EXCELLENT SERVICE !!!!! I HAD A REALLY BAD VIRUS ON BOTH OF MY PCS.... I TOOK THEM TO BEST BUY AND THEY INFORMED THAT I WOULD NEED TO REFORMAT MY PC FROM SCRATCH... I DID NOT WANT TO DO THAT FOR THE FACT THE I HAD SOME EXPENSIVE EDITING SOFTWARES ON THEIR.... SO ONE OF MY COLLEAGUES TOLD ME ABOUT VLADIMIR WHO IS THE OWNER HAD WORKED ON THEIR COMPUTER WAS VERY SATISFIED...I GAVE IT A SHOT... AND COME TO SAY I WAS A HAPPY CAMPER... .