I have no complaints. Quality work. Up front pricing. I was actually referred to this place by a car dealership service representative and it was a great suggestion. Ive had my car here several times and have never felt over charged or had to keep coming back for bad work. . I drive a Toyota Avalon 2013. Again Each time I come here I found good prices and quality work. fast work and never a hidden surprise for cost repairs. 5 stars in my book. 👍🏽

I been going to this shop for over 15 years. They always take care of my car. They never disappoint me. Gener is always been good to me and I never look for another mechanic again.

Somewhat accommodating, most of the inside staff seem constantly in a negative mood shining through to serve your needs. Very specific vehicles are mainly welcomed here with the occasional plain vehicle. Japanese Car Services is there when other places cant legally touch, or encourage other services.

I have used these guys twice and found them to be very honest and reasonable in pricing. No needless repairs or inflated billing ( in fact each time I was there they came under the cost that was estimated. Do yourself a favor and try these guys out.

We were traveling to Vegas from another state when our transmission gave out. We made it but had to find a mechanic. This was a scary situation because we weren’t sure how long this was going to take let alone if we could find a mechanic we could trust. We were incredibly lucky to have found this mechanic. They were so wonderful - they found a used transmission for a reasonable price and fixed it. We made it home and everything worked beautifully. We would highly recommend them!

Less talk! Car is fixed plain and simple. Thank you Elton!

I’ve been going here for several years, and I’ve never felt like a priority. This last visit was the last straw. It took exactly one month for the repairs to be completed, after several weeks of hearing, “it’ll be ready in the morning.” “Actually, the end of the day.” “Actually, the end of the day tomorrow.” “Maybe tomorrow morning.” When I finally picked it up, the car wouldn’t start, because the battery was dead, something they knew but neglected to tell me. They told me they were having trouble starting it, but never told me I had a dead battery. It wasn’t dead when I brought it in, but the woman behind the counter was completely cold and unhelpful, “Batteries die!” she shrugged. Aloof, slow, incomplete service. Never returning. I would recommend avoiding at all costs.

Better price than the dealer. Genuine Toyota parts. Nice personal.Wll continue to go there for car service.

Always following through with my auto problems many thanks

If you have a Toyota, This shop is for you. Thats what they specialize in. Plus some

Had some ac work done on my Frontier before the summer months, so far so good lets see if it holds up in the summer. Other than that very nice and honest staff and professional.

My family and I have been going to them for 10 years now, and theyve serviced all three of our cars. Theyre always nice, informative, never have I ever had a problem or felt I was being over charged. 10/10 great people.

Excellent service! I took my 2001 Subaru here for 8 years. It had a lot of miles and a lot of problems over the years and I was always very pleased with the repair work, ease of getting an appointment, time it took to repair, and cost. The staff are really helpful and nice folks. Over the years they recommended I get a newer vehicle. When I purchased a lemon from a dealer they coached me on how to take it back and get reimbursed. Now, with a new Toyota, I havent been in for awhile, but I trust these guys and recommend them to everyone!

These guys do really amazing work. They’re totally up front and honest, they sure as heck won’t sell you anything that isn’t totally necessary and they truly care about you and your vehicle. Not to mention it’s at a price you can’t beat, especially considering the quality of work. I highly highly HIGHLY recommend them, I drive all the way from Boulder City to them and it’s well worth it!The one thing I would change is the completion date communication. I’d rather be told it’s gonna be a few days longer than I hoped over thinking I’ll have my car for the weekend but then not have it :/ Really tho, it’s a small thing that won’t stop me taking my vehicle here every time! Thanks guys!

They tampered with my water pump and refused to negotiate a price to fixing it and the owner was extremely rude

Very fair and affordable. They do great work.

I own two Nissan and a Toyota, this is the only place I take them for oil changes. They always used O.E.M. parts and I have been pleased with the service every time.

Kaitlyn at the front desk is amazing! Every thing about this place is five stars! Everyone here is very friendly and courteous, Hands down best mechanics in Las Vegas

Amazing!Highly recommend this business for all repairs.Javier is a brilliant Technician!

Very poor communication skills. Too many people relaying information without proper thorough communication. I asked to have my ac and fan fixed. I was quoted first 3 to 4 hundred then the guy writes an estimate for 540 i ask why when quoted 150 less. The owner takes 40 bucks off great much appreciated. I wait 5 hours in their waiting room to be told the ac will be a whole separate job i was shocked i asked why when i explained to 3 people including the owner my ac did not work. Any way i do not recommend this place shop around and find a place that appreciates your business.

I will not be going back here. I had brought my car in for a routine oil change and when I brought it home I discovered it had started leaking oil. I called them to see if I could bring it back so they could fix it since they just did an oil change, to which they responded with an attitude and told me that I could either bring it in and theyll get to it when they can, or I could make an appointment 2 days from when I called which was their earliest available appointment. Thoroughly unimpressed with their lack of understanding to fix a problem they created, I took my car to a different mechanic and found out they had completely stripped the plug and didnt even bother to put the washer on. I dont know about you but I dont trust a mechanic that cant even do an oil change right...

Brought my Kia in due to alignment issues and rattling noises for the left side, hoping it wasnt a big job or control arm issues. Gener actually came on a test ride (twice) to figure out the noise problems and figured out it was just cracked rim covers! Removed the wheel cover... problem solved!! Charge for the service? $0.00 . Yup! Nothing! He actually squeezed me in having a full schedule and sent me on my way👍. Although, he didnt have time to check my alignment until tomorrow at 1pm, Im already satisfied with this HONEST mechanic. HIGHLY RECOMMEND.

Very professional. Very nice. Was recommended by a friend. Happy I went.

The girl at the front desk (in the office, which is not at the front of the building) was so easy-going. They helped me get back on the road, suggested some services I opted not to get, but in the end, it was a very straightforward part replacement, and some valuable diagnostics regarding whats down the repair road for my car.

I have a 1993 Isuzu Trooper long overdue for service and had trouble finding a repair shop what wanted to deal with it. Japanese Car Service agreed to see what I needed, ordered the parts and took their time to do the repairs properly. When the work was completed, they called me. When I arrived the owner made sure that I saw all of the old parts and explained the defects found. He even told me what was not needed and what checked out OK.The entire staff had uniforms, were courteous, the shop was clean, and they were busy so obviously they have a lot of dedicated customers. The charges were reasonable for the high quality of the work being done. Mr. Riel, the owner said that the engine was good for another 100,000 miles. This is definitely the place to take your car for superior service.

I got qouted for 2.5k just for the AC alone at a different auto shop, this place did the AC, broken actuator, starter and air intake for 1k!! very nice people, honest and kept me updated the whole time they had my car. don’t go anywhere else and waste ur time and money! thank u guys for everything.

They are the best in my opinion and very honest, I have been their customer for more than 6 years. I will not go anywhere but JCS, theyve never disappointed me. Simply great people with great service. 😃

They are reasonably priced and always explain what it is they did to your car.I drive my car extremely hard and theyve always put the car back well.

I have been to a lot of mechanics with my two twenty year old toyotas. Japanese car place is where I should have been going! They know everything about them and able to source the correct parts.The staff is helpful they even showed me my old parts! Very refreshing honest, competent and fair prices!

Takes good care of my Toyota maintenance.

Honest mechanic. I trust them completely

Very awesome and professional owner and wife!Making them my permanent mechanics for my JDM car

Very satisfied with the job done on my car. The owner are honest and trustworthy.💖

Ive never been so happy with a mechanic before. Honest, good pricing, and my car is working better than ever. Thank you so much! I had taken my car to two different mechanics before here, who did work but not fix the problem. Japanese Car Service found the real source of the problem immediately. They definitely know their trade.

Honest people shows you the parts that was replace. Comfortable lounge, genuine auto parts from the manufacturer. Not over priced,

My experience was exceptional! I hired their services as my mode of transportation to and from the airport while I was in Las Vegas. I absolutely refuse to deal with the long taxi lines and long hauling there! Paul, my driver, was awesome! He sent me a text notifying me when and where he would be meeting me upon my arrival. He was punctual, courteous and helpful. I was lucky enough to get him as my driver on my way back to the airport. Keep up the good work!

Honest and nice.

The owner of this shop is a great guy. Honest mechanics in this town are not easy to find, and this man is one of the few Ive talked to in any city Ive been to. My experience with his staff and him personally were great.He knows what hes talking about, and is forthright in his assessments of what he sees. His mechanics and him work on many different types of cars, not just Japanese imports. Definitely look this place up.

One of the best shops in town, especially for Hondas. Excellent, honest service and no corners cut. Having interacted with many shops in the valley being in the industry, I believe Japanese holds themselves to a high standard.

Excellent customer service, the young lady I spoke with on the phone was very kind and helpful. Will refer my friends and family here in the future.

Fair pricing and excellent workmanship! I recommend this place to everyone. They actually take pride in their work just like it should be!

Hands down the best Automotive Repair Facility in Las Vegas. I have never brought in an issue to hard or to large for them to fix. A+++++

These guys have extremely bad business practices. They will charge for things that do not need repair. Be very careful, times are hard and for people like this to be screwing over the community during a time of crisis is totally uncalled for. Take my warning and do not support businesses such as this one.

Best place if you want to be treated like family....

Japanese Car Service provided the most honest car repair service I have ever received. I am from out of town and my air conditioner hose was leaking. I took my car to a dealership in Phoenix and they estimated about $500 to fix it. While I thought it was being fixed they called me and said that the compressor was broken because of the blown tube and said it would now be $2000 for just the compressor. But they didnt really explain to me what was going on so I left the dealership and decided to wait to get it fixed.Turns out I ended up moving to Las Vegas where I would need my air conditioning for the summer. A friend recommended Japanese Car Service and I couldnt be happier. I took my car in, they checked it out and actually took me into the shop and showed me exactly what was wrong with my car. They concluded that I did need a new compressor and hose and also a new water pump (which the dealership hadnt even noticed) and estimated it around $1200 for all of this! They searched for a cheaper compressor than the $2000 one and got me one for $650. And since the water pump was in the same area as the compressor, they didnt charge me extra for the additional labor to replace it. Before and after fixing it, they took 10 minutes to explain and show me everything they did and why it was necessary. I have never gotten this type of service from a dealer, probably because they usually overcharge you for service and dont want you to realize it.I would highly recommend Japanese Car Service to anyone wanting an honest and helpful car repair experience. They will try to get you the best and honest deal. I will definitely be visiting them the next time something goes wrong with my car!

The best and most honest car service place in town! Decent prices, these mechanics are worth their weight in gold! Been having our vehicles serviced here for more than 8 years! We love this place and would never take our vehicles anywhere else!!!

Ive only been one time, but I will go back. Straightforward, does what you request, and no more.

Friendly and great service. I was introduced to them by my daughter she uses them and highly recommended them. Great choice.

Pros - Excellent and honest service. Pretty decent pricing also. They are willing to show old part after service (I told them no need).Cons - Owner, Mr. Tanaka, doesnt listen to problems. But he does have an assistant that speaks perfect good English and is willing to explain. The shop does get busy since everyone in town is here.

Wow! This was the BEST experience Ive had dealing with an auto mechanic business....honest, quick, professional, courteous, accommodating, reasonably priced! I was on road trip passing through Vegas and had to have brakes done...brought the car in at 9:30 am ...done before noon. You guys are the best!

Kevin has performed numerous projects to keep my Toyota Sequoia in great working order.They are extremely reliable and efficient and understand the all the particulars of my Vehicle.They are beyond fair and reasonable when it comes to cost. i wish I could say that about most Auto-Repair shoppes - Japanese Auto Care has my best interests at hand and I will be a lifetime customer!

I have been getting my car serviced and repaired there for years. Simply the best, friendly and professional. Give them a try and you want be disappointed. Darryl

My name is also Ron, but to distinguish myself from that previous Ron, I inserted my 1st letter of my last name (Ron L.). Anyway, I am very much satisfied with their services. Although they dont have an American accent, their spoken English is clear and understandable. I had 2 major jobs done with them and did not experience any dishonesty yet and in fact they even saved me some money by recommending equally dependable parts with comparable quality. Although their service is somewhat higher in terms of price, the service is worth it in the long run and I would go back again as long as I own a Japanese car and lives in Las Vegas area. I hope this helps. Ron L.

Greatest place for you automotive needs, and great staff

You can trust them with fare price and excellent work

Brilliant pricing and service. Honest, fast service ... done right the first time

Clear about whats to be done at what cost. Honest, thorough, efficient. Im glad I discovered this business and my Tacoma runs great after service that was overdue because of my reluctance to go to megadealers of questionable integrity which dominate the Vegas market. For a unique and positive experience where honesty and quality come at a fair price, try Japanese Car Service.

Its a bit high in price but the service is great. Im very satisfied with the repairs done.

Past few weeks, i fixed 2 of my cars here. Now day it is really hard to find good car service shop. This place is pretty good... good service and they only use orginal part replacement from dealer... i recommend this place to anyone with car problem...

Excellent. They know everything there is to know about Japanese cars and they treat customers right.

This is a fantastic auto shop. They have the trifecta: expertise, pride, and honesty. Ive been driving my Acura for over a decade, and during that time I have taken it to many mechanics, in many locations. These guys are the best Ive found. Highly recommended.

This place is so awesome!!! They will reject work if it’s not needed!!! SO HONEST!!! Thank you Japanese Car Care!!

Got my struts done here for my Mazda. Job well done, very honest, and reasonable.

Its the best place bar none for Japanese cars!

PAYS ATTENTION TO DETAIK AND HONEST 👍👍👍

Best car service in town very honest people

Best car service in town. Been using their service over ten years, great honest people. Love this place!

Good auto shops

Really good people..Will not rip you off for repairs..Can fix your foreign car or on check up will tell you nothing us wrong.. lobby needs some work!

Great service and knowledgeable

Excellent service as usual

Best guys around, worked on my 4runner, give honest and good advice. Going back for all my needs

Very efficient, skillful repair work,honest and sharing the knowledge with customers. Excellently reliable!

They are so nice to helped me for my honda did very good work. Thanks

Such a great somewhat hidden shop. The customer service is excellent and the prices are not bad for the level of survive provided.

I usually take my car to the dealer. Never again. They did a great job for a great price.

The only mechanic in town that I trust with my car. Very honest and through.

The best place for your car

I used to love this place. But now, the owner getting too greedy. If they find out you dont always go there to fix your car. They will kick you out. They will not do any type of service for you.

I have been going here for many years and have always received great service

Been going here for years and they are one of the few places you can trust. Took great care of my FJ Cruiser full service at a reasonable rate.

This is very bed place owner is very behaving with customer and they are big layers and just they charge money they don’t know about the fixing and problem Iam not coming again in this place very bed place to fix my car

Honest, Quality work and very fair pricing.Need i say more.

Low hourly labor rate, honest, and top quality work.

Good service. Shop is clean and organize.

Excellent customer service

Very friendly, knowledgeable and helpful!

Excellent service, reasonable price

Great service and price

Great service!! Check out my YouTube page!

Great service

Good service

Ok

Honest

Great

Excellent workshop Nicole is very friendly the staff in general are very friendly and work very well I am very satisfied with their service.

Good service, fair price

The Japanese are very credible, they are serious and cautious.

I have the best service and skills.