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Bergeys Ford of Lansdale
301 E Main St, Lansdale, PA 19446, United States
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Bergeys Ford of Lansdale

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Ma
Review №1

Always use Lincoln Bergeys for my car needs, very nice and pleasant staff, most of the time talk to Chuck and he is a very nice guy and always pleasant to talk to. Prices are reasonable for the work you get and just treating with such nice and very professional staff is worth the money!! Highly recommend.

Ma
Review №2

Best dealership I’ve ever interacted with! They are genuinely friendly and caring and very customer service oriented! Everyone from the sales people to the mechanics to the receptionist in the service department (Gina) are all very engaging, considerate and thoughtful. They actually made a video of the problem they found with my car and texted me the video so I could see exactly what was going on. I love that!

Ph
Review №3

A great experience visiting Bergeys of Lansdale this week, resulting in my purchasing a new car. Tyler was helpful and informative, easy to talk to in review of the car and flexible in fitting his schedule to mine as we came to an agreement and moved to close the deal. The financing portion of the process was also effective with no rush or excessive pressure to sign up for services and coverage. Tyler was thorough in reviewing the offerings, coverage periods and pricing to consider. This is the third car we have purchased at this location and we have always had a good experience with the people, cars and service over the years.

Ra
Review №4

This was a used 2008 F150. Sales was excellent. Transfer was quick. The vehicle was in good shape for the year. The price was fair. I only put around 200 miles on it . So far so good. More miles will tell.

Ch
Review №5

I am very pleased with my experience at Bergey’s. Mary, Tyler and Bob were friendly and helpful from the minute I walked in, to financing and finally purchasing my new Ford Edge. Bob spent the most time with me and was personable and knowledgeable to help me make this decision and feel confident with my purchase. I’m sure I will be happy for the next 15 years and 210,000 miles (like my old Ford Escape gave me) with this beautiful new Ford Edge! Thank you!

Jo
Review №6

Easy process to test drive. Wanted to test drive a Mach E and was able to get in and test it within 5 minutes compared to like 30 minutes to test drive a Volvo. Didnt end up buying since I want a GT model but I appreciate you can get in and experience various cars quickly

An
Review №7

Everyone was extremely friendly and made me feel comfortable. I waited for my car to be inspected & it was done faster than the time frame I was given. Definitely will recommend this dealership to others!!!

Mi
Review №8

I scheduled an appointment they got me in on time. They evaluated the problem and told me the cost. It was completed as scheduled and with no problems. They are very good to work with.

Ju
Review №9

Gina always helps to get me in and out for service on time as promised. All of my maintenance so far has been routine and has gone smoothly. I would recommend this Bergeys service department.

Br
Review №10

Best car buying experience I have ever had in the last 25 years. Bob Mason was fantastic as well as the rest of the team. Highly recommend!

Sa
Review №11

All of the Service folks were terrific. Gina helped me with a price match that saved me $60! Great place

Rj
Review №12

Although I got my car back timely, I don’t know why I would be mocked. The day I dropped my car off, I thanked man helping me. As I was approaching the door, another associate did a squeaky « thank you » making fun of my voice. I found it offensive and rude. Will not use them again to service my Ford.

Ed
Review №13

Purchased used auto from Bergery few wks ago! Every aspect of the transaction, from the vehicle prep.to the actual paperwork. to available options, was though and friendly! Sales rep Bob Mason was Very professional. Very friendly !! Made the entire transaction much easier!!

El
Review №14

Bob Mason was a pleasure to work with during our transaction, which resulted in the purchase of a used/low mileage Fusion Hybrid. Considering another purchase at the moment!

Ki
Review №15

Over 4,100 people died from corona virus yesterday...and mask wearing was optional inside the dealership. My car was in service and I had to wait an hour and a half and never in my life have I been more uncomfortable. Had it not been so cold today I would have waited outside. Do they really value their customers if customer health is not cared for? On a positive note, my service advisor was great and HE wore his mask!!! I likely will not be back here for sales or service.

