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Diana Chanez Allstate Insurance
400 N Telshor Blvd Ste A, Las Cruces, NM 88011, United States
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Diana Chanez Allstate Insurance

Comments
Vi
Review №1

I like when we call and are able to speak to a real person. You and your staff always help out immediately. Sal Lopez recommended you to us and we have not been disappointed. We currently have five vehicles insured with you and Diana helped us find home insurance. Our son Victor also has his vehicles insured with you. Our son in San Francisco also used Diana for insurance. My son in law has all of his vehicles (5) and homes insured with Diana.We are definitely a Diana Chanez family. She always provides personal service with a smile and professional attitude.

Ju
Review №2

I would highly recommend allstate. Always there when needed. Answers all the question that I have right away..never had a problem thanks Diana Chanez for all the help

Lu
Review №3

Diana Chanez & her associates conduct their business professionally. They answer all my questions & concerns in a timely matter. This is why I have been with Allstate for 30+ years!

Sa
Review №4

Prompt, excellent and knowledgeable answers to insurance questions. Diana Chanez agency ensures accurate calculations on quotes, time-sensitive information, and will accommodate/guide you through questions about your policy. Ms Chanez and her staff are delightful to work with!

Ha
Review №5

The staff are always helpful and they do a very professional job of finding the right policy to cover all the items in a household.

Re
Review №6

This experience, as in all previous experiences, was handled in a friendly, professional and timely manner. I cant imagine not being supported by Diana and her incredible team!

Ka
Review №7

“ What I like is: I dont have to do anything. The payment comes out directly, I get an email if something happened or changed. I basically dont get bothered. If I want to change or add something they know I have enough sense to pick up the phone and call and/or come to the office because I do know where it is. Everyone in the office is friendly, professional and prompt. They get issues handled with amazing speed. I wouldnt have it any other way. ”

Ma
Review №8

Always helpful with whatever you need.

Ra
Review №9

Great People. Great Service over many years. Than you Diana and crew.

Mi
Review №10

We have had our auto policies with Diana for quite a number of years. Her and her staff have always been great at taking care of any needs promptly and in a very professional, personal and friendly manner.

Ev
Review №11

We have been with All State for a very long time Diana Chanez office has always responded to our needs quickly and professional if you need a good agent I recommend Diana Chanez with All State. We have 6 cars insured with All State and when we tell people what we are paying monthly they cant believe the rates we are paying very low for 6 cars.

Ca
Review №12

It is always a pleasure to work with Diana Chanez and her staff at Allstate. When making changes to the policy they are always courteous, helpful, and charming. They have taken the initiative to help me save money by recommending that the coverage of an aging car be reduced, which I really appreciate. They also make sure that all applicable discounts are applied. I really feel that they have my best interests at heart.

Am
Review №13

Allstate is s awesome insurance and they handled my claim fast and efficent. Thank you Also I personally want to tell Mrs. Chanez thank you for the card she sent me. That meant a lot to me.

Ki
Review №14

I like it is good,. For me good insurance agency.

La
Review №15

Diana Chanez Allstate Insurance offers very professional and responsive service. They have good rates.

An
Review №16

Diana Chanez from Allstate insurance is an excellent agent, she cares about her clients and tries to help in any way she can from making sure your policy is covering everything needed by doing a yearly checkup with her clients. I find this very helpful as sometimes Im so busy insurance is not on the top of my list. I would highly recommend any one looking for insurance to give her a call. You will be taken care of. I have been a client for at least last 21 years. Havent been disappointed once.

Wi
Review №17

Diana is awesome! The most kind and friendly agent Ive ever had the pleasure to work with. The staff there in the office is great and will go out of their way to help you with any questions. Thanks for everything you guys do, my family and I greatly appreciate all of the help!

bo
Review №18

Diana Chanez and her staff are friendly and are very hometown welcoming! I have been with Diana Chanez for 10 years plus, they are very attentive to my needs. I make a call or send an email and they respond quickly and are up to date on all insurance information. I am extremely satisfied with their service to me. Thank you to Diana, Kathy and Marlina.Great job and great customer service.Bonnie

Re
Review №19

Ms Chavez reviews my home and car policy on a regular basis. She makes helpful suggestions to help save me time and money. At all times she is attentive and courteous. I am very happy with the services she provides.

