user
Pipers Service Center
522 S Maple St, Lancaster, OH 43130, United States
Appearance
Pipers Service Center

Comments
An
Review №1

All I can say about Pipers is place wonderful caring people they make you feel welcome they are helpful even going out of their way to getyour vehicle run all the employeesare nice, helpful by answer your questions and even making shore your vehicle stay clean wow in the shopTo all the employees at PipersYou guys are all awesome way to go

Ni
Review №2

These guys are great!! They really know their stuff. Reasonably priced. They will give you options, and help you decide on the best repair. They use quality parts. I have not had to go back in for anything they have repaired. Bought tires for my wifes car at a good price. They are also really fast.

Ke
Review №3

Great service and an excellent staff! From routine oil changes to higher level mechanical/electrical issues, I have always been satisfied with their honesty and reasonable prices.

Pa
Review №4

Excellent service. Got an alignment . Pipers got the job done quickly and efficiently. They noted some minor issues with the suspension of the car and recommended monitoring the issues rather than costly repairs.

An
Review №5

Very friendly staff and they have your best interests at heart! Highly recommend, theyre local so they need support!

Ma
Review №6

They fixed the problem on my Durango and got me back on the road sooner than expected. Friendly, professional service. Glad they were recommended to me.

Al
Review №7

Excellent service, love these guys! Thanks for taking the extra time and checking my leaky tire for me!! I appreciate all you do, Pipers

La
Review №8

As always great service great prices 👍

Na
Review №9

Everyone was very polite..I found more about my car then I did anywhere else ...so I would recommend them..want to say thank you Everyone and they explained what was wrong and they actually showed me..thank you all and God Bless all of you

Ra
Review №10

Great trust worthy people! I know my vehicles will always be fixed, maintained and best of all, they wont break the bank

Kr
Review №11

Great fast dependable work. Honest I went to get an alignment on my 4x4 after getting a new front-end put on. And they noticed I had a defective lower ball joint I just replaced. Instead of cheating me and doing it anyway. They called me and told me they couldnt do it because of the ball joint. I put a new one on and took it back the next week and they got me right in and aligned it. Very professional they will get the rest of my business and I recommend anybody else take their stuff there

Ke
Review №12

Always an amazing crew they are honest with me and I appreciate that! They are always the best!

Ca
Review №13

I went in to get my rotors and rack a pinion checked out. when i went to pick up my vehicle the report stated to stop the grinding replace brakes and rotor.....ok anything about my steering being loose? with the report stating i need to replace my brakes and rotor, i still dont WHICH rotor is bad. to be honest it was a waste of 20$ and the time i spent dropping it off and picking it up the next day for them to say yup new brakes and rotor.

Gr
Review №14

Weve had our cars serviced there and my in laws have done so for many years. This is a good trustworthy place to have your car repaired.

De
Review №15

Awesome! I give them a 10!!! Thank you for caring! Xxxooo

Ar
Review №16

Very professional and friendly. Great service. I will go back.

Ka
Review №17

Pipers is the BEST!!Always great service and competitive prices.They have always taken care of me!

St
Review №18

They always fix my vehicle and do a great job with breast prices

Pa
Review №19

I wanted to give a shout out to Piper’s Service Center on S. Maple St. here in Lancaster. We hada major problem with my husband’s Chevy Silverado yesterday. His main transportation. We called them yesterday, they said bring it in at 9 am today, they could at least see what the problem was, but couldn’t fix till Tuesday next week, (as this is New Year’s Eve day) and they were booked up and closing early, which was totally understandable. They looked at it, the axel and bearings were bad. They went ahead and fixed it today, so he could get to work next week. So professional to deal with and did a great job!They didn’t have to do it today, but took it right in and got it done! So very appreciated!!!! Nice to have a local company here for us!

Ro
Review №20

Bob has a great team. Straight to the point, no up selling, and just plain honest about what needs fixed. From my domestic truck to my German sports car, they handle it all and at a reasonable price. I dont even live nearby, but will drive the 40 minutes to take my vehicles to Piper. Thanks for the great service!

Da
Review №21

Took our quite old 2005 to Piper’s for a fuel leak. They diagnosed the problem and had a solution. Unfortunately the cost was prohibitive due to the vehicles age. THEY DID NOT CHARGE ME for any diagnostic work! That is very appreciative and I WILL be back!

Jo
Review №22

On 2-3-21, I was supposed to pick up my car after it being worked on for two days. I showed up at 4:43 to pick it up only to discover they’re closed (Their hours are apparently 8-5). I knocked on the door, I called them twice, and waited outside for 10 minutes. I had to walk home(1.5 hours away) in below freezing temperatures because they closed early without warning. When I picked it up the day after, the guy at the desk gave me attitude because I didn’t thank him when he gave me my receipt. Absolutely terrible customer service all round. Never getting my business again. I was a customer who was going there for close to a year.

Ki
Review №23

One of Lancasters finest! Great service always.

Ru
Review №24

Good Service.a little pricey but get the job done !

