Ryan and Jordan are great people. They gave a good price on the car and the paperwork was painless. Would go back for sure!
I had a great experience. Eddie Murphy (the man who helped my fiancee and I) he was great and an absolute joy to work with. He answered all of our questions and he was super nice. The owner is super nice and pleasant to work with as well.
Purchased an EV that didn’t go the reported distance. Fear had struck me once I drove it home, hopping around charge stations.They worked with my small budget and let me purchase a different vehicle some days later after returning it. Took great care of me, Empathetic, kind, great service.Would highly recommend!
Jordan and Ryan were awesome. I was in my car so quickly and I love it!
Ryan is great to work with amd pricing is very fair!
My boyfriend purchased a truck about 5 months ago since that day he has multiple issues with it and has spent over $1,500 in repairs . However the owner did help pay half of the first repair that happened less then 2 weeks after it came off the lot. I understand these vehicles come from auctions so you get what you get, the salesman was very polite !
We have rented several cars from premier every experience has been great. Highly recommended them!
My husband bought me a gift certificate here for a car detailing. Our entire experience - from him purchasing the gift certificate to the detailing work itself- included excellent customer service, reasonable pricing, and extremely high quality detailing work. We will definitely be using premier in the future!
They did an awesome job on a full detail for my car! Price was nice too for everything they did.
Great place to buy a car.
Great experience purchasing a car at Premier Auto. There was no high pressure. It took awhile because it was a Saturday and they were very busy. The salesman listened to what we wanted and didnt try to push us into anything we didnt want. Overall as pleasant of an experience that buying a car can be.
We had to rent on very short notice for a family emergency. Jordan provided us a very nice vehicle at a better price than any of the big companies, and the absolute best customer service. I havent been so impressed with a company in a long time.
Rented a car from this company. The manager Jordan was kind and extremely helpful throughout the process. Their rates are competitive, but it was the customer service that won me over. I won’t rent from anywhere else in Lawrence.
I was referred here from two people after not being able to rent a car from some of the other big companies due to not having a major credit card. I have rented from Premier Auto a couple times in the past and they are the absolute best in town! Some of the corporate based companies made me feel small and gave me a hard time but when I went into Premier Auto and met with Jordan, he was really professional and friendly. Jordan helped me with my first rental and even offered a discount. My tire blew out and after contacting them, Eddie Murphy quickly got me in with the tire shop. Will definitely be renting with Premier Auto again. Thanks Premier Auto!
I had written a pretty outstanding review. The buying process was easy and the staff was nice and not pushy. I didnt look the car over closely enough before buying and have been finding issues with it. Chips in the paint that have been poorly covered, broken running light cover, cracked tail light cover. The battery has lost 3 miles in range since I bought the car 2 weeks ago (this is a hybrid). I wonder if this car was in an accident that wasnt reported with the previous owner. Again, I didnt notice any of this because I had stars in my eyes at the time, but now that I am seeing things that they surely had noticed themselves...Now as a single mom who thought she was getting a fair deal... Im wondering if Ill be paying for a new battery, tires, light covers, and body work. The deal I got suddenly isnt a deal anymore. I wish it would be made right, but because they took a loss on the car in our deal that doesnt sound like its going to happen.
I highly recommend purchasing your vehicle from Premier Auto!! I got my car earlier today from Ryan Blum and I am beyond happy. Quality vehicles, great warranties, easy buying process and a laidback atmosphere. It was a pleasure to work with him!
I was hesitant about renting a car through a dealership for such a long journey, but Ryan and the staff in Lawrence set me at ease. They set us up with a solid car that got us there and back without problems, and they got it ready for us very quickly over a weekend. Thank you, Premier Auto, for making an important trip possible for us at the last minute!
I purchased a 2015 Subaru Forester a year ago-it’s a great car! I had a good experience at Premier. I like that they are not a huge company and therefore buying a car with them was more personal and flexible.
