Great experience. They were able to put in a plug to temporarily repair my tire. I gave them 10 minutes notice & I waited 10 minutes after arriving. The whole repair from contact by phone to leaving took 30 minutes at most. Would return.
Respect courtesy and he can talk to. And a big smile at the front desk. She know who Im talking about !!:-)
They did a great job fixing my car.. they also have good used tires and new tires at good prices,!??
This place was amazing!!!! They do a very good business and the whole time I was there the parking lot was jam packed. I love that I can support yet another Latino business! I drove an hour just to go to this shop for MT style tires for my truck. Yes I waited like 20 min before they worked on my tires but that was a lot less then if you go to other tire/repair places. And the minimal wait was well worth the trade off of having new tires at an AMAZING price!!!!!! When I run the rubber off these tires Ill definitely be going back for my next set of tires no matter what vehicle I own!
My experience at Robert tires was great they have all kinds of tires and services they do a fast and high quality job an unbeatable prices.
Great prices. Excellent service. Jasmine is so helpful. This is a no frills tire shop. You get tires for a fair price and good service. They dont try to upsell you on extra warranties or push alignments. Also great for just picking up a single used tire or getting a tire repaired.
Perfect u need a used or new tire or alignment.u go it and they speak Spanish.and cheap you cant beat there prices.
Very fast service. The technicians speak mainly spanish and were still able to communicate very well with me on my cars needs. Professional and friendly. Also very good prices.
Quick and inexpensive. Good work.
Good service affordable prices, good tread on used tires
Great workers, All tire Selection is well worth it, I have worked with Roberts TiresFor years now!! They have earned my trust and business. Firestone champion tires were installed very quite and ride smooth Thank you Roberts Tire !!!
If they have the tire that you need they will gladly install it if they dont they will send you on your way pretty cut and dried I have always had good luck with this business saved me a lot of money over the years
Very quick and affordable.
Good price on tires and is fast and friendly
These guys are on the ball tag team the vehicle and was done in 10 minutes
Fantastic service! In and out quick with a great set of tires at an affordable price!
Great used tires at a great price. Service was fast and excellent! Will be using them again!!!
Very fast service quality used tires mount and balanced properly at an affordable price thank you
Very affordable used and new tires, fast and friendly service as well
This review is for my friends since they managed to some how have his review removed by either posting fake 5-star reviews or whatever. He took his BMW here to have a tire repaced, they ended up breaking the tire pressure monitor system (which they should know all newer BMWs have these and you need to A. Know what youre doing and B. Be careful when removing the old tire from the rim to not break the sensor. After the new tire was put on her asked why the car was still saying the now replaced tire was low on air when it wasnt. They told him to drive it around some and it will automatically reset itself, which is false and did not doing anything but give the samer error message on the dash. He then call and was toild they didint do it, and then procceded to tell him that he shouldne have taken it to BMW, and that BMW is known to lie to customers telling them things are broken when theyre not. Which is not true from my own personal experience. FYI and owner can take THEIR car whereever they choose. Long story short they wouldnt fix they problem, or refund him anymoney to then put towards the repplacemnet of a new tire pressure monitor sensor. SAVE YOURSELF THE HEADACHES AND TAKE YOUR BUSINESS ELSEWHERE, ALTHOUGH THET MAY BE CHEAPER, YOULL END UP PAYING MORE IN THE LONG RUN TO FIX THEIR MISTAKES AND SCREWUP. FRONT DESK LADY ALSO HUNG UP ON ME TWICE WHEN CALLING THEM ABOUT THIS!! SUPER UNPROFESSIONAL!
DO NO TAKE YOUR CAR HERE, THEYLL BREAK IT AND THEN TELL YOU IT WASNT THEIR FAULT AND WILL NOT RECTIFY THE SITUATION WITH YOU IN ANY WAY. GETTING THE OWNER ON THE PHONE OR TO CALL YOU BACK IS NEXT TO IMPOSSIBLE AND THEN THEYLL JUST HANG UP ON YOU. IM CONTACTING A LAWYER BECAUSE OF TGE DAMAGED THET CASUED MY VEHICAL.
This place is amazingly helpful. Highly recommend!!
Great services and prices are excellent
I bought 4 tires and 4 vales and they dont change the vales. Very disappointed. I will never use their service again.
Great prices, excellent work. Fast service. had me in and out in 30 minutes with 4 new tires...thats why I back to these guys!!
Have come twice, the two times I have come, I have had bad experiences, because first, they tell me one price and then they tell me another and the prices are a bit high, I am not pleased.
They are fast and good prices!
Well priced products and very professional
I use to like this place. Been going there for years. But they put on new tires and didnt change my valve stems because they were the expensive ones. But they never gave me the option to pay the up charge or to go with just basic ones which are free with new tires. So they put back on the bad stems in which one was leaking and never said anything. So I found out when I was losing air in my tire and called them and brought it back in there. They completely denied and wouldnt resolve and didnt assume any responsibility. They in fact charge me to put on the free stems, claiming its because of a new service. Bad business and now they lost a long time customer.
Always fast, and curtious service and the prices arent outrageous
I was really impressed with this company. Treated me with great service. I’ve had sent servals of my friends there. And they are Extremely Satisfied
Sold me a a defective tire went back made them give me a discount on another will never go back there again!
Good prices and treat you like family
Alright. Initially I was not impressed. I was told I was going to buy 4 of the same size tires, but when I got there, they only had 3.That being said. The owner made me aware that he does not manage the Facebook listing, just oversees the sales. He was very upfront with me with the issue and offered me tires in 2 or 3 days (unfortunately that would not work for me).But. The owner went above and beyond to remedy the situation. Offered me 4 free tires (although I had already purchased elsewhere), and instead reimbursed me for gas money that I spent traveling to himHuman error happens. And while it wasnt perfect, the owner is very respectful and goes above and beyond for customer satisfaction. I would recommend
Great experience. Always friendly and helpful. Great prices too.
Polite and helpful. Pretty cheap on tires and havent had any issues. If you do get a bad tire he will make it right
Great you couldnt complAin if you had to perfect place to get tires done highly recommended priced to make you feel like they are flirting
Quality used tires at a decent price. I would advise Management to start offering options to customers, instead of just selecting any tire they feel like selling that day and installing it on the vehicle without allowing the customer to inspect the replacement tires...unless requested.
Orlando was the gentleman who really helped me out. I feel i got an honest job for a good price. 3 TIres And Alignment. Being Saturday i guess speed is not a priority. For the services they offer ill be going here for many more years with patience. Thanks to Orlando, Robert and all at the shop.
Nice guys, Fast and efficient service!
This Guy means business and honesty. He doesnt play with your time or $$. No BS. He tells you what exactly you need. Listen and you will be fine. I am glad to find a Dominican hard worker person... Keep it up 👍.
Very good and friendly
Best deal around on tires!
Very unprofessional.
Great prices and good service. Be prepared to wait sometimes though because it does get busy.
Super Unprofessional, Dont do Business with. Trust ME!!!!
Fast service and inexpensive.
Excellent prices for used tires in great condition! Fast service & everyone is very friendly. Theyve had my tire size in stock all 3 times Ive called, and helped me either right away or with very short wait time. ~ Highly recommend Robert Tires! 👍
Love this place .. it’s like they do they’re job quick but know what there doing at the same time... never wait too long with any service i needed here and friendly staff!!! Won’t stop coming here
Purchased used tires 3 weeks ago. The same day my tire went flat after purchasing them. Then here we are 2 weeks later Im putting air in that same tire then woke up and its completely done. Ummm I didnt know their used tires are plugged tires. Would be nice to know that. I wouldve went some where else. 100 dollars for 2 plugged tires wasnt cool at all.
Horrible customer service, and super unknowledgeable, company should NOT be in business!!!!
Very friendly people n very good used tires for the price... definitely will be back
Best in Lancaster. Quick service, best price
Excellent service, good people and fast service!!
Had a flat. Went to Robert Tires with no appointment. They fixed it while I waited and at half the price of what other places quoted.
Called yesterday for four used tires for my suv. Lady said she had a set 90% tread left for 220. but I had to come today when they open because they cant hold tires for people. Drove 40minutes down there n she said they were not there n had to get them from the warehouse. So I drove home and drove back down 2 hour later. They put the tires on my car n after I already paid n got home I realized they are damn near bald. I understand Im buying used tires but who lies like that. Bad business
Great prices for Mount balance and for tires
Friendly staff, quick service, and affordable prices.
Customer service is the best you’ll find anywhere!!The guys took care of a flat tire for me extremely quickly and less than a third of the price of large tire company up the street who couldn’t fix my tire the same day!Great overall experience dealing with not so ideal situation.
Good services fair prices
They broke my wheel sensor and said nothing about it. Just go somewhere else..
They replaced my blown tire pretty quickly, so no complaints from me.
They are fair prices
Good tires cheap
Good quick service and decent prices
Stopped in on a Saturday morning for a pair of used tires... they were busy but were still fast at finding a pair and putting them on my wheels!
It was great. Friendly peopleAnd Great service. They get the job done in a short amount of timeIm definitely coming back
They had what I needed when no one else did... Even tho I wanted used and they only had brand new, they were still the only ones to have what I needed.
Great prices honest people very busy
Friendly staff, great prices used and new. 2%charge on credit card purchases. Not the nicest waiting area, but nice and warm. Great experience.
Very friendly place, good prices, nice staff.
Best service ever, accommodated me with all my tires in a friendly manner. Would definitely recommend to everyone !
Awesome place, they took me in right away even though there were many cars in there...I will be back!
Great service, friendly staff, and great prices!!! I couldnt ask for more!! I wont go anywhere else.
Great service! Cheap prices! Great deals! I cant complain I have been going to them for years now.
Definitely reasonably priced! The guys are quick and proficient!
Best place for new and used tires. I recommend it for everyone
Best used tire pricing and trustworthy folks
Always better prices then A and R tires and employees are much friendlier
Been coming here for years never had a issue same service every time
Love going there. Always nice and if they cant help they find someone who can. Thank you!
Would recommend them
Fair,honest, fast and thats all I could have hoped for..will definately go back again.
They solve the problem quick, prices are 💯% official and the respect is on point, The Best shop in Lancaster
They treat you pretty good
Send people to them they are good, fast and honest
Excellent Service and price.
They install tires at a good price. They also let you bring your own parts for installation.
Employees are ghetto and rude will never reccomend this place
Always good to go there
Roberts tires has the best price in the world i give it a 5 star because they are very good at their job and that I hope his little son will take over in the future I may come their to get tires this is the best tire Shop in Lancaster pa
The place to go to period no b.s. affordable and awesome work
Stopped in for a rubbing sound, my tire had a bubble and wires sticking out.Put on a Good used tired and I was on my way 15-20 minutes tops. Oh by the way I drove from Texas with that bad tire. Thanks you Roberts Tires.
It got the job done....just took a while
Decent Prices, Good Management, friendly employees.
Be alert about this business and avoid them.They sold me 4 new tires that were fake. In matter of 2 months, 3 of them worn out and throw me out of the road in a highway. They kept my car for a month for inspection and other things and their excuse was that they can not speak English and only speak Spanish. The owner, Robert, is the most unethical person and incompetent mechanic. I went to them because of the reviews but I think the reviewers are their associates. Be alert about this business.
Great and fast service, went there about 30 minutes before close and they still gave me great service
Great Service! Great prices! I will be returning to them!
Bad customers service and after they changed all 4 tire 2 went flat at home and they didnt wanna fix them