Fantastic Service! We were in bind - 1500 miles from home and in need of service on a Highlander. Kyle and Seth went above and beyond to diagnose the problem, order the parts, and complete the necessary repairs in short order. Even stayed late to finish the job. They were professional, responsive, and kind...just what youd hope for in an automotive dealer!
This is a tale that starts back in the beginning of March 2021. My wife and I finally decided that it was time that we bought our first new vehicle and started looking for one. We decided on the 4Runner because its lack of total computer control, reliability, resale, ease of maintenance, and 3rd row option. We live in West Yellowstone and need something that is capable as well as reliable. Its a 2 hour drive to anything of importance and we get a heck of a lot of snow in the winter.We knew what build options we wanted and were on the hunt. The Lander location just happened to have one on the lot that met the requirements and so we made an inquiry and found ourselves talking with Josh Applegate. We talked about pricing but due to the 5 hour one way drive, we drifted toward a closer dealer. This closer dealer ended up being horribly pushy and every time that we talked to them, it was a different person with a different story... Despite ALL of this, Josh kept in touch with us. After a long and painful process of getting our deposit back from this terrible dealer, Josh found us a vehicle that met every requirement, plus a few extras and a deal was struck. The vehicle just wouldnt be making it into the US for awhile.I used to work for a GM dealer in Texas and I knew all about just how a lot of sales people can be only interested in the hook and sale. Not at all with Josh. He went the extra mile all the way to delivery. Regular updates, answering random questions(even on his off days!), being 100% accurate with all of the numbers, pictures of the 4Runners arrival at the dealer, installation of our asked for wheels and tires, and even pictures of it sitting in the showroom waiting for us to get there.Getting a ride that distance was a bit of a pain but totally worth the road trip! Going over numbers, paperwork, sales spiff items... It was all smooth, well thought out, and no hassle at all. If I find myself back in Lander, drinks are on me guys. Hats off to Cheyne in finance, Corky the sales manager, and Josh most of all for seeing us through from phone call to delivery!
We had such a wonderful experience, Chad made buying our Toyota Tacoma as painless as possibly. Other dealerships literally turned us down for doing a custom build. We received our truck in wonderful condition and Chad explained everything so we left feeling confident in using and knowing all the controls. Thank you so much Chad!
Great experience with Bryce & Mark, highly recommend Fremont Toyota in Lander.
By far the best dealership in Wyoming. Mark Elliott has got to be the best salesman in the country! He will treat you like family and get you the best deal around. If you’re looking for a new or used vehicle head on down and when you get there be sure to ask for Mark Elliott. You wont be disappointed and will leave with a smile on your face!
Solid outfit here. Didn’t feel pressured in any way whatsoever. It was the smoothest transaction I have ever experienced and that’s saying something! Don’t hesitate to do business here. I worked with Josh and he was straight forward, honest and helped me lock down what I wanted and more importantly, what I needed. Thanks Josh and thanks Fremont Toyota Lander.
Unfortunately, I have to change my 5 star rating due to the incompetence of the service department. I purchased my 4Runner a month ago and it has been back to the dealership 3 times because the service department cant be trusted when they say its fixed. Today will be the 4th time. When you tell the customer yes, its fixed, make sure it is. 1 star is only because the sales department is great.
Our family would highly recommend Fremont Toyota in Lander!Shopping local and keeping our dollars in our community is important to my wife and me, but only if the business and its people are top-notch. Part of what were investing in when shopping local is building relationships with individuals who are knowledgeable, professional and available.Fremont sales consultant Mark Elliott certainly fits the bill. Our recent experience purchasing a Toyota Tundra with Mark was terrific. He took his time, listening to us as we explained our needs and budget. There was no push or rush to make a purchase. We left the dealership feeling really good about our new truck.Mark has continued to check in with us months after our transaction, and thats the type of relationship were interested in. Our interactions with others at Fremont Toyota — the receptionists, finance manager Cheyne ONeal, Seth Russell and the professionals in the service department — are comfortable and thorough. There is no pressure, and you feel as though you and your needs as the customer are the top priority. When you walk in to Fremont Toyota, you are met with a smile, and you feel welcome.We love our new Tundra! Thanks to Mark and the entire team at Fremont Toyota. We will definitely purchase future vehicles with this team.
If you are looking for a friendly, knowledgeable and honest sales team go to Fremont Toyota and talk to Mark Elliott, 5 Star customer service EVERY TIME! You will not be disappointed!
Go see my buddy Josh. Hell take great care of you, and youll be happy you asked for him.
Awesome place. Go see Josh Applegate he’s a good dude.
If you are looking for a vehicle go see Chad. He is the best and will take great care of you
Mark Elliott is the best salesman EVER! He was so knowledgeable and great with my kids, making it an easy experience for the whole family. They even had giant balloons!!! Thank you Mark!!
