I went to AutoNation not knowing what to expect. The salespeople were friendly & for the most part very knowledgeable. The process moved very quickly from the appraisal for my car to signing the paperwork for the new car.My only complaint is that I was misinformed about the actual payment amount for the new car (by the 1 salesperson) & secondly, I signed the paperwork & drove the car home without final approval for financing. However, I felt confident about the financing after speaking with the finance director.I would definitely recommend AutoNation Honda East Las Vegas to anyone looking to buy a new or used car.

David at AN Honda East always provides outstanding service, going above and beyond to make sure I keep my Honda in tip-top shape. His service recommendations have been invaluable! Theres a sale running right now so if you havent taken care of some much needed service get it done now. I saved at least $50 on transmission service.

Andres Solano was the best sales person. He was so knowledgeable and helpful. I was going to begin commuting an hour away and needed to trade in my car for a hybrid. I reached out online about a particular car and he emailed and called me right away. We set up a test time a day later and I walked out with a new Honda Insight about an hour after I walked in. They not only paid me more for my trade in than other popular online car sites quoted but made it effortless. It was probably one of the quickest and most satisfying car buying experiences I’ve had thanks to Andres and the rest of the team. A couple of years ago my son also bought a car from this dealership and had a similarly great experience.

Ariel was my Service Advisor. My Dad recently passed away and left my husband his car. I just wanted an oil change and a diagnostic just to see where the car is at and if there were any major problems going on. Ariel didn’t pressure me into any additional services. He went over the service he recommended as well as what maintenance recommended for the vehicle. He had a very calm demeanor about him, didn’t make me feel pressured or rushed, and he got me in and out quick and smooth considering the rising rush that was happening. All in all, for this being my 1st time here at this dealership Ariel made it a pleasant 1st visit. I will be requesting him each time. Thank you Ariel!

Honest people. Easy to deal with. Their prices beat the other Honda Dealerships here in Las Vegas and Henderson. Plus, they have a great attitude and understand that when you treat people right, they will be back.

I called and made an appointment for a power steering flush and a brake check for my older Honda. My technician David was very helpful and communicated throughout. I ended up needing work on front and back brakes and a drive belt, but they still got it done very quickly, same day. And I used the shuttle service to go to and from my house, very convenient and much nicer than sitting for several hours. Brandon and Nichole were both friendly and great drivers. I will definitely use this location again.

This place is excellent place to purchase for first time buyers. However, there services are somewhat to be desired when it comes to quality control. I left my vehicle in there care to check on a problem I was having. When I received my vehicle again If found a massive deep scratch on my rear spoiler. This is a new car. My first one. I enjoyed my experience going through the process of buying it here. This being done to my new car is not acceptable! I take care of my car and strive to make sure it is free from any damage. I left my car in your care and this is what was brought back to me. If you could correct this mistake your employees made I would really appreciate it. Untill this is resolved I will leave this low score.I will leave the photos so you can take a look at the damage.

Arial took such excellent care of my odyssey on a day I was really stressed out. My granddaughter died of cancer last week and we needed to travel to Utah for the graveside service. I don’t think he knows how sad and upset I was inside plus I knew my van needed more than just a lube job, but he got it completely checked, got both front abs back brakes done PERFECTLY, took the Costco auto program discount for me and gave it back running like new in a few hours. Thank you!!!!

Nice small dealership. Chris was my salesperson and was very nice. Got a great deal on my trade in. Only problem was waited a long time to talk to a finance person. Otherwise a good experience.

Dealership is great. Staff was friendly and helpful. My only complaint was finding parts to fit my car. I supposed all dealerships had plenty of stock for their own vehicles. But that wasn’t the case. However once the part arrived, the staff was quick to fix the problem. I’m happy overall with the service.

With the attention to detail and excellent customer service of Service Advisor - Roger Asel, I was convinced switching to this Honda dealership for the servicing of my old Civic. I used to go to the other Honda location (Sahara Ave - west side) which is closer to me but Honda East is far more responsive and communication is great whether updating me with the cars status or with their courtesy customer pickup-drop off service. Also, I can feel that the employees are happy working there. Highly recommend this branch even if its a little ways to drive to.

