M&I International is an excellent place to buy a new watch band or battery for your watch. I went there last Friday for a watch band, and found a nice one for around $24. The gentleman at the store kindly assembled the new band to my watch.This store also has some beautiful, and I am sure expensive, Grandfather Clocks. They are so calming to listen to when they chime. It was very pleasant to sit in the shop listening to the lovely sounds, as I waited for my watch to be assembled. The management here is friendly and professional.

The staff is okay, Ira is the first person you have contact with. His overall i know everything attitude is hard to take. The overall negative vibe is over time irritating. I have been here several times trying to get my watches serviced. This last time was the straw. Less talk more service would be nice. Over priced on service done several days ago. Didnt disagree due to work was completed. I wouldnt get any work done at this location..

Had the chain on my necklace fixed very professional nice air conditioning work fast worth going to

We had my engagement ring resized which was passed down in the family from his grandmother. It was polished and cleaned beautifully. Very happy with the service and they had it done as promised within a few days. My fiancé also gets his gold chains repaired here and his mom also goes here for any kind of jewelry repair.

I read several reviews, both good and bad, and disagree with the negative reviews.I took a 54 year old Accutron (tuning fork) watch to be repaired. I had almost given up the watch as not repairable. I had a price range in mind as to how much I was willing to pay. I gave the watch to Ira and was told to wait for an estimate. When Ira gave me the estimate you could have blown me over with a feather; the estimate was at the bottom of my range. I knew the watch would be difficult to repair, if it could be repaired, since Bulova had stopped making parts for the original Accutron decades ago.I told Ira I was in no hurry and knew that just getting the parts would be time consuming. Ira told me that the repair might not result in accuracy for keeping time.When Ira called me that the watch was ready and working, I was elated. This watch was given to me by my wife as an engagement present 54 years ago. The watch keeps good enough time for me. If this watch has to be opened for any reason, including replacing the battery, I will only allow M & I to do the work.I feel that M & I is the go-to place for any watch repair for any kind of watch.

Really good Prices Very professional they really get the job done and are so affordable and reliable.Love the Older Gentlemen that runs the place really patient and Kind😁😊🤎

I been there at least 3 times getting my jewelry fix, excellent job every time you couldn’t tell where it was broken . AWESOME AWESOME STORE, the people there are nice and polite. I have to go back, my niece pull on my gold chain to hard she is to strong to be 2 years old LOL 😂. I will call before I come through, a Loyal customer....... TERRANCE JOHNSON. P.S. Thanks For the excellent workmanship customer for life.

Friendly, great prices, and knowledgeable....and down the walk from my favorite sushi place.👍

I don’t trust this business. They want to be paid cash & don’t give you receipt. I ask how do I know it’s guaranteed. The battery did not last.

Always a great job! Best place to get watch batteries, very professional service. Love browsing their fine Seiko watches.

Always helpful. Answers questions with knowledge.Beautiful grandfather clocks. All clocks are very interesting, some are musical, others just chime. They have some jewelry too. Great pens for gifts for the person hard to buy for.

The jeweler was awesome an there prices are very fear an it was very quick waiting for them to fix my issues.

Ira and everyone that works at M & I will treat you kind and they provide excellent knowledgeable service. I have used them for all my watch needs for longer than I care to say. Can not find a better shop of this type anywhere. Highly recommended

Ira was great he did an inspection on a few old pocket watches no charge thank you

Brought in an antique shelf clock for a cleaning and adjustment. Charged $500. I had to replace the cords shortly thereafter. Movement is so tight minute hand bent trying to set the clock. Searching for a reputable clock repair shop...bad experience, no recommended.

Great professional watch bracelet repair on my $700 Invicta timepiece. Highly recommend this company and their employees.

Watch repair services are great!

This was one of several shops I visited today while looking for my first substantial, high-end timepiece, and I could have saved myself a lot of time and gas money by coming here first. When I arrived, I was greeted by Margaret who was very attentive to what I was looking for in my new watch. She talked me through several options that were within my price range, and was helpful to answer my questions about different pieces. I really cant say enough about how patient, helpful, and cheerful she was, even when I felt like I was being somewhat picky.After a couple of passes over the different cases of ladies and mens watches, I came back to the Seiko that won my heart on sight (pictured below). I wasnt intending on purchasing a watch with a date or day dial, but the heart wants what it wants--and my heart wanted the Seiko (which was within my budget, thankfully).After I decided on the Seiko, Margaret proceeded to size the bracelet to my wrist, and bless the folks in the back who patiently removed several links, then added one, then removed one because I preferred the snug fit on my wrist. I never felt rushed, or that I was inconveniencing anyone with my requests. As I was waiting for the links to be removed from my Seiko, I noticed that other customers were coming in and receiving the same level of service, being greeted and served promptly. Everyone seemed to leave content, whether they were picking up repairs or having watch batteries replaced.From start to finish, my experience was so wonderful! I would recommend this store as a first stop for anyone needing/wanting to purchase a beautiful timepiece without any of the horological pretention that can be found in other retailers. I normally dont write such lengthy reviews, but this business deserves the buzz. 🐝

They use cheap crystals mine broke twice. Had battery replace didnt install corectly. I wont go back.🙁

This was my second time using M&I. First was for watch repairs and now this time for jewelry repair. Couldnt be more please. Speedy, quality work at fair prices. Highly recommend.

Great service great hospitality

The customer service experience today was absolutely horrible. The lady that was working today (Monday August 17th) was on the phone when myFather walked in. He was standing there waiting to be serviced for a LOONNG time, but she kept talking on the phone. No acknowledgement, no greeting, no “I’ll be right with you”... NOTHING! Now mind you, he was coming to pick up his ring & PAY for his jewelry that they repaired... so anyway, a good amount of time had passed & another lady came in (of a different race), and the same lady that was working there and ignoring my dad, instantaneously jumped up, got off of the phone, welcomed the other person, and assisted her immediately... again, my dad was still standing there waiting!! Seriously? I mean, what kind of business & service is this? Maybe she didn’t think my father had any money, (🙄) which is why she completely ignored him & stayed on the phone talking about NOTHING! Prices are already astronomical, the least you can do is provide EXCELLENT customer service, get off the phone while you’re working - ESPECIALLY WHEN YOU HAVE A CUSTOMER, & be polite! DO YOUR JOB LADY & be consistent with your customers, ALL of them!! It doesn’t matter what race or gender!! Unacceptable and completely disgusting! We will definitely be escalating this. Ridiculous!

Fix my necklace and earring did a phenomenal job

Thia would be the last and only time, I use to come here buy my watches belt, and more even bring lot more customer here think that they are fair when it come to, you give some and get rewards. But I guess the covid shutdown got their price so high just to even fix glass ok n the watch or putting leather belts on my watch.It ridiculously high price compared to last year price, dont over charge the customer just cause you been closed for sometime.Blame the system not overcharge your only customers.SAD.No more no more🤬🤬🤬

Seems like a great place for clocks and watches, but I can only speak of my jewelry repair experience there. It was a bit pricey to replace my neck chain clasp - but it ended up breaking it a few days later - it was a cheap clasp for a neck chain. I was charged about $55 the first time for the repair. There is no guarantee on the product. I was fine paying it at first. Since it had to be replaced again, the salesperson said he was going to charge me $30 dollars to replace it with the same clasp - he gave me a break. Again, I thought it was too expensive, but I said no this time - didnt want to be made a fool a second time. Lesson learned, I just need price check around town and read the reviews. So if you are reading this trying to decide if you should come to M&I - yes you should take a look see what they got - they seem to have a good rep based on the reviews I see - Just make sure you shop around town to find the best deals and that they guarantee their work. I on the other hand will just repair my own neck chain - found a clasp for 3 bucks and buying a jewelry repair kit online.

Yes they know their stuff about watches, although they are not cheap like other jewelry stores.The staff is very friendly and knowledgeable about the real and the replicas, theyre bilingual English and Spanish speaking staff, give them a call first and get the store hours of operation and they vary.

Charged me $500 to repair an antique mantle clock. They sent it out to a shop in Utah for 6 months. I picked it up and it still does not work right. What did they do for 6 months?Oh...to make it even better...I’m active duty military and told them I would be moving out of the state. “Keep it as long as you need to make SURE it’s working properly before I pick it up, because I will not be able to bring it back again.” I feel like they absolutely took advantage of this.What do you know? I’m out the $500 and now have to pay someone else to fix it.Edit: A man (I believe it was the owner) called me because they read this review. He wanted me to bring the clock back in to get repaired correctly. I told him that I appreciate him reaching out to me, but that I now live in Wyoming and cannot bring it back in. I told him that I clearly explained this when I dropped it off, and that they had it for over 6 months. I told him they could give me all or some of my money back if they really wanted to make it right. They refused.

No piece too old, too complicated, that they wont take at least a look at and fix it to the best of their abilities. Highly recommend!

The best prices

Batteries for all my watches.

Called in to check when my watch will be ready. Guy on the phone nonchalantly replied “I don’t know.” Thing is, I already felt overcharged by their services. Go to M&I to get douchey and overpriced services. Otherwise stay away!

Great place for watch batteries and repair. Ira is awesome and always has a great story for you.

Quick fix on a clock, inexpensive too. Thank you Owner! Clean place.

I gave them my debit card for a 10.75 battery change; they said it declined. I showed them where my bank put a hold on my account. Any child know if your card was declined your bank does not put a pending hold. I now have $10.75 deducted plus I gave them $10.75 in cash. Im out $21.50. I will never go back to M and I

Had our watch band we were looking for all over

I took 19 rings that were my mothers into get appraised and cleaned. One was extremely bent (where I had bit it to fit when I was a kid) and Ira fixed it on the spot and returned it to me. The rest I left with him. It only took a few days and when I returned, he had them all polished and separated by gold content (9, 14, and 18 karat).The rings looked fabulous and I was quite surprised by the appraisals. They were very friendly and very helpful. I was a little hesitant to come here because of the Yelp reviews I read, but I am so glad I did. Wonderful service. Thanks guys!!!!!!

Needed a watch battery. They got me in and out.

They are great.

Very best

Watch Batteries installed while you wait for $11.Excellent Watch Repair with upfront Service Estimates on repairs which can be provided.

Ive been coming here since 2002. This is the only place I go to when I need to replace the batteries for my watches. The staff is always pretty nice and I never waited more than 15 minutes. There is a vast selection of wrist watches, wall clocks, grandfather clocks, and pens. They also repair watches and clocks too. I definitely will be back when I need batteries for my watches again.

I took my welby clock into get a key for it and I had the pendulum In the locked Position and for some unknown reason he unlocked it and let it drop on the really thin wire it hangs from and your not supposed to do that had it broken they would be fixing it for free I don’t think I’ll be going back. They need a new counter guy with a lot more brains and less talk. And was going to have a new Crystal Put in a old snoopy watch which is only worth 25.00 he was going to send it in to get one for it without telling me how much it would cost after making out the envelope I asked him how much he said 40.00 um hello the watch is only worth 25.00 on a good day not overly impressed with him. I’ll do some looking around and only go there if I can’t find no one else in town that can do it...

I have known Ira since his original store on N. Rainbow. He is committed to customer satisfaction. M & I International clock and jewelry store have what you need. They were the go to place for a battery for a talking watch my mom needs. Took some time (No pun intended) and persistence, but Ira had the watch set correctly before we left. In fact, he set it to say the time at the top of the hour. I didnt know it could do that.

Took my watch in to have a link put in and a battery replaced. They were very friendly, got it done in less than 10 minutes and very fairly priced. Will definitely bring any watch here.

Very knowledgeable. Fast and efficient service at a very reasonable price. They been around a long time. You can trust them with your finest jewelry.

The best watch sale and repair business in Las Vegas. They give you a 90 day guarantee and sometimes will go beyond that. I have been dealing with them for several years and have found them to be reliable honest and trustworthy.

Always take my watch there.

Fabulous selection of clocks, plan on buying one. Have to check out of they have lay away.

Based on good reviews I took my ring to be resized. Ira provided the poorest jewelry handling. The diamond double channel setting ring was NOT sized as originally measured, a diamond was lost while there where he unprofessionally replaced with sodder filling in the space, and the round shaped of the ring was changed to further mask the imperfection he was covering up.

Ive had my grandfathers quartz watch in storage since he passed away. I took the watch to various jewelry repair locations to have it serviced. Every location that I went to refused to service the watch since it was not considered a high-end watch. I decided to try M & I and was treated with outstanding courtesy and respect. They repaired and serviced my watch in under an hour. I did not feel discriminated against due to the value of the watch. They understood that the watch was of sentimental value.

I called to see if they could re-size my watch, they answered promptly told me they could do it while i wait and gave me a quote over the phone. When i arrived I was helped right away, my watch was fitted perfectly, and I was out the door 15 minutes later for cheaper than what they quoted on the phone. Great service and value, I will definitely be returning for all my watch repairs/service needs.

Ira is the man with the knowledge on watches!!!

Very professional; kind and courteous service; everyone was extremely helpful and knowledgeable. We found their prices to be very reasonable compared to other places that we have been. They have the best selection of watch bands that I have seen in Las Vegas

Clocks galore. Watches men and womans. Used watches. Grandfather and coo coo clocks and repairs. Batteries. Bands and movements all done on site. A vast collection of expensive pens .. Located in thd heart of Chinatown.