Working with Josh Applegate to find our familys newest ride is fun and painless. Josh takes the headache out of finding the perfect rig. He provides good insight and is responsive to every request. Its an easy, no sweat process; a pleasant surprise compared to past experiences. Highly recommended!
This place is awesome, go talk to Dylan if you need anything!
Thanks to all the good people at Fremont Toyota who went out of there way to help get us back on the road while traveling. Special thanks to Dave the master mechanic who worked overtime, Seth in the service dept. and Bob in parts. Seth towed our trailer to the park and gave us a loaner car to use. We enjoyed our stay in beautiful Lander WY because of them.
Just bought my new Venza from Mark Elliott. Couldnt have been easier. Mark was great, found the vehicle I wanted and walked me through all the bells and whistles. Thanks, Mark!
Chad is great if you need a new Toyota go to chad
I bought a Toyota RAV4 from Chad a couple days ago. Chad is such a professional car salesman. He’s the best. He goes the extra mile for you. I would recommend him for buying a used or new car. The staff at Fremont Toyota in Lander are awhsome!!!! Thank you Chad so much
Mark Elliot was absolutely wonderful in getting me into my 4Runner. He goes to great lengths to help anyway he can and get the right price and vehicle for you. If you want a great experience go to Fremont Toyota Lander and ask for Mark Elliot. You will be glad you did!
Fremont Toyota Lander and Mark have earned my return business from this moment on. This is my 3rd vehicle I’ve purchased from them, and I couldn’t be happier. My new Tacoma is wonderful, but the interest rate and payment is what allows me to sleep at night. Feels pretty great to know a dealership I can trust and rely on If something goes wrong.Thank you
Everyone here is great but Bryce is excellent.
I went into Fremont Toyota Lander on Friday 8/21/2020 in hopes of looking for a vehicle. I was aided by Mark Elliott and Josh Applegate. They were more than friendly with me. I was looking to get a Toyota Tacoma that would fit my needs and my budget. After an attempt to find a Tacoma, there was no luck. However, Mark and Josh said that they have a vehicle that might fit my needs. That’s then they brought the 2012 Toyota Tundra, and after taking it for a test drive, I was hooked. We then went back to start filling out paperwork and looking over all the numbers, I was a little nervous. I was worried that I was gonna have to wait months and months to get this vehicle within my price range, but Mark and Josh were willing to work with me. After a lot of paperwork and signatures, I was able to leave that afternoon happy and satisfied. I would recommend anyone who is looking for a vehicle that fits their needs to go visit Mark or Josh, they are awesome
Thank you Chad Cruickshank, for helping me unlock my door this morning couldnt have done without you, much appreciated.
Chad Crickshank goes above and beyond to provide outstanding service to his customers. He literally goes out of his way and puts a smile on my face each and every time. He truly is the epitome of customer service!!!
The service department is top notch. Dave Robins stopped what he was doing and took the time to talk with me about my car. He was so polite and respectful. I would recommend these guys for your service work.
Go see Josh for all your new and used cars! Youll always be happy with the open and honest approach.
My family has purchased used vehicles, new vehicles and leased vehicles from Fremont Toyota and weve always been happy. Mark Elliott and Corky Ayers are extremely easy to deal with and make the whole process as smooth as possible. They also continue their commitment well after the sale which is not an experience weve had at other dealerships. We will always contact Fremont Toyota first with our vehicle needs.
I would definitely recommend working with Josh Applegate at Fremont Toyota! He was very helpful, thorough and pleasant to deal with.
Josh Applegate is a great guy to work with. He focused on what my needs are. Hope to be able to work with him again!
I have always been treated wonderful here. Bryce is my favorite salesperson
I bought my RAV4 through Dylan and it was the best car buying experience I have ever had! I would highly recommend anyone looking for a vehicle to go see him!
I am just starting to look at cars. Josh Applegate waited on me. He was pleasant, respectful, and fully knows his product. When I am ready, I will come back to see him.
Everyone here is so friendly. Bryce is a great guy.
Thank you Chad for the miles of smiles, your the best
I love the company along with the vehicles available. I couldnt think of a more well rounded team here at Toyota! Honorable mention to one salesman I found astonishing, Dylan Puroll! Thank you Toyota!
I have always bought my vehicles out of state because I thought I would get a better deal. I called my guy in Denver and he gave me my best price and I planned on driving down. I happened to stop by the Lander store and they not only treated me very well, they also did way better than the Denver dealer. I will be buying all of my Toyotas from the guys in Lander. Thanks again for everything Fremont Toyota!! I love my Tacoma!!
I love this Toyota store! Everyone there is great but I highly recommend Bryce if you are need of an excellent salesman.
