Came in to get my driver side mirror replaced, with a part I had bought myself. Rick was attentive and told me they would also do a courtesy check inspection. I recently bought the car off a private seller and didn’t know much of its history, but I knew that it was in need of repairs. Not only did they take care of my side mirror, they also gave a detailed inspection for me to look over and understand the condition my car was in. Rick called me as soon as I had the inspection to read through it with me, asked me about my goals for car, and then told me what they could do to get my car in good condition. They went ahead and ordered my parts, got started on work and even let me use a loaner car while my Scion iA was in the shop. Rick’s Automotive called to give me updates about my car and left voicemail when I wasn’t able to answer. My car was in the shop for about 2 weeks, and I’m extremely happy and satisfied with how my car is running now. Thank you so much for being so easy to work with, and for taking such great care of my car!!!
Rick and his team were awesome. They took the time to explain to me all of the repair work, as well as putting my car up on the rack to show me personally all of the work they were recommending, in addition to sending me a file including pictures of needed repairs. I truly appreciated the time and patience they took with me. Louis was exceptionally patient and was extremely knowledgeable in discussing my car with me; he is definitely an asset to the team. I would highly recommend Ricks Automotive to any of my friends. Good job!!!!
My vehicle suffered a power steering failure and leak. The shop performed an inspection and gave me an estimate. The repair was performed quickly, and well. I recommend this shop ...
Excellent service and a great price. very courteous and nice. I took in my auto and when I picked it up it ran like it did when I first bought it. so pleased with Ricks auto that any time I need auto service in the future I will call them. thank you, Cynthia
This place is the absolute best. My first time there they were able to squeeze me in same day for my charger which had had a misfire. Fixed her up for a good price, were super cool to talk to, and had me going by the end of the day . For sure would recommend and will return .
I bought a car and wanted inspected. I called on a Saturday morning, the shop closes at two. They were busy but took me anyway. Super knowledgeable and friendly. If I lived in LA Rick’s automotive would be my go to mechanic. I would definitely recommend! Thank you!
Very nice place. I love how they keep you updated. Loves the customer service. Definitely coming back.
Searched far n wide after the dealerships high costs. Landed here and they’ve passed all doubts and expectations. Glad I rolled the dice with Rick’s. Great service at a fare price. Planting my flag here and you all should do the same. Ya won’t be disappointed.
Michael, the service manager was awesome. Always updating me to what was going on. I had some interactions with the other mechanics. All were so nice, knowledgeable and professional. Rick did follow up on the appointment I made. And his presence at the business shows his dedication to his customers. I highly recommend this shop.
Very professional and very thorough! Communication via email and over phone to go over the report in detail. They take pride in their work. No pushy tactics, instead, helped prioritize the work needed. Very fair priced and most importantly, 3year warranty on parts and labor!! Can’t beat that anywhere!
Like most people I checked out the reviews of this repair shop first, and I saw Rick’s had a high rating. My cars transmission was damaged badly. The service advisor Michael was extremely professional and informative on what needed to be done to my car to get it back up and running. I loved the fact that I was not only updated through their website about the progress of my car, but Michael himself called me to update me as well. The team at Ricks did an amazing job. I for sure recommend anyone to go here if you need any repairs on your car!
Michael, Jack and Rick are amazing professional mechanical technician. My only regret is that I didnt find then sooner. They diagnosed, repaired my vehicle, earned my trust and now have a customer for life. Thanks.
I came to Ricks after visiting the service department at the local car dealership for a check engine light concern. I wanted to get a second opinion on the diagnostic and quote for repairs. Ricks took my vehicle, found that I did not need to make all of the recommended repairs that the dealership suggested, and saved me from spending unnecessarily. I also appreciated the communication on status of my vehicle that came through email. I found Ricks after looking at other reviews online and Im glad their comments matched my experience.
I found Ricks auto service to be professional knowledgeable and detailed. Very friendly and customer care oriented. Before work begun the job was explained in detail and the estimated cost furnished upfront.
Top Notch service.. jeep runs great !
