I live in a rural community and it is sometimes hard to find companies that will provide service in my area. I called because the drain underneath my air handler was blocked and the condensation from my A/C was pooling in my basement floor. Within 2 hours Scott was on his way, fixed the problem quickly, efficiently and professionally. I would definitely recommend him and this company.(Also note, I had called another company the previous day that didnt bother to return my call) THANKS VERY MUCH TO SCOTT AND ROTO-ROOTER.
Chris tech #3732 is amazing! He is fast courteous and SO knowledgeable!! He finds you the best value / best quality to address your issue. He takes such care to clean up so you cant even tell he was there! He does such a wonderful job, I highly recommend him to anyone. Roto-Rooter is very lucky to have him as an employee. I hope I can specifically request him for my next plumbing issue.
Saw that these guys had a great rating on Google so thought I’d try them out. Was not disappointed one bit! Their repair tech, Chris, was able to come out to my place, inspect my problem, and make the appropriate repairs to unclog my plumbing. Super professional and awesome customer service! Thank you again guys, and especially a great big thank you to Chris! To Chris’s boss, that man needs a raise!-Ian Y
They were kind very professional. On time. Patient with my questions and concerns. Ive used this company many times and had diffrent guys come to my home. All of them have been amazing people and great help to me when I needed it most. I keep the number close at hand. And me saying this isnt lightly .. cuz I dont care for many people.Good business. Good people to have help you out. Highly recommend them.Sasha
Unfortunately we had a partial blockage in one of our drainage pipes and we needed some help. I contacted them and was initially told someone will be out in 4 hours. They arrived in 1 hour and were very professional and helpful. They fixed the blockage and had another worker come out to put a camera in the line to make sure there were no other issues. The cost was very reasonable and got the job done in a short period of time. I will gladly use them again.
LonDarrick 684 and Johnathon 3679 did an amazing jobclearing my main line clog. They were in and outIn no time. I appreciate the education provided to make sure it doesnt happen again
After fixing the toilet base seal and still having problems my wife called Roto Rooter and the service tech was prompt and was able to identify the issue we were having. He found the clog by noticing how the water was running outside and fixed it quickly for us. Thank you for the service!!
Scott G. unclogged/cleaned out two lines today! Kitchen sink and from washing machine.He was very courteous, professional and timely. I will definitely ask for Scott next time!
They helped identify some damaged pipes caused by some shady AT&T contractors that fractured a pipe, resulting in not having running toilets or showers for 2 days. They were vigilant by contacting both the city worksand utility company, so very good advocate for their customers. Still hoping for resolution, but that is on AT&T, not roto-rooter.
Professional and super fast. I called and they said it would be 4 hours and they called me back within an hour. Did the work quick and cleaned up after themselves. Very friendly!
Great service, quality and value. When another company wouldnt stand behind their work, these guys did. Fixed the problem the other company couldnt charged us less and didnt blame us for the problem. Weve got a new company to call whenever we have problems!
Scott (#3394) and Dan (#604) were, as always, professional and courteous in identifying that the issue is … once again … in the city’s easement. I really appreciate all the work Roto-Rooter has done on my old pipes over the years.
I would recommend this service to anyone. They came in a very reasonable time and reasonable price. The young man did a excellent job. Thank you..
They were great. It didnt take long for Jeremy to come. He was very professional and provided excellent service.
I needed the drain in my garage cleaned out. I was glad that the service technician was Chris. He took care of my clogged sink drain back in august:)He was very courteous and professional easy to talk to and explained everything well. He did practice so social distancing and was concerned about being sanitary.
Prompt, friendly, and affordable. Basement drain was clogged. Repair man showed up and cleared it, all within an hour of me calling. Superb service.
Scott was professional, on time, and provided great information regarding our plumbing issue. Would definitely recommend this company!
Chris C. 3732, worked extremely hard to unclog my overflowed water and sewage drain in the basement. He was polite, professional, and thorough as he performed his duties. He was also able to get the drain open. I would highly recommend the professional staff of Roto-Rooter.