An
Review №25

I was vacationing from New York when my car had a vacuum hose split. I had to get back home that same day so I can make it back to work the next day. I told them the situation and they took me in right away! I am for ever grateful that they took care of my car and I was able to make it back home to New York on time. Now I know where to go when Im vacationing in Ohio.

Jo
Review №26

This garage is absolutely amazing! They jumped through hoops with a Terrible insurance group for warranty issues. Pipers is definitely my first choice of garage service from this point on. Brian was absolutely wonderful to deal with and went over the top to help with my transmission. Thank you Pipers for being Wonderful!!

Ch
Review №27

Great service!

Ji
Review №28

I have used Pipers several times for all different types of repairs, ranging from small to large, and every time I have found the repairs to be quickly and expertly performed at a price that is more than fair. Every time, they were also able to get me in very quickly.Troy and Brian have always taken the time to break down the estimate for me so I know what I am getting for my money. One time they came in below the estimate, and Troy passed the savings on to me. An honest repair shop is hard to find! Troy and his team have my trust, and I will use only them to work on my vehicles.

Mi
Review №29

Ive been given a continuous run around with a large corporation and Pipers has been very patient and fair with me while we try to solve the issue. Will recommend to anyone who needs service.

Te
Review №30

They try hard and fix cars better than most

K
Review №31

Very honest, knowledgeable and caring people!

Ga
Review №32

Quick and professional.

La
Review №33

Just did business for the first time with Pipers, & I have to say I am quite pleased! Got my car in the same day, fast service, great customer service, & reasonably priced. Only complaint is after I got my car back from being fixed, it has a weird smell like my windows were left down while it rained and now it smells. Im not sure what happened, but definitely has a stench now. Overall though, great service!!

Er
Review №34

I had a water pump go out in my Honda Accord. Pipers was a bit more expensive but i had heard from friends that they had done good for them. They were quick and changed all my fluids and brakes. However within a few minutes of driving i noticed the air conditioning no longer worked. So I took it back. They found nothing. I took it home and inspected the engine myself. Once i opened the radiator I found they did not burp the system at all...I was able to add about 2 more quartz once the system was done getting all the air out they left. The air still doesnt work as well as before i took it to them. But it does now work. Also in my finding once my oil needed changed i found that the plug to the oil pan was tightened to much. So I reluctantly had to take it back to them to have them replace it since no one else wanted to touch it in case it was stripped. But there is one positive. The owner is a great guy and I enjoy him being around. But that does not make up for his employees lack of caring.

Bo
Review №35

Took my vehicle in (after being sent away from another well credited shop because they didnt have the right tools) for a rear wheel barring. Rob did an excellent job! He went above and beyond!! Very curtious, nice, respectful, and gentlemen like service from everyone I came in contact with there! Highly recommended and I will def be back!

Pa
Review №36

Pretty good mechanics that show you what is wrong with your vehicle.

Re
Review №37

Excellent service. Great price.

na
Review №38

The guys are great, honest, and fair priced. Their maintenance bays are extremely clean. I am working of town and had some serious mechanical issues. I dropped off on Thursday at 4 pm and they got it done Friday night. They stayed late and got it fixed even though they close at five on a Friday so that I could have it for work on Saturday morning.

Ka
Review №39

Very friendly. Always willing to help.

V
Review №40

Great experience! Very helpful reasonable prices 🙂

Je
Review №41

Unprofessional.Edit: My name wouldnt be in your database because I wouldnt ever do business here, with how I was treated by the owner, when inquiring for services, as well as when he brought a mutual customers car to the car lot I ran, representing Pipers and said customer.I am 100% positive this is the correct business I am leaving a review for.

Ch
Review №42

Speaking of value what’s ur price on a distributor replacement for a 1998 dodge Dakota 3.9L 2wd vin number of importance is xWhat u think lmk

Ja
Review №43

They got me last minute and fixed my brakes in just a few hours. Highly recommend.!!

Pr
Review №44

Always great customer service with a smile. I recommend this place of business to everyone I know who are look for great fast friendly & reasonably priced auto services.

Ta
Review №45

Pipers is such a great environment friendly staff friendly friends. friend.

Co
Review №46

My fuel tank strap had rusted out on my truck, letting one end of the tank hanging and so I was stranded. We tried to get it in to another shop down the road, but they were so backed up they couldnt get it in for a week. We called Pipers and told them the situation. Within 24hrs, they had it towed, repaired and ready for pick-up. Pipers went above and beyond and we cant be thankful enough. Weve taken our trucks in before and weve had wonderful service all around.Its hard to find reliable business like Pipers and we will return for any service we may need in the future!

Br
Review №47

Quick service. Friendly staff. Bella the shop dog is a 15/10 good girl.

Br
Review №48

Always go here. Good people. Good service.

De
Review №49

Always crazy helpful and they never track on any extra work without talking to you and getting the go-ahead. They$id good work on both our vehicles.

