You really have to love quality, able body employees, who after being asked to move from the handicapped parking spot to a standard parking space (which was 30ft from this space!) they refuse saying this space is closer to the building and to mind my business.This was just taken at 9350 S Cimarron Rd, Building #8 of Mountain Trails Apartments.Customer service at its finest people.And YES, this is the same company, look at the phone number listed and the phone number on the truck door.
The guys and gals at Certified Fire Protection are top shelf, they went out of their way to assist me. I highly recommend this place
Call in one time. 45 on 35 Feb 5. Now drive. Twice the speed 55 on 35 st with. Kids in the commercial vehicle. cop say I can only report it if I catch him speeding and also dropping off the kids just the very concerned parent but I could catch up to them say(( safety is my goal)) them doesnt know what that means
I have used Certified Fire Protection for about 21 years now and they have always been prompt, professional and courteous. I believe them to be the best in the business. Krystal is always on top of her game and so organized! They have helped me out in a pinch, and they are very knowledgeable. Today I had the misfortune of experiencing a fire on my property, which thankfully did not spread and lead to a large fire. Fast acting residents, vendors who were on site and employees were able to extinguish the blaze just as the fire department arrived. In all, 16 fire extinguishers were used. I contacted Certified Fire immediately for assistance, and Kelly had Christian on site within an hour to recharge all the extinguishers, get the glass back up, and walk the buildings where the extinguishers were taken, or may have been taken, to insure that our residents had extinguishers back in place before we left for the evening. Now thats service and that is why we use Certified Fire! Thank you to Doug and his team for always taking care of us, especially now at a time like this when it matters most! :)
Great customer service! Krystal is great and always responds quickly to our needs. They are very professional and courteous. Ive been using Certified Fire Protection for years and plan to continue using there service for may years to come. I Highly recommend this company.
Wonderful customer service skills! I needed fire extinguishers serviced in order to get me up to fire code on an urgent basis. The technician Oscar arrived on time and was extremely knowledgeable. He was able to get me back on track, answered all my questions and provided me with additional training to ensure I maintain code going forward. I highly recommend this company and thank you for the great service Oscar.
Whenever I call certified fire I receive excellent customer service. I called Tracey this morning for help and she resolved my issues quickly. She was so friendly and helpful. I have never had a bad experience. I would recommend this company to anyone. They have excellent onsite service and over the phone service.
Louis did a great job on servicing all of our fire extinguishers. He provided information when needed and was punctual. I greatly appreciate his customer service and will request him on all upcoming service calls
Amazing company and professional work! Oscar provided the most phenomenal service. He was patient, helpful, and overall very friendly. All my questions were answered. Defiantly a rock star in your team.
Luis Perez services our company. He is timely and courteous. We can count on him to fix any issues quickly. We appreciate his quality customer service.
Certifiedfire Is a great company, I also want to mention Oscar he does a great job in what he dose. He is very nice and helps you in what you need, if you have any questions he will help you. He is polite & also get the work done. I would recommend Him.
Working in a facility with children, having Oscar and Luis come in and out quickly and efficiently has always been a pleasure.Making paperwork and everything we need a breeze for me and my coworkers.Very knowledgeable with the questions we have and tips about what we should do within the building.
Kelly and Tracey and all the team at Certified fire are the best! They provide the most amazing service. These folks are reliable, efficient and extremely customer service oriented! Thanks Certified Fire you guys rock!!
I am a local barber I had a question on a sprinkler in my shop. Mr. Ramirez helped me as soon as he was done doing an inspection. He was very helpful and respectful. I even purchased a personal extinguisher from their shop. The customer service there was also great. Overall great company and would definitely recommend. They are now my go-to.
I would recommend Certified Fire Protection. They are always very reliable especially Louis. Thanks again for your great service.
Great customer service with great products at reasonable price! Jose and Christian are our technicians. They are very profession and courteous. Jose was able to answer our questions and provided further compliance guidelines. Its our second year using Certified Fire Protection, Inc. Highly recommended!
Great company! Oscar was very helpful he came out tested our backflow, repaired and got the City off our back. I highly recommend him! Thank you Oscar!
Oscar was a very genuine and helpful. His service was exceptional. By far the best service I have ever received!!!