Mi
Review №16

Omg my first time there and the team did a great job my advisor is CJ and I dont think I will take my ford no other place he is so mice and polite and friendly and knows his job very well. Good job sir

Na
Review №17

When I made my appointment the service rep was pleasant. Made my appointment at a convenient time. Asked me if I wanted to have any other service provided other than what I just requested.I was only thinking of my pressing problem but since he asked I scheduled my inspection also.This was lucky for me because with the inspection he found a gas leak.Unfortunately the car from sitting for an extended period of time needs more work than I realized so I chose to not have the work done.I’m planning on having the work done by Bergeys at another time.

Sa
Review №18

Gina in service made my experience at Bergeys exceptional. She is hands down the best when it comes to customer service. Thank you for helping me with everything when I brought my car in for inspection.

Ca
Review №19

Mary and Bob were very accommodating my purchase was smooth Clifford was knowable and took the time to explain everything to me I got a good deal on a 2019 Ford Transit Connect thanks gang it was a great experience and my first oil change was on the house wow

Ki
Review №20

My car is still in the process of being repaired so I cant comment on their work yet but I will say their staff is very friendly. So nice to see and hear. It really makes a difference!

Ni
Review №21

Great Service. Was very quick doing routine service and they always do a good job. Helpful staff too. I’ll keep coming back!

Pa
Review №22

Refreshingly polite, had the inspection completed early. Told me, unsolicited, that my brakes and tires were in good shape - I never would have thought to ask that but, once mentioned, I though that was good info to know! The price, including rotating my tires, was $102 which was less than I have paid in the past. Bergeys will be taking care of my car henceforth.

Du
Review №23

We own a fleet of ford trucks, and this dealer is the best! They get us in fast, and out faster. Their diesel shop is second to none, and the techs really know their stuff. We highly recommend.

Ma
Review №24

What a wonderful and EASY car buying experience. I was able to test a variety of SUV’s to see what exactly suited my needs . Their sales team was able to answer the many questions I had including about extending the car warranty and service warranty (which we decided was a great option! ) After I decided on what car I wanted and purchased they were even happy to show me exactly what every feature of the car was and what exactly every button did as well as helping set up Ford Pass and connecting it to my car . Thanks Bergeys can’t wait to come back and see how your service department is next!

Vi
Review №25

Service very friendly. Gina who work at service center personality is awesome, very friendly very responsive and greet everyone with respect doesn’t matter what the weather is like.

J
Review №26

I had an issue with the rear differential in my 2017 Edge and the crew at Bergey’s took care of it in no time! Everyone was professional, welcoming and knowledgeable! A+ job!!!!

jo
Review №27

Went to Bergey’s because my transmission went out on my escape. Staff was very friendly. It may have taken 3 weeks to get my car in and repaired, but they hooked me up with 2021 escape as a loaner for that time…now I want to upgrade. Gina in the service department was extremely helpful and friendly. Would recommend Bergey’s to anyone.

Ch
Review №28

All around great experience, Dj and Gina treated me wonderfully. Very skilled technicians and very efficient with their timing. Highly recommend

Li
Review №29

I always take my car to Bergey Ford for maintenance and repair. I am always pleased with the service I get from the staff. The are very knowledgeable and explain everything in detail so that I know exactly what is being done.I would definitely recommend this company to everyone.

Jo
Review №30

Everyone was very nice. All questions answered. Hope I am as happy with this car as I was with the last! Would be five stars if I got a lower price-haha. Tyler was very patient and helpful.

Va
Review №31

As always, the service team treats me like I am number 1. I am given courtesy and respect the minute I walk in the door and feel they are there to help. I really do not want to know the team this well since it comes from numerous visits, several due to flat tires from wonderful PA roads, but I’m so happy to know they take the time to recognize my driving needs. Thanks folks!! You’re the best.

By
Review №32

Didnt even have an appointment but dropped car off over night and filled out service slip and deposited it in over night box and was called the next morning detailing issue which was repaired that same day🙂

Ka
Review №33

Were professional, I was in and out quickly, did work on time and priced well. Bought the car from Bergeys and happy with the total experience.