Really wonderful dealership. Everyone was so nice and inviting. The entire process was very quick. From start to finish 3 hours. That was the quickest car buying experience I’ve ever had. I would purchase another car here in a heartbeat 💓

Had some issues with low pressure light always coming on. Went in last minute, with no appointment to get it checked out. From the moment I arrived Kayla greeted me and made sure I was attended, even though the service center is under construction and they’ve shifted to having people pull into a tent, she made sure I felt comfortable and assured that I was taken care of. She walked me through every step of the process and communicated with me every step of the way. When I found out that Justin was no longer there I was concerned, but Kayla did not disappoint, and provided the attentiveness in care that I was accustom to with Justin. Looking forward to continue working with her.

Had a great experience at AutoNation Honda East Las Vegas. Price was not mark up like other Honda dealers in town for the same car. Leon was was great and made the whole experience painless and quick. Definitely go see Leon. Finance department was great answered all our questions and had us out in a few minutes. Best experience I’ve had buying a car. Definitely would recommend to go buy a car there.

I am from another state. I usually only allow my friends at Piazza Honda of Springfield service my vehicles, but I needed an oil change and tire rotation while on vacation. When I found Autonation Honda I was skeptical. I arrived on time and Mariana Bejar was ready to take care of me. She was polite, friendly, and about business. She took care of me & made sure I received outstanding service. I was very pleased and will add Autonation Honda to my favorites 🤭

I was able to get my van in quickly and was updated at every step of the process. I wish it was done faster but with all the demands all the Industries are going through I am happy the transmission swap was done in less than ten days. Drove to back to my home state 2,000 miles away with no problems.

Chris was my sales guy he was great 10 stars + 🌟 got everything I needed he was very helpful

Since i step out of my car in the dealer Kayla provided me with the best customer service there is she’s good about explaining every question i had and with the best attitude please make sure passed this along to Kayla she deserve to know she does a good job and because of that I’ll comeback and i forgot the name of the girl that help me en de service desk which she make my experience better she provide me with water I didn’t ask for it but she was kind enough all was good thank you and i am so happy with my Honda Accord sport 2.0 T 2020

Brought my 2016 Honda Odyssey for an oil change and brake/rotor service on 4/16...excellent service! Danny was super friendly and helpful. Very informative on what needed to be done. Felt confident about my vehicle after leaving. While waiting, we also spoke to a financial advisor (sorry forgot your name but he was also friendly and super helpful). Also spoke to a few sales rep, they were alright, nice at the beginning then disappears. Anyways, the service department is awesome!

My recent visit to the service dept was great. I made an appointment beforehand and when I showed up they were ready for me. We discussed what I needed and left for awhile. I received a call in a few hours and was told my car was ready. There was no upsell or shady business. Just the cost, which was very close to the estimate and thats that. 10/10 would take my car here again.

Ariel was great, attentive, professional and very informative with his service. I give it 5 star due to his A-1 customer service with my visit. Thanks, will be returning on the same location from now on.-Jose Steel

ANDRES SOLANO & KENNY were absolutely amazing! I have been to many car dealerships and my honest truth is - this one is NOT sleazy at all. Andres has only been here for 6-7 months and hes quite young, but he presents himself in such a mature and formal manner. Both him and Kenny were super kind, super honest, and they make you feel comfortable. Andres did not bully me into purchasing anything I didnt want or couldnt afford. He took the time to listen and understand my goals walking into this dealership and took the time to present honest information to me. Kenny - SUPER funny and a very nice man. He was the cherry on top to this experience and very fast with the finance process. He explained everything with clear understanding and even made the process fun by cracking lots of jokes that were actually funny! I walked in with a lot of anxiety thinking I was going to be peer pressured and walk out with something I had to settle for, but in the end, I walked out very pleased with my dream car! I definitely recommend this location and recommend working with Andres and Kenny. I truly hope both Kenny and Andres make it to the top within this company or any company they reside at. They are great people with huge hearts from what I experienced. Thank you for making one of my dreams come true.