Chris was such a huge help to me and my family. We had a drain back up in our downstairs that was flooding into a bedroom. He did a great job of explaining what he was doing and why so that I knew what was happening. He was courteous, knowledgeable about his work, thoughtful with his precision of having to cut a hole in my wall, and was efficient with his time. I appreciate him VERY much.
Fast yet high quality. Left it looking better than before. Would recommend to anyone needing a water heater installed.
Jonathan helped me identify and completely fix clogging in my underground outdoor drainage system. Equipment and expertise were phenomenal!
We had the drain out to the city line backed up, they responded quickly & had us working again!Friendly, professional & got the job done!!!Thanks!
The Roto-Rooter technician was great. Very professional and polite. He took his time, cleaned up afterwards, and the problem was solved!
Outdoor drain from downspout was clogged and back-flowing towards home. Jonathan came out and had the problem assessed and fixed within 10 minutes. Would recommend/use again.
Jeremy was prompt and courteous. Explained process thoroughly and got the job done quickly. Highly recommend!
I called Roto Rooter at 6:30 pm and had someone here by 8ish. Jeremy worked hard and finally got to leave at 10:30. The poor guy worked hard and got everything fixed and cleaned up. I would recommend Roto Rooter to anyone who needs a good plumber. Jeremy was so nice and so respectful to this old woman! So appreciated.
We had the best experience with roto-rooter! Our basement flooded and we were having issues with a line not draining. We called roto-rooter for help in what felt like a nightmare situation at the time, we were connected with someone right away and they were out here quickly! Chris, sam, nick and Johnathan came out to help us, they all were absolutely amazing! Their kindness and expert advice was above and beyond and We got the issue resolved quickly. We will never forget the kindness they showed us during this time. I have already mentioned how great the service was to our people and recommended roto-rooter to ones going through similar things in our area due to our terrific experience with you. We thank you so much for being amazing human beings and making us not feel so alone in this crazy situation. It really meant so much to us. Roto-rooter will definitely be our go to when we are having any problems with our plumbing or water. Thank you again!
Nathan checked all of our underground gutter drains for debris and blockage. He found and repaired the problems he discovered. Nathan was able to do all our drains and repairs in one hour, thus saving us some money. Nice job!
Chris did a great job, I had all sorts of an issue on my hand and he really helped out!
John was great! Explained the process and pricing at each level, and had toilet unclogged in no time!
Showed up when they where supposed to and did a quick job and had it taken care of
Jonathan came this morning to scope my sewer line, he found a break in the line. They were prepared to blast out the line but because he found the break, it saved me a fortune. They located the exact spot of the offset for me. The night before Rob Nixon helped me. He was very nice also.
Johnathan and Jim can out to our business and did a a quick, efficient, and overall fantastic job fixing our plumbing. They were great to work with and allowed us to continue on with our regular work day!
The service Technician was great name was Jeremy King.Roto Rooter Service was the best ever, Jeremy was very clean professional and followed Covid-19 CDC Guidelines perfectly, I will recommend Roto Rooter and their fine staff to everyone i know it was a pleasure having Mr King from Roto Rooter work on my very clogged drain mess.Franj Perez
Was able to get them out to help same day which was perfect Bc everywhere else I called were days to weeks out. Was here and gone in less than an hour with issue fixed!
Fabulous experience. We had a plumbing problem overnight - dispatch picked up the phone after midnight and got us scheduled. Our technician was early (and we got a call letting us know he was enroute). Technician was friendly and fun. He diagnosed immediately and made me feel comfortable fast. We talked about how it was going to be fixed, how it all worked, and what it was going to cost. Then it got done, fast. Just perfect. Made a stressful situation in our new home feel like no big deal. Great work.
