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String Lighting Rental Los Angeles- Bistro Lightning Rental Los Angeles - (Neptune Lighting )
4500 W Ave M10, Lancaster, CA 93536, United States
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String Lighting Rental Los Angeles- Bistro Lightning Rental Los Angeles - (Neptune Lighting )

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Ly
Review №1

What Alex and his company can do with lights is incredible! I reached out to them based on pictures I had seen on the internet. From the start, Alex was so helpful and even took the time to come to my venue just to help give me more ideas of what can be done. Due to my theme I ordered the bistro lighting package and that alone was beautiful!!! I received so many compliments just on the lighting itself but the atmosphere it created and how it appeared in pictures was amazing!!! I definitely recommend Alex. Even if you are unsure if lighting will work in your venue or if you arent sure how to choose lighting, give him a call and all your questions and concerns will be answered. I highly recommend him and know that if I ever need any lighting or have questions I will be coming back to Alex! The pictures below are from a phone, I cant wait to see what the professional pictures look like !

Ju
Review №2

Neptune lighting, where to start? Recently I went to an event they worked and the lighting was phenomenal. Made every moment memorable like the first dance. Really helped the venue look even better than it already was. Would recommend 10/10.

Sy
Review №3

I reached out to Alex after finding another wedding he did on instagram to do a canopy string lighting effect and he did not disappoint. He was extremely responsive, open with communication, made me clear diagrams (that we adjusted according to my preferences) and he gave us the exact effect that we wanted while staying within our budget. I didnt want to have to worry about any logistics on our wedding day and I just showed up and he and his team had set up everything and the final effect was more than we could have ever dreamed of. I would highly recommend Neptune lighting for any special events where you desire boutique lighting!

F.
Review №4

Neptune Lighting provided my wife and I the wedding of our dreams. We are extremely grateful! A very professional approach and an overall great experiance.

J
Review №5

UPDATE: This is an update of the last review I posted about Neptune Lighting and Events. Alex took action and apologized with a 50% refund. This event has already happened, and I am still very upset when I think about it, but I have accepted his sincere apologies.This review is for Neptune Lighting & Events. This review is long, but I hope it helps those who are looking for a good, responsible vendor who will take good care of your once-in-a-lifetime event.How would you feel if your WHOLE wedding is messed up by a single vendor? He literally ruined my wedding pictures, video, for which I paid a lot of money just by not being professional and responsible in delivering what he had promised. And how would you react if their first reaction to it is, your planner did not tell us you had a problem with the lighting when in fact my planner did point it out and they had told her that it is because THEY DID NOT HAVE THE RIGHT EQUIPMENT? They lied, and I am very disappointed and unhappy with this company and how they handled the whole situation.We hired Neptune Lighting and Events based on their good reviews. I rarely complain about anything as I am not a picky person and this is actually the first negative review that I have ever posted anywhere.First of all, Alex was responsive and seemed so promising. He sent me a link to his instagram, he texted me pictures of whats possible. At first I was very happy to find this company, as the pictures he sent me showed exactly what I wanted.Everything seemed to be going well, until the day of the wedding. Guys, I cant emphasize enough how disappointed, shocked, angry, and frustrated I was when I saw the lighting. What I ASKED FOR and the things he promised was a GOLD/CHAMPAGNE warm tone color. He was so confident he could do it for our wedding. What we GOT... was FLUORESCENT WHITE WITH RAINBOW colors, mostly GREEN and PINK. When I pointed it out to our wedding planner, and she said that NEPTUNE had told her to move the lighting further from the draping (We tried and it did not work) or to JUST REMOVE THEM. Were they kidding? I dont think so. That is the worst, most unprofessional suggestion you could ever give to your customer.Imagine this happens on your wedding day. When you should be enjoying every moment. And signing a contract with Neptune was not cheap. Lighting and draping was the one most important thing to me, because I believe it determines the whole atmosphere. The job that they did made the whole hotel ballroom look so cheap, when we spent so much money both for the venue and decorations.We still tried to remain positive because we did not want anything to ruin our day. And after the wedding, we contacted them to tell him that we are very disappointed with the lighting and draping, and we also wanted to know what really happened. We seriously felt like we have been scammed with fake pictures on instagram and the pictures that he sent us. And his response? It was even more disappointing.Alex told us that he did not hear anything from the planners the day of our wedding. Alex also told us that his staff was floating around so we can contact them whenever we needed to, but no one ever told them that there was a problem with the lighting. We found out that our planner had actually contacted them, but Oscar, the guy who Neptune had sent to our wedding to do the installments, had told her that IT IS BECAUSE OF THE EQUIPMENT, and that that is how he defines gold. What??? See the attached photos for what Neptune had defined warm tone when signing the contract, and what actually were installed.Last but not least, We did not know that Alex will not be working on this. I think Alex must have hired a cheap third company to work for him as he told us Oh, I told you I am going to hire partners when we complained. Such a shady move. We did not see anywhere on the contract that he will be using a third party to be in charge of our event. I think this is totally unacceptable.