I took my 2017 Ford F150 in for AC R1234 charge the guys did it in a few hours and are professional plus it was a good price for the job.Well done. 👍
Did good work and finished very quickly. A little pricey, but I rarely bring my vehicles into professional mechanics so I’m not privy to the going rate these days.
Getting scammed at many other places. Finally found a great shop that makes you feel like family.
Fantastic service - great price and friendly on-time staff. Highly recommended!
The guys were so helpful and quick. I really appreciated their friendly attitude.
Rick’s automative is AMAZING ! I dropped my car off Tuesday & got my car back that Thursday. Michael the guy I dealt with was very helpful & kept me updated about my car. I’d definitely recommend coming here !!
Very nice and helpful staff. always explained what was going on with my car and how long it would take to get it running again. i like they always keep you updated with the website and text messages. Recommended!!!!!!!!!!!!!!!
Very knowledgeable customer service! Communication on the status of your car is excellent! Thanks for the beverage guys!!! Will be doing future business
Very knowledgeable definitely will be using them from here on out I appreciate the service AAA Authorized mechanical shop Excellent Service. #RicksAutomotive #Lawndale
The courtesy and professionalism shown was refreshing & very satisfying.Definitely using their service in the future.
The guys at Ricks are so professional and nice. Mike went above and beyond in explaining everything to me and trying to save me money! I appreciated the email they sent showing what work needed to be done which even included pictures of all of the broken parts. They also took all of the Covid 19 precautions to make sure that their workers were safe and I was safe upon reentering my car. Ive already recommended them to 2 people today because I had such a pleasant experience. I will definitely be back to do the other work I need done. I just moved into the area from the Valley and Im making Ricks my permanent mechanic. 👍
Possibly the best place you can fix your car. I was recommended to come to this place as my Chevy Blazer Xtreme 2003 was leaking coolant.Since back then I was two more time to fix my old’ car! Always best work done. Great service. Honest pricing and they always tell truth. Rick’s the man! Highly recommend
They fixed my Audi a/c and it has been running very well, blowing cool air like new. Good job!
High Five Ricks Automotive! What an amazing experience from top to bottom. Professional in every aspect and I will be returning for additional work on my vehicle. Highly recommended!
🤩😍good all the way very pleased each time I have used their services thank you 😊
The team at Ricks automotive are really professional, detailed and caring and they provide great work!
Its hard to come by an automotive repair shop like this one. Thank you Rick.
The best vehicle inspection I ever had.All the staff were friendly and knowledgeable.Don is very thorough in his work. Thank you guys for getting me back on the road!
I usually don’t recommend auto repair services but for the first time, my experience was both fast and efficient.
AWESOME! VERY PROFESSIONAL & THOROUGH WITH EVERYTHING. & Done in a timely manner. Updated me with text messages & calls. Had a previous mechanic we thought was trust worthy but later found out was butchering everything & collecting our money. Called Ricks & they were able to see me the same day! Fixed everything for a reasonable price! So relieved my baby is up & running now! They now have a new loyal customer 😃
Best shop I have ever come across. Wonderful and detailed job. Never been to a shop that communicated and documented this well. They even have a website so you can see what they are doing with your car and the status. People are wonderful and hard working also!
Ricks automotive is one of the most professional environments that I have been to in a while very friendly and helpful staff,performed my oil change in a timely matter kept me updated the whole way from beginning to end I HIGHLY RECOMMEND THIS PLACE 5 stars for me
Wonderful service and nice people. Very professional. They did a great job.
Great group who are very professional and detailed and their communication is on point. You know exactly what they’re doing with your car because they send you updates with pictures/descriptions/ect...
Great guys working here. Very professional and upfront. On time, accommodating, clean and trustworthy. They provided an extensive inspection report with photos. I felt good that they cared about my vehicle and stood behind their work. And they knew what they were doing. Would highly recommend.
The staff at Ricks Automotive are all very professional, experienced, and very thorough. They kept me informed as to what work was needed for my Nissan Altima and updates of their progress. They also gave me pictures of existing defected parts that support their diagnosis. In addition, they provided me with a detailed list of the work recommended to be done in the near future, which included the cost of said work.I was very pleased with their service and highly recommend them.