Ra
Review №34

I dropped my Ford Focus off for an oil change and a repair. I was called later to let me know what was found. I agreed to the recommendations and was able to pick it up later in the day. The issues were addressed and I was happy with the communication and the repair. I recommend their service department and have used it before.

Jo
Review №35

Needed to replace a missing 225/75r16 spare and rim and tire. Due to the holiday. Tuesday would be the earliest. Cooper and Goodyear are special order

Al
Review №36

Very helpful parts department. Found the right accessory part for my Explorer in no time. A pleasant experience for sure.

Mi
Review №37

My car trouble experience did not start out well as it began on a weekend which made it difficult for the car warranty company to facilitate getting the car to the dealer. Once things got going the assistant service manager Gina McConnell was communicating and informing me about repairs needed very quickly and efficiently. The warranty coverage was clear. I was disappointed that some extra repairs were necessary but I gave the go ahead to have the repairs completed. I had purchased the vehicle just 5 months and 500 miles ago from another dealer. As I expressed my disappointment to Gina she responded with empathy. She also took the time at the end of a long day to make contact with the other dealer. At the end of it I am a satisfied customer and truly believe that people like Gina are the best reason to do business with Bergeys Ford of Lansdale. The evening staff proved themselves also by solving a snafu while trying to retrieve my vehicle in the lot at the end of the day. A great group to trust your vehicle to or maybe get one of those hot new Mustangs from.

Du
Review №38

Bergeys took care of my needs in a timely manner and everyone in the service department was very friendly. I would like to give a Gina a shout out for always being pleasant no matter the situation. She has a tough job sometimes and she handles herself professionally!!!

Ke
Review №39

Thank you for going the extra mile with your service. I live in Florida but you provided me with great Pennsylvania hospitality!

Kr
Review №40

Great service & helpful staff, informing me of car troubles without pushing me to have additional service done that day. Very nice people

Le
Review №41

Bob M and Mary we wonderful. Prompt and professional service. I am in the double digits for the number of vehicles I purchased over the last fifteen years, and this was some of the best service I received so far.

Al
Review №42

I own a local business and one of our trucks broke down and left us in a pinch yesterday, unable to complete our deliveries. I called Bergeys Ford in Lansdale and was told they would be happy to take a look at it though they were booked for the day and couldnt make any promises. Gina and the crew at Bergeys came through and got my truck in, looked at and repaired in the middle of a hot summer day with an obviously packed schedule from the looks of their shop and parking lot at the time we dropped our truck off mid-morning. By the middle of the afternoon we had our truck back and in perfect working order. Bergeys diagnosed the issue (a worn through wire harness that was causing the fuel pump not to work) and took the extra effort to re-route the wire with a new harness and additional protection so the problem does not happen again in the future. The truck is new so the issue was in Ford manufacturing not anything to do with Bergeys but Bergeys took the time and diligance to correct the issue and get my company back on the road in no time. Much appreciated!

Ju
Review №43

Very nice people. My truck was serviced hours sooner than I had expected.

Jo
Review №44

I was very impressed with the list price even before we discussed a final deal. Sales staff was great and the truck was detailed to look brand new. A full tank of gas was waiting for me when I picked it up as well. I couldn’t be happier!

An
Review №45

Very helpful and informative. Kept me up to date on everything that was going on. Thank you!

Do
Review №46

Great place to have your car serviced. The space is extremely clean and everyone was polite, pleasant and professional. I felt confident that I put my vehicle in the hands of service technicians I can trust.

Ab
Review №47

This was my first experience with Bergeys For Service in Lansdale. They went over and above to service my vehicle and provide a smooth transaction. I would recommend Bergeys Ford for all your vehicle service. Thank you for your excellent service!

An
Review №48

I was looking for a new Ford Edge and stopped in and talked to Tyler and Tyler was great. Tyler showed me what was available in current inventory as well as incoming stock and when neither of these options produced the options and color I preferred Tyler went the extra mile to looked at other dealers to see if what I wanted was available and found an exact match. Tyler secured the vehicle and it was available at Bergeys Ford in Lansdale the next day. The buying process was quick, smooth and pleasant. I want to thank Tyler and the sales staff at Bergeys for all of their help and making my experience a pleasant one.

