So I went to get my laptop screen fixed, it came out to about three hundred dollars. Which would have been fine with me except now its a month later and they didnt fixed the adhesive on the screen and it keeps popping off everytime I open my laptop. They had told me it just pops back in and there was no need for adhesive. And when I had dropped it off they had told me they would call me to pick it up in five days, they did not. It took almost nine days and I had to call them, to which they replied my laptop was already done two days before I called and they were waiting for me to pick it up. Other than that the screen works great its just annoying to have to keep pushing the black plastic in.
If you are looking for a small business which is reputable, knowledgeable. honest, and gives you personal attention then look no further. TLC Computer Solutions not only sells the best equipment at low prices, but can service your equipment, sometimes even remotely. If you want great equipment and advice, low prices, the BEST SERVICE AVAILABLE from honest and friendly people (and who doesnt), then go to TLC Computer Solutions
TLC Computer Solutions is an excellent one-stop business for your computer repair needs - maintenance, upgrades, security etc. Theyre professional, reliable and cost-effective. We can highly recommend them.
Like having the best coronary surgeon in the world advising you of the necessary procedure, performing the operation and coming out 100%. TLC is that surgeon. Time is precious. Dont waste your time with other similar repair companies. TLC is the place to go if you require assistance for any problem you have with your PC or laptop.
I didnt take my computer there but was able to be helped over the phone that saved me time and money. I had a simple/quick question and a man Named Sean was more than willing to help me through my problem. He was very professional and patient with me and extremely knowledgeable. I called 3 other places, and none of them were able to help me. Sean was able to help me in less than 10 minutes. This is my way of thanking you guys; I will only be going to them from now on.
Good service. Glad this place is in the neighborhood. Will be coming back here for any future computer repair needs.
I just needed the quick use of a laptop to read an sd card to fix something and this lovely man took care of me. Took 10 min. I didn’t need help with what I was doing. I wanted to pay him but he said no need and I thanked him profusely for helping me, another place wanted to charge me $125 just to come out and this wasn’t that kind of problem. It was a quick and easy one, unless u don’t have a computer with a working sd card reader. I needed help and this generous man helped. Especially in this time that stuff should count! Thank u again!!
Fixed our working laptops here and the service was awesome and the professional technician treat your device as their own. Really great service and reasonable price as well.
Rare experience - the service that TLC provides: quickly, economically and most importantly - IT WORKS every time. The working is the most important facet and is especially crucial when our Boxing Hall of Fame edits video that production companies want NOW! Thank you TLC (BTW - all the service professionals at TLC could not be more patient and understanding.) Thanks again.
Best computer place I ever been the last few yrs only place Ill go & trust I can count on them, They are so friendly shows u hands on serve is fast, I highly recommend TLC
The staff is always very helpful. TLC staff helps with harfware AND software issues/questions which most fix it places do not. Great customer service.
I had an issue with my computer so before going in I called. The person I spoke to on the phone was very straight forward with explaining how the store worked and what they could do for me. I brought my computer in to have them look at it. The diagnostic was free, which was one of the reasons I brought it there. Every one that works there was nice and had good customer service. They were helpful from the beginning to the end of the experience.
Super affordable, fast and friendly.
My laptop was turning itself on and off again in a never ending loop, and I needed to leave town in a few days. I was pretty sure the RAM had to get reset by disconnecting the battery, but I didnt have the tools to do so. I called TLC and they were able to do this for me in under an hour and had a reasonable price they stuck to with no surprises. Great place, highly recommend.
GREAT Service, I will return for more business to support these Techs and their business
I took my granddaughters laptop to get it fixed. They fixed it when they said they would. When I went back, they couldnt find her power cord and the battery was dead. The store manager gave me a battery and power cord. His name is Julio Tito, all I can say he is awesome. And just to get your laptop or computer checked is free. They will get my business from now on.
My Samsung monitor went black while using. Called T l C to bring in the computer for diagnosis. The nice tech. Jay took it in back returned shortly to say its working fine.. video card was fine. I then brought in the Samsung monitor to connect to my computer which worked. Jay even did a courtesy inside clean of computer at no charge. This is an honest shop. I will definitely tell my friends I found a great computer repair . Thank you TLC !!!
