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Guys & Dolls Salon & Spa
418 Frandor Shopping Center, Lansing, MI 48912, United States
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Guys & Dolls Salon & Spa

Comments
Th
Review №1

I love this place! Katie ALWAYS does a great job on my nails!

Je
Review №2

I called in the spur of the moment, and they got me right in! I have very long hair and I am very particular about it... Kristin (not the owner) cut my hair. She did an extremely excellent job! I was a hair stylist for 12 year’s. Will be back!

Pa
Review №3

Katie did a fantastic job, I highly recommend her! Hair is feeling fresh, breathable, and looks amazing

Na
Review №4

I absolutely loved my hair after visiting this salon. They did an amazing job, very professional and the salon was clean. I will be a returning client 😊

br
Review №5

Amazing staff always happy to help and always in a good mood

Br
Review №6

Thank you for screwing up my hair... Great job....What do I do now....?

So
Review №7

James did an amazing job on my hair! I feel brand new again. He made me feel like we had been friends for years even though it was my first time having him cut, highlight, and style my hair.♥️

Ma
Review №8

Guys and dolls hair salon has so many amazing hairstylists! I highly recommend getting your hair done at this salon. So many amazing women in this place you have to try it!!!

El
Review №9

Ive only been to Gloria for manicures here. She is truly an artist. I love her nails and lovely personality. The capitol areas best nailtech- bar none!

C.
Review №10

Just had a full day at the spa! Mackenzie was amazing and very friendly - my mani/pedi is on point! Sherry did my facial and massage and knew exactly what she was doing. My face hasnt been this smooth in a long time and she worked my tension spots with perfect precision. Maggie finished up my day by making me look as beautiful as I felt! I have definitely found my new go-to salon and spa. Thanks for an amazing experience!!

Ho
Review №11

Friendly staff! Very clean and professional and plan returning

Da
Review №12

I take my young daughter here, and usually make a last minute appointment, so we change stylists every time. Overall theyre OK... Some girls are better than others. The staff is always very friendly.

Na
Review №13

Their receptionist sounds like they hate their job, at least on the phone when I called to make an appointment. I told them I wanted to make an appointment for a guys haircut in the afternoon, and they asked if I wanted 11am. I said no, I want it in the afternoon. And then she said 12pm? I said no, I was thinking after 5 or 6pm. And then she passive aggressively said thats evening, not afternoon.. ok well my bad, but I also dont think 11am or 12pm would be considered afternoon either. Also, Ive never had someone ask how old the customer is when booking an appointment? Correct me if Im wrong.I dont see myself going back to Guys and Dolls at all now. Also, every time I have an appointment there I always have to wait 20-30 minutes after my scheduled appointment.The services had been great but if I have to deal with this kind of customer service when I book an appointment on the phone, or if I have to wait that long everytime for my appointment, then Im good.

He
Review №14

Nothing special. I had an appointment today. I waited 45 minutes before I got up and rescheduled. No one was apologetic about the wait at all. The owner was shuffling around in pedicure slippers seemingly unaware of her surroundings. Im likely going to cancel my new appointment and never go back. Terrible customer service.

Sh
Review №15

I called the salon this morning around 10am to see if my stylist was there today, and it turns out she no longer works there..so the receptionist told me Adrienne could see me at 1p today. Okay, sweet. I show up at 12:57 and the receptionist tells me to sit in the waiting room and that Ive been checked in.. at 1:18 she walks up to me and tells me Adrienne is having some trouble and wont be here until around 2p. .....uh I dont just have a ton of free time to sit and wait for her. And if she wasnt there yet dont you think you could have told me that once I got there? Wont be going back.

An
Review №16

First time there and I had Cate Saxton for a mens haircut, and she was extremely professional, kind, and kept a nice conversation going through the entire haircut. She even kept me updated to what she was doing to my hair, which you dont get very often from other stylists. If I stay in the area, Ill definitely try to get her again!

Pa
Review №17

Love, Love, Love this place. Mackenzie is the best!!! I have never been happier with a hair salon. They are always consistent and detail oriented. Everyone is very warm and friendly too!

El
Review №18

The staff was friendly and accommodating but I left feeling like I would have liked more layers in my cut. It was a little fast so I didnt go back.

Jo
Review №19

Place is 3/5, James is amazing 5/5 if your looking for a mens haircut.

Ma
Review №20

I just started coming to Guys and Dolls this year and now I will never go anywhere else! Cate colors and cuts my hair and she does a fantastic job! I have always had trust issues when it comes to my hair and I completely trust her! :)

Sh
Review №21

Cate is an awesome and fantastic hairstylist!! She listens and I have not ever been disappointed with how she does my hair. Highly recommend her!

Ni
Review №22

Great salon. My stylist is amazing and will cut and style my hair until I am happy.

Ga
Review №23

James is the best. Book an appointment with him. He does my hair and my loves long hair..... Cant be beat!

sh
Review №24

Laura is awesome as message therapist, best so far for me..Britney n Kate does great job wity Meni/pedicure.