Ja
Review №49

The staff was polite and respectful even when they had to tell me my van needed a new engine.The work was completed sooner than expected but I did end up bringing the van back when I noticed a component of the propane system wasn’t secured correctly and some coolant on the top of the engine block that looked like a possible leak. They addressed those concerns quickly and free of charge while I waited.Overall, I am happy with the end result and would recommend them to anyone for service of their Ford truck or van. Especially one equipped to run on propane.

Nu
Review №50

They never disappoint, this guys make you feel safe knowing that they know you and your car. They work diligently and their customer service is impeccable. I’ve been going there for years and will continue to do so.

Mi
Review №51

Very thorough and friendly and took time to explain all necessary repairs they needed to make!! Would definitely go back and recommend anyone in need of service to go here!!!

El
Review №52

Bergey’s Ford Lansdale service department rocks! They walked my daughter through her first auto repair visit smoothly. They squeezed a next day appointment in for her because the concern was a check engine light. Bergey’s completed the repair within 30 minutes of their estimate (slightly over) at the price they estimated. Thanks!

Wi
Review №53

Very friendly and customer focused staff. They’re very willing to go out of their way to make sure the customer is well informed and getting the best deal possible. A+ experience. Will certainly return for all future vehicle purchases

Da
Review №54

I had a great experience at Bergeys going through my lease buy out process. Tyler got right back to me on any questions and help guide me through. The whole staff took care of me and I would definitely recommend them.

Jo
Review №55

Service Department is accommodating, helpful, friendly and efficient. They finished the repair and car was ready when promised.

Sc
Review №56

Great experience . No pressure !! Bob Mason was so easy to work with . Definitely would send friends an family there

ma
Review №57

Good old fashioned service at an car dealership

Ma
Review №58

Excellent experience. Everything was explained upfront. No surprises, honest and open. Highly recommend them. Bob was very helpful and knowable. Gave me the full tour of my vehicle inside and out. Cliff spelled everything out in finance answered all my questions. Wonderful experience definitely worth the drive.

Ro
Review №59

5 - no, 10! These guys are great. It is approaching 5 years now that weve been back in PA and happened to stop in a Bergeys Ford of Lansdale back then. I have used Bergeys for our vehicle service in the time weve been back here and we are totally happy. Gina and DJ at the Service Desk are two of the nicest people weve met. Most accommodating and efficient, always willing to help out with appointments and also nice to talk with. Service has always been spot on and the Technicians are great. Weve gotten a couple cars also and will continue to choose Bergeys Ford of Lansdale as our go-to dealer for vehicles and service.

Ja
Review №60

Went in for tires and recalls. Always a good group to deal with. Been sending my cars here for a few years now. Great CSR team.

Sc
Review №61

Very helpful staff! Gina is the best!

Ji
Review №62

Everyone here works hard to create the best customer experience. I would be a repeat customer and recommend them to everyone I know.

Da
Review №63

Very satisfied with the workmanship done to my vehicle. Gina communicated everything that was being done and answeredthe questions that I posed to her . Thank you !

De
Review №64

This is the second time I’ve used Bergey’s Ford in Lansdale for service. DJ is incredibly friendly and fun to talk to. Both times I dropped my car off the night before, and the service department has completed the needed work before noon!Fast, friendly service is what I got when using Bergey’s Ford in Lansdale!

Ja
Review №65

I recently sold my old F150 to Bergeys Ford of Lansdale and ordered a new 2021 F150. Right from the start my experience with Tyler Hemmerle was fantastic, he answered all of my questions quickly and was happy to give me all the information I asked for through email when other dealers completely ignored me or refused to talk until I showed up in person.When I showed up to the dealership, Tyler and Mary let me test drive a couple different trucks to help me decide exactly which options I wanted and my experience couldnt have been better. In the end I decided to order a F150 with the 3.5V6 instead of buying one with a 2.7V6 that was in stock, and I was still offered the same discount that was previously discussed.I really appreciate the fair pricing that this dealership offers and that they dont make you fight for it. I will be spending a large amount of money with the Bergeys Ford parts department when my new truck arrives to thank them for my pleasant experience with their new vehicle sales staff. I already have a long list of Ford accessories that Id like to order ready to go.