They are professional and stand by their work. The work recently performed was quick and they did a good job. I recommend them as good shop.
Excellent, honest, prompt service with great communication. I have a 2010 Toyota Prius that I had to take in for services and repairs. There were a number of major issues that needed repairing. Rather than charge an arm and a leg they provided options that were budget conscious and getting the job done. I felt very taken care of and it’s hard to find an honest and reasonably priced Mechanic. The shop itself is very clean and organized which gave me confidence as well. And the owner has implemented a very impressive Tech communications system that sends you email and text updates to let you know the status of your car so you’re never left wondering or trying to check in. Highly recommend - please Support this small business!
Very honest and thorough team of mechanics! I was a walk in with horrible grinding back brakes. They completely checked my car and then gave me a very fair deal on what I needed to have fixed. They were willing to work with me and they understood my safety came first. They got the parts and had the work done in a few hours. I would recommend Rick to anyone looking for an honest and efficient team that really cares about you and your car!
Good and honest mechanic. Friendly and knowledgable staff! This is my new go to shop! Will be bringing my wifes car in for brakes next. Service you can trust!
Fantastic service and donevery quickly. Highly recommend
I cannot tell you how great these guys are! I have a ‘57 t-bird. The car has never run better! Rick, Mike and the guys have taken such good care of the car along with such attention to detail! Mike’s knowledge of vintage cars is phenomenal! I have found my car’s repair home!
I took my car in for a simple oil change, and staff did a full diagnostic assessment on my car for free! They even gave me quotes, and gave me a report on my entire car, with recommendations for fixes and my car needed ranked from least to most urgent. Very professional. I would recommend this place to anyone needing car maintenance and just an honest assessment of whats going on with their car. I dont know anything about cars, but they educated me on what I needed to know, and were very patient.
Ive been going here for years and will continue to for future repairs. Rick and his mechanics provide great service.
The best service i receive sent Ive own this SUV.....
If your tired if mechanics giving you the shadiest reasons why you need to get your 3 undercoating this year.Just go to Ricks!His repair tracker is awesome.(TLDR) so when he is working on your car you will get a report via text that will list out everything he is working-on with links to pictures of the part on your car and if you are the curios type there is even a link to what the part does and why it is important (or not)to replace/fix it.In other words it gives you the Option to dig into what is being replaced along with the Why and How.And the cherry on top of it all, is Rick.A great example of a hard working man, who just wants to offer the best work he can.Support local businesses!
They were great I appreciate them very much
Hands down best mechanic in the South Bay!! I brought my 2005 Toyota Tacoma in because suspension was all out of wack. Rick and his staff was very professional and thorough when inspecting my truck, so I decided to give them and shot and I’m so glad I did, my truck now ride like a brand new truck. They even have loaner cars if you have to leave for car there for repairs BIG +. Thanks Ricks And your staff!!!
Very thorough and professional service. Great communication, no surprises. Very happy with the results. Highly recommend. Will continue to use them in the future.
I was referred by autoclub to get a car I just bought checked out. I was pleasantly surprised at how friendly, helpful and honest Micheal and the rest of the mechanics were. They were thorough and efficient in checking my car specifications. I would highly recommend this place for service on cars as the mechanics have years of experience and are honest.
Superb work! Whenever there is service that I need done on my car that I dont have time to do myself, Ill let them do it. Without any reservations, I recommend Ricks Automotive Service.
I’ve had a couple things done by Rick and they have always been friendly and professional, and the repairs have been top notch.
Very satisfied of the service highly recommend!
Went in requesting repair relating to my axle and requested a full diagnostic since my auto approaching 10 years old. Rick took the time to not only outline repairs needed but priority order! Repairs made, no issues/problems will be returning to have other repairs as well as normal upkeep!
I was shocked when Rick performed the diagnosis on my to find out the bearings were shot in my car! One could only imagine the potential disaster that cpuld have unfolded there.. I am ever thankful to have Rick and his team on my side. Expert diagnosis and repair and my car, once again, runs as smooth as ever.
