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Valvoline Express Care
3000 Davison Rd, Lapeer, MI 48446, United States
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Valvoline Express Care

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Jo
Review №1

This is my favorite oil change experience of all time. Friendly and knowledgeable, and seem truly happy to be at work. This was already my car wash… I’m not sure why I never used the oil change side, but from now on this is my place. Loved taking my dog with me and being able to stay in the car with her… also - it may seem silly, but they have grates that they close and open so you are not driving over a big hole, which always freaks me out. I imagine driving in to it every time, so that definitely helped my anxiety over getting the oil changed!

J
Review №2

Always fast and friendly service here. Bit pricey.

ni
Review №3

Quick, friendly service. A little pricey.

ka
Review №4

The guys there are always so nice and helpful.

Al
Review №5

I got a car wash from this place and payed the extra 3 dollars for it to be “better.” My car was still covered in mud afterwards. The part that gets me is he went around and wiped all my mirrors and windows and had to have saw there was mud all of the side mirrors and back of my car but did nothing about it. Very frustrating. If I could figure out how to post the pictures I would.

St
Review №6

Very efficient, friendly, transparent service. All employees were very nice, went above and beyond, we got the mid-range oil change and they always check everything(i.e. ball joints, tie rods, grease fittings, ect) and top off all fluids, and show/tell you what they are doing & anything that needs attention. At the end they let me know that my suv looked to be in really good condition. My Engine light was on and they went above what is expected and ran a scan and let me know what it was saying, very much appreciated. Keep up the fast, knowledgeable, hometown friendly service. We will be back to this location when needed in the future, this was our first time and they made a repeat customer out of us!

Ja
Review №7

Excellent service, very friendly and professional techs! These guys know what theyre doing. Highly recommended

Jo
Review №8

Great job in and out in no time very friendly as well

On
Review №9

Great service! Very fast and friendly and they know their job well.

Ja
Review №10

The staff at the Valvoline Express Care are always friendly and considerate. They always do an excellent job and make sure I am all taken care of (oil life reset, advice for future service / maintenance etc.). I have gotten excellent service for a good price every time I have gone.Again, very friendly and considerate group working here.

Lo
Review №11

The last time I was here will be the last time I visit.I pulled in with about 30 Minutes before close for an oil change. They charged me for the full service and didn’t check anything, they popped my hood and started the oil change without asking me what type I wanted, I know it says in the profile of my car, but they put conventional in my car. My car takes a synthetic blend.I was very upset that I paid full price for services I didn’t receive. They seemed rude and upset that I showed up so close to closing, they didn’t talk to me or ask if I needed anything else, just did the oil change and came to my window for payment. When I looked at the receipt that’s when I noticed they put only conventional in my car.I used to really like this place, but I will never be back, I’ll go back to paying about $10 for the same and better service at my dealership instead.I did go to the dealership for a new oil change ahead of the Mileage due, and found out they left a plug in, and the last few times I’ve been there I always have a slow leave of oil because they don’t put my oil filter in tight enough.I did try calling a few times but no one answered, so I wrote corporate and never received a word back.

mo
Review №12

I will not be going back they did not do what they said they were like they checked that they added windshield fluid and did not I had to buy from a gas station my engine light came on after there service and had to take it to Suburban Volvo PC pressure leak from something they did

St
Review №13

There car wash is absolutely awesome definitely make the drive for the towel dried wash

Ma
Review №14

They were super friendly and efficient. They do not try to push anything on you that you do not need.

Jo
Review №15

Express Care is a highly recommended car wash and oil change throughout my family! Prices are competitive and the work is top notch! Highly recommend there car wash over Arnold’s.

Da
Review №16

Car wash service is the best around. The towel drying is a true compliment to a quality wash.

Br
Review №17

Fast friendly service thank you!

Ly
Review №18

Fast friendly service..

We
Review №19

Great service. Efficient. Great attitudes and cohesion with the team.

Ma
Review №20

Car wash has a group of hard working people.

Am
Review №21

Super fast and very friendly!

Sc
Review №22

Excellent service from some highly skilled techs.

st
Review №23

Guys were great car wash bonus

DA
Review №24

Fast and afficaient.

Th
Review №25

Just got my car washed they were really good.

Sa
Review №26

Great staff and quick!

Sh
Review №27

Fast friendly service and they alerted me to a tire issue that i wasnt aware of... Thanks guys for jeeping my family safe!!

Di
Review №28

My husband and I always bring our cars here. Have been doing so for years. They are Prompt, Polite, Profesdional.

ki
Review №29

My favorite car wash in Lapeer. They dry hand dry the vehicle.

Je
Review №30

Awesome experience 👏

Le
Review №31

Polite, thorough and professional.

Da
Review №32

The people that ran the place answered all my questions I was very pleased with their answers

Zd
Review №33

Good quick oil changes with competitive prices. Their car wash is the same. The guys are really friendly and will even hand dry your car for you

Aj
Review №34

Car wash is decent... products seem okay. Prices are way too high. You get roughly 25 seconds per 25 cents to wash your car. Its cheaper to drive five minutes down the road to the other one. This is my first time using this place abd by far the most expensive out of the 100s ive been too. Sell your store by volume and not so much gross.

Am
Review №35

Nice staff, fast, knowledgeable

Ba
Review №36

Great service on the 18 year old car!! Love that I can drive in & stay in my car while they work diligently at keeping our cars running smoothly.Only complaint is directed @ Valvoline corporate, not the local shop - please dont send coupons the week after I had service - they expire b4 I need another service!

bo
Review №37

Best place in lapeer to get your oil changea and it even comes with a free wash and a towel dry!!

