unauthorized towing of tractor trailers. My truck was parked legally at the Ingles grocery store on Dacula rd. I’ve been parking there for two years, authorized by management. They lied and said they got a phone call to to my truck and the managers and the corporate office denied ever calling. Be careful, these guys are slime. Don’t use them!!!!!

P
Review №35

I called them for a tow and they told me approximately an hour, but they arrived in 30 minutes. Quick service. The driver was very professional. Thank you!

da
Review №36

Good fast service. Willing to adjust price to stay competitive. Will use again.

EJ
Review №37

Highly recommend them for every and any towing need. They are willing to go above and beyond to make sure you and your vehicle are taken care of

En
Review №38

Honestly the most professional towing service in Atlanta and Georgia

Ma
Review №39

I definitely recommend this place!! WILL was great. He was very nice and polite. They are fast as well. Another great thing is they don’t cater to police calls so you’ll never be waiting for 3 hours. They put customers first!! I will definitely use them again if I need too.

Ni
Review №40

Great service. Donny was professional and helpful. Would definitely use again! Had to tow our 88 F250 from our driveway to the storage lot. Equipment was absolutely large enough to handle the truck.

Ba
Review №41

We are so thankful for your service! Chris came to our rescue after we got a flat tire this morning. He was professional and efficient. I would highly recommend your company based on his performance.

Sk
Review №42

They where late, they also brought an extra tow vehicle that it didn’t do nothing, but I probably got charged for it. The 2nd vehicle just dragged my trailer end axles 3’ to the right, took them about 40mins all. I did not receive a paper copy that would brake down the charge, but I only received an email one that just showed a charge for $1,200, looked like someone just throw a number down. When I tried to call them multiple times and come to a normal price I was basically just ignored.

An
Review №43

I would give these guys 10 stars if I could. Long story short, I got my Yukon stuck in a mud pit about 100 feet from the paved road. I initially called another tow truck company that came out and wasn’t even willing to try to tow me out. And they were rude to me on top of that. I then called the guys at Myles and let them know the situation. They assured me they could help. The driver arrived in less than an hour to my location and had me out in 15 minutes. He was knowledgeable, professional and so kind. I needed all of that after the rough night I had! I learned a hard lesson about driving on unpaved surfaces, but if I ever run into such a situation again Myles will be the first call I make! Thank you so much!!

Ch
Review №44

Speedy Service and Amazing Customer Service. Seriously cannot thank them enough for the speed of there service and friendliness. Called 7 companies before I got in touch with them and no one wanted to tow my vehicle the distance I required... They were more than happy to tow for me and the distance wasnt an issue at all to them... Thanks Again for the Amazing Speed and Service

Ro
Review №45

On time reasonably priced and very professional doing there best to look out for you and you towing needs! Great group of guys.

Na
Review №46

Our preferred vendor for all of our towing needs. From tractor trailers to our Nissan frontiers these guys can handle it all! Price is always fair and service is great!!

Ja
Review №47

Amazing company all operators are very safe and professional and know how to get the job done and they make sure to make you their number one priority

Da
Review №48

Thanks for your help today, Will! Had to use Myles today for a flat front tire on my 2017 Inifiniti Q60 coupe. If you’re familiar with the make and model, it has a very low front deck and not much ground clearance overall, which presents several challenges for towing. Will quickly got it up on dollies with a great amount of care not to damage any of the trim, and even gave me a few pointers on how to recoup the cost from my roadside assistance packages. They may cost a little more than lower tier service providers, but the customer service and added assurance are well worth it. Highly recommended!

ul
Review №49

Excellent service, there in less then 30 minutes, loaded up my truck, tied up the broken driveshaft, delivered to the house exactly as needed. Chris was friendly, courteous and superfast. Could not wish for more.

pa
Review №50

These guys are top notch. Very professional and took good care of my truck.

Go
Review №51

The best wrecker service around. My bobcat was stuck 5ft in ground and they pulled it out like it was nothing...Thanks Jeremy for doing a fast and great job...Highly highly recommend

Ni
Review №52

Steven was knowledgeable, skilled and professional. A hard worker, who went above and beyond. Highly recommend.

Mi
Review №53

Cash was amazing when I was stranded on the side of the highway at 2:30 in the morning . Good customer service friendly and professional. Highly recommended.

Ca
Review №54

Steven was very cooperative and professional. He definitely knew what he was doing and had plenty of experience under his belt. He towed my lowered 1998 M3 with no trouble at all and was very friendly.

Le
Review №55

Towed my truck for a fair price

Wo
Review №56

Fast and dependable service! Would recommend to anyone who needs their Truck towed! Would definitely be using their service again!

Ch
Review №57

Awesome Company,Professional Driver,Took Care Of My Vehicle Like It Was His Own!!

Jo
Review №58

We are a team, cannot accommodate but one driver in tow truck was told we would have to use Uber or lift for our transportation.