Purchasing a car brings feelings of anxiety, but I had a positive experience with Ed and staff at Premier. Used vehicle was fairly priced compared to similar cars, and the buying experience was as comfortable as can be expected when you are negotiating for a vehicle, without big extra fees added. Small place, but turned out to be worth investigating - fair treatment makes a lasting impression.
Great service, no pressure or hassle, Ryan is very sweet and worked with us. And we dont have any credit and he still got us approved..i love my new SUV. We will definitely come back for another car in the future and recommend all our friends..Thank you again for the amazing service.
Probably the best car buying experience I have ever had. Ed is great. Ryan is a treat to work with. There is no pressure to buy and Ryan will go above and beyond to help you as much as he can. The process of purchasing a car here was quick and painless. A+ service. I cant recommend Premier Auto enough. If you are in the market, you would be making a mistake by not stopping by and paying them a visit!
Premier auto was fantastic to work with! I live in Topeka and they drove cars to me so I could check them out. I didnt even have to go to Lawrence once. Excellent customer service and friendly people! 100% recommend premier auto.
I recently bought a Toyota Sienna 2016,I had a good deal and there was no pressure at all.Ryan is trust worthy man . I travel all the way from IL to get a car from this dealer because they have compative price.There was some dents and scratches on the bumper, but Ryan was able to make a good deal with me an after all my wife is very happy with the car.I would recommend this dealer for good friends and I will definitely check them out on my next car purchase, should they have what I need, I will buy from them.I took one star a way because there was no spare key and no floor mats.
Bought my sons first car here. Great people to deal with and a good inventory choice at competitive prices.
I rented a vehicle from Premiere auto and drove it all over the country. The support and help from them was unmatched. Id recommend their business to anyone who will listen.
I used a groupon to have my car detailed prior to selling it. Despite the cost being 50% off retail, they still did an amazing job. They cleaned things I didnt even expect to be cleaned, and they neatly organized everything that I had left in the car that wasnt to be thrown out. The car looked shiny inside and out for the pictures I took to post the car for sale, and Im sure how the car looked helped sell it (sold the next day). They did a great job, and Ill be using them again.
Bought an 09 Explorer Eddie Bauer from them about 60 days ago, got a great deal on the car and havent had any problems with it. They were helpful in getting the AC charged up before I took it off their lot. Friendly, and easy to work with. They even gave me a ride to their dealership as I live in Overland Park. Id go to them again for an affordable used car.
Premier Auto defines why a person that appreciates fair treatment, good products and great customer service would seek out the small business owners, over large corporate entities.They are in business to help. Their personal, friendly and expedient customer service has repeatedly been second to none. This, in itself, justifies their deserving consumer loyalty. Personally, its why I choose to travel 100 miles beyond my own service area so I can spend my money here!I have audited many businesses in most every industry, on a contracted, professional level. Business models like Premier Autos work because they are honest, helpful and genuine. In the current economy, those are priceless, rare, but appreciated character traits.The consistently glowing 5 star reviews speak for themselves. If I wrote one for the numerous times doing business with Ryan, and his staff, the available 5 stars wouldnt yet suffice. A million thanks to the entire staff. If youve taken your business elsewere you owe it to yourself to give Premier a try. Assuredly, shopping elsewhere will be challenging, once you do!
We needed to rent a car for a day and Jordan was VERY helpful and friendly! We will be back!
I rented a Penske moving truck through the Penske website and Premier Auto was my pickup location. They called me the day before to confirm everything. And they were ready with my truck and car carrier first thing in the morning. One of the staff talked me through exactly how to load my car onto the trailer and how to connect and disconnect the trailer from the truck. I dropped off the truck in Iowa. I recommend Penske and Premier Auto!
Ryan was a huge help in the sale, made an effort to come in on a Sunday to help with my schedule. Would recommend to anyone
Mr. Edward Murphy will take very great care of you. Theres a reason hes been doing it for over 30 years. Honest! Sgt Montano NPD
Very bad experience! Purchaced a used car with almost dead battery. Bought it for my son who did not have a licence yet, but we did test drive it around neighbors for few times and the car battery stopped working, we had to jump start every time which was about 2-3 weeks after purchasing it. They told us they would pay for battery testing which they refused to do later. Head light was also dead which we discovered right after bringing the car home, it also had moisture inside it so obviously the owner / sales person were aware of it. They fixed the light which took them a couple of weeks or so and were rude and used profanity on the phone with my 16 y.o. when he inquired about when would the light be finally installed so we can pick up the car just to discover almost dead battery. Has been nothing, but trouble. Unfortunately KS Lemon Law does not extend to used cars. It’s a shame we had to replace the battery within a month of purchase... bad business!!!
Ryan was easy to talk 2,no pressure,I bought a great car and will go back again, I really enjoyed the hospitality and the work they did for me and also sent a friend there and she bought a car
I would like to say thank you to Ryan. I recently purchased a Pontiac from the Ryan. He was very quick in getting the process completed. When I took the car for a test drive I noticed one small problem that needed to be fixed. He had the issue resolved and BROUGHT THE CAR TO ME the next day(30 minutes away). That problem was resolved and I took car to my mechanic who recommended new plugs and wires. I notified Ryan of this and he told me to let him know how much it would cost. I had work done for $120.00 and it has all been REFUNDED by Ryan. Premier Auto has went above and beyond what I could ask a dealership to do. Always friendly and respectful. Thank you!
There is no other word to describe Premier Auto than amazing! I am a graduate student that commutes from KC to KU everyday. When my car broke down beyond repair I was having a TERRIBLE time finding a car in my budget that fit my needs.I went to Premier Auto to look at one car that I didnt end up liking but Ryan assured me that he could find me something that I did like and about a week later I found my perfect car! I looked at a handful of cars that Ryan had in the process and did not once feel pressured to buy one or feel like the staff was annoyed by me.Both Ryan and Chad were great to work with! They listened to what I needed and was always understanding about my situation of trying to find a quality car on a students budget. I seriously can not say enough good things about this place! You would be doing yourself a disservice by not paying them a visit!
Low competitive prices. Very very down to earth friendly staff.
We had a great car buying experience with Premier Auto, best weve ever had. Great service, no hassle, no pressure. Extemely helpful, went above and beyond. Very satisifed, highly recommend!
I had an awesome experience purchasing a 2014 Kia Optima from Premier Auto Co in Lawrence, KS. When I went to look at it the first time with my fiancé, the only problem that made me consider passing on the car was that the interior had a strong cigarette smoke odor. Ryan, the owner of the dealer, went above and beyond by having the interior shampooed and ionized, put in a new cabin filter, put four new tires on, and even patched (like magic) a little cigarette burn hole in the passenger seat so you could hardly tell it had ever been damaged. To seal the deal, he had the car delivered to my apartment in KC, KS where I looked at the car one more time before purchasing. The car now smelled clean and I went ahead and got a great deal on a great vehicle with a monthly payment that was within my budget. My fiancé and I love my new car and I highly recommend giving Ryan and Premier Auto a shot at your business. Im very glad that I did.
Very helpful, the car was not what I was expecting - keep looking
Awsome place to do business! No pressure and good people to work with!
Easy access, friendly, helpful staff,clean trucks, moving accessories available,in and out quickly
Super nice people. Thanks for helping my daughter rent a car
Ryan and Ed are awesome!!
GREAT car and wonderful staff to work with. Thanks Ryan! Thanks Ed!
Very friendly environment! Love the staff they have always been super nice and friendly ever time Im there!
Detailed my car exterior and couldnt be happier. Beautiful job at a reasonable price.
I love my new Corvette!
Very friendly...great people to deal with
Ryan is alot of help came in after hours on a Sunday and made it happen.
Good cars. Solid Customer Service.
Love love love them
Great place
Outstanding services, price, and availability
Ryan is amazing!
Good
Nice place