The folks at TLC are great. I traded in an old, broken laptop for an amazing as-new 17 refurbd HP. I appreciate TLCs honesty when it came to background info for the h/w and s/w of the refurb. Thank you.
My first experience was when my computer was infected with a virus and they fixed it thoroughly and quickly. Since that time they have installed laptops, printers, transferred data and even remedied cox cable problems. They have always been responsive and timely and I highly recommend them.
TLC is usually fast, efficient and responsive with skilled people who get to the heart of the matter and dont keep my computers too long.
Quick, knowledgeable, and honest service from fantastic local company. They were able to get me in right away (even with COVID craziness going on) and were quick to provide me with a free diagnostic on my laptop. Turns out my laptop was just fine, and they were honest and friendly the whole way through. Now when I do actually have a tech problem, I know where to come. Thanks!
Excellent service, pleasant personnel, when I had problems after, (i am 74 years old with no young people to guide me) the took care of me at know charge. They are always ready to help you out, no matter how little you (I) may know. Nice, trustworthy computer business to rely on.
I needed my desktop back asap. They picked up one morning and returned it the next. They were great working with me.
TLC technicians are a totally class act. They provide honest, balanced advice and know their trade. Prices are on point. Best computer shop in Las Vegas.
TLC Computer Solutions is an exceptionally fine business. Discounting the first time we visited their store to get set up with a computer, we have done all our business- retuning, updating, etc. with them by phone. John is wonderful at explaining what he is doing via phone and giving explicit, clear instructions. He is totally knowledgeable about computers, as is his staff. Doing business with TLC means putting yourself in expert hands and having everything work as it should the first time. Oh, that every business could claim the same.
My elderly dad was the victim of an internet scam. The bad guys were able to lock my dads old computer. TLC was able to save all his photos and documents. They also sold us an inexpensive replacement computer. They were nice and professional.
TLC Computer Solutions custom built a computer for me and I am really pleased. Their customer service is outstanding and they stand behind their product after the sale. I would not go anywhere else! If you need a new computer or service on an existing one, you wont be disappointed.
Thank you for all the great work you do, while running a business it requires a team of experts you can rely on. You are the experts. I would recommend TLC to any one needing services or products.
I needed to find a new place to care for my computers and I found the perfect place. TLC does a great job3 and the pricing is right in alignment. They really care about my computers. I wont go anywhere else. Thanks for your professional service.
Cant say enough great things about TLC, John has been taking care of my computer needs for 9 years, along with several of my neighbors. No matter the issue, John and his staff have always resolved them. Their pricing and turn around times are excellent. Not to mention superior professionalism. I appreciate them very much and know if I need them they are there. One place you wont ever feel taken advantage of. Total honesty.
Id been having problems with Microsoft kicking me out of program and intermittently going off line. And then my computer was running slowly until I would shut it down and restart in. Within 2 days of dropping it off at TLC I get a call that its fixed. Its running great now. Thanks TLC, I highly recommend this company.
Very helpful......
My cell phone would not charge. The technician cleaned the port with a Q-tip and now it works fine. He did not charge for this because it was so quick and easy. I will definitely continue using their services as my go to computer store!
Very helpful and knowledge. When Best buys geeks said it couldnt be done TLC got it done! Thank you! Will definitely refer to your store.
TLC has always been excellent in service. Very nice company, good work ethics reasonable price for all computer work. I would recommend them to anyone.
TLC is the greatest. They kept our small business system running and were always available for emergecies. Use TLC and you will be very happy.
I have been a customer of TLC, for over 13 years and I like they know what I may have done wrong and that they explain to me, Im heading toward the elight eighties and highly recommend them. They know what they are doing, also very helpful when I walk in and explain what needs to be corrected and its something I clicked on and they fix it very quickly because they know what to do to fix what I did. As noted I do recommend TLC for any of your computer issues.