AutoNation Honda east is the best. I was having issue with my ac not blowing out cold air. So I thought maybe I just needed Freon so I stop at a local ac place and they told me that I had a leak in my suction hose. I immediately took it in to AutoNation which diagnose it with not just one leak but two leaks. Had I let the other ac place fix it I would still be having issues with my ac since it had two leaks and not just one. I recommend always taking it to your dealer and being I was under warranty I was covered. My service advisor Roger was the best.

It never fails that I always get the best service when dropping off and picking up my car. Everyone is so nice and helpful, especially Kayla. She always walks me through everything in detail. However the only downside is that when I pick up my car my tires always make a noise that it didn’t make before and I always have to go back. Aside from that everything else is great.

Exceptional Service! I cannot say enough about the incredible service provided by AutoNation Honda East Las Vegas - particularly Ariel.My two young children and I were driving through Las Vegas on a cross-country drive from California to Colorado. Out of no where a shred of tire on the interstate ripped the heat shield off of the bottom of my CRV and and metal was dragging below the car.It was Friday at 4:30 pm. I was traveling with two small kids and distraught that I would be stranded for day.Ariel at AutoNation Honda worked miracles. The car was towed to AutoNation Honda Friday afternoon and inspected that evening. Parts were ordered and AutoNation completed the repairs and had me back on the road by Saturday afternoon.Thank you to Ariel and his team!

Outstanding service. Extremely helpful. Ask for Roger, he is genuinely concerned and very professional. I showed up for service without an appointment and was taken in immediately. My issue was resolved. Completely satisfied. HIGHLY RECOMMEND!!!

Drove up without an appt. To a huge line and staff that was running around like crazy. Kayla helped us out. Got us a ride home and rental for the day. Our van was ready the next day. Thank you thank you

I have always had excellent service at Auto Nation Honda as a loyal customer since 2013. I appreciate that Vincent, the service manager, takes time with the customers and listens to their concerns. He is caring and is honest. My service rep., Roger, communicates with me throughout my service and I’mSO happy the shuttle service is back! My Accord is awesome but I plan on buying another from them soon.

During my visits there, the staff were extremely helpful and kind. When first looking into buying a vehicle Yessenia went above and beyond and showed me all the best options for me when decided how to purchase/finance the car. Alex was very helpful and sweet when going over all the paper work for the vehicle. Andres also demonstrated a great positive attitude when I finally went to pick up the vehicle.

Ask for Luis, easiest car buying experience I have ever had. He was attentive at all times and made the whole process stress free. Thank you Luis!

My service advisor was very courteous, and helpful. Explained everything that I needed to know and what would be recommended on my vehicle. Although the wait time was long due to being under staffed, I believe it was out of their control. This was minor to me. All in all I had a good experience and recommend people having their vehicles serviced here.

Kevin christenson was very helpful and answered all my questions I had . Even though I was late, he still treated me with great customer service. Thank you Kevin !

Whenever you visit AutoNation Honda East Las Vegas, ask for Kevin. His service was exceptional when I visited for my Honda Accord fuel pump recall. Super clear communication and awesome hospitality. Give this man a raise!

We have been customers of Honda East for years. We have purchased 3 cars and my brother leased a car and will lease again next year. Why do we keep coming back? Ken Schwartz !!!! and the Honda team. Everything about Honda East is top shelf. Ken treats us like family. He consistently walks us through the process, shepherding us from trade-in to purchase to financing the car. Speaking of financing, Carlos Berger is the best. I would highly recommend Honda East .

Leon was so helpful. I emailed last night about the car I was looking at. He responded so fast and it was after hours. He made everything go by smoothly and fast. He was also super kind and friendly. I definitely will be returning and sending people that way! I had such a horrible experience at a different place before finding autonation. Thank you again so much Leon!

Kenny Weaver was great from the beginning when I first spoke to him on the phone after being blown off by another sales person at another dealer. Kenny showed professionalism and cared about my need for a new vehicle and sure enough I walked in and Kenny made it a breeze to be in and out of there in no time getting me approved and in my new favorite ‘21 Accord Hybrid Touring. Thanks again Kenny!