Claudette has been the go-to person for all of our First Aid needs, keeping our fleet of buses stocked, and ready for use when needed, for close to a decade. Claudettes knowledge, experience, and keen analytical skills makes re-stocking a breeze. She goes the extra mile, and is not afraid of getting her hands dirty. Thanks Dette. We appreciate your great service.Scott W.
I am a huge FAN of Certified Fire! Customer service is number one. If I ever have a service call or questions, they address it right away. Jonathan is always professional and very knowledgeable. He even helped with a resident event we were having one day and our residents loved it. It just shows what a wonderful company Certified Fire is and the excellent dedication that they have to their industry.
I have been working with Claudette for a number of years. She has always been very responsive and pleasant to work with. I do not have to worry about our first aid supplies, as Claudette regularly stocks us up. She communicates any concerns she sees and will make an extra delivery if needed.
What a great company! The service was phenomenal, I was assisted by Esteban who was very patient and informative. I needed some background knowledge for my team and he answered all my questions thoroughly. I will definitely be recommending them!
Luis was very helpful and made us customers forever of Certified. We will not hesitate to recommend this company to all our friends and acquaintances.PTL
Such a friendly staff! Great customer service and Luis was very helpful during my experience. I highly recommend! :)
When I called Certified Fire, the lady who answered the phone was very kind and helpful. She told me who to contact and how. After contacting Tim, he scheduled a walk through, set up the appointment and came when promised to get the work done. He was great! You can tell he knows what he is doing and loves what he does. He also patiently answered all my questions and helped me understand what to do if a problem came up. Thanks to Tim I have great peace of mind knowing the sprinkler system is working properly and will be well maintained.PeggyBoulder City, NV
Would recommend this company to others. Good customer service. Techs are friendly, polite and knowledgeable. Thank you Oscar.
We use this company for all of our first aid and fire extinguisher needs. they are the best. our Rep Claudette is very professional and courteous.so glad we changed our first aid supplier from the last t company we were with :)
Great company, very friendly and professional. Thank you Louis! Awesome customer service!
Fast, professional, courteous and all the techs (3) that came to my apartment complex which outsources to this company did a fantastic and very honest job and were able to do so on a day when it was 113F here in Las Vegas and even though they had to return after hours. VERY IMPRESSIVE! Thank you.
I have used certified fire for many years at all the properties I have managed. Krystal is my go to person!!!! If I need anything scheduled or any sort of paperwork she always does a great job of making sure it does taken care of promptly. Thank you Krystal and Certified Fire for all your hard work :)
The customer service I received from Krystal Ponder was amazing. I purchased a fire extinguisher for my new business and she covered everything with the questions I had. Thank you Krystal Ponder for your amazing service.
I would highly recommend Certified fire, its always a pleasure speaking with Krystal, shes always prompt to respond and has excellent costumer service.
Claudette is an awesome representative for your company. We will continue to use her and the services of Certified Fire. she always calls and schedules appointments with our techs to ensure they have all of the first aid items needed in case of an emergency. Thanks Claudette
Very informative Technicians, and prompt service. Setting up an appointment was fast and easy. This team is also going to be doing a live fire demo training with the extinguisher, so our office staff can be trained properly!!!
Luis Perez with Certified Fire Protection was helpful, professional and extremely thorough during the servicing of 50 fire extinguishers. I highly recommend this company and technician.
I was a property manager for almost 20 years in Las Vegas and I had the pleasure to work with one of the finest vendors in the multi family industry Certified Fire Protection Fire protection within the community is serious business. All the way from the technicians that serviced various communities I worked at throughout the years up to the owner of the company were always very couteous, and prompt to address my needs! You dont mess around with life and safety and if you need the best well this is who you call.
Took my Halon fire extinguisher in to Certified today to get it recharged because the needle on the pressure gauge was just about out of the green. They told me the extinguisher was in excellent condition and all it needed was a little nitrogen to bring the pressure up. They could have charge me just about anything and I wouldnt have known, but they charge me nothing. Its nice to deal with people who are not only friendly, but honest. I highly recommend Certified Fire Protection.
