Found this place because they were the top result of a google search, and they had really good reviews. I took my phone in for a cracked screen repair. They had a replacement screen in stock and were able to fix my phone in an hour! The staff was knowledgeable, friendly, and efficient. Im glad I decided to try fixing my screen because they said the damage to the screen would have only gotten worse and left my phone susceptible to water damage if I hadnt replaced it. I cant speak to how their prices compare to other stores, but it seemed reasonable to me. Would definitely go back to them if I ever have any other electronic repair issues.
We all get into a bind sometimes....eve. those of us that own our own shops.. My husband and I have been here twice and both times received great class A service. Thank you CPR!
I made my appointment the day before for my lunch break. I went in there at my scheduled time, the employees are super nice and very informative. I was told it would be ready by 3 and I headed back to work. Shortly after getting back to work, I received a call from an employee saying my phone was all done. IT WAS DONE IN A HOUR!!! They really did deliver that 1 hour time promise, and my phone was pretty badly cracked on the front and back! I will definitely be returning here for all my future phone issues!
Went in for a battery replacement for my iPhone. Got it done in under 30 minutes. Im sure the short turn around time was helped by me being one of 2 people in the store. All the young men in the store very helpful and polite when answering my questions re:battery replacements, etc. I would highly recommend this business.
Ive had a crack on my screen for a little now but today at work I must have damaged it more because I had green/pink lines on my screen. I live down the street and always pass this store so I figured Id give them a chance! Fast & friendly and may consider upgrading my next phone here
I’ve driven past this place multiple times and the store front definitely catches the eye. So when my son shattered the front of his tablet I went in to get it repaired since I’ve seen it so many times. Well turns out replacement would cost as much as a used tablet to replace it. Totally fine by me so I got to walk out with another tablet for my son as a happy shopper. Would return again for all my electronic needs (they also have some fun gaming accessories and PC builds that I would like to check out in the future).
I couldn’t recommend this place any more! The staff is super professional and nice, and is very knowledgeable. They were able to repair my phone within the hour—on a Saturday! Super affordable and reasonable with prices. Extremely kind and genuine people as well.
My Samsung s21 plus randomly started not showing any picture. I came to this store an hr after they closed but the owner Tu-Sean was very helpful, quickly diagnosised my issue and stayed late to repair my phone and gave me good advice on how to take preventive measures. I am extra thankful for the two guys who stayed back and will be recommending anyone with computer or phone repair needs to them!
Other than having a hard time finding this business (As I drove by, I thought it was an Urgent Care), I had a GREAT experience here. D explained that it might be impossible to reset my tablet because I had forgotten my password, but within minutes he and Delmar Hernandez had it up and running. They were both polite and patient. Thank you, guys!
The owner and workers at this place are really easy to talk to and really work with you. I sold a few items in which he gave me more than I actually expected. Their knowledge and is also quite impressive. Professionalism and easy to talk to like their one of your friends. Highly recommend for any of your needs. Buy sell trade.
These guys here are the truth!! I bought a used phone online and every since it’s been giving me issues. I came here because now it wouldn’t turn on. When they opened it they could tell it was worked on before and slapped together and sold on a site I trusted too! The battery was worn and never taped down. Next phone I buy it’s from these guys. I’m just happy they could fix my phone I didn’t want to go buy another one after just buying this one.
We got our android tablet fixed here a few years ago when they first opened. We returned for help and the owner fitted us into a new ipad pro with cellular. Highly recommend their services!
I stop by every couple of months to get a new screen protector put on my phone. Its always fast and efficient. Always have a brand new looking phone! Super friendly and knowledgeable staff. Highly recommend :)
I came across a post on Facebook for a place to buy electronics locally. I reached out to Tu-Sean Phan and told him I was in need of a gaming laptop with great specs for my music production. Tu-Sean found me a ALIENWARE AREA-51M R2 GAMING LAPTOP for a reasonable price. I purchased the laptop on a Friday and it was delivered to my house Saturday morning. Great customer service, he answered all my questions in a timely manner. I would definitely recommend others to reach out if they are in need of his service.