I have had great experiences with each and every employee. Everyone has gone above and beyond to try to fix any of my car issues. Robert was truly helpful and gracious. He consistently answered my questions and my phone calls. Thank you for getting my car taken care of in a very quick manner

I love coming to this dealership! I am always treated so respectfully. Each one of the employees are so awesome, you can tell every employee is always in a good mode. They make you feel welcome. Always with a simile, specially the service department. Those guys are so nice! Good job to each one of them, always appreciated.

Thank You to Roger for providing exceptional service as well as the entire mechanics team. He took the time present honest recommendation for next service targets. He is so kind efficient and informative to the service needed for my safety and my auto needs! Excellent team

I want to give a shout out to service advisor, Ariel. He went the extra mile to help solve my problem. This is my first Honda and the air wasnt get cold. He helped research to make sure I was covered for the compressor under my extended warranty. I was very pleased with his knowledge and friendliness. Hes the person Ill be using in the future.

Wow, this was the best service Ive have ever had,they went out of the to get us a vehicle. This is what we have been looking for they showed us the CAR FAX and it was clarifying I was in happy with the whole buying process.When we finally were able to purchase a car, we had no luck with Car Dealerships in town or the Internet, Luckily a family member of mine,Rudy had purchased a Toyota from AutoNation a few months ago. Pick us up the next morning to get us the vehicle we wanted at the price we are going to be the most comfortable with. AUTONATION GO AND SEE TROY

Marlo and John were excellent. I thoroughly appreciated the care they took with us, and not pressuring us into another car. I would definitely drive two hours to come buy a car specifically from your dealership. This is the best dealer experience we ever had. Thank you! Thank you!! thank you!!!!

Probably one of the easiest car buying experiences I have ever had. Ken Schwartz reached out to me via email after I entered some information about my trade-in. I went to the dealership the next day and left with a 2021 Pilot Black Edition. From sitting down with Ken to getting the keys and driving away was about 2-1/2 hours. I highly recommend this dealership for the experience and expertise in their products.

I would come to the Honda East any day to buy a car. I first looked online and researched the cars I was interested in and then I contacted them thru online and made an appointment. I had a trade in also. I had Jon F. He was awesome, explained everything in the car! I spent a total of Two hours there. The finance officer He was pretty cool also and explained a lot too on the documents. Everybody was awesome there! Thank you Jon F and Honda East you ROCK!!

Needed to have my Accord re-keyed after it was towed into the service area. From the first moment, Roger treated me most respectfully. He transmitted an estimate within a short time, and the repair results were excellent. Picking up the vehicle was delightfully easy. I am very pleased with AutoNation Honda East.

Awesome friendly staff from the phone call to when you pull up for service. My battery went out so I was a drop in and Roger worked me in and my car was ready in less than 2 hours with a brand new battery. He and the mechanic are my HEROES : ) What an AWESOME team!!!

Stopped for a part. Not only did they not carry the part but if they had it the mark up was insane. Overflow cap. They wanted $30. Went down the street n paid $6. Unbelievable.

Roberto from AutoNation Honda East Las Vegas went above and beyond to help service my Honda Accord. Very helpful and he even set up a text with AutoNation for my future vehicle services. Highly recommend this location and Roberto. I will be a returning customer. Thanks again!

I do not recommend any one to deal with this dealership. I experienced the worse customer service. They are very hard to get hold of either via email or phone. Not even any one answers the main telephone line. Further, they do not hold to their commitment - I made an advance payment to secure a new 2021 Honda CR-V prior to its arrival in the dealership. Once the car reached the dealership, they committed that they would not allow anyone to get in the car for test drive. But once I got the car it had 8 miles on it and there was a dirty spot on the back sit. When I questioned it, I was told that they had to use it for test drive by other potential customers as it was the only available car in the lot.

If I could put No stars I would. This place wants nothing but your money and cares nothing about its customers. These people are trusting you guys to do the right thing and all you care about is money.

I Stopped by for a service without an appointment and Mariana took excellent care of me! She let me know ahead of time that I would be waiting for a while since I know they are busy attending other customers. Definitely recommend there service department! I will be referring my family and friends to go with her!!