Brandon was very up front about everything. I knew what it could cost and why before he started. I was also curious, and every question was answered as completely as possible. He took his time, not being slow but carefully made sure everything was measures and would be correct. Also cleaned up after himself and was friendly, and courteous. Would definitely recommend them for this type of service, and plan to have other things taken care of them on the future.
Jeremy was great. Would recommend again.
They diagnosed the problem, solved it in a timely manner, and did so very quickly. Could not be happier with the service, professionalism, and knowledge they showed. They were also very personable too. Great overall experience.
Our daughter clogged our main line resulting in our septic backing up into the house. Jeremy was out where within the hour and had us back up and draining within moments. He even took the time to see if we were still within the 6 month guarantee and we were. He saved us in more ways than one on a late Tuesday night.
Chris Ladesic #0368 and Johnathan Walker #3679 were both very helpful and professional. They were responsive and showed up exactly when they said they would. They involved me in several steps of the process so that I understood what was going on, which I really appreciated. Im very grateful for the work that they did.
Super professional and friendly. Tech arrived within the window, I received updates about arrival directly from the Roto-Rooter, and the technician provided some free consultation on helping prevent the issue from happening again.10/10 would recommend Roto-Rooter again!
Technician Scott 3394 was knowledgeable personable and quick. Would definitely use them again
We had a pipe burst due to the prolonged unseasonably cold weather. We called several plumbers and were told we would be put on list, but it would like be 2-5 days before someone could get out to our home. Then I called Roto-Rooter. They indicated they could get someone out within four hours. Alleluia! True to their word Jonathan arrived within four hours. He was so kind, professional and efficient. He found the hole quickly and though he had to make a trip to the hardware store for a part, he was able to fix the pipe and get our water back on. We were very impressed that Roto-Rooter was able to get out so quickly and fix the problem. Jonathan was fabulous and we will definitely be looking to Roto-Rooter for any of our future plumbing needs!
Not only were they able to decide what was wrong & how to fix it, they did it quickly also. They were out to our house within 45 minutes of us calling which was great! The guy that came out was very professional and knowledgeable of what he was talking about.
Was on time courteous and cleared drain line in short time
The technicians had to deal with a badly clogged community line, and were extremely helpful, generous, and informative of what we need to have done moving forward. Highly recommend them!
I would recommend Brandon H to work on any of my plumbing. He was very thoughtful with covid going on and did a great job. Was clean and tidy. Thank you!
Had a backup our main line that was causing toilets to backup and all sorts of not great things to happen. Called Roto-Rooter at like 5:30pm on a Wednesday to set an appt for someone to come out within 2 hours. They called back 20mins later and had a plumber on his way. Nathan was courteous and helpful. He assessed the situation and let us know what he thought needed done. Sure enough he was right and he got us taken care of. We will definitely use again.
Jason was very professional and explained everything he was doing. Had my main pipe cleared quickly. Life saver in the middle of the night. Definitely recommend.
First time anyone has managed to snake through the washing machine drain pipe. It stopped the leak under it I have had for several years!!
Main shutoff valve in basement leaking water past stemHe didn’t have needed part so he repacked valve to stop water leaking till he could get part when supplier opened. He returned next day and completed repairVery happy with service
Quick great easy job!
Very professional, was able to assist me with everything I needed. was also able to work with pricing with me. recommend Robert Peters. very good tech
Thorough and patiently addressed all questions. Very professional and offered lots of good advice.
Jeremy was very professional and courteous during his work at my house. He did the work quickly, cleaned up the area and made sure I understood what he did. Thank very much.
Very informative, professional and job done in a timely matter.
Keith came into our home to unclog a drain. I had just had a bad experience with a local plumber so I was skeptical. Keith was kind, knowledgeable and really listened to my concerns. He took time to explain things and drew me pictures of what the pipes looked like! He was truly a master plumber and fixed our shower. I will be using Roto Rooter for future services.
Technician was extremely friendly, explained everything he was doing a real professional. Thank you for your overall service.Joe Leathers
Worked hard. Took care of the problem and happy doing it.