J-
Review №20

Diane and her staff are pleasant to work with, communicate with, and very professional. When ever I have questions regarding my commercial insurance or personal insurance, their on top of it. And if they aren’t sure they will make sure to find out for you. I hear back from them within 24hrs, 48 hrs if it’s a weekend. Very happy with the services they provide. Thanks to Diane and her staff.

Re
Review №21

I have been with this agency for over 25 years. Always professional, prompt, and informed staff!

PL
Review №22

Diana Chanez and her associates have earned my trust and have my complete confidence with all things insurance. They are extremely client focused and fully understand the value of comprehensive and complete service. I recommend her team without reservation to anyone who has need of a professional and knowledgeable agent.

di
Review №23

Diana and her staff are very helpful and responsive. Claims are handled smoothly. Diana works with her clients to make sure their insurance needs are met with recommendations for the best options for their current state in life!

Do
Review №24

This is a 1st class agency. Highly recommend Diana and her team.

Ro
Review №25

Diana Chanez is wonderful agent, she helps each customer to get the best benefits that serve individual needs.Very Professional, friendly. Always there to take care of you and all your insurance needs.Epitome of what Agent should be. Service with a smile

La
Review №26

Excellent service they really care if you have a claim or a simple question 👍

Ro
Review №27

Always there when you need them.. been my agent for 13 years

Cl
Review №28

Diana always takes care of us. Excellent AAA+

Di
Review №29

I enjoy my relationship with the staff of this agency. They make good suggestions and answer questions fully. I am treated as a valued customer and friend. I would recommend this agency to anyone.

Ch
Review №30

Very nice office and friendly staff. Explains everything in detail and gave my wife and I great rates. I would highly recommend her office.

Ch
Review №31

The Team Diana Has is very professional and knowledgeable. Thank you for all the years of great customer service with a nice smile and friendly voice on the phone. I recommend Diana to all looking for an agent to take care of all their insurance needs. Thank You. Robert

Ca
Review №32

Ive been a customer with the Diana Chanez agency for over ten years. The people there have always been friendly, helpful, and efficient. I even moved to Austin, but their service was so good that I remained a customer!

Ro
Review №33

I highly recommend their services. I deal with very professional and knowledgeable girls. I definitely get the help and information as soon as i need it.

Ro
Review №34

Diana has provided me with great service for many years. She is quick to respond my emails and has always been available and eager to answer questions. Best of all ... Great prices .. Thanks Diana ..

El
Review №35

My experience with Allstate has been excellent, the products I have chosen have been through detailed explanation and customer care given by my agent of 29 years. Diana has and continues to take care of my family through trust and understanding during the unpredictable and the expected life changes. I would recommend the services she provides with Allstate without reservation.

el
Review №36

“Confident” is the word I would use to describe all of my interactions with Diana and her staff. There are no doubts in my mind that my requests will be fulfilled in an expeditious and accurate manner. Thank You to you and your staff.

Ra
Review №37

Thank You very much with all the help you have provided with our insurance needs. Thanks to you and your staff for the many years of service. This review is intended for the excellent work that Diana, Kathy, and their staff have done for us.

Li
Review №38

I have always found Diana and the entire staff ready to help with anything I have needed. I really appreciate their quick response to any question or problem.

Vi
Review №39

Diana Chanez has been serving our insurance needs for some time now. She has a professional staff. Diana and her staff are always willing to answer all our questions and provide guidance when we need advice. We are very pleased with her professionalism and care.

Di
Review №40

This is a fabulous, customer-oriented agency. Everybody who works there is courteous and available. When you visit in person, they welcome you like you’re the most important person in the world.

Pa
Review №41

Very professional and they check with you occasionally to see that all your needs are met. Would highly recommend.

ca
Review №42

Ive used Allstate Ins. for close to thirty years and Ive been very satisfied with the company and with my agents over the years.

ke
Review №43

STAFF N SERVICE IS THE BEST

R
Review №44

I was moving into town needed some Home insurance. Called Diana Chanez, Allstate, I was all set up and had a policy in 30 to 45 minutes. Her office is very professional, her self and her agents are very knowledgable in all insurance needs.

Ca
Review №45

Diana and her staff are the best! So very helpful and always quick to reply to any question. You couldnt do better!!!

