The men and women in this office are amazing. The are professional, efficient,etc. They know you by name! They are always available when I call. They are knowledgeable of the latest coverage. Their policies are affordable! If you want coverage from an office that knows you by name, Mike Irwins office is where its at!!!
I have been with Statefarm about 17 years. Mike Irwin and his staff are amazing. Anytime I have had questions or just needed anything they have offered their support. Always getting things done in a timely manner. I have been greatly appreciative of the home like feel. If you want great quality insurance and Immaculate customer service Mike Irwin and staff are the place to be. Thank you Nikki for always being so patient with me.
I have been with Mike Irwin State Farm Ins. Office since I purchased my home. They now take care of my home and vehicles insurance needs. The staff is professional and friendly. They take care of their customers needs at the moment.Especial thanks to Nikki whos always super helpful 😊
Love them! We moved to Los Angeles 20 years ago and have stayed with them because the service is so excellent. The office is always available when we call, no hold times, and they are always able to help out, provide documents, whatever we need right away.
So helpful and friendly service and good cost to value. Had State Farm before, agents are great.
I’ve been with this office for several years now, I was brought on by my mom. I had a bad car accident 2 years ago and I honestly very satisfied with them and how it was handled.Nicki & Selena are both super friendly and always ready and willing to help you with any questions you might have. I would recommend them in a heart beat.
I appreciate the friendly staff ..Nikki is eager to stay on top of things ..and has alot of patience always respectful and willing to help ..no complaints ever from my end ! Thankyou Statefarm Women for your excellent service!!#powerhousegirls#womeninbuisness#resilientskateboards#unrelentingyouth#motivated4xtheyouth
Mike Irwin has been servicing our home and automobile insurance needs for the past 40 years. They are responsive and review our policies to ensure correct coverage. We get our money’s worth.
We have been with Mike for over 30 years. The people are great and they stepped in and helped when we needed it.
I switched to State Farm because of their customer service. They (especially Selena) were always available and helpful!
Thank you Selena for your dedication to helping others. I appreciate you.
I have been with this insurance office for a little bit over a year now. I used to have another insurance agent for years but all the years I had with the other agent cant compare it to the year and a half that this office has given me. Nickie and Selena are awesome I am so glad that I switched over to them. Every little question I have in regards to my policy they respond right away their customer service is incredible and they are very good team I am happy with their services-adolfo toledo
Nikki is always there to help me with questions .I have had them for years they treat me like family. I would highly recommend them. Call them and ask for Nikki
When I moved from LA to Lancaster back in 2016, I switched to Mike’s office. I’ve had nothing but a great experience with their customer service. Nikki has been very helpful with every little annoying question or request I have called her for. My name is probably the most common name out there (Jose) and whenever I call in (maybe 3-4 times a year) she knows who I am right away. Every time I call the office I feel like the staff truly values my family’s business. Thanks for the great customer service!
Nikki helped us with every question we had. She explained everything to us in detail and made sure she answered all our questions. Would definitely recommend.
Very happy with Mike Irwins office State Farm, the process of getting Life Insurance was quick and easy and Nikki Gehle provided excellent customer service and answered all the questions I had. Coverage was immediate and very simple. Thanks again Nikki!!
I have been with Mike’s office close to 20 years. Great people. Always available when you have a question and have always followed through with any of our concerns. Thanks Nikki for always being there!
Mike Irwin’s office has always been very knowledgeable and very helpful to me. I have been insured by them for 20+ years
I have been with Mike Irwins office for something like 30 years. The office is easy to get a hold of, I like State Farm as a company, I think that the rates are fair. I also like the fact that I can call a human being that is local and ask questions rather than having to call a call centre that is in some other area of the US; they dont know me or my needs and wont be as responsive. If I knew someone who was looking for insurance coverage, I would suggest State Farm and Mike Irwins office.
Great people who are extremely helpful and friendly. We often call Niki who will spend all the time we need to answer our questions. We use to have a different State Farm agent, but Mike Irwin’s office is much better!!!
Have been with Mike Irwin for 30 years. The office is the most professional and helpful as they can be. Always answers any question you have, or always calls you back immediately. He has been at the same location since he first started. I think we may have been one of a few of his first customers 30 years ago. Communication is BEYOND. They are the best.
Nikki at State Farm has always been very helpful and professional and nice !! My parents have also been with them for 20 years
I purchased home insurance with State Farm and just recently added Motorcycle Insurance coverage as well. Selena worked with me and explained all of the insurance options they offered and was happy to answer all of my questions. She was so lovely! Thank you Selena!
Mike Irwin has been my insurance agent for 25 years and he and his staff have been very professional and responsive to my needs. I highly recommend Mike Irwin to anyone looking for an insurance agent. Kudos to you Mike and Nicky for all your help through all these years.
Outstanding customer service, great rates, and friendly staff!
Ive had insurance with Mike Irwin for over 20 years. His staff is outstanding very professional and friendly, I normally speak with Nikky Gehle she has helped me with many of my policys. I have had homeowners, life, auto, boat and motorcycle policys their rates have been very fair over the years. Now my son has homeowners & auto with them. I would defiantly recommend Mike Irwin to anyone!
I have been a customer since 1998, I have four cars covered, my home insured, earthquake insurance, and renters insurance. Nikki has always provided prompt and professional service at a reasonable rate. Thank youJohn Nathaniel
We Have had our home and vehicles insured with Mike Irwins office for many years. Their professional, prompt handling of all our transactions by their friendly staff is noteworthy. I would recommend Mike Irwins office to anyone needing insurance.
These guys have always and only given me the most helpful and professional service. I really couldnt ask for a better agent with a better team.
My husband and I have been with State Farm for many years now. Insurance coverage is average compared to most but Mike Irwins office has been very helpful with our needs and responds quickly. Were very pleased with their service and professionalism.
I have been this office for many years and have had excellent service over many different types of insurance policies
Very professional and responds in a timely manner
I have home insurance and car insurance with this office. Thelma is the BEST AGENT Ever! She goes above and beyond to meet my needs. I’m very picky and her patience is just so amazing not once has she ever said she can’t help me! She makes sure that I have what I ask for. THANK YOU SOOOO Much Thelma!! KEEP UP THE GOOD WORK!! Great customer service I will never leave this office. I have found cheaper insurance but I stay with this office honestly because of Thelma!!
Called for a quote & I didnt even get any type of help..just a generic expensive quote and a rush to ask me if im interested! The lady didnt even try to see about discounts or play around with the policy to fit my budget. I thought State Farm was better than that
Very professional and responsive team
Great employees. Super quick response times and everyone is ontop of any problems you have
Mikes office staff are always trying to find ways to save money and improve our coverage. Its nice to have real people to talk to who know your name when you need help with a claim or understanding the coverage you need.
Getting new insurance was Really easy with them ... Thelma was very professional and always call me back to answer my questions...
I attempted for many weeks to purchase renters insurance through Mikes office and never heard back after multiple follow-ups. I was finally told that there was no guarantee that hed call me back when I needed the quote finalized, not that day, nor the next. Its now been many weeks since Ive talked to his office and Ive still yet to receive a single call back. Thankfully, I found insurance through another source. Given Mikes overwhelming ineptitude, I will never deal with State Farm again (despite having been a customer for over a decade).
Nikki openly admitted that their discounts are misleading and designed to make you think you will save money. State Farm fluctuates your monthly bill in a hope that you dont notice it. Im cancelling their coverage today and going to Esurance which will be $50.00 a month less than Im paying now.
Very professional staff