Certified is a great company! The service was phenomenal, Scooter and Miguel did a great job with our annual fire sprinkler inspection walks. I will definitely be recommending them! Keep up the great work! Marivel and Lizbeth at the Croix Townhomes.
The ONLY fire protection company to call. I have been using them for over 30 years. The girls in the office are very efficient, courteous, and knowledgeable. Thats Robin, Starr, Tracey and Krystal. Call them for your fire protection needs. You will be happy that you did.
Great and awesome service Luis was Professional and Krystal was very Pleasant to deal with awesome customer service very satisfied will totally recommend
Thank you Oscar. He responded in a timely manner and tested our Backflow in Boulder City. I highly recommend Certified Fire.
I love the professional service I get from Krystal Ponder at Certified Fire Protection. She gets a tech out to me on time, every time. The techs are also polite and professional. I look forward to using them again in the future
Louis was very helpful they made sure we had everything we needed for our shop!
Great customer service. Tracey and Krystal are courteous, thorough and professional. They remember to call me each year to remind my my fire extinguishers are due for a service. Thank you.
Krystal Ponder is awesome. I called in with questions about fire extinguisher for my home and she was very knowledgeable, and professional. She help me out a lot making my decision.
Been working with them for years. They have great customer service and Krystal is the best! Shes so helpful and really knows her stuff. Thanks for the many years of service so far.
I had a terrific experience today. Lady at the counter was very knowledgeable, staff was nice. Dropped off my extinguisher for service & it was ready as promised. Ill be back next year to re-certify my extinguisher. Thanks guys!
Christian was very rude. Politely try to ask a question about the fire extinguishers, but he pretended not to hear me. Made facial expressions like he was annoyed and just walked away.
Juan was such an amazing technician he arrived on property timely and let me know when he was here and his time frame of how long it was going to take. Great Customer Service! Happy, and Friendly guys! Will deff ask for him to service my property next year! Great work Juan!
Called in with some questions. Spoke to someone named Krystal and she really took the time to make sure I was informed. Definitely recommend them!
Certified Fire has great customer service. I called and spoke to Krystal Ponder. She was very knowledgable about the services the company provided and the ways I could use the company’s services.
It was a pleasure dealing with Louis, he was very professional and willing to help.
Great experience with Claudette, been using her for over 6 years now. Followed her over to Certified Fire Protection. Would def recommend her for your service needs.
Jermaine Collins is very professional and always has a great smile. He always takes good care of us here at Smiths. Ill be sure to recommend this company to anyone needing your services!
I brought my fire extinguisher in to get my foster care license and Tracey was so helpful and so well informed! All the girls were so nice and I would recommend this place to everyone!! I was so impressed and left more than satisfied!
Certified Fire Protection got our business (we are a metal fabrication shop) because Claudette Seitzinger moved there from another company. We werent married to the company, we were married to Claudette - she is the bomb! Clearly, CFP has wise management that they scooped her up! A friendlier, kinder, more helpful First Aid & Safety professional you will not find!
Thank you to Luis for the great customer service, being VERY punctual!
Oscar did such an amazing job! I highly recommend this company!!!
I highly recommend this company, helped me with all my needs, thanks for the great service Louis. :)
Tracey always handles our orders professionally and makes sure that it meets our deadline every single time. We will definitely continue to use their services due to their top notch customer service and care about the services they provide.
Claudette provides great customer service. She is knowledgeable and goes above and beyond to meet our needs.
These guys are very friendly and helpful. We were an exhibitor (from germany) at a local convention in Las Vegas and we needed some gas for our t-shirt cannon :-)Thank you so much for helping us out!!
Claudette came through!!! She said they could save me half of what I currently paid and they did it. Happy with service thus far and hope they keep it up.
Great customer Service from Luis would highly recommend this company.
Technicians were very friendly and knowledgeable...galleria palms apt maint supervisor, would like to get estimate for annual service
How amazing it was when Certified Fire who mostly does service calls away from their facility called a service tech in to re-charge my extinguisher, and not oly that charged me only $31 when everyone else charges $65 service call plus $35 re-charge and certification. They were so nice...
I have contacted them multiple times on quotes and pricing and have always received their quotes the same day or shortly after contacting them. Krystal Ponder has always been helpful with anything we need. I would highly Recommend their services!