Wi
Review №66

Ever been to a good restaurant and the waiter is really patient, takes your order, doesnt rush you, and makes you feel satiated and warm when youve left? Thats how my experience at Bergeys Ford of Lansdale was. Marlin, and the general manager Mary, treated us like family. We took weeks to determine that we would actually purchase the used car, driving it four times and working with them to smooth out any considerations. We left with that warm all over feeling that we had been treated like one of their family. I would 100% recommend doing business with them. Treat them fairly and they will do the same for you. A++ business.

Ri
Review №67

I lost my brakes and they were able to take care of the problem the next day.Very pleased with how everything was handled. Special thanks to Gina.

Ke
Review №68

Super friendly staff, knowledgeable, efficient service workers & comfortable waiting area.

br
Review №69

For inspection I was charged $ 230. to replace the horn in my 2001 Ford Ranger. That horn gets used ALL THE TIME, and It worked just fine until it was in their shop. BULL!!! They ripped me off!!! Dont go there. Highway Robbery!!!!

Mi
Review №70

Scheduled service was completed on time.Service department was professional and courteous.Service department was able to answer all questions I had regarding my 2020 F150 . Will definitely return for any future Service needs

Ta
Review №71

I recently bought a car from Bergey’s about 9 months ago. The car was used, and I opted out of purchasing a warranty. I was told the car was just inspected and had 4 new tires. Because of COVID-19 I had only driven the car 4000 miles when I brought it to be checked because all the tires kept going flat.Long story short... DJ at the front desk had Ford pay to replaced the tire due to erosion. I was upset about the leaking tires and Bergey’s stepped up and made the situation better. I would definitely do business here again and would recommend this dealership to anyone looking to buy a car.

Da
Review №72

I recently visited Bergeys Ford of Lansdale looking for a used car. I have been around the world, to Delaware, New Jersey, and Maryland for a specific car within my price range. Bob was the brave salesman that took me on and dealt with millions of questions. He handled himself with the utmost respect and genuinely is a good person. Anyone would be lucky to have a car salesman as nice and caring as Bob. Such a welcoming place and they keep a large variety of inventory.

Da
Review №73

Hands down the best car buying experience I ever had. I called about a particular car, asked what was the out the door price, got a call back in 5 mins. Went test drove the car and was out the door in less than an hour. Ask for the T-N-T team. Tyler and Tyler!!! LOL. They made it happen all before I arrived.(Footnote: Financing was pre-approved before I went in there.)

An
Review №74

Needs were meet and knowledgeable workers. But I think a little more courteous customer service could have been given. Offers of beverages and more comfortable waiting areas

Ja
Review №75

Always the best service fast and done right. I’ve been going there for the past 12 years and I’ll keep going back as long as they keep doing a great job that they have always done.

sa
Review №76

When “just the right vehicle” for me showed up at Bergey’s Ford of Lansdale, I could not have been more fortunate. Everything was perfect from start to finish. Mary was so helpful, friendly and thorough. The detail crew and finance department were right there doing their best to help make my purchase go smoothly. I could not have asked for more at Bergey’s of Lansdale.

Ta
Review №77

Our sales associate, Bob Mason, was terrific. He was no pressure, which always scares me. I felt very comfortable dealing with him. He got me in the perfect car for me and the transaction went very smoothly.

Me
Review №78

Bob is the best salesman! Very friendly & made the buying process very easy & not stressful! All the other staff were very friendly as well. I would definitely recommend buying a car from Bergey’s!

Ya
Review №79

I love how they take the time to check everything regardless of what you came for. They make sure you know what is going on with your car or truck.

Ch
Review №80

Excellent service and proactive approach to keeping my car healthy (and me and my family safe)!!! Thank you Bergey’s Ford!!!