Roger was amazing he took very good care of me and my car. My car feels amazing thank you !

Kayla Killian was an amazing help! It was really hot out yet she didn’t let that stop her from ensuring my car service needs were met in a timely matter… A+ customer service

Service advisor Victor was very nice and helpful. Service advisor X (I never got his name) was extremely unhelpful.On 5/24 my Honda Insight lost power on the high way and got towed to this dealership. Upon arrival I go to one of the service booth and X greets me. I tell X my problem and he mentions he wont be here tomorrow and ask if I would be okay if the car sits here all day. X says he will try to find someone to help me. I wait in the heat with all my luggage in view of the X and the other service workers. After 15 minutes and no update I go back to X and wave to him to get his attention. He is in the booth texting on the phone and motions to me to wait a minute. Finally after another 10 minutes of waiting another service advisor asked if I have been helped. She ask Victor to help me. Victor was very prompt and easy to work with. I got my car fixed the next day and everything was good.Working with Victor - 5/5Working with X - 1/5

I had the best experience at this dealership. I was assisted by Marlo and let me tell you, he was not only friendly and courteous he was beyond helpful. Every person I spoke with at rhe dealership was great, but Marlo was hands down my favorite, I am so grateful he was the one to assist me. If youre looking for a new car you cannot go wrong by going here, and ask for Marlo for sure!

This is my second Honda CRV and I do all my service at AutoNation Honda East. I trust Honda. My favorite service writer is Robert Calvario. He takes time to explain any service needed and Ive checked, the prices are reasonable. He never recommends any service that I dont need. His main priority is my safety.

We purchased a CR-V on April 22, 2021. Kenny was our salesman and was fantastic. I will not purchase another vehicle from AutoNation because of their payment policy. We said we wanted to pay cash (check) for the car. Nothing was said to us at that time that we could not pay that way. After we had written the check, we were told that only half could be by check and half with credit card. I was shocked. Who has that kind of credit limit on a credit card. Then I wrote a check for half the price. they told me it was denied. So I wrote another check from a different account. Again denied. Impossible because I knew the funds were there. All we were told that it was company policy. Our options were all on credit cards or a cashier check. It made us look foolish. They wouldnt even verify with the bank if the funds were there. When we went to the bank to get the cashiers check, they said there had been no attempt to check funds.This is BAD business on the part of AutoNation. I will NEVER recommend AutoNation to anybody.

Kayla was phenomenal, she was attentive, listened to all my concerns, she answered all my questions and ensured I understood. Kayla wasnt able to locate me in the waiting room and she gave me a call and was very polite. Overall great experience!Thanks Kayla!

Honda East gave me more than I expected. I didn’t think I could get a car because of everything that’s happened during the pandemic. But Leon Allen and Carlos took great care of me. If you’re in the market for a car, even if you think you won’t qualify.. I recommend going into Honda east. I am so happy I stop in. Clean friendly and open.

I came in on a busy Tuesday and Roger was able to accommodate me . My car needed an oil change and i didn’t have to wait long. Roger also provided me with information regarding my car’s maintenance needs. I’ve been coming to this location for almost 10 years now and the staff are always so nice and patient.

Been having my Hondas serviced here for over 20 years, drive from out of town to do so.

I bought a new Civic here. The sales process is what you expect. The people are pleasant here. The sales staff are ok. One negative star is due to the store looking dated, needing a remodel asap.But the high point of the entire process was the Finance Mgr., Joshua Pascual (bilingual). He was exceptionally polite and professional.You can tell he worked at Lexus before. He carries that top shelf professionalism into a non-luxury brand store. He makes you feel that youre buying a car four times the value of what youre actually buying. He made the experience extraordinary and exceptional.Thank you Joshua!!!

Fantastic service! Gave me a great price for my trade in and a great price for my new challenger. Thank you I will recommend to others!!!!