We
Review №50

Called on Saturday made an appointment just for a estimate for Monday at 11 .Got here at 10:57 AM they took my car back at 11:07. Came and got me so that I can look under my own car and see what the problem was.Then told me they could fix it the same day and was in and out in less than an hour and a half great customer service and the price was a lot less than I expected thanks a lot pipers.

Ca
Review №51

They came right to the point they did not waste my time and the price was very very reasonable

As
Review №52

Friendly and helpful !!! Great service my dad and grandpa has been using Pipers for years and I see why ! Thanks guys !!!

Lo
Review №53

Service was great

Fr
Review №54

Good service Good work I recommend them to anyone.

Ma
Review №55

Great service, friendly staff, great work. Even had a little trouble and they fixed it right away for no charge. Definitely my service center from now on.

Li
Review №56

Service is excellent. Bob Piper the owner and all the mechanics and staff go above and beyond in every area of service. I highly recommend and endorse Pipers Service Center.

Cr
Review №57

They are great they had too keep the truck too work on it more ive know bob piper a life time he will make sure things are Wright.

Pa
Review №58

They were very friendly and did a great job on my car. I will go back if I have car problems, again.

Aa
Review №59

These are nice guys, bad thing is theyre nice to a fault. I took my car there to get worked on, long story short is they saw my car 4 times, each time I took it in it I kept telling them that I was having issues with it jerking. Each time I took it in they found other issues that needed fix. $2000 and 4 visits later I still have the jerking issue with it, also think the water pump is going which they also suppose to replace but never did. I feel like they were not comfortable working on my car. And honestly wish they said that in the beginning. Theyre nice people, they just need to tell people upfront about what they can and cannot work on. If your car has a computer controlling the engine I suggest you take it elsewhere.

Da
Review №60

Had rotors and brakes replaced for a fair price. They told me about other parts that were showing some wear but did not try to force me to replace them. Will return in the future.

Jo
Review №61

I have dealt with Pipers for years. They have always seemed to find and fix whatever problem I am having and on several occasions have patched tires for an extremely reasonable rate. The staff is courteous and friendly. I have seen folks take their cars to dealers or other mechanics and pay three to four times as much for a similar repair.

An
Review №62

Very nice people that really care about getting your car fixed right. Awesome service.

Ri
Review №63

They fixed my truck thy done a good jop

Je
Review №64

First time being here, unfortunately will be the last.......I can deal with the misunderstanding of the price, I can also deal with the minor damage that occurred while they preformed only a tire changing job!Its when I wanted to make them aware of what happened and to show them the damage is when things went sour!! I met with owner the next day, the guy was yelling even before I made it out of my vehicle. Name calling, wouldnt let me hardly get a word in....denial, denial, denial.Thing is I wasnt looking for hand outs, I would have be satisfied with a plain old apology for this being done to a vehicle that I had BOUGHT the day before coming here. So, yes I know it wasnt there!PPL make mistakes, lets hope ya treat others better!

Br
Review №65

Very friendly, I just got a estimate but from the time I walked in the door and walked out I can tell this is definitely the place to take your vehicle too..I would give 5 star but they havent did repairs yet I will update once I have the repairs done

Ro
Review №66

Great 👍 service

La
Review №67

Good honest service

Br
Review №68

Great service as always

Cr
Review №69

Great quality service and good prices!

Do
Review №70

Pipers have done several repairs for us on various vehicles. The guys are a hoot. Very serious about the work they perform on your vehicle. Take a visit.

Jo
Review №71

Super nice people and treat you right

Th
Review №72

Repaired my truck for a fraction of the cost others quoted

Gr
Review №73

Great 👍 people

Ka
Review №74

They helped me when no one else would, very reasonable prices

Da
Review №75

Friendly people. I buy my gas there. Had some car work done there too.

Ca
Review №76

Very nice people

ma
Review №77

Great service. They even have a welding and fabrication shop

Bi
Review №78

Excellent mechanics very fun people great service

Ma
Review №79

Very good fair prices. Everyone is treated like family.

ri
Review №80

Had just what i needed

ro
Review №81

Geat service

Re
Review №82

Bob Piper is the best!

Da
Review №83

Great service

Ke
Review №84

Good guys, fair pricing. Home town people.

Sh
Review №85

Amazing service, good honest people, reliable, and knowledgeable..

Gr
Review №86

Very knowledgeable mechanics. Friendly staff.

Ma
Review №87

Very friendly and good prices.

De
Review №88

Very great service and great people

St
Review №89

Dont know.

Ad
Review №90

Awful they drove my truck around and racked a thousand miles up on it after they towed it.

Br
Review №91

Great fast help

Ma
Review №92

Great service

Br
Review №93

Friendly people

Ca
Review №94

Awesome

Information
27 Photos
94 Comments
4.6 Rating
  • Address:522 S Maple St, Lancaster, OH 43130, United States
  • Site:http://pipersservicecenter.com/
  • Phone:+1 740-687-0011
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Transmission shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–12pm
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations