The team was friendly, informative and efficient. We were very happy with the service and will use it again.
We could not have been more satisfied with the service Rainbow International provided when we had water in our basement. They started the process the very next day and were professional, friendly, thorough, and were excellent about explaining everything they did. They also asked questions to be sure they were doing what we wished. They went beyond doing just the basics. We would recommend them to anyone needing that service.
We took an area rug to Rainbow for cleaning. It looks like new, and the work was done quickly. Everyone there was more than helpful and professional. We highly recommend this business.
If you just had something go wrong in your house there is no need to keep reading reviews: Do yourself the biggest favor you can and call Rainbow right now.I had no clue what to do once the fire in my kitchen was put out. Thankfully someone recommended we call Rainbow. They came out immediately and took care of absolutely everything, from thoroughly cleaning every inch of my house to coordinating all the work that needed to be done to restore the kitchen/house: Rainbow did it all so we didnt have to. Every single person from their company was very friendly and a true professional at what they did and how they acted. Having people in your house when you have a newborn in 2020 was a scary thought, but every employee was amazing about wearing their masks properly at all times.Without even asking they expedited the cleaning of all our Christmas decorations and ordainments so that we would be able to hang them for our daughters first Christmas. They even put in long hours/weeks specifically to make sure that the job was completed in time for us to host my daughters 1st birthday.Could not be more impressed by this company or more satisfied with the work they did.
We had a water leak under our sink and out there was mold. A man named Wayne came out and was very friendly and honest and made us feel comfortable.
The Rainbow Int team was amazing. We had a company come to put a sump pump in our crawl space and they discovered mold on the insulation and Rainbow addressed each step with high quality professionalism and care. The entire crew was easy to work with and highly knowledgeable. Obviously not a problem that you want to have but it is reassuring to know that we have these experts out there who know exactly how to manage these problems.
We had a very positive experience with Rainbow. After the recent winter storm, Rainbow came out every day to conduct the restoration process. They were responsive, professional, timely, and friendly.
These guys are amazing!! We used their carpet cleaning services for our apartments during our student housing turnover in Lawrence and they were always on time, friendly, great communicators and so easy to work with. Katie was super sweet, helpful and organized and responded quickly to all requests. A huge shout out to Katie, Patrick, Wayne and Rodney for making a very stressful week of apartment prep so much smoother.
Rainbow was great when the back of our house flooded recently. Quick to respond, gave us a fair and accurate quote, and everyone we interacted with was very friendly and professional. They kept me updated throughout the entire process and didnt do any unnecessary work. I would definitely use them again (though I hope I dont have to).
Rainbow International is fantastic! Professional, friendly, courteous and prompt! We had our carpets cleaned before moving into our house.They were able to get out some cat urine spots left by the precious owners. Voila! Our house smells great! Great quality work and great quality people! Will be using to clean our apartment before final walkthrough as well. If you need to have your carpets given some TLC look no further!
I called at noon on a Saturday after discovering a water leak. Technician Rodney was at our home in about an hour, and vacuumed the water out of the carpet, and set up fans and dehumidifiers in the affected rooms. He came back on Monday, and tested the walls, ceilings, and baseboards, and found all were dry. Rodney and Wayne were very knowledgeable, professional, and courteous. We are very happy with the services they rendered, and will call Rainbow International again if needed.
We have reached out to Rainbow Restoration on several occasions and every time has been superior service. Always quick to respond and gets the job done with quality and professionalism.
Rainbow Intl did an outstanding job cleaning my apartment! I had to call them twice a couple weeks apart as both times I was watching dogs for friends and they both had accidents! The first time, my friends German shepherd decided to have diarrhea on my carpet and left 5-6 huge stains after I cleaned them best I could. They were dark of course and after RI came, they were completely gone. The second time, I was watching a friends 14 week old puppy and he constantly peed everywhere! Including my couch. So, they came back and did basically everything and my entire apt and couch looked brand new and like it had never been lived in. Everything smells and looks great and they were totally professional, punctual and fair. They went above and beyond in some areas and I can’t thank the workers enough. Thanks again!!!
Highly recommend Rainbow!!!! They got there fast and did an excellent job. Our basement is better now than before the water damage!!!
Good experience overall. While others were difficult to schedule with or had one month + wait, Rainbow was responsive via phone and email and could schedule me in under a couple of weeks during a very active weather period. Raegann was a good project contact and Zach and Rodney were quick and thorough with their remediation work. I hopefully never have to call them again, but for certain they’re the only one I’ll call.