Ni
Review №6

I had a wonderful experience with Neptune and Alex. Service was professional, quick, and courteous. Alex worked hard to accommodate my requests and helped bring my event ideas to life. Lighting is so important to setting the tone of any party or event, these guys know how to make it happen. I would recommend Alex and the Neptune crew to anyone looking to create a truly magical experience. Thank you Neptune!!

Br
Review №7

I am SO pleased!! These beautiful lights took my event from a typical dinner party to a full on, upscale event!! My guests were WOWED as it changed the entire ambience of my party!! Quick response to my initial request for a quote too! Beautiful, convenient and excellent customer service. You cannot choose better! I will be using them over and over for every event I do!!

Da
Review №8

Alexander and his staff were great. Their service was excellent and the results were perfect for our event.I have attended many events because I am a professional event photographer and Neptune lighting and events is very professional and ready to take on any job.

Ad
Review №9

Lets just say if you wanna make your event look elegant, beautiful, professional or amazing. Go with Neptune Lighting! Alex and larai made our basic wedding venue into this beautiful wedding reception! I couldnt believe it when I walked into the venue. They do everything so professionally and they are so kind. We thank them so much for making our big day even more beautiful than we imagined.

Ke
Review №10

I had the pleasure of attending one of their events and it was breathtaking! They were able to transform a venue that was well quite frankly dull and turn it into and elegant gorgeous venue! I was so impressed I had to book them for my wedding coming up. They are reasonably priced and have been extremely professional.

Ti
Review №11

Neptune Lighting truly made my wedding everything I could have ever dreamed of. Alex really helped make my dreams a reality. He brought out things to include that I would have never thought of. Im so happy we hired his company. I recommend all my friends use his services not just for weddings, but for any event that they want to add some fanciness to. Thank you so much Neptune Lighting. I cant wait to plan another event, so I can hire you again.

Th
Review №12

Neptune lighting has to be the most detailed lighting company I have worked with. Alex is always questions regarding job sites, customer’s needs and wants.He always gives the customer the benefit of the doubt. He’s committed to his craft 100%. I appreciate working with Alex on a regular basis.

Ca
Review №13

Our preferred vendor for any of our events. Hired them for my wedding at the Castaway in Burbank, CA and they exceeded our expectations throughly. Happy wife, happy life!

La
Review №14

I had a photography gig at the same event with Neptune Lighting. I was impressed with how professional their set up was. It really enhanced the occasion. Their equipment and service were of high quality. Id definitely recommend their service.

Re
Review №15

Alex was amazing! He did an incredible job at our wedding and just killed it! We would hire him again in a heartbeat. Thank you Alex!

Information
100 Photos
15 Comments
4.8 Rating
  • Address:4500 W Ave M10, Lancaster, CA 93536, United States
  • Site:http://neptunelighting.com/
  • Phone:+1 323-350-0217
Categories
  • Audio visual equipment rental service
  • Wedding service
  • Event management company
  • Lighting consultant
  • Party equipment rental service
  • Party planner
  • Stage lighting equipment supplier
  • Tent rental service
  • Wedding planner
  • Wedding store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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