Sh
Review №38

Very friendly decent prices. Would recommend

Da
Review №39

Fast and friendly.

bo
Review №40

Fast and efficient car wash with workers who towel dry your car. A little more expensive than Arnolds but they include the element protection in their best wash.

Am
Review №41

Great service! My new place to go for oil changes.

Br
Review №42

Good service

Mi
Review №43

Great service fast and friendly

Da
Review №44

The gentleman here are always kind and patient with myself and my daughter when we get our oil changes done. Very helpful in pointing out items that need to be taken care of without pushing their services on us.

Ti
Review №45

Good guys and good service. I am from out of state, but they welcomed me in and took good care of me.Update: Been coming here for over a year. Still the best service around. I do not have hear the hard upsell like other places but they will tell me if I need something else done.

Sh
Review №46

Great carwash everytime!

Ma
Review №47

I always get my oil changed there, as well as getting my car washed there too.

Cl
Review №48

Very friendly and helpful..

Di
Review №49

Today the guys took extra care to spray all the caked mud off my van! Way to go the extra mile. I️ have also had my minivan detailed here and I️ thought it was a great value.

Bo
Review №50

They do good work

Ge
Review №51

Good car wash

Cl
Review №52

Best place I know to get it done.

Cy
Review №53

I will no longer bring my vehicles here, very rude and the self serve car wash doesnt always work right and all around frustrating. just go down the street for a cheaper service but better quality

Ka
Review №54

Great bunch of guys. Always helpful never pushy. And I always get a free car wash

Rh
Review №55

Nice job

Jo
Review №56

Came here during a power outage in the neighbor hood, they where able to get me in and out without any Hassel or hang ups. Sam was super guy and very polite.

Kr
Review №57

Great place ...very friendly

Ro
Review №58

Fast efficient excellent service.They never try to over sell you things you may not need or do not want. The crew there gets you in, gets your oil changed and gets you back on the road.

La
Review №59

Quick Service and friendly people

Pa
Review №60

Can you tell me how a $58.99 synthetic oil change with a $10.00 coupon can turn into a $70.64 bill. Sorry never again...Will go back to dealership! Cheaper and they even lube your doors.

Ja
Review №61

Went in to get a oil change, they didn’t reset my oil change memory light, and they didn’t tighten up the oil filter on my vehicle, and when I drove home I felt the vehicle riding way rougher then it should. I get home and have to climb under there myself and tighten the filter, and add more oil in the engine. Then come to find out, the tires were aired up to 60 pounds of pressure! I looked at the tires maximum pressure and it is only rated for 51! So how could anyone overlook any of these steps? I will not be returning for any reason. Unacceptable in my book!

N
Review №62

Super fast. Friendly crew. Free car wash!

He
Review №63

Great service

Sa
Review №64

Great guys! They take care of people in emergency services with a great discount, always in and out quick.

Ch
Review №65

Very disappointed with the owner Troy Wolfe. I have brought my vehicles here for many years with no major issues at the car wash. Just this weekend I took a 1999 Jaguar XKS convertible through and asked as I have many times to be sure the manual antenna is down and they did not and it broke off.Not a huge deal, $20/25 repair. However they opted to not towel dry the vehicle as advertised and paid for because obviously that would be awkward.I stopped in to see about reimbursing for the repair and he points to the sign that says POWER ANTENNA.And Im like its an OEM non power antenna so definitely is not on the sign.Long story short the manager/owner would rather go to court than reimburse $20 for good faith and to be polite. So I guess I will be contacting Valvoline and Lapeer Court and we will enjoy our time together in court.

Jo
Review №66

My wife has been a customer here for 8 plus years. Today she went for a car wash, an employee snapped her mirrror off and we were told too bad. So much for customer service.

Pa
Review №67

Good people!

Cr
Review №68

Nice people and fast service!

Va
Review №69

I get my oil changed efficiently here.

Pe
Review №70

Very nice people and they do great work

Jo
Review №71

Quick, efficient, friendly service.

Ca
Review №72

Paid $10 for a car wash and got scratched paint and a still muddy bumper for my money.

JI
Review №73

Fast and fairly priced

Sa
Review №74

Pricey. But fast and reliable

Bo
Review №75

Good job on a quick oil change

Ro
Review №76

Great place for your oil change !!

He
Review №77

Way too expensive!!! They told me they had vacuumed our car which was part of the deal, but they hadnt. They were very rude when i asked them to do it.

Cr
Review №78

Great service

De
Review №79

Good car wash

Bi
Review №80

They take the old oil out of your car and put in older recycled oil.

La
Review №81

First and last time customer, lousy service in the car wash, hardly any soap on my truck, crappy job drying, not worth the money will never go back!

Je
Review №82

Great car wash

Da
Review №83

Free car wash after every oil change!

Mi
Review №84

If I could give them zero stars I would went through for a car wash to get out at the gas station to find STREAKS of mud and soap still on my car and their Drying service left water spots and lint everywhere

Cr
Review №85

Always fast and friendly!

Ma
Review №86

Great staff, honest.

Je
Review №87

Top notch

Aa
Review №88

Good people

Ta
Review №89

Fast service

Ap
Review №90

Nice

Ro
Review №91

Beautiful job

Si
Review №92

Worst place ever

Re
Review №93

A+

An
Review №94

Full synthetic change 75$, fine with that. 25$ for rotating my front tires to the back seemed like it should have been included.. Not to mention sluggish work and I drove away with an entire set of lugs not tightened up.. Lucky my tire didnt break off. Never again 👎🏻👎🏻👎🏻👎🏻

Information
5 Photos
94 Comments
4.2 Rating
  • Address:3000 Davison Rd, Lapeer, MI 48446, United States
  • Site:http://locations.expresscare.com/mi/lapeer/0000512586/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 810-667-2821
Categories
  • Car service
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–4pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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