Very comprehensive service. Technicians do thorough assessment of the vehicle and explain their recommendations well. They also look at certain work to be done for maintenance that will preserve the vehicle over the long run. Very polite and I really like their way of communicating via text/email.
Rick and the Team made my overall experience very pleasant and the Quality of work was Excellent ☺️
I actually meant to go to a different auto place at first until I read their reviews on yelp. They went above and beyond my expectations with their services and I am not surprised with their success as a constantly steady run business. They are great to their customers and honest! I appreciate their work and help making sure my car is absolutely safe and taken care of in the best way. I will recommend them always.
Friendly staff.. very professional and welcoming.
They were very friendly and Professional. Like that they sent you update on your vehicle on what they are working on .
Honest, professional and reasonable. They inspected my vehicle first and then made the recommendations needed. Unlike the dealership that wanted me to spend $800+ for a list of services that my vehicle didn’t need only because it’s over the 30K mile mark. I definitely recommend Rick’s Automotive Service.Michael, thank you for the great service to you and your crew!
I met Rick at the bank while I was talking about car woes from another auto repair and he told me about his business. The Jeep was in the shop the next day, after having sent a quote when needed quickly and they followed up immediately. Everything they did was great follow-up and service with a three year warranty. All the guys were super professional and I would highly recommend them to all.
This was my first visit to Ricks for the repair of my car. I spoke to the owner Rick and the technical adviser Donald when I brought my Cadillac for repair. Both men displayed excellent knowledge of my needs and the length of time for diagnosis and repair. Customers are kept informed about the progress of the work through email or text. Upon completion, I was contacted by phone when to pickup the car. I requested an estimate of deferred work recommendations. On both the bill for current work and the estimate of future work, there were easy to understand explanations what needed to be done describing the current condition of all major components. I plan to return in the future to complete the outstanding work.
Rick and company is awesome, I wouldnt go anyplace else, honest, hardworking, dedicated company you most definitely can rely on for fantastic services. 😁
Prompt service and turn aroundService was done before excepted time
I have been going to Ricks for over a decade he is always very straight forward and detailed to what needs to be done. He gives you a step by step of what is most needed but most of all he provides you a car to use while your car is in his shop, his staff is also very friendly, I wish all the shops are like his.
First time customer, very professional. It should be a good mechanic for my family for the long term. Excellent computer history of work that’s been done or needs to be done
The service was done in a timely manner, and during the inspection, the technician found several items that needed repair to keep the vehicle operating safely.
Great service Rick!, and Don awesome customer service complete, patient with me explaining the specifics. Highly recommended
After getting tires mounted on my GMC Envoy the mechanic told me the suspension bushing needed to be replaced and they dont do that kind of work I went online and searched for good mechanics that did suspension work and found Ricks Automotive. They were rated five stars and were close to me so I made an appointment. Rick and Michael explained what was wrong and explained the repair process and the cost of the repairs. They perform an inspection of my Envoy and let me know what needs to be done in the near future. All in all, I very pleased with Ricks Automotive.
Great Place, 5+ Stars! I wanted my 2011 Mini Cooper S to have a full evaluation; the break light was on, some lights out, needed oil change, etcetera. Additionally, just to have the entire vehicle inspected as I am tired of taking it to places where they feel the need to say things need to be done when they actually do not. I am so impressed! These guys know what they are doing and go the extra mile, in a friendly, relaxed manner. They communicated with me during the service to inform me what was identified during the inspection, then went on to explain the options available to me. Not only is service expertly handled, the prices are extremely fair, and they take their time to educate you! What a knowledgeable, professional, honest, and remarkable staff. First exceptional experience, turned me into a lifelong and loyal customer. Thanks Team, it is appreciated!
I had an amazing experience at this service center, I happened to have needed very minor service but that is not what made my experience so great. The representative Michael was sooooo very professional from the very beginning he kept me updated during the process. The waiting area is nothing fantastic but it is tidy and welcoming. They are open on Saturday which worked well for my schedule. They seem to stress maintenance as well as repairs.