Chad is the best I love the forerunner
I bought a Toyota Rav from Chad. Chad provided a very personalized sales experience even helping me out after hours to be sure all my needs were met. A real pleasure doing business with Chad and Fremont Toyota of Lander.
We had the best car buying experience ever! Go see Mark Elliott and I promise he will not disappoint
Thank you Chad Cruickshank for the excellent customer service.
I called to get my 4 runner in for a recall repair and got in the next day. They got my issue fixed, they checked for other issues, washed my vehicle and delivered it back to me at work by lunch. Impressive. Thanks for all you guys do and thanks for going the extra mile to return it sparkling and looking good!
I love this place! Go see Dylan if you need any help!!!
Awesome customer service! Dylan in sales is great to work with. Not the typical, pushy salesman, truly a genuine hard worker that has his customers and their families as his best interest! Thank you so much!
I use Lander Toyota for everything and they always treat me right. My wife needed a ride after dropping our car off for service and Bryce jumped right up to help out. Awesome service
I have to say that my salesman Dylan Puroll was absolutely the best to deal with, he was very friendly, professional and very knowledgeable. After test driving three different cars and spending many hours at the dealership I finally made the decision to purchase a 2020 Yaris.. and I love it!!! Dylan was very patient with me during the whole process. I would 110% recommended Dylan if you are shopping to purchase a Toyota.
Mark is an inspiration to the car buying experience. Please if you read this please with no hesitation call and ask for him
If you’re looking for a new vehicle go see Josh, he’ll go above and beyond. He’ll listen to what your needs are and help get you into the vehicle you dream of!
Thumbs up!! Quick and easy process. Corky made the normally scary car buying experience very pleasurable. Thanks to all the folks at Fremont Toyota. I still want my Toyota coffee mug.
Great experience! Thank you to Dylan for all the help!
Fantastic service and smiling people everywhere. Ask for Bryce when you are in for sales, he is the best!
Best experience ever! Go see Dylan if you have any questions!
Go see my boy Dylan Purell! Best sales associate west of the Mississippi! Very professional and knows his stuff!
Josh is an amazing person to work with. He knows his cars and is very thorough in his selling approach.
This is the best car dealership I have ever been to! Very professional staff! Go talk to Dylan Puroll for any vehicle needs!
Dylan Puroll helped get me out of my 4Runner and into my RAV4, best switch ever! He made it easy & quick! Highly recommend working with him on your next vehicle purchase!
Thank you Chad for the beautiful Nissan Xterra. It’s the best you are the best
Chad Cruickshank Thank you for the huge hook up on the new 2020 4 Runner. Best and easiest experience to get a new vehicle
I had been looking for a 4 runner for awhile. I did reach out to a few dealerships in Salt Lake but found that they didnt want to work with me and were pushy. Beau Brantner was extremely helpful, not pushy and I ended up with the 4 runner I wanted. He even delivered to my town that is 3.5 hours away for free! If you want a sales person that is not pushy, slimy, terrible at small talk... go see Beau.
Mark Elliott is a great salesman. GO SEE HIM!!!!
Mark Elliot will find you the car you want at a fair price! Shop local, you’ll be so happy you did!
If you want to avoid your “typical pushy car salesmen” I would highly recommend getting connected with Josh Applegate. He’ll be there for YOU from the start.
Chad the best salesman ever. Love my Sequoia❣❣❣
Looking for a new car can be quite difficult, Dylan and the awesome sales team steps it up to make it easier to find what you want. They are all willing to step in and help each other out which is nice to see. I have no doubt that I will be taken care of by the helpful service team as well when bringing my car back in for service when that time comes.
Go see Mark Elliott in sales if you want great service!
If you want a good deal and painless, go see Mark Elliott and he will take good care of you
WOW what a great place to purchase a vehicle and the service department is excellent. Dylan Puroll is a awesome sales associate.
Recommend stopping in to see Bryce in sales if your in the market for a New or Used vehicle. And if your just in for service, check out all the new inventory and features you can get with the new Toyotas!
Great service and love the car!
Thanks Chad for the Avalon it’s been a great car!
Go see Dylan for any vehicle needs he is the best!
If you want the best you need Fremont Toyota! Talk to Dylan Puroll
We would recommend Chad Cruikshank at Fremont Toyota any day!!! We have been buying cars from him for a few years now. Our recent experience was surprising our 16 year old daughter with a car. Chad helped plan the surprise and went above and beyond from start to finish including bows and front door delivery. Thank you again Chad!!!!!
That sexy man Chad. Thank you for the test drive in that amazing Toyota Tacoma!!!!!
Bryce has sold us our last 3 vehicles and he is wonderful.