Today the three young men that helped us were awesome. They were very informative and efficient. I brought in an iPhone XR to have the speakerfixed and a screen repair. After they looked at it the speaker just needed a real good cleaning which took about 5 minutes and the screen repair took less then an hr. This wasn’t my first time here and it won’t be my last. These guys are great! I highly recommend.
I rely heavily on my Samsung Note 8 for work and this evening it randomly gave out. I went to ubreakifix and they could not give me any answers. Verizon recommended me to them and they instantly knew the problem. This model and the other s8 have what he told me was a Power management chip issue. Fast and did it an Hr after they. Closed. Very thankful. Tonight I can go to work
T-Mobile sent me over here to get my phone screen repaired on my samsung Galaxy. They were fast and had the parts in stock even for my older phone. I love this model and thankful they could fix it
I had fell down earlier in the day and when I pulled out my phone my screen was not working. I went to xfinity in Wyomissing and they told me the screen was broke and recommended me here. They were very friendly and helpful
Came in for a cracked screen and it was repaired the same day. Everyone there was very helpful and knowledgeable. In replacing the screen they found that my battery was in bad condition and they replaced that as well for nothing extra. Highly recommend and will go back when I get a new phone for cases and screen protection
My husband had broken his new Samsung s21 plus and sprint had recommended us to visit the folks over at Cell Phone Repair. They had the parts in stock and were fast and able to repair in less than 1 hr. Very friendly staff and highly highly recommended!!! We also got our screen both protected check them out
Very friendly here and helped my friend figure out her problem without charging her and gave us good advice. my niece recommended me and i understand why they are so popular and busy
I brought my galaxy s9+ here because it would not turn on. they told me that in order to see what the problem was with the phone they would have to take the screen off and inspect the insides and that for them to do this it would cost $35. I agreed to this because $35 seemed like a fair price. about one week later they called me and said that they were done with the phone and that I could come pick it up. I was so exited! the lady working there handed me the phone and said “that’ll be $375”. I was so mad :(. $375??? I said, I thought you said $35. I then asked to see a rundown of the services provided to see why my bill had gone up $280. she showed me the transcript and this is what it said. screen removal fee $110, new screen $225, and new battery $45. I asked why they charged me for a new screen when the screen was perfectly fine when I brought it in. she didn’t know what to say about this so she went into the back and brought out the guy in charge. he told me that while removing the screen they had broken it and had to replace it in order to put the phone back together. I was enraged!! I told him that if they broke it they should replace it for free. But then he showed me the disclaimer I signed when dropping my phone off. It said that I would have to pay for any damages incurred by the mechanics working on the phone. This caused me to be even more angry. I called him a sneaky scumbag and told him I would not be paying for a screen I didn’t break. I told them they could keep the phone but they would be losing a customer. I will not be returning.
This place is awesome. I went in about 45 minutes before close on a Friday, and not only were they attentive and courteous, but they made sure to get my phone screen fixed before close. When I came back 5 minutes before close, they had my phone ready and even offered to keep it on the charger until it powered on so I could check the work. My first time using them was definitely a success. Would absolutely recommend them and will be returning in the future.
This is my go to place whenever I am having electronic issues. Most places I go to I feel they don’t have patience or good help but they are always kind and help me not only solve the problem but how to prevent it and to write the passwords down. Now I have everything saved for whenever it ask for passwords or log-ins.
Phone screen broke, was recommended to stop in. They took a look and noticed I would be out a cellphone for the weekend. With closing time approaching these guys rushed to fix the issue before sending me home with a broken cell phone for the weekend. Great service, accommodating and appreciative of the business that walks through their door. I will definitely bypass the mall for cellphone services to come here anytime.
The staff at CPR are willing to accept a challenge and strive to do their best to meet a customers requests. Very personable and courteous staff. They keep you up to date on progress as they work their magic! Highly recommend CPR
The second I walked in I was greeted by literally the most happy and polite customer service guy Ive ever met. Fixed my phone screen quickly. Highly recommend!
I dropped my Samsung s21 Ultra and a friend recommended me to this store. I made the hr drive, parts in stock and repaired in 1 hr I was very impressed and pleased. Highly recommend
Work was done well and quickly.. communication was also clear and timely.Price was a bit higher for a screen repair than I expected, but I didnt shop around.