Plumber was nice guy and got the job done. $299 for about 30 minutes of work seems kind of crazy to me but I know that’s not his call.
Prompt and friendly service by Johnathan!! Thank you!!
Jeremy was amazing he came right in n went to work n solved our issue in no time I called other plumbers n they just could not unclog my issue thank u Jeremy for a job well done
Andres was great to work with. He went above and beyond to help unclog our sewer line running the snake multiple times to ensure that the problem was fixed. I would highly recommend Andres and Roto Rooter.
Cld have been better if they were most straight forward instead of him hawing around and constintly tryn to upsale and make things sound worse then they truely were
Andres did a quick and professional job at a bargain. Was out here within an hour of me reported problem and knocked it out quick. Highly recommend.
Dwayne was very polite and professional. He followed COVID protocol the entire time and was helpful and informative about the problem. I chose Roto-Rooter today as I have twice before because they always come prepared and take care of the problem promptly.
The tech was fast, friendly, and knowledgeable. I prefer to use roto-rooter rather than their competition at my apartment complexes
Austen was very personable, knowledgeable, and professional removing and installing my new garbage disposal. She cleaned up afterwards perfectly. Thanks 😊
Andres was professional and did a great job explaining our drainage issue and resolving it with skill. Would definitely recommend!
Very friendly agent. Did a great job on our plumbing.
Rob was great! Really appreciated his kindness and hard work! Got the job DONE!
Thorough professional service
Roto-Rooter performed an awesome job with even better customer service. Jason was polite and respected our COVID-related preferences. We had a difficult situation and he searched every area possible to find the problem. He was then able to fix it with confidence which gave us ease. We trusted Roto-Rooter to resolve the matter and they delivered.
Jeremy was very personable and professional. Problem was fixed quickly. Great job.
We had Roto-Rooter out to do regular maintenance on our sewer line. Dwayne, our service technician, was knowledgeable, professional, and courteous. He took the company’s COVID safety measures very seriously and explained issues that he encountered while running the line. It was a great experience and we will be using Roto-Rooter for all of our plumbing needs.
Jonathon was very nice and gave future recommendations to help with other problems.
Called in for a clogged drain. Had an appt immediately. Representative was very knowledgeable, helpful and I am very satisfied with the services provided.
Fair and fast. Talked in plain English to u.!
The technician had to come to my house at 3:30 am to open the main drain and you wouldnt have known it was the middle of the night by his professionalism, efficiency andhorougthness. I am very glad I called Roto-Rooter.
On time very good job
I had a really bad clog in my cast iron pipes and they needed to be replaced called roto rooter and mr R’cittio #447 came out and did a beyond wonder job great and pleasant to work with very friendly and nice I would recommend him
Our sewer line had broken and stopped up underground. Erik Waldron #259, and Nick Hervat #3250, arrived early for our appointment, and listened to my concerns, clearly explaining any options. They dug down to the sewer line, replaced the appropriate parts, and did very professional work! Thanks again!
2am call of course the night we’re about to leave basement floods, called and this guy was awesome Thorough professional and got it done quick, hope they value this guy as he is an asset thanks Jason!!!
Hydro jet to remove tree roots. Did a good job. Quick.
Excellent and excellent serviceman
Quick response needed service asap and they delivered and fantastic people
Very professional and obvious experience. Could not have asked for better service.
Very professional, came out assessed the issue and fixed it
Jeremy was amazing!! Super rockstar and I will be recommending him to everyone I know!
Jim did a great job and took care of the problem fast and efficiently.
Great job and good cleanup
Jason was amazing. He fixed our problem and was extremely professional.
French drain backup
Great service from Cory. Efficient and professional. Would use again.
Once technician arrive he was very professional and completed the repair without any issues.
We have Roto-Rooter out once a year to snake-out our line to the public sewer. It precludes backups — sort of “preventative maintenance.”
I cant speak more highly of Andres. No better man for the job.