I totally agree with Dottie M.My wife has taken her Tag Heuer, Tissot and her Mavado at M&I at different times, it seems to be true, all her batteries for these watches only lasted about a year or less. IRA, the owner, and myself have done business in the past 20yrs with several very old expensive gold watches with reconditioning. Two watches stopped running only a short period later, after I passed them on to my Grandchildren. I woke up, maybe everyone else should take this advice.

Great experience

Only people I’ll let service my Rolex!

The best service of any place Ive dealt with. In any trades. Great guys

I called this morning to set up an appointment to get my grandfather clock serviced and the lady who answered the phone was the rudest person I’ve dealt with in a long time. She meanly told me they didn’t service grandfather clocks anymore and I asked her if she could recommend someone and she said no and hung up on me!! I would never take my business to them nor would I ever recommend them to anyone!!!

Fantastic customer service and very friendly and knowledgeable, unheard-of at todays retail level.

Nice shop. Owners were there very nice people.. Im perfectly ok paying 10$ for them to swap out my battery on my watch.. will be back when it dies again

Perfect. Very pleasant and extremely capable. They immediately changed two watch batteries for me (Movado) at a very reasonable price. Also, the one was sort of a special deal that in the past I had to send to New York. Now I can just get it done locally. I highly recommend M and I.

Very friendly service, Ira the owner is always there and very helpful. Prices are beyond reasonable. 5 Stars all the way!

Excellent Service!!!

The best in town without costing that way.

Ive brought all my watches here for the past several years for a variety of minor repairs. Battery replacements, sizing, clasps, etc. While some of my friends consider the prices for those services to be on the high side I like the proprietors. They are always friendly in my experiences there.It doesnt hurt that there are a variety of tasty food options in the same strip mall at your convenience while you wait.

Took my watch here to get the dial replaced I was okay with the price but when they returned my watch the face of the watch had a crack in it, guy decided to tell me its probably due to me being too rough with it. This wasnt an everyday watch only (1) year old. You can see that I was upset, next time I take photos of the things I take there. Wouldve rated higher but their dishonesty and insufficiency to make it correct was astonishing. Another way for businesses to get one over on a young woman.😖

Not much of a parking lot, but fantastic service. They really know their stuff.

Best watch repair shop in Nevada. Great customer service and reasonable prices.

Fast and courteous

I havent been to the store but I made a phone call to talk to someone about my seiko watch very informational

Nice place, but poor selection and high prices forced me to go elsewhere.

Awesome place! Ira and the staff do an excellent job.

Friendly, helpful and knowledgeable staff. My watchband was sized correctly and my ring was reduced in size and fits perfect. Thank you!

Staff are always so very helpful and friendly here. Pricing is reasonable and quality and service are great.

I went for a pin replacement for a watchband and was greeted in seconds, given a quote ($5) & estimated time of completion (a few minutes), and the transaction was pleasantly completed within 5 minutes. Great Service - Thank You!

Excellent service, fast repairs, honest, and not pricey.

Great service. They are very knowledgeable about what they do. I totally recommend this place

Fast service to fix my husbands watch. Polite and helpful serviceman.

Main place for watch battery changes reasonable price.

Great place for watch and cell phone battery replacement.Also facinating wall clocks.

The only place I go for watch service or battery replacement. They are experts and their prices are very reasonable

Went in for a watch battery. Was done quickly and at a good price.

Good service and on site jewelery and watch repair!

Great customer service and great prices. My go to jewelry store.

Very honest and professional service. Very wide selection of clocks and watch bands

The worst watch repair shop in Las Vegas. Brought my watch here to simply change the battery, took about 5 min and $10.75, but they also left 2 long scratches on the back of my watch. Ive never seen any watch repair professional leave scratches on handling such a simple task of changing a battery, very unprofessional. And the worst part was that they pretended nothing happened, and acted like it wasnt their fault. I was shocked.

Nice atmosphere and very nice people. Honest also

Very friendly knowledgeable staff i strongly recommend them

Has a great watch maker, IRA is a hoot.

Excellent work, and fast service

Fixed my watching replaced the battery quickly

Super fast friendly service, and they really do know what theyre doing when repairing watches.

Very good work

I have been using M & I for a long time I find them more than fair, Honest, with integrity and good pricing. Try them you will be very happy.

Good, fast service

Extremely expensive service. Just for regular watch battery changed they trying to charge $25-$30.

Always Excellent! My first & only stop for watch & jewelry repair!

The only place I go for watch repairs

Reputable..very good place to go.