The team at CPR always puts the customers best interests first. They are transparent and provides honest work. Ive been coming here for years, from screen repairs, upgrading to a new phone or a simple screen protector and custom wraps. I was even there recently for a custom case on my Nintendo Switch! A+ keep up the good work!
They did a great job for me. I came in to fix my iPhone 11 and iPhone 8 screen and they replaced it quick and easy. Prices are affordable !
They were very nice, honest people. Tu-Shawn is very passionate about fixing whatever problem you might have, and cares enough about his customers to do good, high quality work. He will explain everything he sees in damage and also what he will do to fix it. Plus, he is a very good people person and chat with you while you wait! Good prices, good service, and quick service. I walked in, having no clue what was wrong, walked out less than an hour later with a better than new phone. A+
Im having a lot of difference between issues and I was recommended to come here and they were able to transfer all of my data from my phone that was not working onto my new phone. Extremely grateful they were able to get everything. Ill be returning if i have other phone or computer needs
My phones been on its last leg and I was needing and upgrade. My husbands been here a few times and they were the first place we visited to upgrade my phone. It’s was fast, easy to work with and I recommend them over the original provider. There is a very good energy here and it’s been the best experience.
My phone was busted. Verizon sent me here instead. Glad they did. All around great experience. Highly recommend. I aint in the habit of breaking electronics but if it happens again this is THE STOP!
I dropped my phone, cracking the screen to the point where I could no longer use it. The CPR guys were very helpful at explaining my options for repair vs replacement, they were respectful and courteous, and they had my phone back in my hands in less than 2 hours!I shopped around and the charge for the repair; CPR was very competitive and honest and up front with cost.
I received a new phone from Verizon however they do not transfer information anymore. They did recommend me to her where these fine gentlemen we able to help me. Made me feel comfortable and very happy. You wont be disappointed.
What isnt to like about this business. Tu-Sean was exceptional and went above and beyond my expectations in helping me figure out my phone issue. Even with the consistent 5 star rating on Google, he still exceeded them. Highly recommended to anyone needing cell phone / tablet repairs in the Lancaster and surrounding area.
Fixed our water damaged iphone and our family got protectivr screens. Very friendly and fast.
Best repair store hands down. Walked in with my 8+ had it repaired in under an hour. Works like brand down, and the price ?! What best price around, highly recommend.
I was able to be helped right away, the staff and owner were very friendly and I got my phone screen fixed in no time for a good price! My phone was cracked and glitching when I brought it in and within an hour my screen was replaced and no more glitching! Great place, highly recommend!
I got a new carrier but my old phone was carrier locked to sprint. a friend recommended over to CPR on Columbia and the staff was fat and unlocked my my phone in a few minutes and works with At&t and any other carrier. highly recommend these guys for all their work.
This is my second time coming to these guys for my phone repairs and they are very sharp group, fast and articulate. Highly recommend
I am unsure of when or how I broke my Samsung but it was working fine until suddenly it gave out. I stopped by this store earlier in the week and decided to get it fixed and it was done like new in less than 1hr. No appointment.
I know I’m not the only one who panics when their phone acts up. No matter how odd your cell phone may be acting or how uniquely bizarre your situation seems; these guys here are the ones for the job.I personally worked with Angel, however the atmosphere was welcoming and friendly all around. Their great personality puts you at ease and reassures you that, no- your life isn’t over & the phone can likely be fixed rather easily in many cases. You can tell they’ve got an expansive product knowledge & that you & that tiny life sustaining computer we all carry around these days are in the right hands!So don’t panic- just get to your nearest CPR & all will be well 😊
I was happy they able to fix same day my iPhone XS Max that was broken screen on the back side . And was surprised they fix my other phone that have other issue too. Even it’s far from my home but it’s worth it the drive. I highly recommend this place to someone looking for great service. Thanks again!
Im from out of town for a funeral service dropped my phone and broke my screen. Took a chance on this place and Im glad I did. They have great customer service. They seem to be very knowledgeable about the products and able to quickly fixed my phone. They gave me good deal. Thank you CPR
My Samsung s7 randomly gave out the other day and I lost thousands of photos. After going to a few of the other shops around here I was referred to CPR Lancaster and I am very impressed by how they handled so many customers on a Sunday including my complicated problem. Not only did they recover 3,000 photos they saved other information I didnt realize I lost. Tu-Sean was very educated, made us feel comfortable and was confident in helping us out. I have to leave the review to let other people who have been in this situation know this is the right place to come!!! Very thankful to have all my information back very reasonable and fast!
Ive been going to the shop for the past 3 years and they always take care of me this time I came to get my mom her screen protected on her new phone!
I do not know itI shopped with this place a few times now and theyre very helpfulAnd very honest with what they have to offer I never feel like Im being pressured into any business
Went in to get the screens on 2 phones replaced and a charging port fixed. They were extremely helpful and gave me a bit of a discount due to me getting so much done. I highly recommend these guys!
Was going to upgrade my phone to trade-in for promotion but the back glass was cracked. We called them on a Sunday ans they repaired it in 30 mins fast and polite. Highly recommend
Did what they could and I’m appreciative but be ready for some flak if you pop questions, talkin to you bud.Edit: Everything on a iPhone 11 after serious water damage is working and v happy you guys are around. Did not use a genuine iPhone display and do have issues because of that.
Very nice, professional and even with some hiccups samsung and apple were having they still got the phone fix in one day!!
Helped me for free! Thankful for kind young men to help me
I had a charging port issue where my phone kept getting worse with being unable to recharge it. My cell phone provider wasnt sure what it was but thought there was something in the port interfering with the charge, so they sent me to Cell Phone Repair. The technician there was able to clean it and it started charging as soon as he plugged it in!was able to
Always willing to be loyal to their faithful customers. Great reductions in price and great deals! Always looking out for everyone. Highly recommend for anyone💪🏿
I call these guys up explain what is going on with my PC. Just over the phone he was able to tell me what was wrong with it. Brought in my PC and got it back within the same day. If you ever need help with anything electronics these guys are definitely where you need to go.
I had to purchase a new phone from Verizon on Fruitville pike because my old one just randomly stopped working. I was not able to get any of my information because I’m logged into the wrong Apple ID.Verizon had sent me over here and they were not only able to recover any of my information but these folks were able to reset my Apple ID information and get everything corrected so I didn’t share the same account with my wife. They were very fast and thorough at explaining everything to an older man like myself. I will return for any future issues. Tu-Sean is the owner and gentlemen who assisted me.
I got locked out my LG but they were available to unlock it for me. I Recommend 1000%. This guys they know what they are doing. Delmar was great
Honestly I loved it here. I came to get my phone screen fixed because after I went to the mall my screen was all messed up. As someone who is more timid and has a hard time sticking up for themselves this place was amazing. They never made me feel like i couldn’t ask a question or they were bothered by me. Not only was the service great but their products are unmatched. I ended up leaving today with a slightly used iPhone 11 Pro Max for 50 dollars down. Again super nice environment and great staff. Thanks for all the help!!
I cannot thank you enough for returning my missing cellphone! Great ethics on your team and employees. If I ever need my phone fixed I know where to go!!
Can here for a quote on a screen repair and explore my options for upgrading. Very thorough in guiding my with my options and thankful for their advice. My grandson always comes here.
Great service; very helpful. Will return.
Very great guys, always fast, great deals. If you need a new phone with no headache head right over no appointment even needed!!
Great group, great prices, fast service. Bought a phone from them online, phone delivered extremely fast, in phenomenal shape!
Ive been having issues with my with battery on my Samsung s10e and Verizon referred me to here. They said my battery is actually healthy and helped me with a battery pack accessory.
I broke my samsung s20 fe yesterday and this morning all the places locally in York did not have the part in stocks and wait for 3 days till they received. Googled these guys here and they had the part in stocks and 1 hr repair!!! Super pleased with them
Helped me transfer all my information from my old one to new one. Att referred me here to transfer all my data onto my new phone! Great people here and helpful
Went in with an iPhone 11 with a very badly cracked back. Walked in without an appointment and it was done within two hours. Very nice and informative staff! Highly recommend
My Samsung S20 ultra fell off the back of the truck and got run over by a car. Verizon had recommended me to come over to the is the store here on Columbia ave and the staff was very friendly they had the parts in stock and were able to get my phone backup in working within the hour Highly recommend them!
I was able to come in and sell a couple electronics painless and also looked into a couple other options that they have at the store. Would recommend if youre into electronics because they do it all here!
I had coming to get my phone fixed and the folks here were very polite and honest. instead of me putting moneys into the repairs they helped me get a new phone and transfer all the info. ask for Tu-Sean and Angel but any of them are helpful!!
Great experience, sold my phone for a great price and the staff was extremely helpful! Will definitely be coming back for more business!
I had to get a new screen for my phone since I use it for work. I spoke with the owner and he hooked me up in no time, and it was a great price! I will be taking my computer soon! These guys are great!
I originally came here to drop off my ladys ipad to get repaired but ended up buying a playstation 5! Then came back the next day and Sold them 2 phones very easy to work with and highly recommend these guys here
My screen recently gave out today and I brought it to cell phone repair and they’re able to identify that it was a cheaper quality screen from it being previously repaired at the mall they were able to fix it and recover all my data. I would recommend these gentlemen.
Very professional. I was able to get an appointment same-day. Owner (I believe) was very informed and courteous. Will have to come back here when needed again.
I was having charging issues with my phone and Verizon on fruitville pike referred me to these kind gentlemen who were able to identify that it was only the charging port and cable that needed cleaned and replaced. Honest and great help!!
Excellent first experience with CPR. I had broke a cable inside my iPhone trying to replace the battery myself. They took my phone right in before closing time and had it repaired and battery replaced by the next day! Great customer service. I will return to this business for all of my future phone and computer needs!
Awesome experience, went in to sell a few electronics. Walked out with more than a fair amount. Very friendly staff. Highly recommend
Owner took the time to explain the quality of their products and told me a reasonable price to help my situation. They fixed my back phone camera glass for an affordable price, did it in only 35 minutes and were kind and helpful! They even gave my son a great price on a switch game he wanted, so good that I couldn’t say no! I recommend this shop if you need any repairs or need to buy any electronics at a good price. Everyone there was friendly and seemed to know what they were talking about.
Verizon sent me over here originally to repair my screen and they were so awesome wer eturned when the phone stopped working.thankfully it was just a battery replacement. Highly recommended
Thank you so much for the great deal. I was looking for a while and I know I made the right choice working with you. The customer service was great! I got home and forgot to ask a few questions, they answered with joy and I appreciated that. Thank you and well wishes!
I went in to get a new battery and screen for my iPhone one hour later my phone looked good as new. Staff was very kind and answered all of my questions, they even had discounts for services. Highly recommend
Had a problem with my iPod Classic 160GB. Needed to have surgery on the headphone input. They kept me informed throughout the process. In 40 minutes a tech named Delmar (sp?) had it good as new. Very professional and accommodating. Highly recommended.
These guys are fantastic!!!! Super fast-super good-fair prices. Im a repeat customer and wont go ANYWHERE else!
I stopped in with a friend to help her get her tablet fixed. The folks here were polite, friendly and informative. Will be returning
Broke the back glass on my OnePlus 8T and everywhere I called in Lancaster no one even wanted to touch a oneplus but I found CPR and they were very friendly and said no worries well get the part in complete the repair in an HR or less. Extremely impressed overall.
Quality customer service and direct information no misleading. Highly recommend
I had my samsung s20 broken for a while but unfortunately it took a hard fall on tile and broke. My dad sent me over here to get the phone repaired and were very happy with the service and its like.brand new
They were amazing! They were very responsive and did a great job! I will never use anyone else for my phone repairs again!
So I dropped my phone in the water fishing!😩 I decided to come to cpr and it was by far the best decision. They know what they are talking about here and was a good atmosphere and the gentleman helped me and fixed it by lunch time! Thanks guys much appreciated..
Verizon referred me to CPR. They were able to take care of me quickly as I was not able to go without my phone. Great staff and very professional.
Very clean and welcoming shop. Staff was friendly and knowledgeable. They were able to quickly diagnose and repair my Playstation 4 at a reasonable price. Saved me hundreds of dollars and headaches trying to replace it with a new PS5.