I had serious communications problems between three computers, two tablets, two printers and the my NETGEAR home network. TLC figured it all out in less than two hours and fixed everything. Also got rid of some ancient software and added some new protection tools. By the way, two other outfits had previously failed. I now recommend TLC to everyone. Bill
These guys did a very good job getting my old computer back up and running.I would highly recommend them. And they are very reasonably priced.
John the owner and his whole team are really great. Very helpful &knowledgeable about anything computer related. The best in Las Vegas!
My husband & I have used TLC Computer Solutions for many, many years for all our computer and laptop issues. We purchased our laptop from John, the Owner, a few years ago also. TLC has served us well!! John and his staff are wonderful to deal with, the repair service etc cannot be topped and we’ve always felt the pricing to be fair!Sharon Hug
John and the gang at TLC were very diligent in helping me to resolve my windows issue. and there always available for solving my small problems on a walk-in basis. Ive been using them for over 5 years. Good people!!
The work was fast and excellent. I had virus problems with my laptop and the solution worked perfectly. I will not hesitate to come back.
The employee knew his computer experience. I shall return!!!
They were super AWESOME! Made me feel comfortable seeing how it was my 1st Wish in store pick up! Thanks a bunch
These guys are great!
Excellent service !!!
We had a problem with our desktop computer running slow. Took it into TLC and they ran a full diagnostic, plus installed tools for me to do my own maintenance, including the means for TLC to do a remote fix if necessary. The computer still ran slow after I brought it home. TLC had me bring it back and went through the computer again at no charge. Still had the same problem. Ended up speaking with John, the owner, and he suggested his tech do a remote fix at no charge. The tech (Esteban) called and was able to find the software problem with one of the browsers. The computer works great and this company will have my business for years to come. Thank you!
Great service, good pricing - new solid state hard drive makes my laptopso much faster and better -
You know that old saying, everything happens at once?! Well, thats exactly what happened to me. Router, upgraded modem per Cox Communications REQUIRED or face service interruption and then my laptop all stopped working at the same time. I called George and, oh man, did he hook me up! I did have to buy a new laptop but all of my data was successfully transferred from my old one to my new one. I even had him help me with advice as to which laptop to order to make the transition easiest. Bottom line? I would send anybody here for any type of technical repairs. Ive been using them for at least three years now. I am beyond satisfied!
The good: My laptop is fixed and fully functional.The not great: it took nearly a month for everything to be completed, and I had to continually call and check in for the ball to stay rolling. It was annoying because I had a big project that has been set back, and I was given bad time estimates a few times and no update unless I called to bug. Apparently their business model has changed slightly as theyve expanded the services offered at TLC, which is why my case fell through the cracks a few times.
This is a nice place to go. They do not rip you off. They know what they are doing and will take the time to explain what was wrong or what you are doing wrong
TLC is a company I cannot recommend highly enough. I was able to set up a remote session with John, to remove viruses and restore my PCs function. Not only was he patient and very helpful, but he actually followed up the session with a callback, just to see how everything was going! You dont find THAT kind of customer service very much anymore.
Had a nasty virus that I couldnt remove. These guys did it, and did it fast! Inexpensive and very competent. Recommended
Excellent, professional service. Updated computer to Windows 10. Helpful whatever the problem
I love these guys. Im very knowledgeable about IT, networks and PCs but sometimes just have too much work for me to do by myself. They know what theyre doing, very fair, helpful, friendly. For those that need help, not intimidating too. Love them!
I brought my computer in because programs would not load. They were fast and did a good job. Will return if need more work.
Honest people. They always make things right with you and make you feel you are important with them. Been dealing with them over 6 years now and never found them out of line for all my computer needs. They understand how to keep things as low as possible so you can afford to get your problems fixed. No high pressure!!!
Great place to get your laptop fixed, they were very polite, good price and did a great job on my laptop, I will definitely take my electronics there (as soon as my kids break them again).
Excellent staff well equipped to help out.Wonderful experienceWould highly recommend !!
I have used the technical services at TLC for the past 4 years and have never been disappointed with the results. Efficient service to multiple technical issues that have occurred; wonderful advice on upgrading of my equipment and very competitive pricing for equipment purchased from their Lake Mead location. John and his staff are very professional and friendly.
Purchased my last computer from them.After the sale, they have always been there to trouble shoot any issues. Excellent customer service!!
TLC Computer Solutions has been the company of choice for me for over four years for repair and maintenance of my computers - my desktop and my laptops. Last year my desktop was attacked and all of my files were infected. The attacker requested that I pay an enormous sum of money to solve the problem. I contacted TLC and they said bring it in right away and well fix it. TLC restored all of my files and my computer was working perfectly the next day!I have recommended TLC Computer Solutions to many of my business friends and they have followed through and been in contact with TLC to handle maintenance and solve problems for their computers. The feedback that Ive received has been just as positive about my friends experience with TLC as my own.Its very important to me that I have people that I can completely trust working on my computer and I have that with TLC. I recommend highly that you contact TLC Computer Solutions for your computer services. You will be so happy that you did!Sincerely,Pamela HollisterAuthor & Trainer: The PEOPLE Process
Julio Titio, the computer technician, is knowledgeable, courteous, and accessible. TLC with Julio has my highest recommendation.
Had a great computer administrator password; lost it! Felt like a dumb ass, but they didnt laugh and fixed it in about 15 minutes. If youre looking for honesty and professional competence, take it from a guy in his mid-seventies, you just found it. (And 25% less than a major competitor at the south end of the Strip for my job).
I felt the crew of TLC have always been very knowledgeable and helpful.I can from my experience highly recommend them.
They have done repairs for me the service was great and problem fixed quickly. The customer service is amazing . You need your computer fixed go here
I am so happy that North Las Vegas has a computer repair business of the quality provided by TLC. The employees are very friendly, they ask the right questions and never make me feel like an idiot. The service is always done promptly, is fairly priced and the manager, George, is very competent and frequently is at the front desk. I recommend TLC with five stars. (And they have a candy dish on the front counter.)
Kid who came to help me was great. Never did what I needed but because of his computer expertise quickly figured it out. Hes been out to help me twice excellent help both times.
I thought I had an emergency last week with my p/c. No prob! Called TLC, and they talked me through a solution. I told them at the time I was SO glad I could call them and KNOW everything was gonna be all right.
I have personally have worked with John (The Owner) and the whole TLC staff almost from the beginning of the companys inception. It gives me great pleasure to recommend this firm mainly because their attention to detail from start to finish is absolutely outstanding! Something you would have a definite hard time finding in any service oriented company here in Las Vegas. Way to go Team TLC!
Prompt service. Accurate cost estimate was kept, and it was a very fair price. No sales hustling. Highly recommend.
Had an old outdated computer that had a hard drive failure. Took it to TLC and determined in long run a new system would be better and work faster with smarter softwares than my old system could handle. Purchased new computer from TLC they managed to recover 93% of old files, email, photos etc. Put them on a external hard drive and had my new system set up and running. Gave free personal training sessions and really nice people to deal with.
My computer had been packed up for a year. John came to the house and set it up. He also put anti-virus software on it. It has worked great ever since. His price was very reasonable and fair. I will use TLC as my company of choice for any computer issues!
I have the techs from the Aliante TLC Computer Solutions store service my PC. I also bought my computer there. They are very accommodating and have helped resolve issues with my PC recently. The PC had been compromised by a virus and had to be completely cleaned up. Id recommend them to anyone.
I have bought numerous computers(iPad, Tower, laptop) from various stores. Ive purchased (2) computers from TLC Computer Solutions and couldnt be more satisfied with their knowledge and how they have addressed and answered all of my inquiries & questions.TLC has serviced my computers in-store and remotely in a professional and expeditious manner. I have recommended many of my friends and business associates to TLC, and they all have been completely satisfied.
Was having issues with my Dell XPS I bought in 2007 and they were are to repair fairly quickly for a reasonable price
Love working with John! He is the best.....happily recommend his company to anyone and everyone.....he takes care of my computer needs amazingly!!!
I have used TLC for a number of years. They have always done a wonderful job and have been very reliable and timely.
I cant say enough about John and his staff. We needed a desktop PC/windows computer package ASAP for a new software that was not MAC supported. John asked questions to understand what our needs were and then built us a package that would not only meet our requirements, but not break our budget.As a small business, its priceless to have a computer/network partner that you can trust. We found that in TLC and look forward to a long relationship between our companies.Chad, Las Vegas Packaging & Distribution
Very satisfied with the Aliante location. George assisted me on two separate visits. Hats off to them for their Veterans Day special for 50% off on services (not parts) and saved me a bundle. I bought a laptop off ebay that was not as advertised and George was VERY helpful and showed me where the seller misled me. Been doing business with these guys for a year and they are the real deal. Thanks George.
Thank God They Were here! Laptop. Died and needed a battery replacement, thet orded the battery for me through a Second Party vender., it took a week to recieve it, which was alittle longer than i expected but once i Recieved my Product i was good to go. Staff was friendly.Thanks Tlc :-) -
Excellent service. Reasonable prices for work.
Great service I can depend on TLC highly recommend.
I rarely give a five star review, however this company deserves the accolade. I have had occasion to avail myself of their services and have yet to be disappointed. The diagnostics are free, the work is completed on time or earlier and the customer interaction is friendly and professional.
TLC Computer Solutions is a great company for all your computer needs. They are timely and have always been able to fix all our issues. Their techs are friendly and very knowledgeable. I highly recommend them.
I use and recommend TLC Computer Solutions. They always give outstanding service at reasonable rates. Highly recommend.
They had my laptop for a week. I called to follow-up and got Ill call you back. No one ever did. Then they charged me $90 to tell me they couldnt fix a problem. Very odd way to do business.
This place was a great find. The staff was kind and prices were good as well. The job was done quickly and correctly. Thanks for your help.
John was very helpful and great in helping out with my laptop. He was able to determine the cause of the problem. I initially brought my laptop to Geek Squad and I was to solutions: 1) i can buy a new mother board which is almost the same as buying a new laptop or 2) buy a new lap top. Then I brought my laptop to John and he was able to fix my laptop in a perfect condition. It was a minor problem that did not require replacement of mother board or buying a new laptop. Thanks so much.
John and his team helped me tremendously and I dont even live in Las Vegas. I live in Southern Arizona and his team worked to fix my desk top computer on line and they did it perfectly. I strongly recommend if you have any computer problem, TLC can not only fix it but make you a fan for life
Every computer Ive brought in for cleaning or parts installation has come back to me running better than it ever did before. Highly recommend TLC for any computer solutions!
HAVE USED THEM FOR MANY YEARS. EXCELLENT SERVICE. FAIR PRICING. HONEST . WHAT MORE COULD YOU WANT.I WILL NOT USE ANYONE ELSE
I have had the pleasure of being a repeat customer at TLC Computers for several years. My association with them includes both computer hardware and software issues as well as the purchase of after market hardware (which I use on a daily basis. I have found TLC to be fair and honest as well as competent in my dealings with them. My family has also used the services of TLC based on my recommendation.
I have been using them since they opened the Aliante location and have never had a problem.I recommend them highly.
I love doing business with TLC they have helped me with my computer, when i cant figure out what happens . They are so knowledgable very helpful and friendly always there to help, even make house calls. Thank you John, Torrie and staff, you guys are the greatest.
My terrabytes backup drive failed after cats knocked it over, TLC spent 2 days trying to recover any data to no avail. The blessing is they did not charge for the repair. Wonderful, professional and caring place which are not words normally associated with IT people.
Whenever I have had a problem with my computer I either called or headed to TLC. They always remedied the problem and I was a happy camper. These guys are great!
I was having a problem with my computer, thought it crashed. called TLC, spoke to Estabon and John who took remote access of computer and were able to find the problem and get me back up and running. Has been a few weeks now with no problems. I would highly recommend TLC to anyone that needs computer help. They are life savers.