Great customer service with follow up year after year to ensure you remain in compliance. Huge wealth of knowledge and always ready to help!
Great customer service!!! Claudette Seitzinger is very knowledgeable in her field and always goes above and beyond to satisfy our company.
Thank you to Krystal Ponder and Certified Fire Protection for the great customer service. Krystal was very knowledgeable about the services the company provides.
Best place for all your fire protection needs. We at Palm Villas use them every year.
LUIS VERY PROFESSIONAL. VERY EASY TO DEAL WITH.
Tracey has always been a great help with assisting our company with any questions and requests we have.
These guy are awesome they have done alot of work on our property.
This company knows how to pick their technicians! Our company has become familiar with Jermaine; he is punctual, friendly, thorough and prompt. CFP is an absolute joy to do business with!
Doug and the Certified Fire Team are the best. Their service continues to exceed expectations time and time again. Thank you for your outstanding service. You guys are the best. #HappyPinnacleCustomer
Certified Fire provides the best service in town. They offer diversified services, have knowledgeable staff and are always available to help out.
I have had Claudette as my first aid and safety representative for over ten years. She was my Zee medical rep and an unbelievable one to say the least. When Cintas bought Zee and Claudette realized what a HORRIBLE company (and I experienced this first hand) they were she chose to change employers, before the buy out happened., I was CRUSHED!Cintas came in and to say the least I was not interested and the gentleman caught me on a hectic day. I politely excused him and then received a service call bill in the mail. I know, UNBELIEVABLE!!Someone was watching over me for sure as out of the blue, Claudette stopped by my office the following week. And so now you may ask, Am I happy? NO! I am THRILLED!!! I now do not need to worry about any of my safety needs for my office or my fleet.I can not imagine that you have another representative employed that even comes close to her professionalism and concern for their customers. And if you do, You are one lucky company.
Claudette Seitzinger has been servicing our account for years, you couldnt ask for a better sales person in the safety industry, she is friendly and takes very good care of us.
Was in there a few days ago looking for fire extinguishers and some advice on smoke detectors and CO detectors for a commercial space. The owner and the other ppl in there were super helpful with everything and took the time out to explain things to us re whats necessary according to the local laws, im from outta town. Big up to them there. Certified Fire Rocks!!!!
Best service! Claudette services our First Aid & Eyewash Stations and Fire Extinguishers on time and with a smile :)
Claudette Seitzinger is a great Rep of ours. her customer service skills is AMAZING!!!
Doug and his team are top notch. I am new to the Valley as an operating director for RideNow Powersports. These folks went above and beyond the call of duty to help me understand what I need in Nevada. They are pros. If you need these services, look no further.
I called because I had questions regarding my home fire estinguisher and a young lady by the name of Krystal helped me out she answered all my questions and was very professional. I would definitely refer all my my family and my friends because Krystal was great.
Excellent customer service. They were friendly and helped me pick out the correct product for my project.
The staff is very friendly and knowledgeable. They service my property regularly and do an excellent job.
Claudette offers the best customer service for our first aid and safety needs!
Ive used them on several of my sites and they are always quick and responsive. Tim is amazing and will always make sure the work is completed in a timely manner.
We love Certified Fire Protection !the pricing and customer services is awesome! Claudette is amazing and very helpful!!
Claudette has been servicing us for years she is always quick to respond attentive, professional and personable. Claudette and Certified Fire Protection are a asset to any company.
Claudette has amazing customer service standards, is quick to respond with information and product!
Krystal made my errand very easy. She was very helpful and friendly. Thank you.
One of the best Vendors I could ask for.And the full staff are great and so cool. THANK YOU GUYS YOU ALL ROCK.
Very Nice and helpfull staf.. thanks
Filled my CO2 tank while I waited. Very friendly service.
Krystal at Certified Fire is always accommodating to our propertys needs!
Thanks Claudette Seitzinger for your terrific customer service and knowledge you provide with every visit. Keep it Booming!!!!
Have always been very responsive to our needs. Oscar and Stephon take good care of us.Michael partsKeolis Transportation
Great company, I use them yearly at my property. . Would always recommend using them
Claudette Seitzinger, provides great customer service and very knowledgeable.