Rick took care of me personally. I especially liked the estimate which detailed things to do right away and others that could wait, all with actual photos of the areas needing attention. Car now works perfectly, thx!
Did a great job at finding what was wrong with the car. Gave me a loaner to use while the car was being repaired. Car runs extremely well after the repairs. Extremely satisfied with service.
First time using Ricks. My wife was in panic mode and needed her car fixed yesterday of course. Ricks Auto went out of there way to accommodate my request. Car was done as promised and was completely checked out for other things that need to be done. With estimate for each repair. I am a gearhead auto person and really appreciate a honest shop. I would recommend this shop and see myself returning for more work.
Nothing but an amazing experience. Michael helped me out so much. After taking my car to a previous auto shop that completely butchered my car, Rick’s got me all sorted out. They were so professional and helpful. Michael was an absolute blessing and helped to me understand exactly what I needed and I could not be more grateful after my last experience at the other auto shop. Thank you I definitely found my new go to place.
Rick and his team are the best. They provided great vehicle service and customer service. They keep you inform every step of the way. Thanks to Rick and Michael and the whole team. This is the place to take your vehicle, I will not be taken my car anywhere else.
They do good work🙂
Quality of service, transparent pricing, and a wealth of knowledge. These are just some of the reasons why you need to see Rick and his team! I first connected with Rick through South Bay BNI, and he has proven to be a valuable asset. Ricks extensive knowledge of foreign makes & models is what really sets him apart from other mechanics. If you own a European car or Hybrid, Ricks Automotive should be your first, last, and only stop for all your auto repair needs!
Excellent customer service, they work with me over the phone to iron out details to keep my vehicle in the best shape!
Great customer service !!! Good communication, they keep you updated on EVERYTHING!! And they have great rates !! Do not over charge and have warranties on most things.
Towed to Rick’s when my 2010 Dodge Nitro overheated on the 405N. Rick served me coffee while replacing my blown-out water pump and drivebelt within 3 hours, for a reasonable price and with a smile. Superbly competent and caring crew. Rick’s makes the world a better place👍
This was my second time going to Ricks and i can say honestly this shop is my favorite. The know what they doing and you come out filling like you get your moneys worth. They do a great job of explaining what theyre going to do and willing to work with you on understanding what your paying for. Worth every penny
Ricks automotive was very thorough and accommodating at a fair price.
I might be on a budget, but I dont skimp on maintaining my vehicle; I trust Ricks Auto to keep it in good condition.
Very professional Hospitality was great comfortable environment
Ive been a customer of Ricks Automotive for many years. They have consistently handled any service or repair that was required in a quick, professional, and thorough manner and at an amazingly fair price. Customer service is rated highly above 5 stars! I highly recommend Ricks for any automotive services.
Great service. Quick turn around. Reasonable prices. Knowledgeable Friendly. 👍🏻👍🏻
Showed up late on a Saturday before a holiday and he stayed over late to work on my car. Good service, a fair price. I will be back
Comprehensive inspection, great service, friendly staff, and extra care on an uncommon problem.
I have been coming to Rick’s for a variety of mechanical issues that I have with any one of my vehicles and he has been a reliable and dependable mechanic. I really appreciate his detail reports during and after service. Just like to thank Rick and his crew for doing excellent work every time.
Ricks Automotive always gives a 5 star service. The technicians are very knowledgeable and are very thorough in inspecting your car. Theyll let you know what needs to be replaced or fixed. Theyll give it to you straight and no need to makeup bogus repair jobs to make $$$$. Very legitimately work and always great customer service. This is my go to mechanic for all my car needs. I highly recommend Ricks Automotive. Competitive pricing and a feel at home feeling when your at the shop.
I called AAA for a tow and they recommended this shop! Honest and Professional staff.
Mike, the hero, saved my front right wheel from collapsing on itself. He instantly knew what the problem was and gave me a quota within an hour of dropping off my car at the shop.I highly recommend ricks automotive, especially, if you get MIKE as your mechanic.Just be patient and cooperative for a quick, smooth, succesful repair.