Jo
Review №46

Diana Chanez agency offers excellent service and great rates. They worked really hard helping us get good coverage at a great rate, so I highly recommend giving them a call for your insurance needs!

Re
Review №47

They are always very helpful and always quick to respond. Very Friendly and cordial.

Ji
Review №48

We have gotten all of our insurance needs from Diana many years now close to 20 She and her staff have never let us down they even found insurance for me with another company when I had something they didnt insure they are the best you cant go wrong

Cl
Review №49

I have been with Allstate insurance for almost 10 years, they provide the best coverage possible. Highly recommend it

Ma
Review №50

I have been with Allstate for 25 years and Diana Chanez and staff have been responsive with any questions I might have.

Va
Review №51

Very friendly and helpful. Diana helped me solve an issue related to another states policy related to my kids and went above and beyond to promptly get what I needed.

ja
Review №52

She always has my familys best interest first and she and her staff go above and beyond to make sure we understand out policies

Li
Review №53

We are very satisfied with Allstate; more importantly we are very happy with our agent Diana Chanez. She is always available anytime we have questions or concerns about our policies and always with a smile!!

Ja
Review №54

My agent, Diana Chavez, and her staff are always helpful and informative. This has been my experience for about ten years and counting. I would recommend them to my friends and family.

J.
Review №55

Diana is great agent. I have recommended her several times to family, friends and colleagues

jo
Review №56

Always there to help when you need explain things to you and take care of anything for you as soon as you talk to them about it great insurance company I would not change for anything

Wi
Review №57

Always professional, helpful and cheerful. I am happy with this well run agency.

Pa
Review №58

I have always have had great service from this agency. f I had a question, it was answered quickly

To
Review №59

I have been insured with Diana Chanez agency for many years and they have always been professional.

Ma
Review №60

Best agent I have ever purchased insurance from. They always go above and beyond!

Je
Review №61

Great agency. Diana an her staff are excellent to work with! Weve been with them for years!

Da
Review №62

My experience with Diana Chanez has been very pleasant and satisfying, shes very professional as well as her staff.

Vi
Review №63

I love my Allstate Insurance company. Diana Chanez and Kathy De La O are great to work with.

Da
Review №64

I cant say enough good about Allstate, Diane Chanez my agent and the adjuster John. He inspected my the roofs of my house and pool house. Found massive damage and wrote a check on the spot. More to come if more damage is found.

Ev
Review №65

I have never had a bad experience with Diana Chanez or any of her staff, they are always willing to go the extra mile to help with my claims. I live in Santa Fe and refuse to change agents.

Ed
Review №66

Prompt friendly service!

La
Review №67

I have worked with Diana Chanez for 14 years for my home and car insurance and have had a wonderful relationship with her and her staff.I think that says it all.

He
Review №68

Diana and her team do everything in their power to get you covered! Their service is fast, efficient, and professional!

Al
Review №69

No matter situation.always get full attention.fast,friendly prompt service.Highly recommended.

Wa
Review №70

Excellent service!!

Re
Review №71

If you need insurance if any kind, this is the agency to visit!! What a wonderful staff!

Br
Review №72

Always very helpful and knowledgeable with anything I need.

Th
Review №73

Diana and her team, along with Allstate have helped us a lot, especially after the 2015 storm damage.Thanks a bunch!

Ve
Review №74

Diana and her staff take great care of their customers!

lo
Review №75

She and her staff are excellent business persons.

Fe
Review №76

Very helpful and welcoming staff.

St
Review №77

Excellent service for over 16 years.

Sc
Review №78

Very knowledgeable and always helpful.

Er
Review №79

Excellent customer service!

Be
Review №80

Have been with this company for many years and they always are both professional all and available.

Er
Review №81

Great, friendly service

Ea
Review №82

Awesome customer service and support!!!

Ma
Review №83

Effiecient and friendly.

Da
Review №84

Staff, service outstanding.

Ti
Review №85

Outstanding service!

An
Review №86

Great experience

Information
7 Photos
86 Comments
4.9 Rating
  • Address:400 N Telshor Blvd Ste A, Las Cruces, NM 88011, United States
  • Site:https://agents.allstate.com/diana-chanez-las-cruces-nm.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 575-522-0944
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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