Ra
Review №59

I highly recommend this service team for your towing needs. I called three different Lawrenceville tow services and made several attempts, none picked up. Called Myles Wrecker Service and they picked up the call immediately, took my info, and got me an ETA which was spot on. My service tech took great care of my vehicle and was very helpful even though it was pouring rain. Again, highly recommend these guys!

ad
Review №60

My motorcycle stopped on the side of hwy, Will came to rescue, he arrived earlier then ETA, he was pleasant and very helpful. He also offered dropping me off closer to where I live since he was heading that way. Excellent customer service!!

Mi
Review №61

Tow truck driver Cash was very professional and cool on top of that.

Ja
Review №62

Disaster, charged me $ 360 for about 4 miles tow service and never repaired my box truck.I wouldnt recommend using this business for any service they offer.

Je
Review №63

Very friendly and empathetic. My son was locked out of his car on a Sunday night and could not get any other wrecker willing to help me. I really appreciate the dispatch and driver who worked together to assure we were taken care of. Thank you Will

Me
Review №64

As a new Amazon Delivery Service Partner in Lawrenceville, we needed a dependable towing service to service all our calls. Rebecca is very pleasant to talk to and a nice touch as the front line to ensure that your towing jobs get done. Shes professional, very customer service oriented and dispatches timely as promised. My husbands (Nate) first call is always to Myles for all his business and personal towing jobs because he knows MWS will handle his vans and personal vehicles with care. WE HIGHLY RECOMMEND MYLES WRECKER SERVICE.

Jo
Review №65

I found them on Goole they were quick and professional. With helping I broke down 30 min from my del stuck talk to miss barb vary nice ladie she help corenate. Here truck to come tow my truck and pick up my trailer to take to be deliver. Justin. The raker drive came and help me vary nice professional we in hook left my took my trailer to unload he help with unloading and putting eqiment back then we drop my trailer grab my truck. Vary thankfully for them I would recommend them to anyone. jonny in service vary nice helpfully professial with ancering my question and getting in to there shop. They also help find me a room for the night. They vary nice to give me a ride and pick me up from hotel. Austin. One of the owner came and greated me vary nice friendly and professial. They treat u like family. Evey step of the way vary happy with them my truck end up just not being with fixing. Ask them about fineding a new truck and Austin. Said I got u. Now I leaving with a new truck 🙂 Like I said they treat u like family with hard to come by when looking for a full service shop thank u guy

Ni
Review №66

Great customer service on the phone. Will was out within 30 minutes of my call. I was very nervous about getting my baby towed and he took care of it as it if was his own. These guys were very professional with excellent service the whole way!

Ma
Review №67

Took my truck to multiple mechanics none of which could fix the problem. The guys over at Myles wrecker service were nice enough to arrange a pick up time for my truck and they towed it back to their shop we’re it was fixed by there highly skilled mechanics. Highly recommend. Great customer service and very friendly staff.

Va
Review №68

Great Service ! Picked up quickly and driver very profdessional.

Ge
Review №69

All the 5 star reviews for Myles Wrecker Service are absolutely spot on. Showed up quickly after call and extremely efficient and professional. Chris with Myles was great. I didn’t know who to call when my son’s car experienced a failed radiator Monday in Lawrenceville and the first few tow services said there was no way they could get the car until the next day. Not only was Myles Wrecker quick to answer but they were faster than expected to the scene. Will be my go to service if I ever need a tow again.

Be
Review №70

I had to get a vehicle towed to Myles shop for repair. Will made the tow a breeze. They are not the cheapest service but you cannot argue with quality. I would rather pay a little more and know that an experienced tow truck operator is going to move my vehicle with no further damage. Will was on time, treated my vehicle like his own, and they got my repair done quicker than expected.

Br
Review №71

Gave me an Awesome deal i on towing my car at 3 am i will definitely be using them again if i need towing!!!! Big thank you to angel!!!

Ni
Review №72

You guys are desperate and your actions are despicable. You’re towing cars in my neighborhood during the pandemic! You should be ashamed of yourself. People don’t have much space to park . We can’t have family or anyone else to visit because you’re trying to make money of people’s misery. Pathetic and desperate company .

Ty
Review №73

These guys towed my truck, they are the best! Danny was nothing but helpful. Great prices and even better service. I will continue to use Myles Wrecker Service.

Ci
Review №74

Everyone was super nice and very professional.

Ro
Review №75

Myles Wrecker Service was great! They were speedy and the driver Will took great care with my 442. He was professional and so calm. It made me not be so crazy. I highly recommend them!!

Jo
Review №76

Great bunch of guys who can actually fix stuff!

xe
Review №77

Very rude, called and they hang up when I asked for the cost of the toll.

St
Review №78

Will was excellent! He was polite, explained every detail and gave me a great deal. Our SUV got stuck in a ditch and he got it out and like it never happened. Will use again. Thanks and Merry Christmas!

Ch
Review №79

I was very pleased with the service I received. They were able to handle getting my disabled vehicle to the shop very quickly and without me being present. The communications were very friendly and polite. I would highly recommend them and they are now in my contacts list if I need help again!

N.
Review №80

Called after 10pm, they were there to help in 15 min, started raining, but they kept their word on the price. Best hands down!

Ce
Review №81

I had an absolutely great experience with this company. Will helped me out today, he was very professional and courteous. Definitely recommend this place 11/10!

Pa
Review №82

I was broke down on I-20 West bound between exit 46 and 44 ( 36 RV diesel pusher), this started around 1400 Thursday, I was told that service would arrive at 2200, midnight, 0145 and 0215 until Myles Wrecker Service was dispatch at 0200. At Approx.: 0400 Dusky from Myles arrived, his truck was too small and drove all the way back to Lawrenceville, Ga. to get the Heavy Duty truck and returned to complete the call. I was and still am very impress on his professionalism and focus to complete the job safely; I had only 10 miles to my destination. Dusky would be an invaluable asset to any organization, I will call any day and make that request for Dusky if available.

Ni
Review №83

Myles Wrecker service is a great and professional company. I was stuck on the side of the road in the ditch and they were on scene within 30 minutes of me placing a call. Once in scene and assessed they had the job completed in practically no time at all.

Ta
Review №84

I have passed this wrecker truck almost every Tuesday in my morning route..that was my sign to give them a call..I just made a second call to Myles Wrecker Service..They have given fast and friendly service on both calls..A big thanks to Austin for going extra mile..there will be more calls....

Sy
Review №85

Walmart got my truck and trailer towed but I was Taken care of at myles wrecker service. They were so kind and patient that I couldn’t Even be mad lol. Great service all the way around. Barbara at the reception desk. And Wes in the office.

Wi
Review №86

Just want to give props to the driver in the red heavy Ive been driving 20 years and he handled that truck like most people handle a Toyota Prius great job driver I also called in to your company I wish I had a name for this post but keep up the hard work. Watch your 6 and keep your head on swivel

Re
Review №87

This service is awesome. The attendant Will was very friendly. He arrived when he said that he would arrive. He called to verify the place to tow the vehicle which made me feel comforted.

Wi
Review №88

The wrecker manager helped me out tremendously today! The driver was very professional and super quick! Thanks Myles Guys!

no
Review №89

Got there on time and fast! Will was fantastic, very friendly and professional. Will definitely use you guys again.

Ri
Review №90

I took my truck to Myles Wrecker service for a DOT inspection. While on the yard at Myles Wrecker Service, the batteries died and subsequently would not hold a charge. I contacted Austin and posted a review. The owner of the company, Vincent Myles, promptly contacted me to ascertain how he could help me solve the problem with my batteries. He volunteered the services of his company, both to get my truck to his shop and to test the functionality of the alternator and batteries. Austin and Vincent both worked with me to solve the problem pertaining to the batteries. Everyone involved at Myles Wrecker Service went above and beyond any responsibility they had to resolve this issue and ensure that I am a satisfied customer. Myles Wrecker Service can be assured that I will recommend their company to anyone who demands honesty and integrity from a diesel service provider.

Je
Review №91

Great service, very nice wrecker. Chris is a awesome operator .

Ra
Review №92

Really good service. The guy came on the scene and he already knew what to do. It didnt take him long to solve the problem I created. Very friendly. If I see him again I will buy him a drink. In and out, next.

Co
Review №93

Nothing much to say about Myles except for they rock and have been my go to for tow and wrecker services for quite some time. They do a great job in a very timely manner and you simply will NOT get tow services like this anywhere else! Thanks Myles!

Do
Review №94

Last week, I had the misfortune to find a failed fuel pump on my F250. I called my usual towing company for a tow, but when they reported a likely 2+ hour wait, I wanted to try another company. I found Myles with Google and was glad to see it was a substantial company with equipment for most situations. I called and was told itd be 45 minutes to an hour. The driver, Will, called earlier than expected to let me know he was on the way. He arrived in a nearly new, clean truck. He was very conscientious about hooking up and taking care of my truck. He took extra effort to be sure it wouldn’t roll into the camper downhill behind it. Myles is a wry professional company, and Will is a very professional driver. I found a new usual towing company to use when I need another tow, hopefully not for a long while though.

Ji
Review №95

This place was spot on!!Great service from the wrecker side and Myles truck repair had me back on the road that day!!!I highly recommend This team of real Pros.....

Au
Review №96

Call these guys if you want to get off the road fast. sick of calling wrecker companies and them lying or never showing up. good job myles

Ra
Review №97

Great service. On time. William was on point. I locked their number in my phone and if I ever a tow again I will call them directly.

Ro
Review №98

We had an ocean container fall over and Myles Towing up righted the equipment and pulled to their yard and held until we were ready to retrieve. Very professional at all time!

Jo
Review №99

Fastest full rig prep & hook up I’ve ever seen. Friendly efficient service.

Pa
Review №100

Will did a great job towing my vehicle. His service was quick and he provided great customer service.

Information
79 Photos
100 Comments
4.7 Rating
  • Address:192 Swanson Dr, Lawrenceville, GA 30043, United States
  • Site:https://myleswreckerservice.com/
  • Phone:+1 770-237-3280
Categories
  • Auto wrecker
  • Towing service
  • Crane service
  • RV storage facility
  • Truck repair shop
  • Trucking company
  • Vehicle shipping agent
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations