Almost ten years ago I had a total HVAC replacement done by H&C (furnace and AC). They did a fantastic job with a great install. Since then, Ive diligently signed up and paid for their annual service plan.Theyre always helpful and show up on time.
Our heat pump system went out during the Covid-19 pandemic.. Mike C came out and explained all the options available for our home. He was professional, polite and answered all of my questions. We chose a Lennox XP20, with a Pure Air IAQ. The day of the installation Chris and Matt were outstanding! The Installation was very smooth, at completion they took the time to explain how everything works & reviewed their work with me. They left my home cleaner then when they first came! Great people working here!! Highly recommend!!!
Professional, punctual, competent, local, reasonable. Would use them again. No negative comments.
The technician has always been knowledgeable and competent. Appointments are available without a long wait.
Awful company to work with. Horribly obnoxious and rude receptionists. Lousy service (multiple visits for the same problem) and bad pricing. I recommend almost anyone else for HVAC service in Howard County, but I single out Minnicks. Minnicks came out and fixed everything right the first time. Their call center people are extremely polite and helpful. Their technicians are skilled and courtesy. Absolutely DEPENDABLE unlike H&C.
Brought my system because my electric bill was 2 to 3 times as much as my neighbors were paying. The first time I used my AC I needed the temperature to go down by 2 degrees. I was in for a shock that it took less than a minute for the temperature to drop by 2 degrees. I also got a new furnace install with my system. I used the iComfort remote app from work to heat my house from 67 degrees to 70 in about 3 minutes. Wanted my family to come home to a warm house. I love my system. The system cool or warm the house quickly and then stops. This will save me a whole lot of cash compare to my old system which ran all day and my house never got cool.
Thank you for the gift cookies. Im enjoying them. Theyre delicious! Michael filled out and sent you an electronic survey about the heat pump and furnace installation a few days ago. I liked that it only took one morning to install everything.
Top notch in every way! Throughout, I thought H&Cs personnel were very knowledgeable, very competent, and most importantly demonstrated a high degree of integrity. I am very impressed, and I dont say that lightly.
Have dealt with for nearly 30 years, after many disappointments with other companies. Have had annual maintenance agreement for years; could not be easier to deal with, more friendly, honest, or cooperative. Highly recommended.
Great employees and great customer service. Very happy with the job performed. They offer several options for payment which was helpful.
Great local company with maintenance plans
Very horrible.These people are scammer. They came to my house to fix my heater and never fixed it right. They have come to my house 6th times to fix the same issues but no solution and they keep charging me money for the same problem they refuse to fix.
Took care of our AC going down after hours, kick myself as the repair ended up being pretty simple, and a tad pricy, but they got it fixed on a hot evening, so dont mind paying the piper.
On time, great work, fair deal !!