I am happy with the car I leased, except that one of the side view mirrors is loose and shakes while I’m driving (on a brand new car). However it was all around not a great experience with this dealership. Sales rep left me waiting for an unreasonably long period of time completing the credit application. I had to bring my young children with me which wasn’t ideal but I didn’t have other options. My 2 kids were fussing and I was tired of waiting, so I took my application and walked out. A manager caught me at my car and apologized profusely. I ended up leaving the application for them to run and then returned later to complete the deal. Due to the not great experience they promised to fill up my gas tank for completing their Honda Experience survey with a satisfied rating. I had to come back 10 days later for something else so I did the survey before I went and when I asked about filling up the tank they claimed they were unable to verify the survey was completed until the following day and refused to honor their promise of filling up my gas tank until they could verify. Yet, I could pull up that the survey shows completed through the email link on my phone. It seemed like that was just their way of getting out of following through with their promise. They expect me to drive back 40 miles round trip likely with my infant and toddler because it’s difficult to find flexibility to run errands without them. That’s INCREDIBLY inconvenient. I asked to speak to the manager (Robin) I dealt with previously, but he was off. However (Eddie) said he was essentially the same management level and still refused. They should have honored their word when I was already there and it was convenient for me instead of expecting me to make a separate trip. This dealership is not willing to do what is needed to ensure a pleasant experience and happy customers. I’ll go elsewhere for future car purchases. I’d recommend another dealership that has better service, managers who care about keeping happy customers after they just made a large purchase with them, and keeps their word.

Great service from Ariel very quick and efficient solved all my problems.

Terrible service, even worse excuses.I brought my 2019 Accord in for the fuel pump recall and about a month later my car ends up stalling in the middle of the road. I was stranded for hours near a busy intersection in 115F weather. I eventually got my car towed and dropped my car off for them to look at the next morning.I came back the next day and I am told that a faulty fuel pump O ring was the cause of the issue. I asked to meet with the service manager to see why their team did not see any issues while testing the new fuel pump. In a nutshell, the service manager told me that it was a Honda design issue and there was not much their technicians can do.If it is a Honda design issue, then why is Honda still selling cars? It seems like the service manager was deflecting the blame from him and his service team and putting it on Honda. The service manager asked what he could do. He proposed doing something like refueling my car. What a joke. I guess putting my life in danger and wasting my time has the value of a tank of gas.I would avoid buying your car and getting your car service at this dealership. They clearly do not value your time, money, and safety. My family and I are lifetime Honda owners, but I think that might have to come to an end. I have filed tickets at Honda Corporate and the NHTSA. A Honda Corporate investigator has contacted me and I will be speaking with her next week. NHTSA has also reported this incident to the manufacturer.I find it unusual that I was not asked to fill out a survey about the service. Instead of being spammed by phone calls and emails to complete a survey, all I am getting is radio silence.

First of all Im not very fond of new car dealers, but on 12/28/2020 that changed when I had a conversation over the phone with Andres Solano.Me and my wife were looking for a newer reliable vehicle when we spotted a silver accord online here at Autonation Honda, unfortunately the vehicle sold before we could even look at it. Thats when I inquired about the red one online and was told it was still available. (WHOO HOO)Must say very happy with the way we were treated and dealt with here @ Autonation Honda East... THANK YOU ANDRES FOR EVERYTHING YOUVE DONE!!!! AND OF COURSE WE GOT THE CAR AS WELL AND EXTREMELY SATISFIED A++++ CUST SATISFACTION (WILL BE BACK AGAIN)

Ana Jimenez was amazing … she got me in and out quick and was super friendly. It was a busy day when I was selling my car but they were great in giving me a great offer for my car! Will be back when I decided to purchase a new car later down the road .

I had a great experience, my service appointment was timely and provided me with additional information that I needed for my vehicle. David was excellent at explaining everything! Great service!

Love my car and then deal they have me!!! Thanks AutoNation

Their sales manager; Eddie, was not professional at all and very useless! If youre in the line of business, you should at least learn how to act like you care and try to make a sale. I would not recommend anyone to this location especially because he is the manager!

Called and spoke to Salesman named Andy /Andres about a car . Was told it was available, only to be told it was sold once I arrived. Had just been told 20 mins earlier to come in. Complete waste of my time .

I had a spare key made for my car, one of the programmed fob keys. Roger Asel took care of having that done. He was so pleasant and helpful, answering all my questions immediately and it was clear that Mr. Asels professional knowledge is right on target. He was so nice, so interested in helping me out. A spare key may not seem like a big deal, but I had only one single key so receiving that spare was critical to my peace of mind. Thank you, Roger! You deserve a 5 (5 being he highest score) across the board!

We had a great experience over the weekend at AutoNation Honda East. Paul John was very professional, great personality and friendly that you will feel at ease with him, he was very detailed on showing us the best features of the cars and help us compare and decide which car to choose. Also had an excellent, fast and smooth transaction with the finance manager, Jude Alex Concepcion. He was able to give us the best price and warranty option there is. Great customer service!! We definitely recommend!

Thank you to Ariel Barbon for helping me and everything was good I will be back for service again 👍🏼

Roger from Honda on Shara in Las Vegas was very helpful and excellent at his work. He was fast, efficient and very knowledgeable on cars. He helped me with finding the best deals and even gave me tips and advice on what to do with my car next. Thank you Roger from Honda. I will definitely be going back for my car repairs.

Normally, I dont do a review but great service needs recognition. My service advisor Roger is awesome. I had to get some repairs, and a Rent A Car, and he made the process easy.Also, Alan from financial was awesome, with an upbeat personality, and very knowledgeable. I wanted to buy a new warranty and he told me everything I needed to do first. If you a Honda out of warranty, buy an Extend Warranty its so worth it in repair cost. Aim for 0 deductible for repairs, pay cash you will save money than financing, and see Alan for your warranty needs.

The advisor, Mariana was very thorough and honest. I will be requesting her as my advisor on my next service trip to AutoNation. Thanks!

Entire staff is amazing here!! I’ve been a costumer since 2008!! I bring my cars for full service and I’ve never been disappointed.Supper fast and easy to schedule appointments.Robert from service department is great.Vincent V. Service department Director is supper friendly and helpful as well.Thank you East Honda for all your great costumer service!!See ya next time.

I came with my family to look at a particular vehicle. The sales associate seem to be very confused and was giving me wrong information. The so called sale manager named Eddie was called to see if he can clear things up. Eddie was super unprofessional and was very rude! If you dislike you job or dislike helping people, this job aint for you. Eddie was quick to dismiss us. I will never come back or recommend family and friends to this location if he is still there!

Marlo Armea contacted me for trade-in and he was really helpful making process of selling the leased accord and getting a new crv lease easy. All the process was smooth and fast. Thank you!

Kayla Killian is my service advisor and she does does a great job on taking care of me regarding my cars maintenance.I appreciate all she does. I truly respect her a lot.she will always be my service advisor.

Had a great experience with Juan my sales guy. Also, Carlos was awesome in the finance department. I am very satisfied with my purchase. I walked in and drove off with a new car!!!!

Thank You to Roger and Vincent who always give exceptional service as well as the entire mechanics team and admin’s there! Everyone is so kind efficient and informative to the service needed for my safety and my auto needs! Excellent team

The guy that helped me went above and beyond to provide great customer service for me!

Service is amazing. Staff is super friendly, ask for Justin, very honest and cool guy. He explained in detail all questions. Service is fast. No need to spend hours waiting for tour car.

I can’t say enough good things about this dealership!!! They really have the best interests of everyone in place by putting the price up on their inventory and not fluctuating. The culture of this place is something totally different than every other dealership in town I had been to. It was the ideal car buying experience and it was nice to be able to enjoy the experience without being viewed as an easy target for a higher price by the sales team. Who wants to have to continue to go back n forth about a vehicle based upon the dealership’s perception of what you’re willing to pay for the vehicle-profiling for profit. NEVER AGAIN!!!! I will always recommend AutoNation Honda East and can’t wait to get another one!!!Even the service department is so friendly and informative, Shayla is the best! I’m so grateful for her assistance with getting my maintenance done this week!

David was very amazing, not only as professional but also as human being.Id like ti see him for life. I recommend this fabulous person.

Service tech Justin is awesome. He has taken care of me bad my car for the last 5 years and his care is always on point: knowledge is there, courtesy and respect is there, he explains everything, and has good people skills. Its what made me have great faith in him when it comes to my car maintenence. THIS MAN NEEDS A RAISE! My experience with him is always a 10/10. I highly recommend Justin and his service crew for your car needs!

Jessie made the entire process super fun on my newly leased Honda Fit Sport! Her energy was very welcoming and level of professionalism was exceptional, as that is the most important aspect to me when signing my life away on a car haha. Anyway, I highly recommend going to this dealership, as the environment is great and over exceeded my expectations for sure!

I purchased a Honda CRV and the process was smooth. They did a great job and made the buying experience easy. I also used there service department getting something fixed and hands down the best experience I’ve ever had from a service department. Kayla at the service department went above and beyond expectation. She was amazing to work with. A Big Five Stars for there service department!!Thank you.

Kevin was super helpful. Appreciate your energy

A few weeks ago, the spoiler on my 2018 Honda CR-V was damaged in a storm. I took it to the dealership hoping it would be a quick fix. After looking at my car, the representative helping me said that Honda does not sell the clips needed to reattach my spoiler and he would need to order the whole part - parts and labor being approximately $450. I ended up buying my own spoiler for about $200 ($60 of that was shipping) because Hondas parts service was backordered. Upon looking up a video on how to replace the clips, I learned that they are in fact sold by Honda (for $10 each...) or on Amazon for a total of $15 for 10 of them. I guess the fault is on my for not doing my own research but to be blatantly misled by this dealership into purchasing a part I did not need for 10x the price (I did my own labor once I learned how easy it was) is unacceptable. Please do your own research and do not go here for any repairs unless absolutely necessary.

I NEVER HAD AN ISSUE BEFORE !!! IT’S MY FIRST TIME ! THIS MARIANA WAS SO UNPROFESSIONAL! MY APPT. WAS AT 4PM I GOT HERE 3:20 AND BEFORE THEY START YHE SERVICE HOW LONG IT WILL TAKE SHE TOLD ME 45mins to hour and 45 mins ! BEEN SITTING FOR 2HRS AND I ASKED HER AROUND 5:00 PM IF HOW LONG FOR JUST A FREAKING OIL CHANGE AND SHE TOLD ME THAT THEY JUST STARTED MY CAR !!! AND HAVE TO WAIT FOR 45 MORE MINUTES OR MORE !! FOR JUST AN OIL CHANGE !

Great experience and Jon was a great salesman. His communication was excellent throughout the process.

Roger is a very knowledgeable and helpful service advisor at AutoNation Honda East. Ive taken my mothers car there twice now for service and both times I received excellent customer service from Roger. He takes the time to discuss any issues with the vehicle and is honest and upfront about what service items need to be taken care of urgently and which ones can be put off until the next visit. So far my experience with AutoNation East has been very positive and I look forward to taking my mothers vehicle in to be serviced by them in the future.

Good service but took WAY TOO LONG. Waited over three and a half hours for an oil change

We’ve always received great service from Roger Asel. Even though we have another Honda dealership a lot closer to our house, we prefer to take it here because of the service we’ve received. He always goes the extra mile.

Great experience as technician very courteousAnd knowlegable. Service was fantastic

While vacationing in Las Vegas from Corona, Ca my 2018 Honda Accord would not start, jump started 3x all on Saturday 3/27/21 from 4:20 pm to about 5:10 pm at about 5:30 pm. Took car to your service department and was greeted by Kayla in service, who was very courteous, polite and professional! Kayla took my info and stated she would assist, if the technician had time this late, since they were closing in a half hour. When I walked into the service waiting area and there were 6-8 people waiting for their cars, I felt very fortunate for them not to turn me away. Kayla not only had the technician diagnose my car she had the battery replaced under warranty and even offered to wash my car, obviously I denied the car wash. I felt both the technician and Kayla went above and beyond to assist me in that short period of time. Thank you for managements leadership and really appreciate all your service department staff’s positive energy and professionalism even your cashier who received my paper work, reviewed it with me. Warm regards from Cali!!!