My reviews have been taken down twice and now the website online for this company is gone on Facebook so I hope this stays as I feel it is extremely serious. I was going to use this company for my mother who is terrified of Covid-19 until I saw the owners and office manager of this company in a Covid-19 state (Texas) for a party over the weekend. Apparently they drove there, yikes. I am extremely disturbed. They also have made fun of and make light of the pandemic on their social media websites. If I was looking for a cleaning service this would be my last choice.
We had tried to contact a couple of the big commercial names when our basement flooded after heavy rain in our area but couldnt get a call back. Rainbow International came out and educated us and guided us through the clean-up process. We will call them FIRST if we ever have issues again!
When experiencing a devastating loss such as a fire or significant water damage, its vital to work with a service company that really takes pride in their work and you can trust know what theyre doing. Cleaning up after such an event is no small task and must be done The Right Way. It is not the kind of task that you just want to hire the company who gives the lowest bid - in the world of disaster restoration, you get the service you pay for. Rainbow International of NE Kansas are a group of professionals who take care in making sure they leave no stone unturned when restoring a property. Theyre locally owned and quick to help. My experiences with them have been that they are eager to help, quick to respond, and do quality work.
We experienced sump pump failure AGAIN and called Rainbow to assist in our flooded basement. We used them years ago and hoped to receive the same quality of care. While I know they were slammed with calls, they communicated with us throughout the day and were on site within hours! Nick, Steve, Rodney and crew were fantastic. As they say, I was glad to know them when I needed them. If you have a problem, your first call should be to Rainbow!
Steve and his team were absolutely wonderful! It was incredibly stressful to have our sewer backup into our finished basement. Rainbow was there within an hour of our call. As soon as they arrived, they began working to save our basement. I dont know what we would have done without their help and guidance. Rainbow should be your first phone call when a disaster happens. I am forever grateful for their help!
Rainbow was extremely helpful and offered top of the line customer service. They were quick to respond to several emergency calls at Legends Place Apartments and made sure to provide thorough details throughout the restoration process. Their work was completed with attention to detail!
Steve and rainbow international truly are professionals. Excellent at understanding the situations at hand, communicated the plan to mediate future damages. Designated a timeline and stayed on course with the timeline. Extremely impressed and will be recommending their services to others in need.
I use Rainbow at all of my properties in Lawrence. I have unfortunately had to call them at all hours of the day and night, and they are always ready to help! They do an excellent job, and they are a pleasure to work with each time. I highly recommend Rainbow International!
My initial experience was fine. They responded quickly and were very helpful. Then they had one person available to do all of the content inventory and cleaning, but pulled her off for other jobs a lot so this process ended up taking two months. I intended to use Rainbow to contract for some of the remodel work needed in my basement. The estimate from the insurance company didnt match what they thought needed done, so more time was lost trying to resolve this. I was frustrated because I was the one doing most of the communication when Rainbow had a project manager assigned. He was hard to get a hold of and often didnt return messages. We began doing some of the demolition ourselves to keep things moving so that we could get back into our house. The dumpster was full so they had it hauled away and the project manager agreed to deliver another one. We called on Monday and Tuesday and finally received an email from the project manager stating that they could not provide the dumpster until they had a work order and deposit from me, which he never mentioned previously. I was fed up so let them know I was not planning to continue with them. They really didnt care at all about keeping my business. The next day they sent me a bill, told me that they had contacted the electric company and turned off the electric and they would be by to pick up their power pole (which my insurance pays for). This action I believe was just vindictive. I dont believe that my project was ever important to them, so I would not recommend them at all. After having a fire in your home, the last thing you want to have to deal with is trying to get the folks hired to help you to do their jobs.
These guys are a waste of time. they offered a quick estimate for free and a more detailed estimate for $200. I had them come out for the quick estimate and they bid out $4-5,000 while the most expensive contractor i had come out before them was at $1,800. If they didnt want the job to begin with they should have said so, rather than wasting my time and theirs.
If you have major cleanup from fire, water or sewage backup, this is the company to call. Friendly and knowledgeable staff. Theyll get the job done!
After a serious overnight fire, the teams from Rainbow International Restoration were on the job within minutes of being called. Experienced and caring service. When they say We restore, you recover, they really do mean it!
Rainbow was a blessing throughout our entire house fire restoration process. Caring and empathetic responses the entire time plus great care of our belongings.
They get the job done fast. Added bonus, they work with my insurance company, and my agent recommends them as well.
Very professional and knowledgeable regarding how to resolve the situation and return things back to their original state.
Hard working professional and caring staff.
Did a fantastic job when our office flooded!
I highly recommend them.
Awesome service, very quick, very professional.