Vi
Review №81

The service at Bergey’s Lansdale and Bergey’s Ambler was fantastic! I had great service and help from Vince and Tyler at Bergey’s Ambler and Tyler at Bergey’s Lansdale. My sincere thanks go out to all these guys!!!Thank you for the great service on my Honda Pilot!

La
Review №82

Wonderful experience. All the staff were pleasant and professional. Work was done promptly and prices were reasonable. I plan to use this facility for repairs to all my vehicles (3).

Jo
Review №83

Staff was friendly and excellent in explaining what I needed along with the cost before starting the work. Would definitely recommend

GI
Review №84

The entire Bergeys team is the best in the business. Always friendly and ready to assist. Good job by everyone.

Mi
Review №85

Always friendly. They get me in and out quickly while I wait.

ka
Review №86

Local dealership, super nice staff. I used their service department for a minor maintenance issue. They fixed my issue promptly and communicated well throughout the process. Would not hesitate to use them in the future.

De
Review №87

Annual vehicle inspection plus oil change and tire rotation on my 2018 Mustang GT. Excellent service, very friendly and very prompt. I bought my car here and will continue to return for service.

Ay
Review №88

Easiest purchase Ive made in a long time. My salesman, Bob, was extremely easy to work with. Went in at 9:30, left by 2:00PM. Quick, easy, painless!

D
Review №89

Thank you to Bergey’s for going the extra mile. The airport pickup was perfect, and the full tank of gas and recent oil change were most appreciated! Buying a car online is kind of scary. You folks made it a pleasure. Thanks again…Dave

Jo
Review №90

Great experience with them coming to my house, picking up my car for service, and then returning it. Wow.

Ra
Review №91

I actually purchased a vehicle here january of 2017 and wanted to update on how things went then and how things are going now. my parents went and negotiated for my used 2014 ford escape titanium. they had a wonderful experience buying the car. now over 4 years later, i’ve put about 60k miles on the car and the only things i’ve had to replace are normal wear and tear items like tires, oil, filters, break pads, etc. the car rides just as well then as it did when i first got it. also it was immediately driven 1000 miles south to FL where i was living at the time with no issues whatsoever. no ridiculous fees came along with the purchase of this car, which many dealerships tack on nowadays to increase the price of the car $1000-1500. we always talk about how it was a great deal then & also how great the car has been everyday since. i recommend this dearlership if you’re looking for a used car, they sell quality vehicles!

Sh
Review №92

Mark was great to deal with via text. We were able to get pretty much everything together before I even came in. Once I got there, Tyler took over. He was very knowledgeable about the Mustang and very personable. I had a great experience dealing with both of them and would highly recommend them!

Jo
Review №93

Always have had a good experience. I have often recommended your service department.

Da
Review №94

Gina was very friendly and effecient with communication . Overall friendly customer service desk. And fast service. Also appreciative of the loaner car!

Da
Review №95

Scheduled our 2020 F150 for a recall issue. In a blink of an eye it was completed and back to us. We were pleased with the service and the service department. Recommend Bergeys for sales, parts and service. Never a problem there!

Da
Review №96

Every thing was done right and on time

Sh
Review №97

CJ is very friendly and helpful. I never went there before, but I tried because their sign says they beat everyone tire prices. And they do!!! I will return for all of my service needs.

Jo
Review №98

I had road noise coming from tires and two front tires were worn and needed alignment. Bergey took care of the problem timely.

Bi
Review №99

Gina was great. She anticipated my problem and had everything waiting for me. I was in and out in a flash. Both service advisors are outstanding. Couldnt ask for better service.

Go
Review №100

Service was great!! Quick work, polite and friendly staff.

Information
28 Photos
100 Comments
4.6 Rating
  • Address:301 E Main St, Lansdale, PA 19446, United States
  • Site:https://bit.ly/2ZQRybr
  • Phone:+1 215-361-6800
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Car leasing service
  • Tire shop
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7:30am–7pm
  • Tuesday:7:30am–7pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–4pm
  • Friday:Closed
  • Saturday:7:30am–7pm
  • Sunday:7:30am–7pm
Offerings
  • Car hire:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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