Ho
Review №25

Amazing place. Miss Adrianna was the best!!!

Lo
Review №26

Clean and extremely friendly

Am
Review №27

Cate Saxton is the absolute best! She is always willing to get crazy with my hair when I have a crazy whim and is always flexible in scheduling and working me in when I have a hair emergency! Nobody will ever touch my hair again except her!!

Ba
Review №28

Had a problem with the spray booth...I have to say the owner/manager called and was very sincere...and she gave me a great deal. Will be back ..I love how the owner/manager went out of her way to fix the problem! !

Su
Review №29

I love going to Guys and Dolls...Cate has helped me solve many issues in my beauty regimen. I highly recommend this spa.

Ro
Review №30

The salon is great!! My stylist Tim J is fantastic!! Really enjoy going there!!

La
Review №31

I love this salon for hair and tanning services, but do not EVER get your nails done here.My sister and I went in for basic polish manicures and ended up with the worst manicures weve ever gotten. The stylists were kind and good company, but my sisters stylist didnt even soak her nails, he filed them unevenly and didnt buff them afterwards, and gave her a messy and overall poor polish.My stylist was late from her previous appointment (which she did apologize for and comp half the service because of it) and while she did an okay job shaping my nails, the polish is full of air bubbles and half of my polish chipped off less than 24 hours later.Both stylists used a nearly-empty top coat that ruined our color as it was stringy, goopy, thick, and put air bubbles all over the color.We ended up with 75% off for the 2 manicures due to the poor quality, which the salon entirely understood and apologized for, but it was a pretty terrible manicure experience.

Gi
Review №32

Guys and Dolls really out do themselves to help their customers reach their needs, its a place full of positive and lovely people!

sh
Review №33

Ive always had a great experience. Cate Saxton has been doing my hair for years and I love it!

Tr
Review №34

Such a great experience! Cate was extremely personable, helpful, and efficient. Would highly recommend Guys and Dolls!!

De
Review №35

Margaret did a great job on my hair cut

Sa
Review №36

It took six weeks to get in for a massage and then they cancelled it two hours before my appointment. They gave me another appointment three weeks out, so its taken me NINE WEEKS to get a massage appointment with them. If I could get a refund on my Groupon I would.

Ru
Review №37

I have been going to Guys & Dolls for a few years and have always had a positive experience. They have been very courteous on the phone and pleasant when greeted at arrival. Cate has always made my haircut a fun and lighthearted experience with an exceptional cut/style. In no way should anyone think this good service was conditional on me bribing them with doughnuts. They are just good, not the doughnuts; the staff. Although the doughnuts were good too, but that is a review for a different business.

Me
Review №38

Cate did my hair and did a Fantastic job, she has such a great personality, I would definitely recommend her

jo
Review №39

Best place in Lansing to get your hair cut and go tanning!!

Je
Review №40

Great service, wonderful cut, reasonable prices.

Br
Review №41

I love this place! Everyone is very friendly and my hairstylist Caite always does a fantastic job!!!

Sa
Review №42

The lady botched my boyfriends hair, it was very uneven and she missed some hair so there were random long pieces, the fade was way off and it was just simple haircut...I would recommend somewhere else for a mens haircut! $18 is WAY overpriced for a mens haircut!

Ka
Review №43

I originally purchsed a Groupon voucher for another place the 2nd week of Aug when called she was booked until the end of September she said I believe its because there discounted so they take full price appt first. However I canceled this and got my money back from Groupon and purchased the 90min from here Laura was my masseuse and it was great well worth the extra money and got appt within a week that worked for me. Will go back again for sure.

Ol
Review №44

So unorganized and unprofessional. Waited 35 minutes without anyone approacing us or let us know our stylist was running behind. Had Tamone let us know, possibly wouldve waited, however he sat and chatted and socialized while doing his pedicure and ignored us like we werent there. We ended up walking out with no one addressing the issue or trying to make it right. Wow.

Ch
Review №45

Excellent Prices & Accommodations. Customer since April 1996

Pa
Review №46

Horrible experience. Made an appointment before my wedding for a facial and I show up and they didnt have anything in the system. They did nothing to try and make it right. The only thing she could do was call the girl on her day off? Is that really how you treat employees? Would not recommend to ANYONE!

kr
Review №47

Great salon!

Ka
Review №48

Margaret is the best!!

Ma
Review №49

The white lady who did my nails suggested I get a pediatrist because I had an ingrown, she barely touched my feet, and sent me into the 20 degree weather for my feet to freeze and dry

mo
Review №50

Very friendly 😊

Od
Review №51

Soooooooo bad they are bad barbers in Lansing

Ru
Review №52

Expensive

Information
10 Photos
52 Comments
4.2 Rating
  • Address:418 Frandor Shopping Center, Lansing, MI 48912, United States
  • Site:http://salonguysanddolls.com/
  • Phone:+1 517-351-2246
Categories
  • Hair removal service
  • Day spa
  • Beauty salon
  • Hair salon
  • Massage therapist
  • Nail salon
  • Spa
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:11am–7pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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