I stopped in with a quick question and met a young man named Bryce who was incredibly knowledgeable about all things Toyota. 5/5
I needed help with my touch screen and Bryce spent an hour with me even though I was just passing through Lander. Great guy and wonderful dealership
If you are considering Fremont Toyota I would speak with Dylan Puroll he is very professional and not the typical car salesman! He is awesome!!!
I highly recommended purchasing from this store. They create a positive experience when purchasing a vehicle. Go in and ask for Mark Elliott. He will take great care of you. He makes the process fun and easy!
This dealership is by far the best. Mark Elliott is a phenomenal salesman. He was such fun to do business with! Ask for him if youre looking for a great deal!
Thank you Chad for your miles and smiles of service
The service department goes above and beyond. Alex was very friendly and knowledgeable. The new service manager, seth russell, treated me with respect and dignity. I have been in service shops that try to take advantage of women so this was a breath of fresh air.
Being a continued loyal frequent car buyer at Fremont Toyota lander Wyoming, I have always had the best quality service by Mark Elliott. He has always been awesome. I can’t see going anywhere else to buy a car. 👍👍👍👍👍. I will recommend anyone to Mark looking to buy a car. 5 stars all the way. keep up the great work. Youre the reason I keep coming back
People are nice, service is slow. It takes about a week to get a vehicle in for regular service. Oil change can take three plus hours. Took vehicle in for a vibration and it was not taken care of. Brand new vehicle by the way.
Extremely nice, professional and quick. Fairly priced. Will buy my next car here!
Seriously great customer service in every way. I came in with an old agreement that I would get free tire rotation, and they honored it anyway AND washed my car! Super friendly. Beautiful, comfortable facility for waiting. Definitely would recommend!
Lander Toyota is the best dealership. Go see Bryce and he will hook you up.
Had a horrible experience at Whites Mountain in Casper. Went to Fremont Toyota in Lander and had a wonderful experience. No egotistical, pushy sales manager to deal with. Bryce and Cheyne were so down to earth, very helpful and just great people to deal with! Will continue to buy from them and highly recommend them!
I highly recommend Bryce House at Toyota in Lander.
The Sales dept has been good to us for the past 27 years but SERVICE is terrible, worse then just incompetent they tried to rip us off several times did not give us the good, better, best option they only quoted top of the line parts and a HUGE labor bill at the same time they made the car worse before it just drifted left now shakes and they tried to blame my tire guys for the problem and changed their story for why it was drifting 3 times DONT TRUST the service dept they are only out to make as much money as possible and think women are idiots and dont know anything about mechanics !!! I am sad to say that after a 27 year relationship with FREMONT MOTORS they have totally lost my trust and will never darken their doors again !
10/10 would recommend this place. Devin King was very accommodating and patient through the entire process, and made sure I was confident before finalizing the sale. By far the best car salesman I have ever dealt with.
I was really confused with my navigation and phone in my car but Bryce explained everything in a way I could easily understand. Bryce is a wonderful salesman and good person.
Long story, but I was traveling cross-country Pennsylvania to Wyoming and I ran into a problem. I spoke with Sean at Fremont Toyota and he provided prompt courteous Professional Service. And did not take advantage of the situation. I highly recommend Sean and Fremont Toyota for any of your troubleshooting needs.
Vacationing there from out of state last month, needed to check my wheel alignment; they did a great job and didnt gouge me for it; super nice folks. If I lived in WY I would definitely use them for all my dealer service!
I moved to Wyoming and needed a safe, reliable SUV for work. Chad Cruichshank offered his knowledge and experience to help me select the perfect vehicle for my budget. I appreciate the time he invested and his follow-up after the sale to make sure I was happy and well informed about the vehicles features. Thanks also to Mark Elliot, Cheyne ONeil, and the entire staff for a smooth transaction. The service I received was top notch!
Excellent representation of what a Toyota dealership should be. Very professional and knowledgeable sales people. We are planning on buying a Tacoma from Bryce very soon.
We were traveling and nearing Lander Wy when suddenly a piece of metal came flying out from behind our car. We were able to retrieve the piece and initially felt it was the catalytic converter cover on our Lexus RDX. We’re from Wisconsin and were traveling home. It was a Saturday and although my husband is knowledgeable regarding car repairs we weren’t able to easily access the underbody of the car. The Toyota dealership was open but given it was Saturday the service department was not. I had called them and we went there to see if they could help us out. The staff, Mark and the mechanic were unbelievably helpful. They put the car up on the hoist and managed to wire the muffler cover in place securely so we could continue on our journey home without concern. We cannot express our thankfulness for their friendly, professional service. I believe customer service is the essence of any company and this dealership exceeded our expectations!! Well done! Everything about this dealership was pristine.
Chad is awesome and goes above and beyond
Go check out Mark in the sales department! Awesome service!!!!